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Summary of reviewsThe Alpine Classic Hotel is highly regarded for its exceptional location in a picturesque alpine village, offering stunning mountain views and easy access to ski lifts, shops and restaurants. This combination of accessibility, beautiful surroundings and excellent service makes it an ideal destination for both adventure and relaxation.
Guests frequently praise the breakfast experience, highlighting the kindness of the staff and the variety of options available, including gluten-free and lactose-free products. Although there are occasional issues with overcrowding and replenishment, the continental spread is generally considered delicious and good value for money.
Dinner reviews are mixed with many guests enjoying the buffet, particularly dishes like raclette and roast beef, noting it as good value when part of a half-board option. However, some guests found the quality inconsistent, suggesting potential for improvement in balancing price and performance.
Room experiences vary with positive remarks about the spacious, comfortable accommodations offering spectacular alpine views. Cleanliness and modern amenities are often noted, though some guests highlight issues such as outdated furnishings and less comfortable beds, indicating a need for renovations.
Cleanliness feedback is inconsistent; while some guests find their rooms very clean, others report issues with poor hygiene in both rooms and common areas, suggesting a need for improved cleaning standards.
The staff at Alpine Classic Hotel receive high praise for their friendliness and helpfulness, enhancing the overall guest experience. The attentive team, especially at the reception and during breakfast, significantly contributes to the hotel's welcoming atmosphere.
WiFi connectivity is a common issue with many guests encountering slow and unreliable internet throughout the hotel. However, parking is generally satisfactory with ample and secure options adding to the convenience of the location.
Families find the hotel accommodating with spacious rooms and a friendly environment making it suitable for family vacations. The proximity to ski lifts and other outdoor activities is ideal for ski enthusiasts, ensuring a convenient and enjoyable stay.
Overall, while the Alpine Classic Hotel offers excellent value for money and a beautiful setting, it has areas for improvement, particularly in room updates, cleanliness standards and WiFi reliability. Nevertheless, the hotel's positive attributes, such as location, staff and breakfast options, make it a recommended choice for budget-conscious travelers seeking a comfortable alpine retreat. Show more
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Hotel near Ski Resorts
Situated in Leysin, this hotel is near ski lifts, providing easy access to Leysin Ski Resort and Leysin - Tête d'Aï. It offers ski-in/ski-out access and complimentary Wi-Fi.
Family Friendly Hotel
Located in Leysin, Alpine Classic Hotel offers family-friendly accommodations. The hotel is near ski resorts and provides amenities suitable for families.
Dog Friendly Hotel
This hotel welcomes dogs of any size without any additional fee. It offers amenities such as room service, a restaurant, and hiking trails, ensuring a comfortable stay for both you and your pet. Guest ratings are higher than average.
Hotel with Parking
This hotel offers free self-parking on site. It is near a train station and provides convenient access to the slopes with ski-in/ski-out access and a ski shuttle.
Accessible Hotel
Featured in a selection of top accessible hotels, demonstrating its suitability for guests requiring accessibility features.
3-Star Hotel
Located in the heart of Leysin, this hotel is near the ski lifts and cable cars. It offers ski-in/ski-out access, a restaurant, a bar/lounge, and ski storage, making it ideal for ski enthusiasts. It has a good location, friendly service, and clean facilities.
Hotel for Honeymoon
Business Hotel
Room Types
Single RoomThe single room provides a wardrobe, a safe deposit box, as well as a private bathroom featuring a bath and a hairdryer. This single room features a carpeted floor, heating and a flat-screen TV with cable channels. The unit offers 2 beds.
Double RoomThe double room offers a wardrobe, a safe deposit box, as well as a private bathroom boasting a bath and a hairdryer. This double room has a carpeted floor, heating and a flat-screen TV with cable channels. The unit has 2 beds.
Triple RoomThe triple room features a wardrobe, a safe deposit box, as well as a private bathroom boasting a bath and a hairdryer. This triple room has a carpeted floor, heating and a flat-screen TV with cable channels. The unit has 3 beds.
Family RoomThis family room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 5 beds.
Quadruple RoomThe quadruple room offers a wardrobe, a safe deposit box, as well as a private bathroom boasting a bath and a hairdryer. The unit has 4 beds.
Standard Family Suite with 2 Connecting RoomsThe bedrooms are interconnected. Each has a private bathroom.
Guest Reviews
7.7
Good
Location
Nestled in a picturesque alpine village, the Alpine Classic Hotel boasts a prime location that is frequently praised by its guests. Set against a backdrop of stunning mountain views, the hotel offers easy access to ski lifts, making it an ideal choice for winter sports enthusiasts. Many reviews highlight the central position within the village, ensuring proximity to shops, restaurants and a variety of tourist infrastructures.
The hotel’s terrace is a particular highlight, providing guests with breathtaking panoramas while enjoying their morning breakfast. The serene, quiet setting enhances the overall charm, making it perfect for a peaceful retreat. Comfortable and spacious rooms often come with captivating views that leave guests in awe.
Friendly staff and convenient amenities, such as free parking and good bedding, contribute to a pleasant stay. The combination of excellent location, beautiful surroundings and top-notch service makes the Alpine Classic Hotel a standout choice for travelers seeking both adventure and relaxation in an enchanting alpine environment.
Breakfast
The breakfast experience at the Alpine Classic Hotel has garnered a range of opinions from guests, largely highlighting the positive aspects. Guests consistently praised the friendly and kind staff, particularly the breakfast team, which enhanced their overall experience. The ample variety and plentiful selections at the breakfast buffet, including a generous assortment of cheeses and breads, stood out to many. The breakfast offering is considered good value for money, especially given the inclusion in the room price and the scenic breakfast location with a wonderful view.
Numerous reviews mention the breakfast as excellent, delicious and very good with some noting the availability of gluten-free and lactose-free products. The continental spread featured cereals, boiled eggs, various breads, yoghurts, fruit, jams and cold cuts, offering substantial options for most guests. The hearty and varied nature of the breakfast, including the standout walnut bread, was particularly appreciated.
However, not all feedback was wholly positive. Some guests felt the breakfast was just okay, noting limited options or a meager spread on occasion. Issues with overcrowding and slow replenishment when the buffet was emptied were also mentioned. A few guests found the breakfast to be basic, monotonous or lacking in specific items like croissants, which contributed to a less than optimal start to their day.
In summary, while there are a few areas for improvement, the breakfast at the Alpine Classic Hotel generally receives favorable remarks for its variety, quality and the friendliness of the staff, making it a worthwhile part of the stay.
Dinner
The dinner experience at the Alpine Classic Hotel receives mixed reviews from its guests. A significant number of visitors found the evening buffet to be very good with some describing it as excellent, wonderful and delicious. Diners particularly praised specific offerings like raclette and roast beef. The dinner buffet is often highlighted as good value for the price, especially when booked as part of a half-board option.
However, not all feedback is positive. Some guests reported poor quality in both the evening buffet and breakfast with terms like terrible and mediocre used to describe their meals. Despite these mixed opinions, many reviews still mention that the restaurant and its staff provided satisfactory service with several noting the diverse choices available, which included a three-course meal option at a reasonable price.
Overall, while the Alpine Classic Hotel's dining options seem to impress a considerable number of guests, there are a few who suggest adjustments could improve the balance between price and performance.
Rooms
Alpine Classic Hotel's rooms offer a range of experiences for guests. Positive aspects frequently mentioned include the hotel’s spectacular views of the Alps, particularly from rooms with balconies. The rooms are generally described as spacious and comfortable, making them suitable for families and those traveling with pets. The rustic charm of the wooden rooms adds a pleasant touch, while the soundproofing and modern amenities such as a large selection of international TV channels enhance the stay.
Cleanliness and sanitation in the rooms are noted, although some reviews suggest that there is room for improvement in this area. Some guests found the furnishings and bedding to be worn or outdated and highlighted a need for renovations, particularly to address old and uncomfortable beds and pillows.
On the whole, the rooms are considered practical and pleasant with standout features like large bathtubs and beautiful views, contributing to a generally satisfying stay despite some drawbacks. The attentive staff and well-equipped rooms enhance the overall experience, making it a decent choice for travelers seeking a comfortable stay with a stunning alpine backdrop.
Beds
The beds at Alpine Classic Hotel receive mixed feedback from guests. On a positive note, many visitors praise the quality of the bedding, describing it as top-notch, warm and very comfortable. Specifically, there are mentions of comfortable and wide beds contributing positively to the sleep experience. Several guests found the beds comfy and noted they paired well with the great breakfast provided by the hotel. However, there are notable complaints regarding the state of the mattresses and pillows. Some describe the mattresses as old, sagging and hard, which negatively impacted their sleep. Furthermore, the children's beds are reportedly too hard and several guests mention issues with creaking and instability. Despite the high-quality bedding, the overall comfort of the beds appears to vary, indicating that experiences may differ based on individual preferences and room assignments.
Cleanliness
The Alpine Classic Hotel has received mixed feedback concerning its cleanliness from guests. While there are positive notes emphasizing that the hotel, in general, can be described as clean and even very clean at times, specific issues persist. Many reviewers appreciated the clean rooms with some highlighting both the room and dining area's good hygiene.
However, numerous guests pointed out various cleanliness problems. Some rooms were reported to be dirty with issues such as hair and debris on the floor and bed and dirty carpets. There were also mentions of incomplete room cleaning services with instances of rooms being cleaned only once in three days and poor bathroom hygiene. Additionally, the hotel's common areas, including corridors and breakfast rooms, also faced criticism for poor upkeep and management.
Overall, while some guests found their rooms to be clean, these experiences seem to be inconsistent, suggesting that the hotel may need to improve its overall cleaning standards and responsiveness to guest concerns to ensure a more uniform level of cleanliness.
Staff
At Alpine Classic Hotel, the staff consistently receive high praise from guests for their exceptional friendliness and helpfulness. Whether at the front desk, in the restaurant or elsewhere within the hotel, the warmth and welcoming nature of the team stands out. Guests frequently mention the great advice and prompt service they receive, which adds to their overall positive experience.
The reception staff, in particular, are noted for their extreme kindness and efficiency, ensuring a smooth and pleasant check-in and stay. The breakfast staff also get special mention for their genuine kindness, complementing the good breakfast offerings with a smile.
Furthermore, the availability and responsiveness of the hotel personnel are commendable, making guests feel well cared for throughout their stay. Specific individuals within the staff, like Carole, have left a lasting positive impression on guests due to their exceptional helpfulness.
Despite occasional mentions of overwhelmed or less welcoming staff members, the general consensus is overwhelmingly positive. The team at Alpine Classic Hotel excels at making guests feel at home, contributing significantly to the overall satisfaction of their stay.
In summary, the friendly and attentive staff at Alpine Classic Hotel significantly elevate the guest experience, ensuring a welcoming atmosphere and providing valuable assistance to enhance any trip, whether for relaxation or adventure.
Wi-Fi
The Alpine Classic Hotel offers a mixed experience when it comes to WiFi. While some patrons found the WiFi to be very good, many others encountered issues. Reports indicate that the internet can be slow, weak and unreliable with some rooms having almost no signal or no Wi-Fi at all. Additionally, connectivity problems seem to affect the entire hotel rather than being confined to specific areas, causing frustration for guests due to frequent drops in connection.
Parking
The Alpine Classic Hotel offers a range of parking options that guests have found largely satisfactory. The hotel provides good, free parking for its visitors with many noting the ample and secure parking spaces available nearby. Certain reviews highlighted the convenience of having a private, guest-only parking area and a hotel garage for additional security. Guests appreciated the hotel's excellent location, which coupled with the robust parking facilities, enhances the overall convenience.
Although some guests mentioned a lack of available parking spaces or the necessity to find parking farther away, particularly near Coop, these instances appeared less frequent. Overall, parking at the Alpine Classic Hotel is described as a positive aspect, contributing to a hassle-free stay. However, it is worth noting the occasional inconvenience regarding parking availability and distance.
Family
Alpine Classic Hotel stands out as a welcoming haven for families seeking a convenient and budget-friendly stay. The hotel features spacious family rooms, comfortably accommodating up to five guests and is praised for its very good value for money. The family rooms are described as well-distributed and practical, creating an ideal setting for both children and adults to unwind.
Guests appreciate the hotel's family-friendly atmosphere and the very friendly and attentive staff, which significantly enhances the overall experience. The property is considered suitable for family vacations, offering everything needed for a comfortable stay. Although some guests noted the beds could be a bit more comfortable and wished for more variety at breakfast, the overall consensus highlights Alpine Classic Hotel as a great option for families. Whether for a night or an extended family vacation, the hotel's amenities and services cater well to families, making it a highly recommended choice for those traveling with children.
Ski
Nestled in a picturesque, tranquil ski village, Alpine Classic Hotel offers a prime location for ski enthusiasts. Guests enjoy stunning mountain views during breakfast, highlighting the hotel's scenic setting. Its strategic position places it just a five-minute walk from the ski lift, making it exceptionally convenient for accessing the slopes. Families with young children find it perfect for a ski weekend, benefiting from the hotel's proximity to not only the ski lifts but also cross-country skiing trails and hiking paths, all easily reachable on foot. Additionally, the hotel is well-centered between the train station and various outdoor activities. The staff are prompt and efficient in addressing any issues, ensuring a smooth and pleasant stay.
3 Star
The Alpine Classic Hotel presents itself with a mixed reception when it comes to its three-star rating. Guests frequently mentioned that the hotel did not fully live up to the expectations set by its classification. The rooms, described by some as outdated and in need of a refresh, seemed to be reminiscent of the 70s or 80s with furniture no longer in good condition. This sentiment extended to the overall decor, which was felt to be lackluster and failing to meet the standards of a three-star hotel.
However, it is not without its merits. Many guests found the hotel to offer very good value for money, which can compensate for some of the shortcomings mentioned. Despite the room conditions and less than stellar service quality, for those prioritizing budget over luxury, the hotel manages to strike a balance that appeals to cost-conscious travelers.
The gastronomical offerings were another aspect where the hotel did not entirely align with its three-star classification, suggesting room for improvement. While the expected culinary standards were not always met, the value proposition remains a significant draw for guests.
No, Alpine Classic Hotel doesn't have any pool.
No, a spa isn't available at Alpine Classic Hotel.
Yes, Alpine Classic Hotel welcomes dogs.
Yes, parking facilities are available at Alpine Classic Hotel.