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Summary of reviewsSogecoa Golden Peacock in Lilongwe is appreciated for its prime location, offering serene views of the Lilongwe River while maintaining close proximity to the central business district. This makes it an ideal choice for both business and leisure travelers, thanks to easy access to attractions and amenities. Guests enjoy the peaceful atmosphere and well-maintained property, enhancing the overall experience at reasonable pricing.
The hotel's spacious and well-furnished rooms add to the comfort, featuring amenities like air conditioning, a fridge, and a TV. The presence of on-site facilities, such as a gym, pool, and two restaurants, provides ample recreational and dining options. Despite general cleanliness, there are concerns about occasional cleanliness issues like dirty carpets and pests, which suggest room for improvement.
The breakfast experience receives mixed reviews, with some guests enjoying the wide variety of choices, while others point out areas needing enhancement, like freshness and variety. A more diverse menu could cater to a broader range of tastes.
Staff interactions are generally positive, with many guests praising their friendliness and helpfulness. The reception staff is highlighted for their welcoming demeanor and effective communication. However, there are occasional reports of delayed responses and slow reception services, indicating a need for improved efficiency.
WiFi connectivity poses challenges for guests, as the internet is described as intermittent and weak, particularly during power outages. Travelers requiring reliable internet may need to use the reception area.
Overall, Sogecoa Golden Peacock offers a blend of comfort, accessibility, and friendly service, making it a solid choice for travelers. Addressing areas like breakfast variety, cleanliness, and WiFi could further enhance the guest experience. Show more
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Categories
Business Hotel
Sogecoa Golden Peacock could provide essential services and amenities for business travelers.
Hotel with Parking
Sogecoa Golden Peacock offers free parking and is located in the city center. The hotel provides free private parking on site. It also has a 24-hour front desk and free WiFi.
Hotel with Gym
Sogecoa Golden Peacock has a gym, allowing guests to enjoy a workout during their stay. The hotel offers a range of facilities and services for a comfortable experience.
4-Star Hotel
Located in the city center of Lilongwe, this hotel features an outdoor pool and views of the garden. It offers a 24-hour front desk, free parking, and WiFi. Guests can enjoy the spa, fitness center, and various recreational activities.
Hotel with Outdoor Pool
This hotel is highlighted for offering an invigorating outdoor pool plunge, providing a refreshing swimming experience for guests.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Outdoor Pool
Accessible Hotel
Hotel with Tennis Courts
Room Types
Guest Reviews
6.2
Rated
Location
Sogecoa Golden Peacock is highly praised for its prime location in Lilongwe. Nestled on the edge of the city, the hotel overlooks the Lilongwe River, offering guests a serene escape while still providing convenient access to the central business district. This strategic positioning makes it an ideal base for both business meetings and leisure activities, with many stating that they were perfectly situated near key attractions and amenities. The surrounding area is noted for its calmness and quiet beauty, providing a peaceful retreat from the city's bustle. Visitors appreciate the well-kept property and the overall sense of tranquility it provides. Additionally, the hotel's proximity to the city center simplifies travel and logistics, allowing guests to navigate the region with ease. This advantageous location, coupled with reasonable pricing, makes it a popular choice among travelers seeking a blend of accessibility and comfort in Lilongwe.
Breakfast
Nestled in a conveniently accessible location, the Sogecoa Golden Peacock hotel offers a breakfast experience that has garnered a mixture of reactions from its guests. On the positive side, many visitors commend the hotel for its fabulous breakfast offerings, highlighting the wide range of choices available, including fruit, cooked dishes, and a generally good buffet style. There are favorable mentions of ample seating, and some guests appreciated the overall adequacy and variety of breakfast items they found delightful.
However, the breakfast experience is not universally praised. Several reviews point out areas needing improvement, such as the quality and freshness of certain items like steak and chicken. Some describe the breakfast food as not up to standard, with feedback suggesting a lack of richness and variety. Issues with repetition in the menu, slow service, and the occasional shortage of popular items have been noted. Moreover, while some appreciate the breakfast as complimentary, others expressed a need for a more Western-style breakfast and a broader selection to cater to diverse tastes.
In summary, while there are guests who thoroughly enjoyed the breakfast at Sogecoa Golden Peacock, there are areas left wanting that, if addressed, could significantly enhance the dining experience for all visitors.
Rooms
Sogecoa Golden Peacock offers a blend of comfort and convenience with its spacious and well-furnished rooms. Many guests appreciate the sizeable accommodations, which often include amenities such as air conditioning, a fridge, and a TV, all at a reasonable price. The hotel features a gym, pool, and two on-site restaurants, providing guests with various recreational and dining options. Despite the generally dusty conditions of Lilongwe City, the hotel maintains a commendable level of cleanliness within its rooms, which many guests find impressive. The location of the hotel is considered favorable, enhancing the overall guest experience with easy access to nearby attractions. However, some areas for improvement include addressing occasional issues like unclean carpets and ensuring more secure access to certain parts of the hotel. Overall, visitors can expect a comfortable and spacious stay at Sogecoa Golden Peacock.
Cleanliness
Sogecoa Golden Peacock offers a mix of experiences when it comes to cleanliness. On the positive side, the hotel is noted for its clean rooms, which align well with its attractive modern architecture and strategic location away from the city's hustle and bustle. Guests also appreciate the comfortable beds. However, the overall maintenance of the property leaves much to be desired. While the property is generally well-maintained, issues such as dirty carpets in both rooms and hallways, splashing water in bathrooms, and various non-functional amenities suggest room for improvement. The presence of cockroaches in rooms is a recurring concern, highlighting the need for better pest control measures. Some guests also experienced problems with limited supplies, such as towels, and a lack of certain room amenities. Friendly and attentive service could further enhance guest satisfaction, as current interactions with staff appear inconsistent.
Staff
The reviews of Sogecoa Golden Peacock hotel highlight a generally positive experience with the staff. Guests frequently commend the team for their friendliness and helpfulness, often noting their kind and supportive attitude. The reception staff are particularly appreciated for being pleasant and welcoming. Many visitors found the staff to be polite and capable of communicating effectively in English, contributing to a positive atmosphere during their stay.
While the staff is praised for ensuring that rooms are comfortable and equipped with necessary amenities, there are some mentions of areas needing improvement. For example, a few guests reported issues with competence and efficiency, noting instances of delayed responses and a lack of promptness in fulfilling housekeeping requests. Some reviews also pointed to a slow and occasionally overwhelmed reception desk, which can affect the overall guest experience.
Despite these concerns, the staff’s professional demeanor and commitment to guest satisfaction remain a highlight for many who have stayed at the hotel. The balance between positive interactions and areas for improvement suggests that while there are challenges, there remains a strong foundation of genuine hospitality at Sogecoa Golden Peacock.
Wi-Fi
Travelers visiting the Sogecoa Golden Peacock may face challenges with the hotel's WiFi connectivity. Many guests have found the internet connection to be intermittent and not particularly strong, which can become particularly troublesome during power outages. For those requiring reliable internet access for work or other purposes, it might be necessary to visit the reception area for a more stable connection. The hotel's WiFi generally needs improvement, and travelers should be prepared for possible disruptions in connectivity.
Yes, Sogecoa Golden Peacock has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Sogecoa Golden Peacock.
No, Sogecoa Golden Peacock doesn't allow dogs.
Yes, parking facilities are available at Sogecoa Golden Peacock.