New Garden View Resort

Legian -8.70523400, 115.16861600 , Jl. Padma No. 4 Legian (Show on Map)
7.6
Good


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Summary of reviewsNew Garden View Resort offers an attractive and ideally located resort experience in the heart of Legian. The hotel's prime location receives consistent praise for its easy access to Legian Beach, a wide array of restaurants, bars, shopping options and local attractions, making it an excellent base for travelers. The rooftop pool with its swim-up bar and scenic views further enhances the appeal, ensuring relaxation and enjoyment.

The dining experiences at the resort are mostly positive with guests appreciating the freshly cooked breakfast options and the tasty, good-value meals served in the rooftop bar. Sunday and Wednesday night roasts are notably popular for their delicious, all-you-can-eat format, although some inconsistency in service speed and availability was noted.

Room experiences vary with many guests finding them spacious, clean and comfortable. While some rooms reflect traditional décor and functionality, others are in need of maintenance and refurbishment, particularly concerning furniture and bathrooms. Noise and cleanliness issues in certain areas were pointed out, but the resort is responsive to guest feedback, often offering upgrades when necessary.

Cleanliness across the resort has mixed reviews. While many areas, including rooms and public spaces, are well-maintained, some guests have noted inconsistency, particularly in the main pool area and certain bathrooms. Housekeeping receives mixed feedback, suggesting room for improvement in cleaning procedures.

The standout attribute of the resort is its staff, who are frequently described as friendly, helpful and attentive, contributing greatly to the overall positive guest experience. Despite occasional less favorable interactions, the service generally leaves a positive impression.

WiFi at the resort is a notable weak point with many guests experiencing poor, unstable connections and frequent disconnections, indicating a need for significant improvement in internet service.

The pool facilities are a highlight, especially the adults-only rooftop pool with its stunning views and relaxing ambiance. Guests also appreciate the expansive main pool despite occasional overcrowding and cleanliness issues.

Beach proximity is another strong point with the resort being just a short walk from Padma Beach, offering clean shores and well-maintained amenities. The surrounding area is rich with nightlife options, making it ideal for those looking to enjoy the vibrant local scene.

Parking is convenient and well-managed, offering various options including free parking and designated spaces for the elderly and disabled, adding to the overall stress-free experience.

While bed comfort receives mixed reviews, many guests enjoy a good night's sleep thanks to clean and, in many cases, comfortable mattresses, though some beds are described as old or too firm.

In summary, New Garden View Resort excels in location, staff friendliness and pool facilities with room for improvement in WiFi service, cleanliness consistency and room maintenance. It provides a generally pleasant stay with good value for money in a vibrant, beach-accessible area of Legian.
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Hotel near The Beach

Hotel near Nightlife Spots

Hotel with Swimming Pool

  Pool Swim Up Bar    Outdoor Pool  


Hotel with Parking

Hotel with Outdoor Pool

Hotel with Swim Up Bar

Room Types
Superior Double Room Air-conditioned room with a private terrace, TV and a minibar. En suite bathroom comes with a shower.

Deluxe Garden Double Room Features spacious layout with a seating area and a TV with international channels.

Deluxe Wing Double or Twin Room with Pool View This poolside room is larger and air-conditioned with a private terrace, TV and a minibar. En suite bathroom comes with a shower.

Deluxe Double or Twin Room with Pool View The spacious twin/double room offers air conditioning, a minibar, a terrace with pool views as well as a private bathroom featuring a shower.

Deluxe Wing The spacious double room features air conditioning, a minibar, a terrace with city views as well as a private bathroom boasting a shower.

Deluxe Garden Premium

Deluxe Garden Twin Room The unit offers 2 beds.

Superior Twin Room The unit offers 2 beds.

Guest Reviews
7.6
Good
Location
Situated in the heart of Legian, the New Garden View Resort boasts an exceptional location that consistently receives high praise from guests. The property is perfectly positioned, offering easy access to Legian Beach, a variety of restaurants, bars, shops and other local attractions. This prime spot allows visitors to explore the vibrant surroundings with great convenience. The proximity to popular spots like the Y sports bar and the centrality that places everything, including Kuta and Seminyak within walking distance, make it an ideal base for any traveler.

Moreover, the rooftop pool with a swim-up bar and great views is often highlighted as a star feature. The combination of excellent location and thoughtful amenities such as friendly staff, cleanliness and value for money ensures a pleasant and hassle-free stay. Whether guests are looking to relax on the beach, enjoy the nightlife or engage in retail therapy, the location of New Garden View Resort makes it all accessible and enjoyable.

Breakfast
The breakfast experience at New Garden View Resort seems to have varied significantly among guests. While many appreciated the availability of freshly cooked eggs, fresh fruit and juices, others found the selection and quality less satisfactory. Various guests enjoyed the inclusion of both American and Indonesian options and some praised the breakfast as good, great or even delicious, considering it a pleasant start to the day.

However, several visitors pointed out the need for more variety and fresh vegetables with comments on the breakfast being basic, average or even boring due to the repetitive menu. Some mentioned that the food was often room temperature and certain items, like croissants, were noted to be stale. Issues like long queues for eggs and limited shade at breakfast tables were also highlighted.

Overall, the breakfast buffet was seen as providing decent value for money, though improvements in variety and food temperature could enhance the guest experience. The exceptional service from staff and the pleasant dining setup added positively to the stay for many visitors.

Dinner
The dinner experience at New Garden View Resort is predominantly well-received by guests. The hotel food and room service have been complimented for their excellence with specific mentions of the tasty and good value offerings at the rooftop bar. Guests appreciate the extensive food menu available. A notable highlight is the exceptional Sunday night roast, consistently described as delicious and well worth the cost due to its all-you-can-eat format. The roast nights on Sundays and Wednesdays stand out as experiences worth every cent. However, some guests have faced slow dinner service, necessitating room service and noted that the restaurant is not open for lunch or dinner on certain days. Despite this, dinner in the restaurant on available days has been described as lovely, offering a pleasant dining experience each evening.

Rooms
New Garden View Resort offers a mix of room experiences with positive mentions of comfort and cleanliness standing out. The rooms are consistently described as spacious, clean and comfortable with amenities like good air conditioning and ample storage. Many guests appreciated the traditional style of some cottages and found them cozy and functional. Various room sizes are available, from larger airy rooms to smaller yet adequately comfortable ones. Some rooms come with terraces, providing a pleasant view and additional space.

However, there are several reports on the need for refurbishment and maintenance. Issues such as mold, outdated furniture and tired interiors were noted, suggesting that while some rooms have been remodeled, others lag behind. Bathrooms, in particular, received criticism for cleanliness and being in need of updates. Noise could be a problem in rooms near the bar or those with thin doors.

Despite these downsides, the hotel often upgraded guests to better rooms when issues arose, showing an effort to accommodate and improve the guest experience. For the price, many rooms are considered good value, providing basic but satisfactory accommodations. Overall, the reviews highlight a middle-ground experience where comfort and cleanliness are well-regarded, but the property could benefit from more consistent updates and maintenance.

Beds
The beds at New Garden View Resort have garnered a mixed bag of reviews from guests. On the positive side, many found the beds to be very comfortable with some describing them as huge and great for a good night's sleep. A number of guests highlighted the orthopedic mattresses as being particularly comfortable and a few even claimed to have had the best sleep in 40 years. Cleanliness also received praise with many noting that the beds and bedding were kept clean.

However, there were several less favorable comments. Some guests found the beds to be quite hard with descriptions ranging from a bit firm to extremely hard. A few mentioned issues with old and worn mattresses that were lumpy, tilted or noisy. There were reports of creaky beds and even a complaint about an itchy bed and noisy, squeaky frames. Some guests encountered issues like uncomfortable queen beds made of two singles or old mattresses in need of replacement.

Overall, while many guests had comfortable and restful experiences, others felt that the beds could benefit from updates and improvements, particularly in terms of firmness and noise. Nevertheless, the resort's effort to maintain clean and comfortable beds for most guests shines through.

Cleanliness
New Garden View Resort has garnered mixed feedback regarding its cleanliness. Many guests were pleased with the clean, well-equipped and comfortable rooms, frequently highlighted as tidy and properly maintained. Housekeeping efforts, such as daily room cleaning and the cleanliness of public areas, were also noted positively. Some guests appreciated the clean air-conditioning and the hotel’s clean and safe environment.

However, other reviews pointed out issues, such as inconsistent room cleaning, dated and run-down areas and bathrooms with mold and dirt. Specific complaints included stained bed sheets and towels and poorly maintained shower areas. Some parts of the hotel, including the main pool and buffet area, were also mentioned as needing more attention to cleanliness.

Despite these drawbacks, the hotel does have moments of adequacy in cleanliness, particularly in the lobby and specific rooms that met guest expectations. The cleaning staff received mixed reviews with some guests noting efficiency while others suggested that cleaning procedures need improvement.

In summary, while the New Garden View Resort delivers a generally clean and comfortable experience for some, it also faces significant challenges in maintaining consistent cleanliness throughout the property.

Staff
At New Garden View Resort, the standout feature is undoubtedly its staff. Review after review highlights the friendly, helpful and attentive nature of the team. Guests frequently describe the staff as wonderful, super friendly and exceptionally accommodating. From the welcoming front desk to the attentive housekeeping, the service at this resort leaves a positive mark.

Several mentions are made of staff members going above and beyond to ensure a pleasant experience, addressing issues quickly and efficiently. Whether at the reception, pool bar or throughout the resort, guests can expect friendly encounters and professional service.

While there are occasional mentions of less positive interactions with some describing certain staff members as rude or unapproachable, the overwhelming majority of reviews appreciate the staff’s dedication and hospitable nature. The deep care and attentiveness of the staff contribute greatly to the overall enjoyable stay at the resort.

Wi-Fi
The WiFi experience at New Garden View Resort is mixed, leaning towards the negative side. While some guests found the WiFi to be fairly strong, good and working perfectly in certain instances, many others faced numerous issues. Common complaints included the WiFi being very poor, weak and unstable with frequent disconnections and dropping signals. Guests also noted the need for frequent sign-ins, unreliable connections and overall poor quality throughout the property. Although there are occasional mentions of good WiFi speeds, the consensus indicates that significant improvement is needed in the hotel's internet service.

Pool
At the New Garden View Resort, the pool facilities receive high praise from guests for their variety and appealing features. The adults-only rooftop pool stands out for its breathtaking views of the sea and the rock garden ambiance, making it a spectacular spot for relaxation, especially during sunset. Visitors love the rooftop pool’s spacious layout and beautiful scenery, often calling it the highlight of their stay.

The resort includes two pools with the main one occasionally noted as overcrowded but still appreciated for its size and the fun swim-up bar. Guests have highlighted the rooftop bar as fantastic and both pools offer ample space for lounging. Parents find the pool area suitable for kids, including toddlers, while adults appreciate specific areas like the deep pool and the large general swimming area.

However, reviews mention some issues with cleanliness and maintenance, particularly in the downstairs pool, which some felt was too warm and not adequately cleaned. Suggestions for improvements include adding more shade around the pool area and addressing maintenance concerns, such as splinters in the rooftop pool’s wooden flooring.

Overall, the resort’s pool areas receive commendation for their relaxing and beautiful setup, reasonable pool bar prices and being a standout feature of the hotel experience despite some noted areas needing attention.

Beach
The New Garden View Resort boasts a prime location, making it highly convenient for those looking to enjoy the best of Legian. Guests consistently praise its close proximity to Padma Beach, which is just a stone’s throw away and accessible by a very short walk. The beach is not just easily reachable, but also offers clean shores and well-maintained coastal amenities, making it a perfect spot for sunset views and beach activities.

The resort’s location is ideal for access to a variety of restaurants and the lively nightlife with popular areas like Garlic Lane and nightclubs all within walking distance. Guests appreciate being close to everything they need, including shopping venues and other tourist attractions.

Views to the beach are an added bonus with some rooms offering superior nightly sights from their balconies. Overall, the hotel offers excellent value for money due to its accessibility to the beach, shopping and dining options, positioning it as a very well-located choice for travelers.

Parking
New Garden View Resort – CHSE Certified offers a range of parking options that cater to the diverse needs of its guests. Ample parking is available, including free parking and dedicated spaces for guests, ensuring convenience throughout their stay. The resort also provides parking included in the rental service, which adds to the overall value. For those requiring additional support, there are designated parking areas for the elderly and disabled. The parking facilities are closely supervised and for added convenience, there is also an underground parking nearby. Overall, the resort’s accessible and well-managed parking supports a hassle-free experience for visitors.

Nightlife
New Garden View Resort is a prime spot for those looking to immerse themselves in the lively nightlife of the area. The resort is centrally located, providing quick access to numerous bars, pubs and restaurants. Its strategic position places it close to the beach, making it an ideal hub for both daytime relaxation and nighttime excitement.

Travelers can enjoy the vibrant atmosphere with popular spots like Y Bar just a short walk away and other Australian-themed bars and events in the vicinity. The nightlife scene is energetic with plenty of options for smoking, drinking and partying. Guests have noted the area's appeal for those on a budget who favor a party-centric experience.

Although the bustling nightlife contributes to some noise at night, it also ensures a fun and engaging environment for those who thrive in lively surroundings. The resort's proximity to contemporary nightlife venues and mixed drink bars makes it a great choice for those who want to revel in the best nightlife the town has to offer.

Outdoor Pool
New Garden View Resort offers multiple pool experiences that are frequently praised by guests. The highlight is undoubtedly the adults-only rooftop pool, which guests describe as brilliant with breathtaking views and a fantastic atmosphere. This rooftop pool features a bar, adding to its allure as a relaxing and enjoyable spot. Many guests commend the staff for their excellent service around the pool areas.

The resort also has a large downstairs pool and an upper pool, both equipped with poolside bars, making them perfect for relaxation with a drink in hand. However, some reviews mention that the downstairs pool could be too warm and note the need for better seating arrangements beyond the existing pergolas.

One point of concern is the decking around the adult pool, which some find to be unsafe and parts of the rooftop pool area being closed off due to construction. Additionally, despite being cleaned daily, there's feedback that the main pool appears somewhat run down.

In summary, the rooftop pool stands out as a major highlight, complemented by good staff service and convenient poolside bar facilities, albeit with room for improvement in certain aspects of the other pool areas.


Yes, New Garden View Resort has pool(s) that belong to one or more of the following categories: Pool Swim Up Bar, Outdoor Pool.

No, a spa isn't available at New Garden View Resort.

No, New Garden View Resort doesn't allow dogs.

Yes, parking facilities are available at New Garden View Resort.

No, New Garden View Resort doesn't have a gym.

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