Abbey Hotel

Leicester 52.64807100, -1.14062900 , Abbey Hotel (Show on Map)
7.6
Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsThe Abbey Hotel has built a positive reputation for its many appealing features, making it a favored spot for both business and leisure travelers.

Its central location is highly appreciated, offering easy access to the city center, conference venues, various shopping destinations and major attractions such as Abbey Park and the National Space Centre. Guests enjoy the tranquility of the area, which strikes a balance between accessibility and peaceful surroundings. The convenience of nearby public transport and amenities such as cafes and restaurants is a recurrent praise. Although the walkability varies for some and a few guests have noted minor issues with traffic noise, the overall sentiment leans favorably towards the hotel as a strategically positioned and budget-friendly choice.

While breakfast options have been a point of dissatisfaction, the dinner experience at the on-site Hi Chai restaurant receives widespread acclaim. Guests frequently mention the delightful dining atmosphere and commend the fresh, well-cooked meals offered at reasonable prices. The absence of a bar or cafe in the vicinity is slightly overshadowed by the restaurant's positive reviews.

Room quality at Abbey Hotel is frequently highlighted for cleanliness and comfort. Despite varying room sizes and occasional issues with room readiness or minor maintenance, guests find the rooms well-equipped with essential amenities such as fridges, microwaves and streaming services. The cleanliness extends throughout the hotel, contributing to an overall sense of tidiness and comfort with the executive suites being especially praised for their spaciousness and extra amenities.

The staff at Abbey Hotel significantly enhance the guest experience, frequently described as friendly, welcoming and immensely helpful. Particular staff members, such as Farhana and Hannah, receive individual commendations for their exceptional hospitality. The overall dedication to service by the entire team, including the cleaning staff, is a standout feature consistently noted in reviews.

Additionally, the free wifi at Abbey Hotel is positively reviewed for its reliability and speed, meeting the connectivity needs of travelers efficiently. Families particularly enjoy the child-friendly environment and the welcoming atmosphere, often feeling at home during their stay. The hotel’s large beds and clean, comfortable bedding further augment the restful experience for guests, although a few have mentioned minor preferences regarding mattress firmness.

Summarizing the positive reviews, Abbey Hotel stands out for its cleanliness, comfort, welcoming staff and strategic location, making it a highly recommended choice for a pleasant and convenient stay.
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Family Friendly Hotel

Room Types
Single Room This single room includes a flat-screen TV with satellite channels and a private bathroom. The unit offers 1 bed.

Double Room This double room is comprised of a flat-screen TV with satellite channels and a private bathroom. The unit has 1 bed.

Superior Double Room A seating area with a flat-screen TV, a desk and a private bathroom are offered in this double room. The unit has 1 bed.

Executive Double Room with Lounge A seating area with a flat-screen TV, a desk and a private bathroom are available in this spacious double room. The unit has 1 bed.

Family Room Featuring free toiletries, this family room includes a private bathroom with a shower. The family room features a tea and coffee maker, a wardrobe, a safe deposit box, a sofa, as well as a flat-screen TV with satellite channels. The unit has 2 beds.

Economy Double Room - No Window This double room features an electric kettle.

Economy Single Room - No Window This single room has an electric kettle.

Guest Reviews
7.6
Good
Location
The Abbey Hotel has received positive feedback for its convenient and accessible location. Visitors appreciate its proximity to the city center, conference center and various shopping options, making it an ideal choice for both business and leisure trips. The hotel is within walking distance to major attractions such as Abbey Park and the National Space Centre. Public transport links are nearby and essential amenities like cafes and restaurants enhance the overall guest experience.

Guests also highlighted the ease of finding the hotel and its budget-friendly pricing, which offers good value for money. The surroundings are noted for being quiet and comfortable, perfect for a peaceful stay. Additionally, the welcoming staff contribute positively to the overall ambiance of the hotel.

However, there are a few caveats. While some guests felt the hotel's proximity to the city center was convenient, others mentioned it could be a fair walk or even in a less desirable area. The convenience of nearby amenities might not justify the price for everyone and there were some concerns about noisy surroundings due to traffic.

Overall, Abbey Hotel's strategic location, combined with essential facilities and reasonable pricing, makes it a recommended option for travelers looking to explore the city with ease.

Breakfast
The guest reviews for the Abbey Hotel reveal significant dissatisfaction regarding breakfast options. Many guests were disappointed to find that breakfast was not available until after 10 am, making it inconvenient for early risers. Additionally, there was consistent feedback that the price of the stay did not include breakfast and some guests felt the room rates were not justified without this amenity. The absence of nearby bars or cafes serving breakfast compounded this issue, leaving some guests without any breakfast options during their stay. Overall, the lack of breakfast facilities was a recurring concern among the guests.

Dinner
The Abbey Hotel offers a dining experience that many guests have found delightful. The Hi Chai restaurant attached to the hotel has been frequently praised for its inviting atmosphere and good food with several mentioning it as a highlight of their stay. Guests appreciated the fresh, well-cooked meals available at very reasonable prices. Additionally, the convenience of being attached to a place that serves food until late was noted as particularly helpful. While there were mentions of the lack of a bar or cafe within immediate proximity, the overall sentiment leaned positively towards the attached dining options for providing a satisfying culinary experience.

Rooms
Abbey Hotel’s guest reviews paint a clear picture of the establishment’s room offerings, highlighting predominantly on cleanliness and comfort. Consistently, reviews mention that the rooms are clean, tidy and in many cases, spotless. The simplicity and modernity of the rooms add to their charm, ensuring that they are not only fresh and bright but also have a cozy ambiance.

Despite the uniform praise for cleanliness, guests' feedback reveals that room sizes can vary significantly with many noting that rooms are often smaller than expected. However, these compact rooms are described as comfortable and well-equipped with necessary amenities such as fridges, microwaves and good television options, including access to streaming services like YouTube and Netflix.

There are a few drawbacks noted, such as occasional issues with room readiness, broken fittings and tiny bathrooms without heating. Some rooms lack windows, which may not be ideal for all travelers. Even so, reports of clean linens, comfy beds and nice bathroom facilities balance out these minor inconveniences.

For those seeking more space and amenity-rich environs, the executive suites are recommended, boasting lounge areas and ample sockets. Guests also appreciate the value for money, especially in terms of room quality relative to price. In summary, Abbey Hotel provides clean, comfortable rooms with essential amenities, although potential guests should consider the small room sizes and occasional maintenance issues.

Beds
Nestled in a welcoming atmosphere, Abbey Hotel has garnered notable feedback regarding the comfort of its beds. Many guests have commended the hotel for its comfy and clean beds, a feature that's consistently highlighted. The beds are frequently described as comfortable with some guests even mentioning they had a great night's sleep. The bedding is also often complimented for being clean and warm, enhancing the overall comfort.

Guests appreciated the spacious rooms with good-sized beds enhancing their stay. However, there were occasional mentions of less favorable experiences such as the firmness of the mattresses and some springiness in places. Despite these few setbacks, the general consensus leans towards a restful sleep experience, making Abbey Hotel a reliable choice for comfort seekers.

Cleanliness
The Abbey Hotel has consistently impressed guests with its cleanliness. Many found their rooms spotless, tidy and fresh, contributing to a comfortable stay. The cleanliness extends throughout the hotel, from well-maintained rooms to bathrooms, creating a sense of general tidiness. Reviewers often mentioned the presence of all advertised amenities, emphasizing the hotel's transparency in meeting expectations.

Several guests highlighted the comfort and convenience of the rooms, which were not only clean but also equipped with everything needed for a pleasant stay. Friendly staff added to the welcoming atmosphere, further enhancing the appeal of the hotel. The bathrooms were particularly noted for being very clean, contributing to an overall positive impression of hygiene.

While the majority of reviews focused on the immaculate condition of the rooms, some mentioned areas needing improvement, such as occasional issues with bathroom cleanliness or minor stains. However, these instances were in the minority and did not significantly detract from the overall positive feedback.

In summary, the Abbey Hotel is highly regarded for its cleanliness, offering a comfortable and tidy environment with friendly staff and comprehensive amenities, making it a reliable choice for travelers seeking a pleasant stay.

Staff
The Abbey Hotel is frequently praised for its outstanding staff, who are consistently described as friendly, welcoming and helpful. Farhana and Hannah at the reception are particularly noted for their exceptional hospitality and excellent customer service. Reviews highlight that staff members go out of their way to assist guests, providing helpful recommendations for local attractions and making the check-in and check-out processes quick and easy.

Guests appreciate the courteous and attentive nature of the team, often noting the hotel manager's remarkable efforts to ensure a pleasant stay. The cleaning staff is also commended for their promptness and willingness to help with any issues. Many reviews cite the overall exceptional customer service, describing the staff as some of the best, always ready to address any queries or problems.

Overall, the positive sentiment towards the staff at Abbey Hotel significantly enhances the guest experience, making it a highly recommended accommodation for those visiting the area. Whether it's the friendly receptionist or the helpful housekeepers, the staff's dedication to service stands out as a key highlight in guest reviews.

Wi-Fi
The wifi at Abbey Hotel receives predominantly positive feedback from guests. Descriptions highlight the fast and free wifi available throughout the venue with several guests specifically noting that the wifi worked exactly as expected. Many mention the good internet speed, underscoring the reliability of the connection for various activities. Despite some guests experiencing issues such as slow or lacking connectivity, the majority of remarks affirm that the wifi at the Abbey Hotel meets the needs of travelers efficiently.

Family
Abbey Hotel receives glowing praise for its child-friendly environment, making it an excellent choice for families. Its proximity to Leicester city centre adds convenience for guests. Reviews highlight the hotel's family-oriented atmosphere and the staff's warm treatment, suggesting guests often feel like part of the family. The recommendation for family and friends is a common theme, underscoring the positive experiences shared by many.

Despite a few challenges, such as potential noise issues and the impact of no breakfast service, the hotel manages to cater effectively to family needs. The availability of various room options, including executive suites and queen rooms, provides comfort for family stays, whether it is for a special event like a honeymoon or just a regular visit.

One notable mention is the hotel's convenience for visits to the National Space Centre, making it a practical choice for educational family outings. Family rooms equipped with practical amenities and family bathrooms offer added comfort and convenience.

Though there are mentions of minor inconveniences, the overall sentiment is that Abbey Hotel is a great place for families with a welcoming atmosphere and practical services that make stays enjoyable and stress-free.


No, Abbey Hotel doesn't have any pool.

No, a spa isn't available at Abbey Hotel.

No, Abbey Hotel doesn't allow dogs.

No, parking facilities aren't available at Abbey Hotel.

No, Abbey Hotel doesn't have a gym.

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