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Four Points by Sheraton Lévis Convention Centre

Levis , 5800 Rue J.b. Michaud (Show on Map)

8.1

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe Four Points by Sheraton Lévis Convention Centre receives high praise from guests, primarily for its prime location just off the Trans Canada Highway. This strategic positioning offers seamless access to Old Quebec City via a nearby ferry, making it convenient for travelers interested in exploring the historic sites without the hassle of city traffic and parking. The free parking provided by the hotel is an added bonus that enhances the travel experience. Additionally, its location caters well to those journeying along the East Coast.

Guests consistently commend the hotel's modern and meticulously clean environment. The spacious and comfortable rooms, equipped with high-quality amenities and soundproofing, facilitate a restful stay. The professionalism and friendliness of the staff further enrich the guest experience, with many visitors noting the staff's attentiveness and helpfulness. The hotel’s staff receive special recognition for their ability to provide personalized service and advice on local attractions.

While the breakfast offerings receive mixed feedback, with some guests desiring greater variety, the nearby restaurants and cafés help offset this by providing diverse dining options. The establishment's heated outdoor pool, although noted to be small, is a popular feature, especially for families. It serves as a relaxing space with pleasant surroundings, complemented by the hotel staff's courteous interactions.

The comfort of the beds is a standout aspect, with many guests highlighting their softness and quality, contributing to a gratifying sleep experience. However, minor mentions of firmer mattresses and thin bed covers suggest some room for improvement.

Overall, the Four Points by Sheraton Lévis delivers a strong experience characterized by its advantageous location, exceptional cleanliness, and consistent service quality, making it a preferred choice for travelers visiting the Lévis area. Despite minor areas for enhancement, such as breakfast variety and pool size, the hotel remains highly recommended for its convenience and comfort.
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Hotel with Free Wi-Fi

Located at a convention center, this Four Points by Sheraton offers free Wi-Fi. This allows attendees to stay connected and productive during events, ensuring that they can easily access important information.

Hotel with Parking

The hotel provides complimentary outdoor parking and offers paid indoor parking for guests. Electric vehicle charging stations are also available on-site, adding convenience for EV owners.

EV charging stations

Hotel with EV Charging Stations

Hotel near Golf Courses

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Romantic Hotel

Hotel with Swimming Pool

Heated Pool Outdoor Pool

Accessible Hotel

4-Star Hotel

Hotel with Outdoor Pool

Hotel with Heated Pool

Room Types

Deluxe, Guest room, 1 King, Sofa bed This double room has air conditioning, microwave and 49-inch flat-screen TV.

1 Bedroom Executive Suite, 1 King, Sofa bed This double room features a tea/coffee maker and 49-inch flat-screen TV.

Penthouse, Bedroom 1: King, Bedroom 2: Queen, Sofa bed This double room has air conditioning and 49-inch flat-screen TV.

1 Bedroom Junior Suite, 1 King, Sofa bed This double room features a tea/coffee maker, microwave, air conditioning and 49-inch flat-screen TV.

Traditional, Guest room, 2 Queen This double room has a tea/coffee maker, air conditioning and 49-inch flat-screen TV.

Guest room, 1 Queen, Sofa bed This double room features a tea/coffee maker, air conditioning and 49-inch flat-screen TV.

About Four Points by Sheraton Lévis Convention Centre

License: 222207

Guest Reviews

8.1

Very Good

Location

Nestled just off the Trans Canada Highway, Four Points by Sheraton Lévis Convention Centre stands out for its prime location that serves as a gateway to both convenience and exploration. Guests consistently commend the hotel's proximity to a variety of dining options, with numerous restaurants and cafés within a short walking distance, making it a great spot for travelers who enjoy local culinary experiences.

The hotel's strategic placement allows for hassle-free access to Old Quebec City. The nearby ferry provides a swift and scenic route across the St. Lawrence River, eliminating the stress of parking and city traffic—a major highlight for visitors eager to explore the historic charm of Quebec City. Additionally, its location near the highway renders it an ideal stopover for those journeying to the East Coast or returning to Ontario, with free parking easing the traveling experience.

Guests appreciate the hotel's modern and clean environment, with spacious and comfortable rooms complemented by helpful and courteous staff. The establishment's quiet neighborhood and nearby amenities further contribute to an all-around pleasant stay. With facilities like an electric charging station and a free shuttle to Quebec City, this well-placed hotel ensures convenience and comfort for every traveler.

Breakfast

The Four Points by Sheraton Lévis Convention Centre seems to provide a mixed breakfast experience for its guests. While some guests found the breakfast options very good, others noted a limited choice when it comes to on-site dining. The hotel lacks a dedicated restaurant for other meals, though there are nearby alternatives such as a patisserie and cafes known for their coffee and breakfast offerings.

Despite these challenges, the hotel offers complimentary coffee in the morning, which is appreciated by many. Some guests expressed a desire for a more comprehensive breakfast service included in their stay. The nearby dining options, however, do help mitigate these shortcomings, despite some local eateries not being open every day of the week. Overall, the hotel's breakfast experience could be enhanced with more variety and availability on site.

Rooms

At the Four Points by Sheraton Lévis Convention Centre, guests often find themselves impressed by the spaciousness and cleanliness of the hotel rooms. Many reviews highlight the modern and immaculately maintained accommodations, with comfortable and well-designed interiors. The rooms are described as being generously sized, offering ample space to relax, and feature high-quality amenities such as soft bedding and well-appointed bathrooms.

Travelers appreciate the tranquility provided by the soundproofed rooms, which contribute to a restful experience. The hotel’s strategic location, providing ease of access from the highway, adds to its convenience. Visitors also commend the efficient and friendly staff, enhancing the overall stay with their professional service.

While a few reviews mention that the room quality could be improved for the price, the general consensus is that the hotel offers a pleasant and welcoming environment, making it a worthy location for both short stays and longer vacations. Overall, the focus on cleanliness, space, and comfort makes this hotel a solid choice for those seeking a restful stay in Lévis.

Beds

At the Four Points by Sheraton Lévis Convention Centre, the bed experience stands out as a defining feature for guests, offering a remarkably comfortable stay. The majority of guest reviews highlight the exceptional comfort of the beds, often described as comfy, soft, and super comfortable. Many guests express reluctance to leave the bed, emphasizing the overall high quality of the sleep experience. Cleanliness accompanies comfort, with reports of clean beds, soft bedding, and pillows contributing to the positive impressions. While most guests rave about the bed comfort, there are occasional mentions of discrepancies, such as hard mattresses or thin bed covers, suggesting some room for improvement. Overall, the consensus leans heavily towards a restful and satisfying sleep, making this hotel a solid choice for travelers prioritizing comfort in their accommodation.

Cleanliness

The Four Points by Sheraton Lévis Convention Centre consistently impresses its guests with its exceptional standards of cleanliness. Visitors frequently describe their rooms and the hotel as a whole as spotless, beautifully maintained, and extremely comfortable. The modern and well-equipped facilities, combined with a clean and tranquil environment, make for an enjoyable stay. Many praises are directed towards the friendly and helpful staff, who enhance the welcoming atmosphere. Guests appreciate the hotel's convenient location, which offers both peaceful surroundings and proximity to the main street for dining and leisure options. The establishment boasts a range of amenities, including a heated spa pool and a variety of family-friendly options, ensuring a pleasant experience for all types of travelers. Overall, the Four Points by Sheraton Lévis delivers a high standard of cleanliness and service, making it a popular choice for those visiting the area.

Staff

Visitors to the Four Points by Sheraton Lévis Convention Centre consistently praise the hotel for its exceptional service provided by the staff. Notable mentions include the reception team, who are recognized for their professionalism and helpfulness, ensuring a smooth check-in and check-out experience. Guests appreciate a welcoming atmosphere, characterized by courteous and friendly interactions with the staff.

The housekeeping service is often highlighted for its impeccable standards, contributing to a comfortable and clean environment throughout the hotel. The staff's attention to detail enhances guests' experiences, with several reviewers remarking on the team's ability to anticipate needs and provide personalized assistance. Furthermore, bilingual capabilities among the staff were commended, making communication easy for English-speaking guests.

Individual staff members, such as James at the reception, receive special recognition for their exceptional customer service and ability to address guests' inquiries effectively. Additionally, the hotel personnel are noted for being informative, often providing practical advice on nearby dining options and attractions.

Overall, reviews depict a picture of a well-managed hotel where the staff's friendliness and dedication significantly enrich the overall guest experience.

Pool

At Four Points by Sheraton Lévis Convention Centre, the heated outdoor pool garners considerable appreciation from guests. While described as small, the pool's warmth and spa features, including Jacuzzi spots, make it a delightful amenity to unwind after a long day. Families, particularly those with children, find the pool to be an added bonus, providing hours of enjoyment. Many guests highlight the pleasant atmosphere surrounding the pool area, which enhances the hotel's appeal. However, some reviews mention the pool's limited size and occasional issues with towel availability. Despite these minor drawbacks, the pool remains a standout feature for its relaxing experience and the pleasant interaction with the hotel's courteous staff.

Parking

Four Points by Sheraton Lévis Convention Centre offers a variety of convenient parking options. Guests frequently highlight the benefit of free parking, which is easily accessible and provides ample spaces. The parking lot is large and generally quiet, adding to the sense of ease and convenience that's appreciated by visitors. The hotel's location further enhances accessibility, with nearby restaurants and shops adding to its appeal. While parking is often shared with the adjoining convention center, making it occasionally busy, particularly during events like vaccination clinics, the accessibility and ample space generally compensate for this. Overall, the parking facilities at Four Points by Sheraton Lévis Convention Centre are seen as a significant positive feature for guests.

4 Star

The Four Points by Sheraton Lévis Convention Centre generally leaves a positive impression on its guests, making it a preferred choice for many who visit Lévis or nearby Quebec City. Guests consistently appreciate the overall experience and express willingness to return, highlighting the property's newness and excellent value for money. The rooms tend to be clean with comfortable beds, contributing to a pleasant stay. However, a few areas for improvement are noted, particularly the hotel's service offerings, such as the size of the pool and the quality of the bedding, which some feel don't quite meet expectations for a four-star establishment. Despite these minor setbacks, the hotel's advantages and consistent positive experiences make it a recommended option for travelers to the area.

Yes, Four Points by Sheraton Lévis Convention Centre has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.

No, a spa isn't available at Four Points by Sheraton Lévis Convention Centre.

No, Four Points by Sheraton Lévis Convention Centre doesn't allow dogs.

Yes, parking facilities are available at Four Points by Sheraton Lévis Convention Centre.

No, Four Points by Sheraton Lévis Convention Centre doesn't have a gym.

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