Hotel MyPalace León
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Summary of reviewsHotel MyPalace León excels in providing a top-tier experience for travelers, combining a prime location, excellent facilities and attentive service. Situated conveniently on the outskirts of León's historic center, guests benefit from easy access to local landmarks like the cathedral, while enjoying a quieter, more relaxed atmosphere. The hotel's strategic location makes it ideal for both leisure and business visitors looking to explore the city on foot with numerous dining options and the famed El Húmedo neighborhood nearby.
The rooms at Hotel MyPalace León receive high praise for their modern amenities, cleanliness and spaciousness. They feature contemporary decor with advanced home automation systems, making for a stylish and comfortable stay. Guests frequently applaud the luxurious beds, well-maintained bathrooms and impeccable cleanliness, although a few noted minor issues with room size or home automation complexity.
Breakfast is another highlight, often mentioned for its extensive and well-presented buffet variety, high-quality ingredients and exceptional coffee. Despite some criticism about pricing and occasional organizational hiccups, the overall breakfast experience remains positive, supported by friendly staff.
Cleanliness stands out as a strong attribute across the hotel with both rooms and public areas maintained to a high standard. The staff’s dedication to cleanliness and guest comfort contributes significantly to the positive feedback.
The hotel's staff are frequently commended for their friendliness, professionalism and efficiency. Whether it's the reception, housekeeping or dining team, the personnel at Hotel MyPalace León ensure that guests feel welcomed and well-cared for.
The hotel's integration of modern technology, including well-functioning Wi-Fi and advanced home automation, adds to the convenience and appeal, although some guests faced challenges navigating these features.
Additional amenities such as the gym, spa and secure underground parking further enhance the guest experience. The gym, though compact, is well-equipped and maintained. The spa, despite its small size and some concerns over cost, offers a relaxing environment praised for its cleanliness and tranquility. The underground parking is particularly appreciated for its convenience, cleanliness and security, though some guests find the parking fee high.
Overall, Hotel MyPalace León stands out for its exceptional comfort, modern amenities and prime location, making it a standout four-star choice for travelers eager to experience the best of León.
Categories
The rooms at Hotel MyPalace León receive high praise for their modern amenities, cleanliness and spaciousness. They feature contemporary decor with advanced home automation systems, making for a stylish and comfortable stay. Guests frequently applaud the luxurious beds, well-maintained bathrooms and impeccable cleanliness, although a few noted minor issues with room size or home automation complexity.
Breakfast is another highlight, often mentioned for its extensive and well-presented buffet variety, high-quality ingredients and exceptional coffee. Despite some criticism about pricing and occasional organizational hiccups, the overall breakfast experience remains positive, supported by friendly staff.
Cleanliness stands out as a strong attribute across the hotel with both rooms and public areas maintained to a high standard. The staff’s dedication to cleanliness and guest comfort contributes significantly to the positive feedback.
The hotel's staff are frequently commended for their friendliness, professionalism and efficiency. Whether it's the reception, housekeeping or dining team, the personnel at Hotel MyPalace León ensure that guests feel welcomed and well-cared for.
The hotel's integration of modern technology, including well-functioning Wi-Fi and advanced home automation, adds to the convenience and appeal, although some guests faced challenges navigating these features.
Additional amenities such as the gym, spa and secure underground parking further enhance the guest experience. The gym, though compact, is well-equipped and maintained. The spa, despite its small size and some concerns over cost, offers a relaxing environment praised for its cleanliness and tranquility. The underground parking is particularly appreciated for its convenience, cleanliness and security, though some guests find the parking fee high.
Overall, Hotel MyPalace León stands out for its exceptional comfort, modern amenities and prime location, making it a standout four-star choice for travelers eager to experience the best of León.
Luxury Hotel
This elegant 4-star hotel is located in the heart of León and features a full-service spa with a pool, a fitness center, and rooms with modern amenities including home automation systems.
Accessible Hotel
Featured in a list of the best accessible hotels in León, indicating it offers facilities and services to accommodate guests with disabilities.
Hotel with Gym
Features a fitness center. It is a modern hotel with fitness facilities in León.
Small Hotel
Situated on Calle San Francisco, this hotel offers a charming and intimate experience. The location provides easy access to the city's attractions, making it a great choice for those looking for a delightful stay.
Hotel with EV Charging Stations
This hotel is noted for its convenient and accessible EV charging facilities, catering to eco-conscious travelers. It offers highly efficient and ultra-fast EV charging points, ensuring that long-distance travelers can recharge without hassle.
4-Star Hotel
This 4-star hotel provides concierge services, non-smoking rooms, a fitness center, and free WiFi. It is situated within walking distance of Barrio Húmedo and the historic Iglesia del Mercado. Guests highlight the excellent value for money and great location.
Hotel near Ski Resorts
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Spa
Romantic Hotel
Business Hotel
Hotel with Parking
EV charging stations
About Hotel MyPalace León
License: HLE630
Guest Reviews
Location
The convenience of being close to both the old city and the commercial center means that everything guests might need is within easy walking distance, including many tapas bars and restaurants in the famed El Húmedo neighborhood. This makes the hotel a great starting point for walking tours and sightseeing.
Reviewers frequently highlight the hotel's modern amenities, cleanliness and spacious, comfortable rooms, all of which contribute to a high level of satisfaction. Additional touches like home automation and soundproofing provide an added layer of comfort. Moreover, the underground parking with direct elevator access is a notable convenience for those traveling by car.
Overall, Hotel MyPalace León clearly benefits from its prime location, excellent facilities and thoughtful design, making it an ideal choice for visitors eager to experience all that León has to offer.
Breakfast
However, opinions on the cost and value of the breakfast diverge. Some guests feel that the breakfast is a bit expensive for what it offers, particularly in terms of the scarcity and quality of hot items. Additionally, logistical issues such as insufficient staff, disorganization and the ambiance of the breakfast room have been noted as areas needing improvement.
Overall, while there are critiques regarding pricing and certain operational aspects, most guests leave satisfied with the diverse and tasty breakfast experience provided at Hotel MyPalace León.
Rooms
The design thoughtfully blends contemporary architecture with cozy wooden elements, creating a welcoming and tranquil atmosphere. Common praises include the superb comfort of the beds and pillows, the quietness of the rooms despite being centrally located and the overall cleanliness. Rooms are well-insulated, ensuring a peaceful stay free from exterior noise.
Guests also appreciate the well-thought-out facilities, such as the convenient underground parking that connects directly to the hotel rooms, as well as the fresh and vibrant decor in both rooms and common areas. Reviews commend the beautiful and spacious bathrooms, equipped with simple-to-use shower buttons, although a few guests noted the absence of some practical features like towel racks.
On the downside, some guests experienced issues with room availability upon arrival and occasional challenges with the fully automated systems, which might require a bit of a learning curve. Rooms on the smaller side and those with limited natural light or facing inner courtyards received mixed reviews. Despite these minor drawbacks, the modern comforts, attentive staff and excellent location make Hotel MyPalace León a notable recommendation for visitors seeking a blend of luxury and convenience.
Beds
The rooms themselves are spacious, cozy and stylishly furnished, further enhancing the overall comfort. Guests appreciate the added touches of luxury, such as the availability of a pillow menu and high-quality bedding. Several reviews mention that the bedding made them feel right at home.
While most feedback is overwhelmingly positive regarding the bed comfort, a few reviews did mention the firmness of the mattresses with some finding them to be harder than preferred. However, the majority consensus confirms that the beds in Hotel MyPalace León provide a superb and restful experience, making it a highly recommended choice for travelers seeking comfort and relaxation.
Cleanliness
The cleanliness extends beyond the rooms with public spaces and facilities also receiving high marks for their hygiene. The new and sleek design of the hotel contributes to a fresh, appealing atmosphere. The hotel staff, described as friendly and helpful, are commended for their efficient cleaning service and attentive maintenance, quickly addressing any issues that arise.
Despite some minor complaints about occasional lapses in room cleaning and isolated incidents of overlooked items like dust or dirty towels, the majority of feedback celebrates the high standards of cleanliness upheld at the hotel. Overall, Hotel MyPalace León stands out as a clean, modern and comfortable choice with excellent service enhancing the guest experience.
Staff
The housekeeping team also receives commendations for their friendly nature and diligent work. The receptionists are noted for their courteous and welcoming behavior, contributing to a pleasant check-in experience. The staff's attentive and pleasant service extends to the dining room, where guests are met with prompt and polite attention.
While a few remarks point out that not all interactions were uniformly positive, the overwhelming majority of reviews reflect a high standard of service and attentiveness, contributing significantly to a memorable stay. Whether it's the initial reception or ongoing assistance throughout the stay, the hotel's staff plays a pivotal role in delivering an overall excellent guest experience.
Wi-Fi
However, not all experiences are flawless. Some guests reported issues with Wi-Fi performance, mentioning weak and unstable connections or slow speeds in certain areas. Additionally, the extensive home automation systems, while innovative, proved challenging for some visitors to navigate, requiring practice and occasionally being perceived as impractical.
Overall, 'Hotel MyPalace León' stands out for its modern amenities and technological features, although a learning curve with the home automation and occasional Wi-Fi issues may be expected.
Spa
However, the cost to access the spa appears to be a point of contention with several guests mentioning the need for better pricing and clearer communication regarding charges. Some found the extra fee to be worthwhile, while others felt it was overpriced, especially when considering the size of the facility.
The professional and helpful staff, along with the tranquil environment, contribute to making the spa a highlight of the stay. Guests emphasize the importance of booking in advance due to the spa's limited capacity. Although small, the spa at Hotel MyPalace León leaves a lasting impression with its excellent facilities and serene atmosphere, notwithstanding the need for some improvements in pricing transparency and water temperature.
Gym
Several reviews highlight that while the gym is free to use and in good condition, it could benefit from a few additional amenities such as disposable or regular towels, water for clients and a phone or intercom for emergencies. Despite these minor suggestions for improvement, guests generally find the gym serviceable and a positive addition to the hotel's offerings.
Parking
The garage also accommodates electric vehicles with charging stations, making it a suitable option for eco-conscious travelers. Despite the convenience and security, many guests note the parking fee of €20 per day, which some find to be quite high. Larger vehicles may face some maneuvering difficulties and the access can be challenging for longer vehicles, but careful driving can mitigate these issues.
While the on-site parking is deemed very practical and almost a necessity to avoid long walks, some guests found it expensive and narrow, highlighting that public parking options nearby are available at lower costs. Overall, the hotel's secure underground parking is considered a valuable, albeit pricey, amenity for guests.
EV charging stations
4 Star
Rooms are described as very clean and comfortable, equipped with great showers and cozy beds. The staff receives high praise for their friendliness and hospitality, contributing to the hotel's welcoming atmosphere. Guests also appreciate the wellness area and the overall modern and new feel of the property.
However, some reviews indicate areas for improvement. Certain amenities such as body lotion and toothbrushes must be requested rather than being readily available and there's no pillow menu, which some expect from a four-star establishment. Additionally, issues like expensive breakfast, the need for dinner room service, difficult parking and inconsistencies in bathroom cleanliness were noted.
Despite these minor drawbacks, Hotel MyPalace León generally meets expectations for a four-star hotel, offering good value for money and a comfortable, stylish stay. It's a hotel worth considering for modern conveniences and a friendly environment.
Accessible
The accessibility extends to the dining areas, fitness center and room service with the hotel ensuring that all amenities are within reach for everyone. The staff is known for their accommodating nature towards people with disabilities, further enhancing the overall experience.
Guests appreciate the availability of accessible parking, including valet services, which simplifies travel logistics. The hotel is also conveniently located, being easy to reach from the main road and it features accessible transportation options.
While the overall design is praised, there are some minor challenges noted. The hallways can be narrow and the car elevator is considered inconvenient by some, although it is deemed manageable. A few guests have pointed out that the loading and unloading spaces could be better designed.
Overall, Hotel MyPalace León successfully combines accessibility with comfort, making it a favorable option for travelers with disabilities.
No, Hotel MyPalace León doesn't have any pool.
Yes, a spa is available at Hotel MyPalace León.
No, Hotel MyPalace León doesn't allow dogs.
Yes, parking facilities are available at Hotel MyPalace León.
Yes, Hotel MyPalace León has a gym.
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