Hôtel de l'Univers Liège
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Summary of reviewsHôtel de l'Univers Liège benefits from a prime location directly across from the Liège-Guillemins train station. Its proximity to public transportation, parking facilities and the city's key attractions make it an ideal choice for travelers. The area remains quiet despite its central location, providing a peaceful stay. Guests admire the easy access to shops, restaurants and notable landmarks, making it suitable for both short stopovers and longer stays.
Breakfast at the hotel receives mixed reviews. Many guests appreciate the varied and well-maintained offerings, describing it as good value for the price. However, some note issues with the selection, long waits for hot drinks and insufficient restocking, suggesting room for improvement. The dining experience at the hotel is generally positive with good quality food and reasonable prices at the brasserie, despite a few guests finding room for enhancement.
The rooms at Hôtel de l'Univers Liège receive mixed feedback. Many guests praise the cleanliness, spaciousness and modern amenities, contributing to a comfortable stay. However, some find the rooms outdated and not matching online photos with occasional issues regarding cleanliness and maintenance. Despite this, the rooms are functional and well-equipped, offering good value for those prioritizing location and basic comfort.
Cleanliness at the hotel also garners mixed reviews. While many guests find the rooms clean and comfortable with friendly and diligent cleaning staff, some report issues like traces of mold, dust and unclean bedding. There are also criticisms regarding the hotel's overall condition, indicating a need for improved cleaning protocols.
The staff at Hôtel de l'Univers Liège is highly commended for being friendly, helpful and professional, creating a welcoming atmosphere and significantly enhancing the guest experience. However, there are occasional mentions of less enthusiastic or unhelpful staff members, mostly related to specific incidents.
The wifi experience is varied. Many guests appreciate a strong and stable connection, while others encounter issues like slow speeds and unreliable performance. Parking at the hotel is generally well-liked with convenient and secure options close by, although some guests find it expensive or face challenges finding available spots.
The hotel is well-suited for families, offering spacious, comfortable rooms and a friendly atmosphere. Though minor issues exist, such as the need for extra beds in some rooms, overall, the family-friendly environment is positively reviewed.
For nightlife enthusiasts, the hotel's location is ideal with numerous bars, clubs and restaurants nearby, though some guests note occasional noise from surrounding areas.
The beds receive mixed reviews with many guests finding them comfortable and cozy. However, consistent complaints highlight issues with beds being too soft, double beds made from two single mattresses and occasional cleanliness problems.
In summary, Hôtel de l'Univers Liège provides a convenient and comfortable stay with its excellent location, friendly staff and family-friendly environment, despite some areas needing improvement, particularly regarding room maintenance and breakfast variety.
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Breakfast at the hotel receives mixed reviews. Many guests appreciate the varied and well-maintained offerings, describing it as good value for the price. However, some note issues with the selection, long waits for hot drinks and insufficient restocking, suggesting room for improvement. The dining experience at the hotel is generally positive with good quality food and reasonable prices at the brasserie, despite a few guests finding room for enhancement.
The rooms at Hôtel de l'Univers Liège receive mixed feedback. Many guests praise the cleanliness, spaciousness and modern amenities, contributing to a comfortable stay. However, some find the rooms outdated and not matching online photos with occasional issues regarding cleanliness and maintenance. Despite this, the rooms are functional and well-equipped, offering good value for those prioritizing location and basic comfort.
Cleanliness at the hotel also garners mixed reviews. While many guests find the rooms clean and comfortable with friendly and diligent cleaning staff, some report issues like traces of mold, dust and unclean bedding. There are also criticisms regarding the hotel's overall condition, indicating a need for improved cleaning protocols.
The staff at Hôtel de l'Univers Liège is highly commended for being friendly, helpful and professional, creating a welcoming atmosphere and significantly enhancing the guest experience. However, there are occasional mentions of less enthusiastic or unhelpful staff members, mostly related to specific incidents.
The wifi experience is varied. Many guests appreciate a strong and stable connection, while others encounter issues like slow speeds and unreliable performance. Parking at the hotel is generally well-liked with convenient and secure options close by, although some guests find it expensive or face challenges finding available spots.
The hotel is well-suited for families, offering spacious, comfortable rooms and a friendly atmosphere. Though minor issues exist, such as the need for extra beds in some rooms, overall, the family-friendly environment is positively reviewed.
For nightlife enthusiasts, the hotel's location is ideal with numerous bars, clubs and restaurants nearby, though some guests note occasional noise from surrounding areas.
The beds receive mixed reviews with many guests finding them comfortable and cozy. However, consistent complaints highlight issues with beds being too soft, double beds made from two single mattresses and occasional cleanliness problems.
In summary, Hôtel de l'Univers Liège provides a convenient and comfortable stay with its excellent location, friendly staff and family-friendly environment, despite some areas needing improvement, particularly regarding room maintenance and breakfast variety.
Family Friendly Hotel
This hotel receives excellent reviews from verified travelers. It is listed as a kid-friendly hotel.
Hotel near Nightlife Spots
Hôtel de l'Univers Liège has a bar where guests can discover Belgian beers and snacks. While lodging at the hotel, guests can enjoy their evening or night out at Soundstation, Luigi's Piano Bar, and Taverne à Pilori. The hotel is accessible to public transport to the city center.
Hotel for Honeymoon
Hotel with Parking
About Hôtel de l'Univers Liège
License: 111861, EXP-952869-93A0, HEB-HO-347957-DBF1
Guest Reviews
Location
The ease of access extends to nearby parking facilities, providing additional convenience for those driving. Despite its central location, visitors report that the area remains quiet, ensuring a peaceful stay. The hotel’s location is also praised for its closeness to the city center and various attractions, allowing guests to explore shops, restaurants and other points of interest either on foot or via nearby public transport. Moreover, the impressive Calatrava-designed station is a notable landmark right in front of the hotel, adding a visual and cultural attraction.
In summary, Hôtel de l'Univers Liège is superbly located for both short stopovers and longer stays, offering easy access to transportation, parking and the city's key attractions.
Breakfast
However, several guests expressed disappointment with the breakfast's overall scope and organization. Issues like limited selection, long waits for hot drinks and insufficient restocking were common complaints. Some found the breakfast overpriced for the range of options available with suggestions for more variety, such as fresh salad, boiled eggs and toasted bread. The small presentation area and the fact that only one coffee machine was available for numerous guests also detracted from their experience.
Despite these drawbacks, many guests still found the breakfast sufficient and decent for the price, appreciating its convenience and value during their stay.
Dinner
Rooms
The rooms often feature modern and functional furniture and some have been recently renovated, providing a contemporary and cozy atmosphere. Functional, well-equipped and soundproofed rooms contribute to a comfortable stay. Air conditioning is praised for maintaining comfort during hot days. Guests also commend the location, highlighting its proximity to the train station, shops and dining options.
However, there are criticisms. Some rooms are described as outdated and not matching the photos online with old-fashioned decor and furniture. Issues with cleanliness and maintenance are noted occasionally, including dust, musty smells and traces of cigarette smoke in non-smoking rooms. Size varies significantly with some rooms deemed too small or cramped. Additionally, there are remarks about the hotel's general condition, such as dilapidated corridors and a non-inviting overall appearance.
Despite these mixed reviews, the hotel seems to offer good value for those prioritizing location and basic comfort.
Beds
However, there were consistent complaints about some beds being too soft, which led to discomfort for certain guests. Additionally, several reviews pointed out the downside of having double beds made from two single mattresses, which tended to separate and create an uncomfortable dip in the middle. There were also mentions of worn-out mattresses, saggy bedding and issues with cleanliness, including occasional sightings of bed bugs and dirty linens. Some guests experienced problems with the beds being uneven or tilting to one side.
In conclusion, while the comfortable and well-insulated rooms of Hôtel de l'Univers Liège generally win praise, the bed situation presents a varied experience. Specific areas for improvement include avoiding the use of twin mattresses to form double beds and addressing the softness and wear of mattresses.
Cleanliness
However, there were notable concerns that marred these positive aspects. Some guests encountered issues such as hair on duvets and in the shower area, traces of mold and limescale in bathrooms and rooms not being clean upon arrival. Dust and cobwebs in certain rooms and the common areas attracted criticism with some guests finding stains on carpets, dirty mattress protectors and sticky floors. There were also complaints about unclean bedding and musty smells in rooms, indicating inconsistent cleaning standards. Many found the hotel to be outdated with some maintenance issues like water stains on ceilings and holes in walls.
Overall, while the hotel has its strong points in cleanliness and comfort, there are recurring issues that suggest a need for more stringent and consistent cleaning protocols.
Staff
Guests frequently cite the quality of service as one of the hotel's strong points with staff frequently described as warm, kind and hospitable. The welcoming and smiling team creates a cozy and comfortable environment, making guests feel at home. The professionalism and efficiency of the staff, particularly at the reception, are highlighted as key positive aspects contributing to a pleasant stay.
However, there are occasional mentions of less enthusiastic or unhelpful staff members, mostly related to specific incidents at check-in or breakfast service. Such experiences are in stark contrast to the generally favorable reviews of the hotel's personnel, who are otherwise praised for their accommodating nature and prompt assistance.
Overall, Hôtel de l'Univers Liège receives high marks for its staff, whose friendliness and professionalism significantly enhance the guest experience. The warmth and dedication of the team are pivotal in creating a welcoming and enjoyable stay for visitors.
Wi-Fi
However, there were numerous complaints as well. Many guests encountered issues, ranging from the WiFi being not dependable to having no WiFi connection at all. Some mentioned that the internet was very slow or that the connection kept cutting out. A few reviews pointed out weak signals and unreliable performance with others deeming the WiFi to be average at best. The disparity in experiences suggests that the WiFi service might vary depending on the room or other factors.
Overall, while some guests enjoyed a seamless and reliable WiFi experience, others faced significant connectivity issues that could be a potential area for improvement at the hotel.
Parking
While public parking spaces are limited, there are alternative options for bicycle parking and short-term vehicle parking that guests find satisfactory despite being unconventional. Some guests did mention parking could be expensive with certain fees reaching up to 22 euros for shorter periods or weekends. There were also a few concerns about parking being a bit distant or unclear upon first arrival and occasional instances where no parking was available.
Nevertheless, the overall sentiment is positive regarding the hotel's parking with its location offering good access to various parking solutions. The secure and nearby arrangements make it a practical choice for travelers needing to park their vehicles safely.
Family
The hotel is noted for its welcoming and family-friendly atmosphere. Staff hospitality, especially towards children, is commendable, making the stay enjoyable for both adults and young ones. Families appreciate the friendly and attentive service, particularly during breakfast, where the offerings are deemed both basic and enjoyable, even for the youngest family members.
Although some aspects, such as the need for an extra bed in certain rooms, have been noted as areas for improvement, overall the hotel's environment and facilities are reviewed positively. The common areas are suitable for family visits, adding to the convenience for those traveling with children. Despite a minor inconvenience related to the WiFi, which requires an open window for optimal connectivity, the overall family experience remains positive.
In summary, Hôtel de l'Univers Liège provides a comfortable, spacious and family-friendly environment, making it a practical choice for families seeking a pleasant and accommodating stay.
Nightlife
3 Star
Despite its modest scale, the hotel is well-located and offers smooth check-in and check-out processes. Basic amenities are met with room service being praised, although some guests noted the absence of a hot beverage machine. Breakfast is considered decent for the price, though some felt it could be improved to better meet three-star expectations.
Overall, Hôtel de l'Univers Liège is seen as a good value for money with many guests finding it adequate for short stays and complimenting its affordable pricing. While some reviews suggest that the hotel might not fully live up to a three-star standard, many agree that it delivers a satisfactory experience for the budget-conscious traveler.
Business
Customer service is well-prepared and accommodating, ensuring a pleasant experience during each visit. The rooms are large enough for business meetings and equipped with comfortable bedding, offering great value in terms of price and quality.
Guests have repeatedly chosen this hotel for their business stays, praising the delicious food available in the hotel restaurant and highlighting the overall convenience and comfort. It is considered one of the best hotels in Liège for work, consistently recommended for both short vacations and extended business purposes.
Honeymoon
No, Hôtel de l'Univers Liège doesn't have any pool.
No, a spa isn't available at Hôtel de l'Univers Liège.
No, Hôtel de l'Univers Liège doesn't allow dogs.
Yes, parking facilities are available at Hôtel de l'Univers Liège.
No, Hôtel de l'Univers Liège doesn't have a gym.
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