Summary of reviewsThe JW Marriott Mauritius Resort is an exceptional five-star luxury resort located in a fantastic location with beautiful gardens and breathtakingly beautiful beaches. Guests praised the well-appointed and spacious rooms, some with private butlers and stunning sea views from balconies or terraces. The breakfast and dinner had a wide variety of options with high-quality and delicious food, although some suggested diversifying the cuisine. The spa received outstanding reviews with many guests recommending its services and therapies. The hotel has exceptional cleanliness with attention to detail in maintaining its spick and span environment. The staff have received high praise for their exceptional kindness, helpfulness, professionalism and personal touch, providing attentive and courteous service. The infinity pool and private beach with crystal clear waters and stunning sunset views are perfect for relaxation and finding inner peace. Overall, the JW Marriott Mauritius Resort is a top-notch hotel that offers an exceptional, warm and luxurious experience worth its five-star prices, although some guests may have had mixed experiences. Show more
Read review summaries for all categories
Categories
Luxury Hotel
Beachfront Hotel
Hotel near The Beach
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Infinity Pool Outdoor Pool
Number of pools2
Pool 1 information:
Location of the pool:Outdoor pool
Is it a pool of special type?
Infinity pool
In the pool there is also:
an area designated for children
Answers last updated by JW Marriott Mauritius Resort
Peninsula Balcony SuiteThe spacious suite features air conditioning, a minibar, a balcony with sea views as well as a private bathroom boasting a bath.
Heritage Balcony Junior SuiteThe spacious suite offers air conditioning, a minibar, a balcony with sea views as well as a private bathroom featuring a bath.
Peninsula Beach Access SuiteThe spacious suite provides air conditioning, a minibar, a terrace with sea views as well as a private bathroom featuring a bath.
Junior Suite - TwinThe spacious suite provides air conditioning, a minibar, a terrace with garden views as well as a private bathroom featuring a bath.
Ocean Junior Suite - TwinThe spacious suite features air conditioning, a minibar, a terrace with garden views as well as a private bathroom boasting a bath.
Ocean Junior Suite - KingThe spacious suite offers air conditioning, a minibar, a terrace with garden views as well as a private bathroom boasting a bath.
Junior Suite - KingThe spacious suite features air conditioning, a minibar, a terrace with garden views as well as a private bathroom boasting a bath.
Heritage Beach Junior SuiteThe spacious suite provides air conditioning, a minibar, a terrace with sea views as well as a private bathroom featuring a bath.
Manor House Spa SuiteThe spacious suite provides air conditioning, a minibar, a balcony with sea views as well as a private bathroom featuring a bath.
Three-Bedroom VillaThe private pool and sauna are the standout features of this villa. The spacious villa provides air conditioning, a private entrance, a terrace with sea views as well as a private bathroom featuring a bath.
Ocean Haven Balcony Junior SuiteThis spacious suite features 1 bedroom, a seating area and 1 bathroom with a bath and a shower. The air-conditioned suite features a flat-screen TV, a minibar, a tea and coffee maker, a wardrobe as well as sea views. The unit has 1 bed.
Ocean Haven Junior SuiteFeaturing 1 bedroom, this spacious suite offers 1 bathroom with a bath, a seating area and terrace where you can relax. The air-conditioned suite provides a flat-screen TV, a minibar, a tea and coffee maker, a wardrobe as well as sea views. The unit has 1 bed.
Le Morne Balcony SuiteThis spacious suite is comprised of 1 bedroom, a seating area and 1 bathroom with a bath and a shower. The air-conditioned suite offers a flat-screen TV, a minibar, a tea and coffee maker, a dining area as well as sea views. The unit offers 1 bed.
Le Morne Beach Access SuiteBoasting 1 bedroom, this spacious suite has 1 bathroom with a bath, a seating area and terrace where you can relax. The air-conditioned suite features a flat-screen TV, a minibar, a tea and coffee maker, a dining area as well as sea views. The unit offers 1 bed.
The JW Marriott Mauritius Resort is situated in an exceptional and fantastic location with beautiful gardens and some of the best beaches in Mauritius. Guests raved about the location of their rooms with some only a few steps away from the beach. The resort offers excellent facilities, including a kids club, activities, cinema and dining options. Renting a car to explore the nearby area is recommended, but the south part of the island is also appreciated by guests. The attractive touristic spot of "lemorne" is a must-visit with a gorgeous beach scene and great ocean view. The resort's location at Le Morne is unmatched and some say it has the best beach among all hotels. In summary, the JW Marriott Mauritius Resort is in an unbeatable location, where guests can enjoy a beautiful shoreline by taking walks or lounging on the beach.
Breakfast
The breakfast at JW Marriott Mauritius Resort seems to be exceptional with a wide variety of options available to satisfy everyone's tastes. Guests enjoyed the freshly squeezed juices and the copious amounts of food. There were plenty of options to choose from during the breakfast buffet and some guests even had to grab breakfast to go early in the morning. While some guests felt that the breakfast could have more options like cheese for sweet breakfast lovers, overall, the quality and variety of breakfast received positive reviews. The hotel seems to have received compliments in different languages, highlighting the international appeal of the breakfast at JW Marriott Mauritius Resort.
Dinner
The JW Marriott Mauritius Resort offers an impressive array of restaurants with high-quality and delicious food. Guests were pleased with the location, facilities and activities, including a wonderful kids club and cinema. Although there were some negative reviews mentioning bad quality and overpriced food, most guests agreed that all meals in the various restaurants were to a high standard. Some guests also suggested adding Middle Eastern dishes and diversifying the cuisine. Overall, the breakfast and dinner were diverse and delicious. While the hotel may not be a 5-star experience for everyone, guests enjoyed the aesthetics and quality of the different restaurants in the resort.
Rooms
Welcome to the JW Marriott Mauritius Resort! Many guests have raved about the spacious and clean rooms, some even with a private butler. With a colonial-style establishment feel to it, the well-appointed and cozy rooms provide absolute privacy for a relaxing stay. The beds are comfy and the towels are refreshed every day. You can enjoy breathtaking views of the sea from the room's balcony or terrace. Some rooms even have a fantastic beach view. Although there were a few negative comments about inaccurate room pictures and some rooms were not up to the price point, the majority of guests were pleased with the room's quality and furnishings.
Cleanliness
The JW Marriott Mauritius Resort is a top-notch hotel that prides itself on maintaining exceptional cleanliness throughout the property. From the spotless clean rooms to the well-decorated public spaces, guests loved the attention to detail when it came to keeping the hotel spick and span. While some guests noted issues with ants in their rooms or linen that could have been fresher, overall, the hotel's commitment to cleanliness received high marks from visitors. Additionally, guests appreciated the constant upkeep of the resort, including walking pathways that needed a little cleaning up. Whether lounging on the beach or exploring the property, visitors could feel confident they were experiencing an exceptionally clean environment with many noting the exceptional cleanliness throughout the day.
Staff
The staff at the JW Marriott Mauritius Resort has received high praise from guests in their reviews. Many guests have commented on the incredible kindness and helpfulness of the staff. The staff are not only friendly, but also very professional and well-trained. Guests have appreciated the personal touch that the staff bring to their interactions with many recognizing guests by name and going out of their way to ensure their satisfaction. The level of service provided by the staff is exceptional with guests commenting on the helpfulness of the concierge and bar teams, as well as their experiences with butlers and other staff members. Visitors specifically highlighted certain staff members, such as Dalini from reception, Omriyen from Le Manoir, Vijay the butler and Agnes from the spa, for their exceptional service. Overall, the staff at the JW Marriott Mauritius Resort are very attentive, courteous and eager to please, making guests feel welcome and valued throughout their stay.
Spa
The spa at JW Marriott Mauritius Resort receives rave reviews from guests with multiple reviewers using words like "outstanding" and "amazing" to describe it. Guests highly recommend the spa services, including massages, scrubs, facials and yoga classes taught by Emilie. With attention to every tiny detail, the spa is worth your time with its wonderful treatments and outstanding service. Guests also appreciate the larger, more impressive spa facilities and the highly effective therapies provided by therapists like Asha and Aysha. The spa director, Agnès, is also highly regarded. Overall, the spa is definitely worth a visit during your stay.
Pool
The JW Marriott Mauritius Resort is a perfect location for those seeking peace and privacy. The hotel boasts a private beach with crystal clear waters, which is considered to be the best beach among all hotels. Guests particularly enjoyed the infinity pool along with other outdoor pools, although some wished there was a pool heater. There are many different spots to choose from by the pools, which is great for families with children, including a separate children's pool. The location also allows for stunning sunset views and the staff, such as MaiTai and Cris, go above and beyond to make guests feel welcome. Overall, it's the perfect place to recharge and find inner peace.
Beach
The JW Marriott Mauritius Resort boasts an exceptional location with a breathtakingly beautiful private beach featuring crystal clear waters. The beach is really big and perfect for swimming and the hotel provides plenty of spots to choose from either by the pool or on the beach itself. Guests can even go swimming with whales and dolphins! The boathouse offers delicious food and the staff is very friendly. Guests appreciate the intimacy of the resort and the long breakfasts with a great choice of everything. It's the best beach among all hotels with a clean and stunning scene. The location is also convenient with the beach and pools nearby. It's a place to recharge your batteries and find peace of mind.
5 Star
If you're looking for a luxurious getaway, the JW Marriott Mauritius Resort is the perfect choice! Located in an exceptional location, guests can enjoy a fantastic stay with exceptional facilities and services. Expect to pay 5 star prices, but it's worth it for the best hotel experience ever. The staff is incredibly professional and the surroundings are magnificent. This resort is ideal for a five-star leisure experience. With activities and friendly and responsive staff, it's digne d’un 5* mauricien! Despite some mixed reviews, this resort is the perfect choice for an exceptional and warm stay.
Luxury
The JW Marriott Mauritius Resort is a fantastic and beautiful resort that offers an exceptional location for a luxurious stay. Guests can expect to pay five-star prices for this five-star resort, making it the best hotel experience they've ever had. The attention to all tiny details and the breath-taking style of the hotel makes it truly special. The hotel offers excellent service and is well-maintained. It's a paradise on earth and the perfect place for an exceptional stay. Guests rave about the exceptional quality of this hotel with some describing it as dignified of a 5-star Maurician hotel. The resort is the hotel par excellence for a stay in Mauritius. Although, some guests were disappointed with the quality in relation to their expectations. Overall, the JW Marriott Mauritius Resort promises a luxurious, peaceful and voluptuous experience.
Yes, JW Marriott Mauritius Resort has pool(s) that belong to one or more of the following categories: Infinity Pool, Outdoor Pool. For more information, read the answers to the Pool questionnaire
Yes, a spa is available at JW Marriott Mauritius Resort.
No, JW Marriott Mauritius Resort doesn't allow dogs.
Yes, parking facilities are available at JW Marriott Mauritius Resort.