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Summary of reviewsHotel Le Cygne d'Argent in Liège receives praise for its prime location, offering easy access to the city center, shops, restaurants and attractions like the Botanical Garden. Its central but tranquil setting makes it convenient for both leisure and business travelers with straightforward transit options nearby.
The breakfast experience at Hotel Le Cygne d'Argent is somewhat mixed; however, when available, it is hearty and varied, featuring highlights such as delicious omelets and Nespresso coffee machines in some rooms. On the downside, there is inconsistency in the availability of breakfast and the absence of a full-service restaurant or bar can be inconvenient.
Room reviews are generally positive with guests appreciating the comfort, spaciousness and modern amenities such as espresso machines and kitchenettes. While the rooms are often noted for their cleanliness and stylish decor, some guests experienced issues with maintenance and cleanliness.
Cleanliness overall is a strong point for the hotel with frequent mentions of spotless facilities and clean bathrooms. However, a few guests noted occasional lapses in cleaning routines.
The staff at Hotel Le Cygne d'Argent are frequently praised for their friendliness, warmth and professionalism, contributing significantly to the positive guest experience despite occasional language barriers.
Although free Wi-Fi is offered, opinions on its performance are mixed. Many guests found it slow and unreliable, particularly on the upper floors.
The beds receive notable praise for their comfort with many guests reporting a good night's sleep, though a few mentioned preferences for mattress firmness.
While marketed as a three-star hotel, some guests feel it falls short in certain areas like outdated facilities, poor sound insulation and the lack of an elevator. Despite criticism, the hotel meets the needs of many budget-conscious travelers but leaves some guests feeling that the price does not match the overall quality and experience.
Overall, Hotel Le Cygne d'Argent caters well to travelers seeking a centrally located, clean and comfortable stay with friendly staff, although there are areas for improvement, particularly regarding breakfast consistency, Wi-Fi reliability and living up to its advertised rating. Show more
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Categories
Dog Friendly Hotel
This hotel is pet-friendly. While specific pet amenities aren't detailed, its inclusion in pet-friendly lists suggests a welcoming environment for animals.
Hotel near Nightlife Spots
Hotel Le Cygne d'Argent is perfectly situated near the city center. Le Shamrock, Les Terrasses, Le Wembley, and The Huggy's Bar are nearby. It is located near the Liège-Carré Station.
3-Star Hotel
This hotel is centrally located with easy access to attractions. The hotel offers comfortable rooms and a restaurant. Its location and amenities make it a suitable option for travelers.
Family Friendly Hotel
Room Types
Single RoomThis room has a large window, a flat-screen TV and a desk. The private bathroom is fitted with a modern shower or bath.
Double RoomThis room has a large window, a desk and a private bathroom fitted with a modern shower or bath.
Twin RoomThis room has a large window, a desk and a private bathroom fitted with a modern shower or bath.
Quadruple Room with KitchenThis quadruple room features a sofa, seating area and dining area.
An extra bed for the 5th person can be added at a EUR 30 extra cost per night.
Twin Room with KitchenThe twin room offers parquet floors and heating, as well as a private bathroom featuring a hairdryer. The unit offers 2 beds.
Quadruple RoomThe quadruple room features parquet floors, heating, as well as a private bathroom boasting a hairdryer. The unit has 2 beds.
Family SuiteThe unit has 3 beds.
Guest Reviews
6.6
Rated
Location
Hotel Le Cygne d'Argent in Liège boasts a prime location that garners positive feedback from its guests. Situated close to the city center, shops and an array of restaurants, it falls within an easy walking distance of the historic core, taking approximately 10-20 minutes on foot. This central positioning is frequently highlighted as a strong advantage, making the hotel conveniently accessible for both leisure and business travelers alike.
Nestled near the Botanical Garden, the hotel benefits from a peaceful, quiet neighborhood, offering calm surroundings especially at night. Despite its centrality, guests appreciate the tranquility of the area, free from the hustle and bustle often associated with inner-city accommodations.
In terms of proximity, the hotel is strategically placed halfway between the train station and the city center, offering straightforward transit options. Public transport connections and nearby amenities add to the convenience. The convention center and Liège fairground are also easily reachable, making it a practical choice for those attending events.
Overall, the commendations for the hotel's location frequently mention its ideal balance of being centrally located while maintaining a quiet and charming ambiance.
Breakfast
Hotel Le Cygne d'Argent offers a mixed experience when it comes to breakfast. While there are some positive remarks, the absence of breakfast options at times has frustrated guests. However, when breakfast is available, many guests find it to be hearty, plentiful and varied with highlights including delicious omelettes and the ability to cook fried eggs on a hot surface. The breakfast is generally considered generous and satisfying, albeit sometimes pricey. Some visitors appreciate the in-room Nespresso coffee machines with ample capsules. Despite these positives, the hotel's inconsistency in offering breakfast and lack of a full-service restaurant or bar are noted drawbacks.
Dinner
Guests at Hotel Le Cygne d'Argent have expressed some concerns regarding the dining options at the hotel. Many reviews mention that the restaurant was closed or not in use during their stay, which was an unexpected inconvenience. When open, the restaurant closes relatively early at 10 PM. Additionally, some guests felt that the lunch offering, priced at €13, was very basic and suggested that it could benefit from higher quality ingredients. Overall, while the hotel might advertise a restaurant, guests should be prepared for the possibility that it might not be available during their visit.
Rooms
Hotel Le Cygne d'Argent generally receives positive feedback about its rooms with several guests appreciating the comfortable and spacious accommodations. Many reviewers highlighted the cleanliness, quietness and modern amenities as notable features with some rooms even providing an espresso machine and a well-equipped kitchenette.
However, experiences vary and a few guests pointed out inconsistencies in cleanliness and maintenance, including issues like a non-functional television, cracks and occasional dirt. Some also mentioned that the rooms looked different from the photos online and there were reports of a noisy location for rooms near the stairwell. Despite these mixed reviews, guests often praised the comfortable beds, stylish decor and spacious bathrooms.
While some found their rooms not up to their expectations in terms of cleanliness and maintenance, others felt that the rooms met or exceeded their needs, particularly given the price. The hotel's decor and modern equipment received positive marks, suggesting an overall comfortable stay for many visitors.
Beds
Hotel Le Cygne d'Argent has received predominantly positive feedback regarding the comfort of its beds. Guests frequently mention sleeping well and finding the beds super comfortable with several describing the beds and bedding as very comfortable or even excellent. Most reviews highlight the comfort provided by the beds, contributing to overall satisfaction with the room accommodations. However, there are occasional remarks about the beds being too soft or the mattresses and pillows not meeting some guests' comfort expectations. Despite these few critiques, the majority of the reviews emphasize the positive aspect of the bed quality at the hotel.
Cleanliness
'Hotel Le Cygne d'Argent' generally garners positive feedback for its cleanliness. Most guests commend the hotel for being clean and quiet with frequent mentions of clean rooms and modern facilities. The restrooms are often highlighted as spotless and many visitors note the high standards of room cleaning and bathroom hygiene. Additionally, guests appreciate the good quality-to-price ratio and the hotel's tidy premises.
Despite the predominance of positive remarks, a few reviews point out inconsistencies in cleanliness and maintenance. Some rooms have been described as dusty with occasional lapses in cleaning routines. There are also mentions of rooms failing to meet cleanliness expectations with specific complaints about dirty carpets in the lobby and malfunctioning cleaning services. However, these criticisms are outweighed by numerous compliments emphasizing the hotel's overall cleanliness and calm ambiance. The hotel's favorable location in a nice, quiet part of the city also adds to its appeal, making 'Hotel Le Cygne d'Argent' a generally well-regarded choice for a clean and convenient stay.
Staff
Hotel Le Cygne d'Argent boasts a team of incredibly friendly and accommodating staff, who leave a lasting impression on guests with their warmth and attentiveness. Visitors frequently praise the staff for being welcoming, kind and professional. The reception team, in particular, receives high marks for their politeness and helpfulness, although a few guests noted some language barriers as the staff primarily speaks French.
Despite occasional communication challenges, the overall service experience is described as charming and pleasant. The cleaning staff is highlighted for their welcoming demeanor, while the receptionists are often commended for their smiles and professional, attentive behavior. Several reviews emphasize the staff's efforts to accommodate guest needs, particularly regarding flexible check-in times and offering good advice.
In summary, the staff at Hotel Le Cygne d'Argent are consistently described as friendly, helpful and kind, contributing significantly to a positive guest experience.
Wi-Fi
Guests of Hotel Le Cygne d'Argent had a varied experience with the hotel's Wi-Fi service. While some appreciated the availability of free Wi-Fi and noted that it worked well in certain instances, many found the service lacking in reliability and speed. There were multiple mentions of the Wi-Fi being slow with issues particularly notable on the upper floors where the connection was either weak or non-existent. Although there were a few positive remarks about the Wi-Fi functioning adequately, the overall sentiment indicated this as an area needing improvement.
3 Star
Hotel Le Cygne d'Argent has received several guest reviews highlighting various aspects of their experience. Although the hotel is marketed as a three-star establishment, numerous guests feel it falls short of this rating. Common complaints include outdated facilities, poor sound insulation and the inconveniences associated with a three-story building that lacks an elevator. The furniture has been described as old and scratchy and some reviewers even went as far as to say the hotel feels more like a two-star accommodation than a three-star one.
Additionally, there appears to be an issue with breakfast service with some guests reporting they did not receive breakfast at all. Despite these concerns, one reviewer noted that the hotel met their needs as a low-budget option, although the majority opinion is that the price is excessive considering the overall quality and experience. Many guests firmly believe that Hotel Le Cygne d'Argent does not live up to its advertised rating or price point.
No, Hotel Le Cygne d'Argent doesn't have any pool.
No, a spa isn't available at Hotel Le Cygne d'Argent.
Yes, Hotel Le Cygne d'Argent welcomes dogs.
No, parking facilities aren't available at Hotel Le Cygne d'Argent.