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Summary of reviewsDewi Sri Hotel, situated in a prime location, offers guests the advantage of proximity to the bustling attractions of Kuta while maintaining a serene and peaceful environment. Its central position allows visitors easy access to Kuta Beach, local markets, nightlife hotspots, restaurants and shopping centers, all within walking distance. Despite being close to the action, the hotel offers a tranquil retreat with beautiful gardens and well-maintained grounds, providing the best of both worlds for travelers.
The breakfast experience at Dewi Sri Hotel generally receives praise for its taste and value with dishes like tenderloin steak and pancakes standing out. Although the quality of food is appreciated, there is feedback suggesting a need for more variety and a return to a more extensive buffet option. The dinner and other meals offer mixed experiences with some standout dishes like satay chicken and excellent happy hour cocktails, but also notes on the inconsistency in food quality and service at the restaurant.
Rooms at Dewi Sri Hotel are often described as clean, spacious and comfortable with daily housekeeping ensuring a tidy environment. Family rooms, in particular, are praised for their ample space. However, some rooms could benefit from updates, as certain guests mentioned issues like outdated interiors and minor maintenance problems. Despite these points, the accommodations are generally seen as good value for money, balancing simplicity with comfort.
Cleanliness is a strong point for Dewi Sri Hotel with guests frequently commending the cleanliness of rooms, the hotel grounds, including the gardens and pool area. Occasionally, minor problems like slow-draining showers or outdated rooms are noted, but the overall commitment to cleanliness and friendly housekeeping staff are consistently positive highlights.
The staff at Dewi Sri Hotel receive high praise for their friendliness and helpfulness, contributing significantly to the welcoming and family-friendly atmosphere of the hotel. Guests appreciate the attentiveness and courteousness of the team, enhancing their overall experience with acts like creating towel animals on beds.
The spa services at the hotel are another standout feature with many guests enjoying high-quality massages and beauty treatments at affordable prices. The convenience of having spa services on-site and the relaxing environment of the pool and gardens further contribute to guest satisfaction.
The pool area is also well-regarded, noted for its cleanliness and spaciousness, although some guests mentioned the need for more shaded areas and additional sunbeds during peak times. The large, clean pool, surrounded by beautiful gardens, offers a relaxing environment for both families and individuals looking to unwind.
The family-friendly nature of Dewi Sri Hotel is evident with spacious family rooms and a peaceful environment away from the main crowds. The hotel provides a secure and welcoming atmosphere, ensuring a comfortable stay for families.
In summary, Dewi Sri Hotel excels in offering a strategic location, a clean and comfortable environment, friendly and accommodating staff and excellent spa services. While there are areas for improvement, such as more breakfast variety and updated room amenities, the hotel remains a highly recommended option for travelers seeking both convenience and tranquility in Kuta. Show more
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Categories
Cheap Hotel
Located on Jalan Legian, the Dewi Sri Hotel provides affordable lodging in a central area. Its location offers easy access to shopping, dining, and nightlife options.
3-Star Hotel
Dewi Sri Hotel is located on Jalan Legian, offering a convenient base for exploring the area. The hotel provides comfortable rooms and standard amenities. It is a popular choice for budget-conscious travelers.
Hotel Taking Steps Towards Sustainability
Hotel with Spa
Family Friendly Hotel
Hotel near Nightlife Spots
Hotel with Swimming Pool
Pool Swim Up Bar Private Pool Outdoor Pool
Hotel with Parking
Hotel with Outdoor Pool
Hotel with Private Pool Rooms
Hotel with Swim Up Bar
Room Types
Superior Double or Twin RoomFitted with a flat-screen TV, this room features pool or garden views. Private en suite bathroom with shower.
Standard Double or Twin RoomLocated in the Main Building, rooms feature views of the landscaped gardens. Air-conditioned rooms come with wooden furnishings and a satellite TV. Bathrooms have shower facilities.
Family Room (4 Adults)This spacious room has 2 rooms, each with an air-conditioner, a satellite TV, and a minibar. It has a bathroom with free toiletries.
Deluxe Double or Twin RoomThe spacious twin/double room features air conditioning, a tea and coffee maker, a terrace with garden views as well as a private bathroom boasting a walk-in shower.
Guest Reviews
8.1
Very Good
Location
Nestled in a superbly convenient location, Dewi Sri Hotel offers easy access to Kuta's bustling attractions while maintaining a peaceful retreat. Guests appreciate its proximity to everything—from the city center, Kuta beach and local markets to nightlife hotspots, restaurants and shopping centers. The hotel’s central setting in both Kuta and Legian ensures visitors can effortlessly explore the area with many key attractions within walking distance, including a short ten-minute stroll to the beach.
Moreover, Dewi Sri Hotel is tucked away just off the main roads, which provides a serene escape from the hustle and bustle. This strategic positioning offers guests the best of both worlds: the excitement of nearby bars and party clubs, along with a tranquil atmosphere ideal for relaxation. The surrounding beautiful gardens and well-maintained grounds further enhance this quiet haven.
The hotel’s location benefits extend beyond leisure with close proximity to the airport making it a convenient choice for travelers. Overall, Dewi Sri Hotel is celebrated for its excellent location, blending centrality with serenity, perfect for exploring Kuta while enjoying a peaceful stay.
Breakfast
At Dewi Sri Hotel, the breakfast offerings garner mixed reviews, yet a common thread is the praise for its taste and value. Many guests find the breakfast to be delicious with highlights like the tenderloin steak and pancakes noted as particularly yummy. The quality and freshness of food are also appreciated with some guests mentioning that it is great for the price.
However, there are consistent mentions of limited variety and repetitive options. The breakfast menu is described as basic and minimalistic with a lack of diverse choices such as cereals or typical Australian breakfast items. The set menu often leads to repetitive meals for those staying longer, leaving many guests asking for more variety and a return to the more extensive buffet style previously offered.
Guests also remarked on the inadequacy of certain items and services, such as poor-quality coffee and tea, additional charges for specialty coffee and the inconsistent availability of butter. Some reviews pointed out the insufficient quantity and small breakfast area leading to longer waits.
While the breakfast experience is noted as more than satisfactory for the price, the sentiment is clear: Dewi Sri Hotel could enhance its guests' satisfaction by reintroducing a buffet option and expanding the menu to include a wider array of choices to better cater to diverse tastes.
Dinner
Dewi Sri Hotel offers a mixed dining experience for its guests. While the breakfast, lunch, dinner and bar snacks generally receive commendations for being satisfying, the quality of the food for other meals varies. Some guests find the food to be perfect and amazing with standout items like the satay chicken getting special mentions. Happy hour cocktails and a good selection of drinks add to the positive dining experiences and the restaurant area is described as lovely and welcoming.
Despite the positive feedback on certain aspects, there are areas for improvement. The overall food quality is inconsistent with some meals described as basic, small in portions and not offering good value for money. Room service is rated as only 2-star and some dishes, such as the dishes served during the Nyepi dinner, were considered inedible by some guests. The restaurant menu is quite limited and while the outdoor dining area is nice, the service at the bar and restaurant can be inattentive.
In summary, while Dewi Sri Hotel offers a pleasant dining atmosphere and some delicious options, the food quality and service can be hit or miss.
Rooms
Dewi Sri Hotel offers a variety of rooms that guests often find clean, spacious and comfortable. Many reviews highlight the cleanliness and daily room service, which ensures a tidy environment for guests. The family rooms, in particular, receive praise for their ample space, making them ideal for larger groups. The rooms are generally well-maintained with efficient air conditioning and cozy atmospheres contributing to a pleasant stay.
Several guests find the rooms to be of great value for money, balancing simplicity with comfort. The central communal areas and proximity to the pool and gardens provide a peaceful setting, despite the hotel's location near a busy main road. Rooms close to the pool and spa facilities are considered particularly appealing.
However, some aspects could use improvement. Certain rooms are noted to be outdated with worn interiors and missing amenities like hairdryers. Issues such as musty smells, dull lighting and minor maintenance problems (e.g., shower drainage, cracked sinks and jammed door locks) are mentioned. The beds received mixed reviews with some finding them too firm. Noise from outside and surroundings can occasionally disrupt the tranquility, especially in rooms situated at the back of the property.
Overall, Dewi Sri Hotel provides a satisfactory accommodation experience with spacious, clean and comfortable rooms, although a refresh in terms of decor and amenities might enhance the guest experience further.
Beds
Dewi Sri Hotel has garnered mixed reviews regarding the comfort of its beds. Many guests found the beds to be quite hard and uncomfortable with some even describing them as rock hard or likening them to a firm mattress. There were several instances of discomfort with reports of feeling springs and experiencing poor sleep quality as a result. Some also noted that the pillows were too big and high, adding to the discomfort.
However, there were positive remarks as well. Some guests did appreciate the comfortable beds, mentioning that the staff made efforts to improve comfort by supplying toppers or quickly pushing single beds together when a double bed was not available. A few guests found the beds to be very comfy or super comfortable with soft and plush bedding enhancing their stay.
The hotel’s larger family rooms and friendly staff were acknowledged, but the overall consensus suggests that bed comfort may vary significantly and potential guests should be prepared for the possibility of a firm mattress. Additionally, some minor issues like the positioning of plugs and light switches and concerns about bed linens also surfaced. Those considering a stay might want to address their specific bedding preferences with the hotel ahead of time.
Cleanliness
Dewi Sri Hotel in Bali garners a wealth of praise for its cleanliness across various aspects of the property. Guests frequently commend the rooms as clean, spacious and serviced daily with particular attention given to fresh linens and towels. The hotel grounds, including the gardens and pool area, are described as well-maintained and tidy, contributing to a pleasant ambiance.
While the majority of reviews highlight the overall cleanliness, including neat and comfortable rooms, some guests noted issues that require attention. These include outdated rooms, slow-draining showers and occasional problems such as mold in the bathroom or the presence of mosquitoes. Despite these occasional drawbacks, the daily housekeeping service and well-kept amenities were consistent positives.
The staff at Dewi Sri Hotel are often acknowledged for their friendliness and helpfulness, adding to the clean and cozy atmosphere. The spacious, clean rooms and the beautiful, well-maintained territory were significant highlights that left a positive impression on visitors.
Overall, the hotel's commitment to cleanliness, along with its spacious rooms and inviting surroundings, makes it a reliable choice for travelers seeking comfortable and tidy accommodations in Bali.
Staff
The Dewi Sri Hotel has garnered high praise for its exceptional staff, who are consistently described as friendly, helpful and accommodating. Guests repeatedly highlight the attentiveness and courtesy of the staff, noting their warm smiles and willingness to go the extra mile to ensure a pleasant stay. The reception team receives special mention for their accommodating nature, efficiently handling various requests such as ground floor rooms and early check-ins.
The level of service is exceptional with many guests expressing gratitude for the helpfulness and responsiveness of the staff, who are always ready to assist with luggage and answer any questions. The staff's ability to create a welcoming and family-friendly atmosphere is also frequently appreciated.
Despite a few isolated incidents of organizational issues and difficulty with specific services like getting coffee or cocktails right, the overwhelming consensus is that the team at Dewi Sri Hotel is fantastic. Small acts of kindness, such as creating towel animals on beds, further enhance the guest experience, making stays memorable and enjoyable.
Complementing the outstanding service, the facility itself is well-maintained and the property's calm and clean environment adds to the overall positive experience. The day spa services, including massages, hair braiding and mani-pedis, are particularly commended. Guests express their willingness to return, underlining that the staff at Dewi Sri Hotel makes a significant difference in their stay, turning it into something special and memorable.
Wi-Fi
The WiFi situation at Dewi Sri Hotel has received mixed feedback from guests. While some visitors found the internet connection to be good and stable, others experienced various issues. The WiFi signal tends to be stronger and more reliable in public areas and balconies compared to the rooms, where it can be weak, slow or even entirely unavailable. Multiple reviews noted that the signal could be inconsistent, cutting out often and exhibiting low speeds. Some guests faced challenges with the speed of the local WiFi, describing it as slow or poor. There's also a mention of high fees and taxes for internet access, which might be a consideration for budget-conscious travelers. Overall, while the hotel offers internet access, its quality and reliability may vary depending on where one is accessing it from within the premises.
Spa
The guests of Dewi Sri Hotel widely praised the spa services offered on-site. The quality of massages received consistent acclaim with many describing them as fantastic, amazing and excellent. The massage staff, particularly the massage ladies, were often highlighted for their skill and professionalism. Affordable pricing added to the positive experience with many reviews noting how reasonably priced the services were.
In addition to massages, the spa offers a variety of beauty treatments, such as mani-pedis and facial treatments, which also received high recommendations. Features like on-site massage huts and availability of spa services directly on the premises further enhanced guests' convenience and enjoyment.
Complementing the spa's offerings, the hotel's overall environment, including a large pool with sun loungers, beautiful facilities and nice gardens, contributed to a relaxing and rejuvenating stay. Special mention was made of enjoying massages by the pool and the tranquil setting with beanbags under the shade.
Even though a few reviews found the on-site massages just okay, the overwhelming sentiment reflected a high level of satisfaction with the spa services, making it a standout feature of the hotel.
Pool
Dewi Sri Hotel boasts a large and clean swimming pool which is consistently well-maintained, earning frequent praise from guests for its inviting and sunny disposition. Many visitors highlight the relaxing atmosphere created by the beautiful gardens surrounding the pool area. Families particularly appreciate the kid-friendly shallow areas, making it a suitable option for those with young children.
However, some reviews mention that the pool can be crowded with a shortage of sunbeds during peak times and more shaded areas are needed. Despite these occasional issues, guests generally find the pool area comfortable with good facilities and always plenty of clean towels available. The pool also stays open until 11 PM, offering flexibility for both early risers and night swimmers.
While a few guests noted that the water temperature can sometimes be too warm to be refreshing and that the tiles surrounding the pool can be slippery, the overall consensus is positive. The presence of a swim-up bar and poolside massages enhances the enjoyment of those looking to unwind.
In summary, the pool at Dewi Sri Hotel is a highlight for many guests, praised for its cleanliness, spaciousness and the serene environment fostered by the well-kept gardens. Despite minor drawbacks like occasionally warm water and limited shading, it stands out as a key feature of the hotel, contributing significantly to a pleasant stay.
Family
Dewi Sri Hotel offers an ideal setting for families with children, featuring large and spacious family rooms that are praised for their comfort and ability to accommodate families easily. These rooms provide a great sense of space and are particularly appreciated for their suitability for family stays. The hotel exudes a family-friendly atmosphere with services and amenities that cater specifically to families, ensuring a secure and welcoming environment.
Parents can expect a peaceful stay as the hotel is positioned away from noise and crowds, making it a conducive retreat for relaxation. The friendly and helpful staff contribute significantly to creating a homely feel, which enhances the overall family experience. Though one minor drawback mentioned is that some family rooms are equipped with only one toilet, the comfort and suitability of these rooms for family use outweigh this inconvenience.
Overall, Dewi Sri Hotel is highlighted as a great value-for-money option, providing a family-friendly environment where both adults and children can feel comfortable and enjoy their stay.
Nightlife
Dewi Sri Hotel offers an ideal balance for travelers seeking both vibrant nightlife and a peaceful retreat. Nestled in the heart of Kuta, the hotel is surrounded by plenty of entertainment options, eateries and lively spots. Despite its central location near the bustling Legian Street, guests appreciate the quiet and tranquility the hotel provides.
The nightlife around the hotel is nothing short of vibrant with close proximity to clubs, bars and the main streets filled with discos. This makes it perfect for those looking to immerse themselves in the dynamic night atmosphere. Additionally, the hotel's pool bar contributes to the fantastic nighttime vibe, offering a relaxing yet engaging experience.
For party-goers, the location couldn't be better, being very close to happening places and just a three-minute walk to shows, markets and the downtown Kuta nightlife. Moreover, it's just a five-minute walk from the shopping area and Beachwalk Shopping Centre, enhancing its appeal for those who love both shopping and nightlife.
Overall, Dewi Sri Hotel's location is suited for those who want to enjoy the best of Kuta's nightlife while having a serene place to return to at the end of the night.
Outdoor Pool
Dewi Sri Hotel boasts a well-kept, large and very clean outdoor pool that stands out as a key feature for guests. Many reviews highlight the enjoyable experience of starting the day at the pool, which remains open until 11 PM, allowing for extended swimming hours. The central location of the pool is considered excellent, contributing to its appeal.
Both the pool and its surrounding areas, including gardens and an outdoor dining area, receive praise for their pleasant ambiance. Guests also appreciate the pool's amenities, such as the swim-up bar and the provision of ample loungers with big pool towels.
There are two pool areas available, enhancing the overall experience. Though some mention that the pool photos may be slightly misleading in terms of size, the consensus is that the pool is sufficiently large and enjoyable. The addition of outdoor huts for massages and the lovely poolside restaurant area further enhance the relaxation and convenience provided by the hotel's outdoor facilities.
Yes, Dewi Sri Hotel has pool(s) that belong to one or more of the following categories: Pool Swim Up Bar, Private Pool, Outdoor Pool.
Yes, a spa is available at Dewi Sri Hotel.
No, Dewi Sri Hotel doesn't allow dogs.
Yes, parking facilities are available at Dewi Sri Hotel.