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Summary of reviewsibis Leiden Centre garners consistent praise for its prime location, which is ideal for both short stays and leisurely city explorations. Situated directly opposite the main train station, guests benefit from easy access to public transportation, proximity to the city center and nearby attractions such as museums and shopping areas. Despite being near busy hubs, the hotel ensures a peaceful stay with quiet rooms and the added convenience of nearby supermarkets and restaurants.
The breakfast offerings receive high marks for their variety and quality, featuring fresh items and a mix of sweet and savory options. Guests appreciate the attention to healthy choices and delicious coffee, although there are mentions that the breakfast may be overpriced and occasionally lacks replenishment during busy times.
While the hotel excels in many areas, dinner options appear to fall short. Guests commonly report limited meal choices, subpar quality and long waiting times. The restaurant staff, though friendly, sometimes seems untrained, leading to a generally disappointing dining experience.
Rooms at ibis Leiden Centre are noted for their cleanliness, comfort and functionality, making them suitable for short stays or business trips. Although compact, the rooms are well-maintained and equipped with essentials like air conditioning, Wi-Fi and modern bathroom facilities. Guests appreciate the quietness of rooms, particularly those at the back of the building. Minor drawbacks include occasionally cramped bathrooms, lack of seating and limited temperature control.
Cleanliness is a standout feature with consistently high standards maintained by the diligent housekeeping staff. Guests frequently highlight the tidiness of rooms and common areas, contributing to a pleasant and fresh atmosphere.
The hotel's staff receives overwhelmingly positive reviews for their friendliness, helpfulness and professional demeanor. From check-in to check-out, the team is noted for their efficiency and willingness to go the extra mile to ensure a pleasant stay for guests. Instances of outstanding service, such as accommodating early check-ins and assisting with special requests, underscore their commitment to excellent customer service.
Wi-Fi at ibis Leiden Centre generally meets guests' needs with many finding it reliable and fast enough for activities like streaming and work. However, some report issues with connectivity, particularly in certain rooms, suggesting room for improvement.
Regarding parking, the hotel offers several nearby options, including secure underground garages and public facilities, though no on-site parking is available. Guests generally find the parking solutions convenient but note that costs can be high and signage could be improved.
For families, the hotel provides a suitable environment with clean and comfortable accommodations. The prime location is beneficial for exploring the city with children and the staff's accommodating nature creates a welcoming atmosphere. Though the rooms can feel cramped for larger families, the overall experience is positive.
Nightlife enthusiasts appreciate the hotel's convenient location, which allows easy access to lively bars, cafes and restaurants while maintaining a quiet and comfortable ambiance for restful sleep.
In summary, ibis Leiden Centre is a highly recommended choice for travelers who prioritize location, cleanliness and friendly service. While breakfast is generally praised, dinner options need improvement. The hotel offers reliable, albeit basic, accommodations suitable for short stays and family trips with a significant advantage being its prime location and excellent staff. Show more
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Categories
Hotel with EV Charging Stations
Family Friendly Hotel
Dog Friendly Hotel
Hotel near Nightlife Spots
Business Hotel
Hotel with Parking
EV charging stations
Accessible Hotel
3-Star Hotel
Room Types
Standard Double RoomModern air-conditioned room with box-spring beds, free Wi-Fi and a flat-screen TV.
Each has a bathroom with shower.
Standard Triple RoomModern air-conditioned room with box-spring beds, free Wi-Fi and a flat-screen TV.
Each has a bathroom with shower.
Standard Single RoomModern air-conditioned room with box-spring beds, free Wi-Fi and a flat-screen TV.
Each has a bathroom with shower.
Standard Twin RoomModern air-conditioned room with box-spring beds, free Wi-Fi and a flat-screen TV.
Each has a bathroom with shower.
Deluxe Double RoomOffering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. This double room is air-conditioned and features a seating area with a flat-screen TV, a private entrance, soundproof walls, a tea and coffee maker, as well as a wardrobe. The unit offers 1 bed.
Guest Reviews
7.8
Good
Location
The guest reviews of 'ibis Leiden Centre' consistently highlight its central and convenient location as a major advantage for travelers. Situated directly opposite the main train station, the hotel offers easy accessibility to public transportation, making it an ideal choice for those traveling by train or bus. Its proximity to the city center and various attractions, such as museums, shopping areas and historic sites, allows visitors to explore Leiden effortlessly on foot. Despite being near busy transport hubs, guests mention that the hotel rooms are quiet, ensuring a peaceful stay. Additionally, the presence of supermarkets and restaurants nearby adds to the convenience. Overall, the hotel's prime location, combined with clean and comfortable rooms, friendly staff and good amenities, makes it a highly recommended choice for both short stays and leisurely explorations of Leiden and its surroundings.
Breakfast
The breakfast at ibis Leiden Centre has generally received positive feedback. Many guests appreciated the extensive and varied options, highlighting the inclusion of healthy choices, fresh items and delicious coffee. Descriptors such as “rich,” “comprehensive,” “well-cared-for,” and “delicious” frequently appeared, underscoring the quality and diversity of the breakfast offerings. Specific items like fresh waffles, warm bread and a mix of sweet and savory options were often praised.
However, reviews also noted some areas for improvement. Several guests felt that the breakfast was overpriced with costs noted as a significant downside. Some reviews indicated sporadic issues with replenishment, particularly during busy times, leading to a lack of certain items like eggs or fresh bread. Additionally, a few guests found the selection limited and expressed a desire for more variety, including vegan options and more brown bread.
In summary, while guests at ibis Leiden Centre generally find the breakfast to be ample, tasty and varied, the cost and occasional shortcomings in stocking and variety suggest room for further enhancement.
Dinner
Located directly opposite the train station with convenient parking just two minutes away, ibis Leiden Centre enjoys a great location. However, guests have expressed dissatisfaction with the dinner options at the hotel. Reviews highlight a limited selection of meals available during the evening with the quality of the food falling short of expectations. Some remarked that the choices were sparse and the taste left much to be desired. Additionally, there were mentions of high prices and long waiting times for food service. Unfortunately, the restaurant staff seemed untrained according to some reviewers. While the service was friendly, there were consistent remarks about the overall dining experience being disappointing. In summary, the dinner offerings could benefit from significant improvements in both variety and quality.
Rooms
Guests of ibis Leiden Centre generally found the hotel rooms clean, comfortable and functional, making it a reliable choice for short stays or business trips. Although the rooms are often described as compact and sometimes even tiny, they are well-maintained and equipped with essentials like air conditioning, Wi-Fi, a kettle and modern bathroom facilities. Many appreciated the smart, modern decor and efficient use of space, despite the limited size. The quietness of rooms, particularly those at the back of the building, was a recurring point of satisfaction.
While the cleanliness of the rooms was consistently highlighted with attributes like daily cleaning and fresh sheets, there were occasional remarks about rooms being outdated or in need of minor repairs. Amenities such as comfortable beds, good showers and adequate workspace were praised, though some guests noted the absence of fridges and sufficient storage space.
A few issues were noted, such as cramped bathrooms, lack of seating and occasional noise from the hallways or street-facing rooms. The rooms’ temperature control could be problematic with some finding them too warm or difficult to adjust. Despite these minor drawbacks, many guests found their stay at ibis Leiden Centre enjoyable, citing its convenient location near Leiden’s central station and city center as a significant advantage.
Overall, ibis Leiden Centre offers basic but reliable accommodation, ideal for travelers who prioritize cleanliness and functionality over luxury.
Beds
At the ibis Leiden Centre, guests frequently comment on the comfort of the beds. Many find the beds to be extremely comfortable with clean and cozy bedding that enhances their stay. Numerous reviews praise the comfortable mattresses and good quality of the beds, contributing to a restful night's sleep. The presence of sufficient pillows also adds to the overall comfort.
However, opinions on bed firmness vary. Some guests feel the beds are on the harder side, while others describe the mattresses as too soft, causing discomfort over time. There are mentions of the single beds being less comfortable compared to the double beds with some finding single beds to be too narrow or small.
The bedding generally receives positive feedback, though some reviewers note issues with the pillows being too soft or the bedding not always being perfectly clean. Concerns about beds moving or slipping apart are also noted, particularly when double beds are made up of two single beds pushed together.
Overall, while there are a few areas for improvement, the beds at ibis Leiden Centre are widely appreciated for their comfort, cleanliness and suitability for a good night's rest.
Cleanliness
The guest reviews of ibis Leiden Centre consistently highlight the hotel's outstanding cleanliness. Visitors frequently mention that both the rooms and the hotel overall are very clean, well-maintained and tidy. Daily cleaning is done efficiently and thoroughly, ensuring that the rooms remain in top-notch condition. Housekeeping staff are praised for their neat and effective work, maintaining high standards of hygiene. Clean rooms and comfortable beds contribute to a pleasant and fresh atmosphere.
Despite a few mentions of minor issues such as mold stains, occasionally stained linens and outdated room decor, the general sentiment is positive. The modern bathroom facilities and the cleanliness of the showers receive commendations. Even with the rooms being on the smaller side, guests appreciate their tidiness and the good amenities provided.
The cleanliness of common areas and facilities, including bathrooms and breakfast areas, is also noted positively. Staff friendliness and efficiency play a crucial role in maintaining the hotel's reputation as a clean and comfortable place to stay. Overall, ibis Leiden Centre is consistently recognized for its reliable cleanliness and well-kept environment, making it a recommendable choice for travelers who prioritize hygiene and orderliness.
Staff
The guest reviews for 'ibis Leiden Centre' highlight overwhelmingly positive feedback concerning the hotel's staff. Numerous patrons commend the staff for their friendliness, helpfulness and accommodating nature. From check-in to check-out, the reception team is noted for being professional, efficient and welcoming, often going the extra mile to address guest needs and preferences.
The staff’s attentiveness and warm demeanor made many guests feel welcomed and taken care of. There were several mentions of the staff’s excellent customer service, punctual response to requests and readiness to assist with various inquiries, including parking and additional guest accommodations.
Special highlights include the friendly and competent service at the reception, where guests found the team to be flexible and supportive, even in challenging or unusual circumstances. Cleaning staff also received positive remarks for their respectfulness and thoroughness.
Instances of particularly outstanding service, such as accommodating early check-ins and printing important documents for guests, further emphasize the staff’s helpful and considerate approach. While most feedback was glowing, a few reviews touched on less enthusiastic experiences, citing occasional lack of smiles or abrupt tones, but such comments were in the minority.
Overall, the staff at 'ibis Leiden Centre' consistently impresses guests with their commitment to making each stay enjoyable, providing a friendly atmosphere that contributes significantly to the positive experiences of visitors.
Wi-Fi
At the ibis Leiden Centre, experiences with Wi-Fi were varied among guests. On the positive side, many praised the hotel for offering free Wi-Fi with good speed and reliability. Several guests mentioned that the Wi-Fi was fast and worked well throughout their stay, making it suitable for activities such as streaming on mobile phones and notebooks. This was particularly beneficial for business travelers who needed stable internet access for work purposes with some noting excellent Wi-Fi throughout the hotel.
However, not all feedback was favorable. Some guests encountered issues such as weak signals, poor reception and difficulties maintaining connectivity, particularly in certain rooms. There were also some instances where the Wi-Fi was unstable or not operational and internet speeds were occasionally slow. A few reviews mentioned additional fees for internet access or highlighted that Wi-Fi was not always accessible from all areas within the hotel.
In summary, while many guests found the Wi-Fi at ibis Leiden Centre to be reliable, fast and suitable for both general use and business purposes, there were notable instances of poor connectivity and inconsistent service that affected some visitors' experiences.
Parking
At 'ibis Leiden Centre', parking seems to be a mixed experience for guests. While the hotel does not have its own parking facilities, there are several nearby options. A secure underground parking garage and a public parking facility are fairly close, offering convenience. Some guests mention the Morspoort garage, about 200 meters away, as a good option that charges €12-16 per day, which is considered relatively affordable.
For those needing EV charging, facilities are available nearby. Additionally, the proximity to the city center and the convenience of the surrounding parking options receive positive remarks. Parking is free from 9:00 pm to 9:00 am and there's also free garage parking for bicycles.
However, guests should note that long-term parking can be costly with some garages charging up to €25 daily. The parking facilities, while close, can be difficult to find and better signage would be helpful. The parking situation around the hotel might be confusing and spaces are limited, often leading to higher fees. Despite these challenges, the available parking solutions are generally well-regarded if one is prepared for the associated costs.
Family
For families considering a trip to Leiden, ibis Leiden Centre offers a family-friendly environment suitable for short stays and city trips. The hotel's prime location makes it an excellent base for exploring museums and the city itself, adding convenience for family tours and weekend getaways. Many guests find the atmosphere welcoming and the staff accommodating, creating a pleasant experience for both adults and children.
The rooms, though not universally spacious, can accommodate small families or groups of three with configurations like separate kids’ beds and connected rooms providing additional flexibility. Families appreciated the clean and comfortable beds in the larger family rooms; however, some reviews noted that the space could feel cramped and there were occasional issues with room assignments and bug bites.
Despite these concerns, many guests found ibis Leiden Centre to be an ideal spot for a quick stay, whether for university visits with older children or city trips with younger ones. While breakfast options might not cater to all tastes, the overall atmosphere and proximity to key attractions make the hotel a solid choice for those seeking a family-friendly stay in this beautiful city.
Nightlife
Nestled in a prime location, ibis Leiden Centre offers guests a quiet and comfortable stay, free from nightlife disturbances. Despite its tranquil ambiance, the hotel provides easy access to a vibrant nightlife scene. Just a short walk away, visitors can explore a multitude of lively bars, cozy cafes and excellent restaurants that enrich the evening atmosphere. The proximity to the city center makes it a convenient base for exploring Leiden and enjoying a night out.
The hotel features cozy rooms designed for a restful sleep, ensuring that a busy day or night in the city is followed by a peaceful night's rest. Additionally, in-hotel amenities like a cozy bar and the LUX Nordics minibar contribute to the convivial atmosphere, providing perfect spots to unwind after a day of exploration or an evening of partying.
Travelers are advised that while the hotel's location near the station is convenient, it's best not to linger around the station area late at night. Nonetheless, the hotel's placement is ideal for those looking to experience Leiden's nightlife while also valuing a serene retreat at the end of their adventures.
3 Star
Located next to the central station, ibis Leiden Centre offers standard facilities that are typical for a three-star hotel, making it a suitable choice for travelers looking for value for money. The hotel is in a prime, central location, making it convenient for guests to explore the charming city of Leiden.
The rooms are simple, clean and neat, providing basic amenities for a comfortable stay. The compact rooms are sufficient for a short 2-3 day visit and come with reasonable pricing, adding to the hotel’s strong price-quality ratio. Though it offers no-frills, the peaceful and business-friendly environment meets the expectations of a standard Ibis hotel, ensuring a consistent experience that regular patrons can rely on.
Guests commend the friendly staff who bring a touch of humor to their service, making check-ins quick and the overall service pleasant. A good breakfast experience is an added advantage for visitors kickstarting their day.
While some travelers felt that more luxurious ceramic cups could replace the paper ones, the overall consensus is that the hotel's quality aligns well with its three-star rating. For those familiar with Ibis standards, this hotel delivers just what is expected: a decent, budget-friendly stay without any surprises.
In summary, ibis Leiden Centre manages to balance value for money with a central location and efficient service. For a three-star hotel, it ticks all the essential boxes, providing a straightforward, clean and reliable choice for visitors to Leiden.
Business
Ibis Leiden Centre emerges as a highly recommended choice for business travelers. Guests repeatedly highlight its convenient location, especially for those with meetings on campus, business events or short business stays. The hotel is praised for offering good value for money and simply delivering everything one would expect from a reliable business hotel.
The practicality of this hotel is another recurring positive aspect. It is noted for being functional with ample power outlets and large desks, providing an efficient workspace for business tasks. The overall atmosphere is business casual, making it a comfortable yet professional environment for work.
Ibis Leiden Centre is also hailed for its business amenities and the efficiency they bring to business meetings. The positive comments regarding its location further solidify its appeal, making it an ideal spot for business travelers to stay overnight in Leiden.
While it may not be a highlight of a business trip, the hotel is consistently described as nice, decent and perfectly suitable for business purposes. Those staying on business trips can rely on the hotel to meet their needs, proving it to be a business traveler-friendly option in Leiden.
Accessible
Ibis Leiden Centre is a commendable choice for travelers seeking an accessible and conveniently located hotel in the charming city of Leiden. Its prime position across from the train station ensures that historic downtown Leiden and other town attractions are easily reachable. The hotel's accessibility is a notable highlight, making it a good option for guests with disabilities, including wheelchair users who will find the accessible rooms spacious and functional.
The hotel is also well-suited for those wanting to explore the city with ease, given its proximity to public transportation and its central location. This makes Ibis Leiden Centre perfect for sightseeing, whether visiting cozy cafes, family and child-friendly spots or enjoying the picturesque views of the city center. Guests can effortlessly travel by car, train or bicycle, benefiting from the convenient access that the hotel provides.
However, it is noted that while the majority of the hotel is accessible, there are a few areas with potential improvement needs such as the quality of ramps and the availability of elevators to all floors. Despite these minor drawbacks, the overall experience is positive with the hotel's location, functional accommodations and accessibility contributing to a pleasant stay for travelers of all needs.
Dog Friendly
The 'ibis Leiden Centre' embraces a welcoming atmosphere for canine companions. Dogs are allowed and guests have noted the hotel as dog friendly. The hotel stands out for its pet friendly environment with dogs being warmly received. Remarkably, there is a mention of even the dog receiving a welcome gift, illustrating the hotel's thoughtful consideration for pets. Overall, dogs are explicitly welcomed and taken into account, ensuring a pleasant stay for both guests and their furry friends.
No, ibis Leiden Centre doesn't have any pool.
No, a spa isn't available at ibis Leiden Centre.
Yes, ibis Leiden Centre welcomes dogs.
Yes, parking facilities are available at ibis Leiden Centre.