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Summary of reviewsVacancéole - Résidence Le Clos du Rocher, located in the picturesque village of Les Eyzies-de-Tayac, serves as a charming retreat perfectly situated for exploring the Périgord region of France. The residence is strategically located near a variety of tourist sites, including prehistoric caves and the beautiful Dordogne and Vézère valleys, which allows guests to easily access local attractions on foot. The tranquil setting offers a peaceful escape while remaining conveniently close to the village center, providing access to restaurants, shops, and amenities.
Guests appreciate the spacious and well-furnished accommodations, especially suited for families and groups, with excellent soundproofing ensuring a quiet stay despite the property's proximity to the road. The apartments, ranging from studios to larger units, are practical and comfortable, complemented by attentive and friendly staff who enhance the overall experience. The clean and pleasant environment aligns well with the praised warm and caring welcome extended by the staff, whose professionalism and responsiveness help create a positive atmosphere.
The pool is a popular amenity, appreciated for its cleanliness and heated feature, which makes it enjoyable across seasons. This facility, along with other amenities like a small gym and the pleasant common areas, contributes positively to the residence's appeal, even if it occasionally becomes crowded during peak times. Breakfast, while simple and sometimes lacking variety, generally pleases guests with its quality offerings like coffee and pastries, although improvements in hygiene practices could enhance the experience.
Despite the positive aspects, some areas could benefit from enhancement. WiFi experiences vary, with some guests facing instability at times, and the cleanliness of some facilities and accommodations requires more consistent attention, with specific mentions of linens and common areas needing better upkeep. Parking capacity is another area of concern, as insufficient spaces can lead to frustration during busy times. Lastly, while the bed quality varies, improvements in mattress comfort and cleanliness would be beneficial to ensure a more consistent and agreeable experience.
Overall, Vacancéole - Résidence Le Clos du Rocher offers good value for money, particularly for extended stays, with its ideal location and friendly atmosphere contributing to a largely favorable experience despite some areas where refinement is needed. Show more
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Aparthotel Taking Steps Towards Sustainability
This residence holds the 'Green Key' label, signifying its dedication to sustainable tourism. It features flow regulators on showers and taps to conserve water, and all lights are fitted with low-energy bulbs to reduce electricity consumption. The property also provides suitable containers for waste sorting, encouraging guests to participate in recycling.
Aparthotel with Swimming Pool
This aparthotel in Les Eyzies-de-Tayac features a swimming pool. Guests have the convenience of apartment-style living with access to recreational facilities.
Outdoor Pool
Aparthotel with Outdoor Pool
This aparthotel features a heated outdoor swimming pool, which is open seasonally from May to September, depending on weather conditions. It provides a comfortable and reliable swimming facility.
Dog Friendly Aparthotel
Aparthotel with Parking
Accessible Aparthotel
3-Star Aparthotel
Room Types
One-Bedroom Apartment (4 Adults)This apartment has a seating area with a TV and WiFi access and a dining area.
Two-Bedroom Apartment (6 Adults)This apartment has a seating area with a TV and WiFi access and a dining area.
Studio (4 Adults) - wheelchair accessibleThis studio apartment has a private bathroom and a flat-screen TV.
Studio (2 Adults) - wheelchair accessibleThis studio apartment has a private bathroom and a flat-screen TV.
One-Bedroom ApartmentThis apartment is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. Guests can make meals in the kitchen that is fitted with a stovetop, a refrigerator, kitchenware and a microwave. This apartment features soundproof walls, a coffee machine, a flat-screen TV and a terrace. The unit offers 2 beds.
Two-Bedroom ApartmentThis apartment comprises 1 living room, 2 separate bedrooms and 1 bathroom with a bath and free toiletries. The well-equipped kitchen features a stovetop, a refrigerator, kitchenware and a microwave. This apartment has soundproof walls, a coffee machine, a flat-screen TV and a terrace. The unit offers 3 beds.
Guest Reviews
7.0
Good
Location
Nestled in the charming village of Les Eyzies-de-Tayac, Vacancéole - Résidence Le Clos du Rocher offers a highly praised location that's perfect for exploring the wonders of the Périgord region. Guests frequently highlight the residence's proximity to numerous tourist sites, including prehistoric caves and the enchanting Dordogne and Vézère valleys, making it a strategic base for sightseeing. The tranquil setting provides a peaceful retreat, while being conveniently close to the village center means restaurants, shops, and other amenities are just a short walk away. Many appreciate the ease of accessing sites on foot, further emphasizing the excellent geographical position of this establishment. The well-maintained facilities, including a pool, and the friendly, welcoming staff, contribute to a pleasant stay, while also offering good value for money. Whether for a family holiday or a brief getaway, this locale charms with its ideal balance of calm and access to local attractions.
Breakfast
Breakfast at Vacancéole - Résidence Le Clos du Rocher offers a mixed experience according to guest reviews. Generally, the breakfast is simple but of good quality, often described as good or quite good. Guests appreciated the hearty nature of the morning meal, featuring options like coffee, fruit juice, bread, and pastries, with the possibility of enjoying breakfast in the sun. However, the breakfast lacks variety, with occasional issues such as the absence of orange juice and the necessity to reserve breakfast in advance. Hygiene practices, particularly concerning shared bread, have also been noted as needing improvement. Breakfast is served in a simple manner, often to-go, presented in a cardboard bag, rather than a buffet setup. Despite these points, the overall stay remains positive for many visitors, marking the residence as a memorable destination.
Rooms
Nestled in a serene location, Vacancéole - Résidence Le Clos du Rocher offers spacious and well-furnished accommodations perfect for families and groups. The apartments stand out for their excellent soundproofing, ensuring peace and quiet despite the proximity to the road. With options ranging from studios to one or two-bedroom apartments, guests find them comfortably laid out and equipped to meet most needs. The décor might be slightly dated, but it does not overshadow the comfort and practicality of the space. Guests appreciate the friendly and helpful staff that complements the high-quality service provided. The overall experience is enhanced by the clean and insulated rooms that maintain a pleasant environment, making for enjoyable holiday stays.
Beds
The bed situation at Vacancéole - Résidence Le Clos du Rocher appears to be a mixed experience. While some guests found the beds to be comfortable enough, including the sofa beds, others noted that the mattresses tend to be quite firm, which may not suit everyone's preference. Cleanliness is also a concern, with reports of bed bugs, unclean mattress covers, and duvets needing more attention. Missing items like duvet covers for short stays and the inconvenience of having to make beds due to the paid service have been pointed out as areas for improvement. Although some guests appreciated the comfort provided, the overall quality of the bedding and its maintenance could benefit from an upgrade to ensure a more consistent and pleasant stay for all guests.
Cleanliness
The cleanliness of Vacancéole - Résidence Le Clos du Rocher garners mixed reviews from its guests, reflecting a varied experience in terms of hygiene and upkeep. Many visitors commend the rooms for being clean and comfortable, with some noting specific areas such as the bathrooms and overall premises as tidy and pleasant. The establishment is often described as well-equipped, with a clean environment enhancing its appeal. Unfortunately, several reviews highlight significant shortcomings, citing unclean linens, dusty surfaces, and persistent cobwebs. Common areas and specific apartment features, like kitchens, have been marked as in need of better cleaning practices. Additionally, some guests mention issues such as mold, musty odors, and accumulated garbage, which detract from the overall impression of cleanliness. The outdoor area and common facilities, including the pool, are noted to require more thorough maintenance. While the property has potential with its layout and pleasant staff, there is a clear indication that more consistent and effective cleaning practices could improve the guest experience.
Staff
The staff at Vacancéole - Résidence Le Clos du Rocher consistently receive high praise from guests for their friendliness and attentiveness. Many reviews highlight the warm and caring welcome provided by the staff, whose kindness and availability are often noted. Guests appreciate the cheerful and pleasant demeanor of the team, who are always responsive to requests and who ensure an efficient check-in process. Even when the residence is busy, the staff maintain their professionalism and provide quick service to new arrivals. Although some guests mention a lack of staff at certain times, the overall experience remains positive due to the staff's commitment to meeting guests' needs. Additionally, the reception staff are commended for being attentive, helpful, and accommodating in providing larger accommodations when possible. Despite occasional logistical challenges, the genuine warmth and helpfulness of the staff leave a lasting impression on visitors, contributing significantly to the friendly atmosphere of the residence.
Wi-Fi
The WiFi experience at Vacancéole - Résidence Le Clos du Rocher has received mixed feedback from guests. Many reviews highlight the WiFi as good and working well, with commendations for its accessibility within the accommodations. However, some guests noted occasional issues, describing the WiFi as weak or unstable, which could lead to intermittent connection problems. Despite these challenges, the overall sentiment leans towards a satisfactory WiFi experience for most visitors.
Pool
Vacancéole - Résidence Le Clos du Rocher features a pool that's evidently a popular attraction among guests, frequently praised for its cleanliness and maintenance. Often seen as a welcome amenity after a long day of exploration, the heated aspect of the pool is highlighted as a significant advantage, making it pleasant across different seasons. Families, particularly those with children, appreciate the pool for its accessibility and suitability for young ones, emphasizing a peaceful and convenient setting near other facilities such as a small gym and breakfast room.
The pool's location and the overall tranquility of the residence enhance its appeal. However, feedback suggests that the pool might feel undersized relative to the number of accommodations, causing it to get crowded during peak times. While generally well-kept, occasional concerns about the cleanliness of the surroundings and the perceived need for more loungers have been noted. Despite facing operational closures at times, such as off-season or due to technical issues, the pool remains a charming feature of the resort, promising to be particularly enjoyable during warmer weather.
Parking
Parking at Vacancéole - Résidence Le Clos du Rocher presents a mixed experience for guests. On the positive side, there is a secure car parking option, and some guests found parking to be easy and appreciated the availability of parking spaces. Bicycle parking conveniently located right in front of rooms adds to the practical amenities for cyclists. However, several reviews highlight challenges due to insufficient parking spaces compared to the number of apartments, particularly noticeable during full occupancy or when returning late in the evening. The parking lot is described as small, and spaces are often narrow and limited, leading to difficulties in finding a spot, especially during weekends or busy times. While guests can park in the village for free or find spaces during weekdays, the need for early arrival is emphasized to secure parking on-site. This underscores a recurrent issue of inadequate capacity relative to demand, making the parking situation a potentially frustrating aspect of an otherwise pleasant stay.
3 Star
Located in a pleasant setting, Vacancéole - Résidence Le Clos du Rocher offers good value for money, with many guests highlighting unbeatable prices, especially for longer stays. The accommodation, while spacious and suitable for small groups, is perceived by some visitors as needing renovations, with concerns regarding cleanliness and maintenance suggesting that it might not fulfill typical three-star expectations for everyone. The facilities provided are well-regarded, making it a suitable choice for extended visits. However, potential guests should be aware of limited parking availability and consider the property’s suitability for shorter stays, which has been noted as less favorable. Despite these points, the location is appreciated, contributing positively to the overall experience offered at this residence.
Yes, Vacancéole - Résidence Le Clos du Rocher has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Vacancéole - Résidence Le Clos du Rocher.
Yes, Vacancéole - Résidence Le Clos du Rocher welcomes dogs.
Yes, parking facilities are available at Vacancéole - Résidence Le Clos du Rocher.
No, Vacancéole - Résidence Le Clos du Rocher doesn't have a gym.