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Hilton Garden Inn Lecce

Lecce , Via Cosimo De Giorgi 62 (Show on Map)

8.1

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe Hilton Garden Inn Lecce offers a well-rounded and generally positive experience for travelers, especially those prioritizing convenience, cleanliness and amenities during their stay. Located about a 15-20 minute walk from Lecce's historic center, the hotel strikes a balance between accessibility and tranquility, though some guests find the walk to be a bit long, especially in hot weather. The convenience of on-site parking is a significant advantage, particularly for those traveling by car or on business.

Guests often praise the hotel's facilities, which include a well-equipped gym, an elegant terrace pool and an impressive spa. The rooftop pool, in particular, stands out for its panoramic views and relaxing ambiance. Reviews frequently highlight the exceptional cleanliness of the hotel with rooms described as spacious, comfortable and well-maintained. The staff's friendliness and professionalism also contribute significantly to the positive atmosphere with particular commendation for team members like the Spa manager Monica.

The breakfast at Hilton Garden Inn Lecce receives mixed but mostly positive feedback. The buffet is appreciated for its variety and quality, featuring numerous local and international options. However, some guests point out organizational issues and feel the price of €15 per person is steep for the offered service. On the other hand, while the on-site dining for lunch and dinner has satisfied some guests with its quality and professional service, others report limited menu options and high prices.

Comfortable beds and consistent cleanliness in the rooms are frequently highlighted as key strengths of the hotel, ensuring a restful stay for guests. However, a few noted minor issues like outdated furniture, room temperature problems and occasional noise disturbances. The staff's courtesy and responsiveness, particularly at reception and in the spa, further enhance the guest experience.

One significant area needing improvement is the hotel's Wi-Fi, which many reviews describe as unstable and inconvenient due to frequent expirations and weak signal strengths.

In summary, the Hilton Garden Inn Lecce offers a comfortable, clean and well-equipped environment with a balanced location and friendly staff, though it has room for improvement in areas such as Wi-Fi connectivity and some aspects of its dining services.
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Hotel Taking Steps Towards Sustainability

As a part of the Hilton brand, this hotel may have some standard sustainability practices in place, such as a linen reuse program, energy-efficient lighting, and waste reduction efforts, in line with Hilton's corporate responsibility initiatives.

Hotel for Honeymoon

Offering amenities such as a rooftop pool, fitness center, and full-service spa, this hotel provides a comfortable and convenient stay. The availability of wellness facilities enhances the romantic experience.

Hotel with Spa

This hotel features a spa and wellness center. It receives excellent ratings and is known for its convenient location. It also has a rooftop pool.

Family Friendly Hotel

The Hilton Garden Inn Lecce is a family-friendly hotel that provides comfortable accommodations and various amenities. It is known for its reliable service and facilities suitable for families.

Dog Friendly Hotel

This hotel is pet-friendly and includes a rooftop pool with sunbathing decks. It is well-reviewed and offers modern amenities. Hilton Garden Inn ensures a pleasant stay for guests and their pets.

Hotel with Swimming Pool

The Hilton Garden Inn Lecce features a well-maintained outdoor pool, offering guests a refreshing escape. Its convenient location and reliable amenities make it a popular choice for travelers.

Rooftop Pool Panoramic View Pool Outdoor Pool

Hotel with Free Wi-Fi

This hotel offers complimentary internet access in all its spacious accommodations, along with generous work surfaces. It also features a business center, making it ideal for guests who need reliable internet for work.

Business Hotel

This hotel offers 8 meeting and conference rooms that can accommodate from 10 to 500 guests, totaling 1500 square meters. It also features a 24-hour business center, complimentary high-speed internet, and remote printing capabilities, making it ideal for business travelers.

Accessible Hotel

Known for adhering to accessibility standards expected of the Hilton brand. Offers accessible rooms and public areas. Provides a comfortable and reliable experience for guests with mobility needs.

Hotel with Gym

Offers a free gym and an outdoor pool, providing guests with options for both cardio and strength training. Its location near Lecce's historic center allows for walking and exploring, adding to the fitness opportunities.

Hotel with EV Charging Stations

This hotel is part of the Hilton chain, which offers EV charging stations at some of its locations. The Hilton Garden Inn Lecce is likely to offer this amenity.

4-Star Hotel

Hilton Garden Inn Lecce offers modern accommodations and a range of amenities including a rooftop pool. It is well-regarded for its comfortable rooms and convenient location. The hotel provides a reliable and comfortable stay for travelers.

Hotel with Outdoor Pool

This hotel offers a free gym and an outdoor pool. The rooftop pool provides excellent views overlooking the city of Lecce. It's located not far from the old city centre but in a quiet area.

Romantic Hotel

Hotel with Panoramic View Pool

Hotel with Rooftop Pool

Room Types

King Room Includes a Garden Sleep System® bed, desk with ergonomic chair, as well as an LCD TV, minibar and tea/coffee facilities.

Twin Room Includes 2 Garden Sleep System® beds, LCD TV, along with a minibar and tea/coffee facilities.

Superior King Room Offers more space with separate living area with sofa bed, Wii console. Some rooms with balcony.

Deluxe Room This room features 2 Garden Sleep System® beds, a 26" LCD TV and an ergonomic Mirra® chair. You will also find a minibar, tea and coffee-making facilities and a breakfast table with 2 armchairs.

Junior Suite The corner junior suite features a Garden Sleep System® bed, 26" LCD TV and an ergonomic Mirra® chair. You will also find a spacious living area, minibar, tea and coffee-making facilities and walk-in wardrobe. Also has a large bathroom with bath and shower.

King Room - Mobility Accessible This air-conditioned room features a satellite flat-screen TV and private bathroom.

Family Room With free WiFi, this spacious junior suite offers a double sofa bed, Garden Sleep System® extra-large double bed and 26" LCD TV. Also features an ergonomic Mirra® chair, spacious living area and both a minibar and tea/coffee-making facilities. The private bathroom has a bath.

About Hilton Garden Inn Lecce

License: IT075035A100074555

Guest Reviews

8.1

Very Good

Location

The Hilton Garden Inn Lecce enjoys a reasonably convenient location for those looking to explore the historic center of Lecce. Situated about a 15-20 minute walk from the old town, the hotel offers a balanced mix of accessibility and tranquility. While some guests felt the distance to the center was manageable, others noted that the walk could feel long, especially in hot weather. Despite mixed reviews on the distance, the hotel's proximity to the city center generally allows for easy visits to Lecce's historic attractions.

Parking is highlighted as a significant advantage with many guests appreciating the convenience of on-site parking facilities, which is especially useful for those driving. For business travelers, the location proved practical, although it's noted that the surrounding neighborhood lacks charm and atmosphere.

The hotel itself offers a range of pleasant amenities, including a well-equipped gym and a terrace pool that guests described as elegant. The staff received consistent praise for their friendliness and professionalism. While the pool hours could be extended, the overall experience was noted as enjoyable. Additionally, the hotel's amenities make it suitable for short stays and business trips, providing a comfortable environment with spacious and practical rooms.

In summary, Hilton Garden Inn Lecce offers a balanced stay with accessible facilities and a decent location for exploring the city, though guests should be prepared for a bit of walking to reach the heart of Lecce.

Breakfast

Hilton Garden Inn Lecce's breakfast offerings have garnered a mixed but generally positive response. Guests often praised the breakfast buffet for its extensive variety and quality. The buffet features plenty of local products, both savory and sweet and caters to various tastes with items like pastries, cereals, hot food and international cakes. Many guests found the breakfast to be exceptional, describing it as fabulous, extraordinary and wonderful. The bakery section, in particular, was frequently highlighted for its offerings.

Guests appreciated the attentiveness and friendliness of the breakfast staff with some having memorable interactions, notably with a staff member named Angelo. The breakfast was often noted as being abundant with selections that included a full continental spread. Overall, the breakfast was deemed very good with the best assortment of options presented in a pleasant manner.

However, the reviews also pointed out several drawbacks. There were complaints about the breakfast not meeting the expected standards of the hotel's category with some describing it as average or industrial-tasting. Organizational issues were frequently mentioned with long waits and understaffing causing a chaotic atmosphere during peak times. The price of €15 per person for breakfast also seemed steep to some, especially when they felt the offerings or service did not justify the cost. There were occasional remarks about the lack of certain items like fresh fruits, vegetables, cheeses and warm scrambled eggs.

Despite these few drawbacks, many guests enjoyed their breakfast experience at Hilton Garden Inn Lecce, appreciating the variety and quality when the service ran smoothly.

Dinner

The Hilton Garden Inn Lecce offers on-site dining options for both lunch and dinner, providing convenience for guests. While the dinner menu features generous and delicious à la carte selections that have satisfied many diners, opinions on the overall dining experience have been mixed. Some guests found the food quality high and the restaurant very good, noting the professionalism and prompt service of the staff. However, others were disappointed by the limited menu options, high prices and inconsistencies in service, such as long wait times and meals not meeting the 4-star standard. The breakfast, on the other hand, has been consistently praised for its excellent and varied offerings. Although there are remarkable highlights, some guests suggest that there is room for improvement in the dinner service to better align with the hotel's overall quality.

Rooms

The Hilton Garden Inn Lecce boasts spacious and comfortable rooms, making it a popular choice for many travelers. Room size is often highlighted with many guests praising the large, bright and clean environments that the hotel provides. The bathrooms are also noted as being large and functional, complementing the overall room experience. Modern furnishings are appreciated and the rooms come equipped with every comfort one might need.

Cleanliness is a recurring theme with many guests commenting on the impeccable condition of their rooms, often cleaned very well on a daily basis. Beds are described as super comfortable, contributing to the overall quality of the stay. The accommodation features spacious environments that are modern and well-maintained, enhancing the guest experience.

However, not every review is entirely positive. Some guests point out that the rooms feel a bit outdated with certain elements like furniture showing signs of wear. Issues like hot room temperatures and occasional wet carpets were mentioned, along with minor disruptions such as a leaky balcony door causing noise at night. Despite these drawbacks, the overall sentiment remains highly positive due to the friendly staff and the comfortable, spacious accommodations that Hilton Garden Inn Lecce provides.

Beds

Guests at the Hilton Garden Inn Lecce praise the hotel for its comfortable and spacious beds, an essential factor for a restful stay. The quality of the bedding receives high marks with many reviews highlighting the comfort and relaxation provided by the mattresses and bed setup. Rooms are also noted for their cleanliness and comfort, contributing to a relaxing environment. On the flip side, a few reviews mention discomfort related to other aspects, such as poor pillows and issues with the shower setup, which may impact the overall experience. Nonetheless, the bedding consistently stands out as a highlight for those seeking a good night's sleep.

Cleanliness

Hilton Garden Inn Lecce consistently impresses with its exemplary cleanliness, making it a standout choice for travelers prioritizing hygiene during their stay. The hotel’s structure is described as new and clean and the rooms are frequently noted for being spacious, comfortable and stylishly furnished. Guests often highlight the impeccable cleanliness and organization, which contribute to a relaxing atmosphere from the moment they enter. The pool area, along with the common areas, maintains excellent cleanliness standards, enhancing the overall guest experience.

The staff's courtesy and efficiency further complement the hotel's clean environment, ensuring that the needs of guests are met with professionalism. However, a few reviews mention isolated instances where the bathrooms and carpets did not meet the expected cleanliness standards. Despite these outliers, the overall impression emphasizes substantial cleanliness across most areas of the hotel, including the rooms, which are typically tidy and well-maintained.

In summary, while there are some areas for improvement, the Hilton Garden Inn Lecce generally offers a clean, comfortable and well-organized stay, supported by friendly and efficient staff. This attention to detail in cleanliness can contribute significantly to a pleasant and relaxing visit.

Staff

Visitors to Hilton Garden Inn Lecce consistently highlight the exceptional quality of the hotel’s staff. Guests repeatedly describe the staff as friendly, helpful and welcoming, creating a warm and inviting atmosphere throughout their stay. The reception staff is noted for being particularly attentive and engaging, always ready to assist with any inquiries or needs. The professionalism and dedication of the Spa manager, Monica, receive special commendation with guests praising her competence and commitment.

Despite the overwhelmingly positive feedback, a few guests did note opportunities for improvement, mentioning some experiences where the staff could be more courteous or prompt, particularly during lunch services. However, these instances appear to be exceptions rather than the norm.

Overall, the staff at Hilton Garden Inn Lecce are celebrated for their kindness, friendliness and the high level of service they provide, ensuring guests feel well cared for and supported throughout their stay.

Wi-Fi

The Wi-Fi at the Hilton Garden Inn Lecce often falls short of expectations. Many reviews indicate that the guest Wi-Fi connection is unstable and the signal strength in rooms is poor. Some guests have mentioned that the Wi-Fi frequently expires, requiring reloading or the use of daily codes for reconnection. The inconvenience of having to deal with frequent Wi-Fi issues detracts from an otherwise pleasant stay. There seems to be a recurring problem with the Wi-Fi coverage and functionality, suggesting a need for improvements in the hotel's internet services.

Spa

The Hilton Garden Inn Lecce boasts an impressive spa that consistently receives high praise from its guests. Visitors describe the spa as excellent, very nice and even fabulous. The wellness center stands out with its courteous staff and high-quality massages that contribute significantly to a memorable stay. Guests highlight the tranquil and relaxing environment that the spa provides, further enhanced by its elegant and refined facilities. Many reviews stress that the spa is the strong point of the establishment, offering exceptional service and a well-managed experience under the guidance of Monica and her dedicated team. Specific staff members like Monica and Martina are frequently mentioned for their superb service. Overall, the spa emerges as a highlight of the hotel with visitors appreciating the prompt and friendly service and the wonderful massages which add to the overall positive experience.

Gym

The Hilton Garden Inn Lecce boasts a well-equipped and air-conditioned gym, a detail often appreciated by fitness enthusiasts. Guests have highlighted the gym's cleanliness and praised its good condition, emphasizing that it provides the essential equipment needed to stay fit. While some noted the gym's facilities to be a bit old, overall, the feedback portrays the gym environment positively with mentions of the excellent services and fitness options available at the hotel.

Pool

The Hilton Garden Inn Lecce offers an exceptional rooftop pool experience that has garnered widespread praise from its guests. Nestled on the seventh floor, this pool stands out not only for its stunning panoramic views of the city but also for its serene ambiance, making it a favorite spot for relaxation. Descriptions such as "magnificent," "wonderful," and "beautiful" are frequently used to describe this oasis, highlighting its appeal.

Swimmers also appreciate the rooftop pool for its ample seating and lounging options, providing a comfortable environment to unwind after a day of exploring Lecce. The pool area is often referred to as an excellent facility with a fantastic ambiance that contributes positively to the overall wellness experience of the hotel.

Despite a few mentions of occasional cleanliness issues due to pigeons and overcrowding, the majority of the feedback emphasizes the pool's charm and the enjoyment it brings. Guests have lauded it as a perfect place to relax in the sun and a brilliant feature of the hotel with many considering it a significant asset.

Overall, the rooftop pool at Hilton Garden Inn Lecce stands out as a highlight of the hotel, offering an enjoyable and picturesque retreat for visitors.

Rooftop Pool

The Hilton Garden Inn Lecce boasts a standout feature in its rooftop pool, which consistently garners positive feedback from guests. Located on the seventh floor, the pool provides excellent views overlooking the city of Lecce. Its superb setting and excellent furnishings further enhance the experience, making it a great spot for relaxation. The pool area, along with other amenities like breakfasts and spacious, air-conditioned rooms, contributes to a satisfying stay at this hotel.

Yes, Hilton Garden Inn Lecce has pool(s) that belong to one or more of the following categories: Rooftop Pool, Panoramic View Pool, Outdoor Pool.

Yes, a spa is available at Hilton Garden Inn Lecce.

Yes, Hilton Garden Inn Lecce welcomes dogs.

No, parking facilities aren't available at Hilton Garden Inn Lecce.

Yes, Hilton Garden Inn Lecce has a gym.

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