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AC Hotel León San Antonio by Marriott

Leon , Velázquez, 10 (Show on Map)

8.5

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsAC Hotel León San Antonio by Marriott offers a generally positive experience for its guests, thanks to its excellent location, comfortable accommodations and attentive staff. The hotel is situated close to the heart of León, providing easy access to shopping areas, historical sites and dining options, while maintaining a tranquil atmosphere that allows for restful nights.

Guests frequently praise the hotel's breakfast, describing it as generous and diverse. The buffet is well-stocked with a variety of options, including natural juices and good coffee, complemented by attentive staff. Though some guests suggest adding more plant-based drinks and lowering the price, the breakfast remains a highlight for many.

The rooms are another strong point, appreciated for their spaciousness, modern decor and cleanliness. Comfortable beds and well-equipped bathrooms contribute to a pleasant stay, although some guests find certain rooms to be smaller than expected for a four-star hotel. The hotel's housekeeping is noted for its thoroughness, ensuring a spotless and fresh environment.

Guests consistently commend the staff for their friendliness, professionalism and attentiveness. Whether at reception or during breakfast, the staff's dedication to excellent service significantly enhances the overall experience.

The hotel's gym receives mixed feedback but is generally seen as adequate for a basic workout, while the parking facilities are well-regarded for their convenience and security.

While there are minor critiques regarding aspects such as breakfast variety, room layout and occasional parking issues, the overall consensus is overwhelmingly positive. The hotel's combination of a prime location, excellent cleanliness, comfortable rooms and helpful staff makes AC Hotel León San Antonio by Marriott a commendable choice for travelers visiting León.
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Hotel near Ski Resorts

AC Hotel León San Antonio by Marriott offers modern accommodations and essential amenities. Located in León, it serves as a convenient base for exploring the ski resorts in the region.

Hotel Taking Steps Towards Sustainability

This hotel implements environmental practices including guest room recycling and publicly reports on its carbon and water footprints per room night.

Hotel with Parking

This hotel offers convenient on-site parking facilities for guests. A daily fee applies for the use of the parking. It provides a straightforward parking solution at the hotel's premises.

4-Star Hotel

This modern hotel is located in the center of León, near the Cathedral and Casa de Botines. It offers free WiFi, a fitness center, and comfortable rooms with mini-bars. Guests also appreciate the friendly staff and the breakfast.

Hotel with Gym

Room Types

Standard Room, Guest room, 1 Queen This bright, elegant room offers a plasma TV, a minibar and a private bathroom with a hairdryer and toiletries. Each one comes with a queen-size bed or 2 single beds.

Triple Room, Guest room, 2 Twin/Single Bed(s) The triple room offers air conditioning, a minibar, as well as a private bathroom featuring a shower and a hairdryer. The triple room features a flat-screen TV, a wardrobe, parquet floors and heating. The unit offers 2 beds.

Deluxe Double Room This air-conditioned double room includes a free minibar, a Nespresso coffee maker.

Twin Room The twin room features air conditioning, a minibar, as well as a private bathroom boasting a shower and a hairdryer. The twin room features a flat-screen TV, a wardrobe, parquet floors, as well as heating. The unit has 2 beds.

About AC Hotel León San Antonio by Marriott

License: H-LE-375

Guest Reviews

8.5

Very Good

Location

AC Hotel León San Antonio by Marriott boasts an excellent location that is consistently praised by its guests. Situated close to the heart of León, it offers the convenience of being near popular shopping areas like El Corte Inglés and key city attractions. Visitors find it ideally positioned just a 10-minute walk from the historic center, making it easy to explore the old town, tapas areas and the cathedral.

The hotel is in a tranquil area that allows for restful nights while still being just a short distance from the vibrant city center, providing a perfect balance between accessibility and serenity. The proximity to Cerraton park, ample parking facilities and numerous nearby cafés, restaurants and shops further add to its appeal.

Guests appreciate the cleanliness and functionality of the hotel with many noting the comfort of the rooms and the friendliness of the staff. This combination of a central yet peaceful location makes AC Hotel León San Antonio a great choice for travelers looking to explore León with ease and comfort.

Breakfast

The breakfast at AC Hotel León San Antonio by Marriott has generally received positive feedback from guests. Many reviews highlight the breakfast as being very good with adjectives such as generous, fantastic and superb frequently used. Guests appreciate the wide variety and quality of the offerings, noting that it is very complete and well stocked. The buffet breakfast impresses with its diverse options, including natural juice and very good coffee and the attentive and kind staff enhance the overall experience. While most guests found the breakfast to be ample and delicious, some suggested that there could be more variety, especially in plant-based drinks and other options. A few reviews mentioned the high price of the buffet, which deterred some guests from opting for it. Despite minor critiques about the variety and organization, the breakfast remains a standout feature at the hotel, contributing positively to guests' stays.

Rooms

Guests of the AC Hotel León San Antonio by Marriott generally praised the spaciousness, modernity and cleanliness of the rooms. Many found the rooms to be very comfortable, highlighting aspects such as large, comfortable beds and well-decorated interiors. The modern amenities, including large TV sets and ample closet space, also received favorable mentions.

The bathrooms were often described as spacious and clean with some rooms featuring walk-in showers and a range of bathroom items provided. Visitors appreciated the quietness of the rooms, which contributed significantly to their comfort.

While most reviews were positive, a few guests noted that some rooms were small for a 4-star hotel with specific critiques about room layout, like columns obstructing space or inconvenient shower placements. Despite these minor issues, the overall consensus is that the rooms provide a peaceful and comfortable stay.

Housekeeping was noted as excellent by many, ensuring that rooms were spotless and fresh with no unpleasant odors. Guests also mentioned the helpfulness and friendliness of the staff, enhancing the overall experience at the hotel. The hotel's central location and ample facilities rounded out a generally pleasant stay for most visitors.

Beds

At the AC Hotel León San Antonio by Marriott, guests frequently highlight the comfort of the beds. Many reviews praise the beds as very comfortable with several mentioning the excellent quality of both the mattresses and pillows. The rooms are described as spacious, clean and well soundproofed, contributing to a restful night’s sleep.

However, experiences with the pillows vary with some guests finding them quite uncomfortable, even causing back discomfort. While the vast majority of comments point to soft, comfortable beds, a few guests note issues with bed noise and discomfort, mentioning that certain mattresses were either hard or overly bouncy.

Overall, the comfort of the beds at AC Hotel León San Antonio by Marriott receives significantly positive feedback with only occasional concerns about the noise and firmness of specific mattresses and pillows.

Cleanliness

The 'AC Hotel León San Antonio by Marriott' has garnered high praise for its exceptional cleanliness. Guests repeatedly noted the spotless condition of their rooms and bathrooms, often mentioning the impeccable and thorough cleaning standards. Many found the hotel to be very clean and well-maintained with a special nod to the modern and spacious rooms that add to a comfortable stay. The cleaning was described as detailed and precise with some reviewers emphasizing the cleanliness of sheets, towels and parquet flooring. Despite a few isolated complaints about room dust and occasional spider webs, the overall sentiment towards cleanliness was overwhelmingly positive. Guests appreciated the well-kept facilities and attentive service, making the hotel's pristine condition a standout feature.

Staff

Visitors to AC Hotel León San Antonio by Marriott frequently commend the staff for their exceptional kindness, attentiveness and professionalism. Guests highlight the friendly and efficient nature of the staff, particularly noting the excellent treatment received at both the reception and the breakfast buffet. The reception staff are repeatedly described as polite, attentive and exceptionally friendly, ensuring that check-ins and overall guest interactions are smooth and welcoming.

The hotel’s staff, from receptionists to cleaning personnel, display maximum attentiveness and are praised for being really attentive and helpful, making the guests' comfort a priority. Operating with both correctness and professionalism, the team exudes a welcoming presence that significantly enhances the overall guest experience. The willingness of the staff to assist and their pleasant demeanor are recurrent themes in the positive reviews, which also underscore the outstanding and consistent quality of service.

Moreover, the staff’s competence is met with frequent references to their exceptional treatment of guests, indicating a well-trained and efficient team. The professionalism and the friendly attitude of the employees, combined with their readiness to go the extra mile, often leave a lasting impression on the visitors. The combination of good treatment, kindness and professionalism across all staff ensures a pleasant stay for guests at this Marriott property.

Gym

The gym at AC Hotel León San Antonio by Marriott receives mixed feedback from guests but leans towards a positive experience overall. Some reviews highlight that the fitness center is well-designed, maintained and fully equipped for training. Guests appreciate the comfortable and well-located gym and some also mention the use of gym showers as an added convenience. However, there are some concerns regarding limited options and missing dumbbells with a few guests describing the gym as basic or unprofitable. Despite these drawbacks, the availability of a mini gym and sauna adds value to the fitness amenities offered by the hotel.

Parking

AC Hotel León San Antonio by Marriott provides a variety of parking options that guests find largely positive. The hotel has its own private underground garage with ample and easily accessible parking spaces, making it convenient for both cars and motorcycles. Access to the parking garage is straightforward with direct connections to the hotel elevators and stairs.

Many guests appreciate the secure and functional design of the basement parking, which offers reasonably priced daily rates. Additionally, parking in the hotel's garage is generally considered spacious and easy to maneuver. Some reviews note the convenience of having parking directly under the hotel, as well as the option for free street parking with email registration.

Despite the generally positive feedback, a few reviewers mentioned that the garage can be very dark and suggested better signage to reception. Others pointed out that the parking fees can be somewhat high and that parking cannot be reserved in advance. Overall, AC Hotel León San Antonio offers a well-regarded parking experience that enhances the convenience of staying at the hotel.

4 Star

AC Hotel León San Antonio by Marriott has received mixed reviews regarding its four-star rating and facilities. Many guests appreciate the establishment, describing it as a very worthy and excellent hotel that lives up to its four-star standard. They mention it as a good quality/deal for a four-star hotel and affirm that the hotel deserves its rating. However, there are several critiques highlighting perceived shortcomings.

The breakfast provided has received criticism for lacking the variety expected of a four-star hotel, although some guests find the limited options understandable given the current COVID-19 circumstances. The bathrooms are noted for being smaller than anticipated and missing amenities like a magnifying mirror for makeup. Additionally, comments point out that double beds could be bigger and the overall room cleanliness did not meet the expectations of some visitors.

Guests express dissatisfaction with certain facilities, citing deficient lighting in the garage and the lack of adapted rooms. In summary, while many find the hotel commendable and deserving of its rating, there are areas where it does not fully meet the expected four-star standards.

No, AC Hotel León San Antonio by Marriott doesn't have any pool.

No, a spa isn't available at AC Hotel León San Antonio by Marriott.

No, AC Hotel León San Antonio by Marriott doesn't allow dogs.

Yes, parking facilities are available at AC Hotel León San Antonio by Marriott.

Yes, AC Hotel León San Antonio by Marriott has a gym.

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