Lima-12.11826700,
-77.02721200,
Calle Narciso De La Colina 345 - Miraflores(Show on Map)
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Summary of reviewsHotel Britania Crystal Collection in Miraflores, Lima, enjoys widespread acclaim from guests, thanks largely to its prime location. Situated in one of Lima's safest areas, the hotel is within walking distance of numerous attractions, including Kennedy Park, the Inca markets and Larcomar. Despite its central position, the hotel maintains a tranquil atmosphere, providing a peaceful escape amidst the vibrant surroundings. The neighborhood itself is known for its friendly ambiance, abundant dining options and excellent transport links, making it a top choice for visitors looking to explore the district.
The breakfast offerings are generally well-received with many guests praising the quality and variety of the buffet. Fresh fruits, cook-to-order eggs and a range of warm foods are frequently highlighted. However, some suggest that more variety, quicker replenishing of items and improvements in food freshness could further enhance the experience.
The hotel's internal restaurant garners positive remarks for its exquisite food and commendable staff performance, especially during dinner. Nevertheless, the restaurant could benefit from greater menu variety and addressing service inconsistencies, such as greasiness of food and language barriers with menu descriptions.
Guest rooms are consistently appreciated for their spaciousness, cleanliness and comfort. Modern amenities, such as jacuzzis in some bathrooms, refrigerators and air conditioning, add to the appeal. While a few issues like insufficient soundproofing and occasional musty smells are noted, the overall feedback is positive, emphasizing the elegant decor and restful environment.
Cleanliness is a standout feature with guests repeatedly praising the immaculate condition of rooms and communal areas. Regular cleaning routines contribute to the hotel's tidy and fresh appearance, although minor issues like occasional hot water problems and an expensive coin laundry service are mentioned.
The staff consistently earn high marks for their friendliness and attentiveness. Guests commend the team for being polite, helpful and responsive, significantly contributing to a welcoming atmosphere. Isolated mentions of less friendly interactions do not detract from the overall positive perception.
The hotel's free Wi-Fi service receives mixed reviews with many guests finding it satisfactory and fast, while others experience unreliable and weak connections in certain areas.
The rooftop pool is appreciated for its scenic views and pleasant environment, though its small size and lack of heating during colder months are noted drawbacks. Despite these issues, the pool remains a popular feature, especially in warmer weather.
For family stays, the hotel offers a comfortable experience with large private rooms and balconies, though it may not be ideal for families with very young children due to specific crib issues. The setting generally provides a relaxing environment, suitable for quick stays in Miraflores.
Lastly, the beds at Hotel Britania Crystal Collection are frequently praised for their comfort and quality, contributing significantly to guests' sleep satisfaction. While the beds themselves are highly rated, the pillows receive mixed feedback with some guests finding them too thick or hard, suggesting room for improvement.
Overall, Hotel Britania Crystal Collection offers a clean, comfortable and well-located refuge in Miraflores with friendly staff, modern amenities and a generally high standard of service. Show more
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Hotel with Parking
The hotel features free private parking readily available for all guests, adding convenience to your stay.
3-Star Hotel
Hotel Britania Crystal Collection provides a comfortable and stylish stay in Miraflores. Its central location offers easy access to the area's attractions and dining options. The hotel is known for its modern amenities and attentive service, ensuring a pleasant experience for guests.
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Accessible Hotel
Hotel with Outdoor Pool
Room Types
Single RoomProviding free toiletries, this single room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned single room provides a flat-screen TV with cable channels, soundproof walls, a minibar, a wardrobe as well as city views. The unit offers 1 bed.
Double RoomProviding free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned double room provides a flat-screen TV with cable channels, soundproof walls, a minibar, a wardrobe as well as an inner courtyard view. The unit offers 1 bed.
Twin RoomFeaturing free toiletries, this twin room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The air-conditioned twin room features a flat-screen TV with cable channels, soundproof walls, a minibar, a wardrobe as well as city views. The unit has 2 beds.
Triple RoomThe spacious triple room offers air conditioning, soundproof walls, as well as a private bathroom boasting a bath and a shower. The triple room provides a minibar, a wardrobe, a safe deposit box, a flat-screen TV with cable channels, as well as an inner courtyard view. The unit has 3 beds.
Junior SuiteGuests will have a special experience as the suite features a hot tub. This suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite provides a flat-screen TV with cable channels, soundproof walls, a minibar, a wardrobe as well as city views. The unit offers 1 bed.
SuiteGuests will have a special experience as the suite offers a hot tub. This suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite provides a flat-screen TV with cable channels, soundproof walls, a minibar, a wardrobe as well as city views. The unit offers 1 bed.
Guest Reviews
Location
Hotel Britania Crystal Collection boasts an enviable spot in Miraflores, frequently praised by guests for being 'perfect', 'excellent' and 'strategic'. This vibrant district is revered for its safety, making it one of the safest places in Lima. Tourists appreciate its proximity to many key attractions, including Kennedy Park, the Inca markets and the bustling business center, all within walking distance. The hotel is also conveniently near essential transport links like the metro and bus stations, facilitating easy access to the city center and further provinces.
Being centrally located in the heart of Miraflores, the hotel is close to a range of dining options, shopping opportunities and key points of interest. Guests particularly enjoy the hotel's nearness to Larcomar, the Love Park and the iconic Malecon. Despite its central position, the hotel maintains a quiet atmosphere, providing a peaceful refuge amidst the buzz of Miraflores.
Additionally, the surrounding neighborhood is highly praised for its friendliness and vibrant character, offering numerous restaurants, bars and commercial shops. The accessibility to the various attractions and amenities, combined with the hotel's spacious, clean and comfortable rooms, makes Hotel Britania Crystal Collection a favored choice for those looking to explore the lively district of Miraflores.
Breakfast
Guest reviews of the breakfast at Hotel Britania Crystal Collection generally paint a positive picture, highlighting several standout qualities. Many visitors found the breakfast to be "unbeatable," "excellent," and "delicious," with high praise for its quality and variety. The breakfast buffet, in particular, was frequently mentioned as providing everything one could want, including fresh fruits, cook-to-order eggs and a good range of warm foods. Extended breakfast hours, starting as early as 6:30 AM, are appreciated by guests, allowing flexibility for early starts.
Despite the abundant praise, there are also consistent mentions of areas needing improvement. Some guests felt that the variety of breakfast items was lacking with reports of monotonous options over extended stays and requests for more fruits and vegetables. There were occasional complaints about items not being replenished quickly and limited choices that may not justify the cost. A few guests noted issues with the freshness and temperature of some food items, such as cold coffee and hard breakfast bread.
Overall, while the breakfast is recognized for its good taste and generous offerings, consistent execution and variety enhancements could further elevate the guest experience.
Dinner
Hotel Britania Crystal Collection offers an excellent internal restaurant that is often praised for its exquisite food and the commendable performance of its restaurant staff. However, there are some notable areas for improvement. While the quality of the food, especially during dinner, has received positive remarks, the availability of dinner menus exclusively in Spanish has caused inconvenience for some guests. Additionally, feedback points to the need for more variety on the menu and issues with the greasiness of the food. Reports of poor and appalling service at the restaurant suggest inconsistency in the dining experience and the absence of a buffet has also been noted as a downside. Overall, the restaurant shows promise but needs to address these concerns to enhance the dining experience fully.
Rooms
Hotel Britania Crystal Collection offers a variety of spacious, clean and comfortable rooms that guests consistently appreciate. The accommodations are praised for their sizeable layouts, including large beds and ample room for toiletries. Many guests highlight the modern, functional bathrooms, some even equipped with jacuzzis, adding an extra touch of luxury. The rooms are equipped with refrigerators and air conditioning, ensuring a pleasant stay.
The decor is noted as elegant and stylish with several mentions of bright, well-lit spaces featuring beautiful large skylights. The comfort of the beds and the quiet environment contribute to a restful experience. However, there are a few mentions of issues such as insufficient soundproofing and occasional musty smells. While some rooms are modern and updated, a handful are described as slightly outdated or too stark.
Overall, the spaciousness, cleanliness and comfort of the rooms, along with their modern amenities, make Hotel Britania Crystal Collection a solid choice for travelers seeking a pleasant and functional stay.
Beds
At the Hotel Britania Crystal Collection, guests frequently praise the beds for their comfort and quality. Many reviews highlight the beds as being very comfortable, cozy and equipped with high-quality sheets. Descriptions like super comfortable, good size and fantastic beds appear repeatedly, indicating a high standard for sleep quality.
Guests appreciate the good mattresses and bedding provided, often noting the beds as a standout feature of their stay. Although the beds are generally described as very comfortable, a few guests mentioned that they might be a bit too small for two people and that some beds transition from king-size to double, which may cause an inconvenience for couples.
However, while the beds receive high marks, the pillows seem to be a point of contention. Several reviews mention that the pillows are too thick, hard or big, leading to discomfort. Some guests even suggested changing the pillows after the first night. Despite these pillow issues, the overall impression remains positive with the beds themselves making a significant contribution to a comfortable stay at the hotel.
Cleanliness
Hotel Britania Crystal Collection stands out for its exceptional cleanliness, earning high praise from guests for its immaculate rooms and facilities. Visitors frequently note the cleanliness of every corner of the hotel, from the spacious and comfortable rooms to the welcoming community areas. The rooms are not only clean but also described as cozy, fresh and well-maintained, making guests feel right at home.
Guests appreciate the daily cleaning routines and the neat and tidy appearance of both the lobby and front terrace/pool area. The bathrooms also receive favorable comments for their cleanliness, though there were a few mentions of issues with hot water. Despite this minor setback, the overall sentiment towards the general cleanliness is overwhelmingly positive.
Furthermore, the hotel's prime location and friendly, attentive staff complement the cleanliness, making it a highly recommended stay. A few rough edges, such as the expensive coin laundry service or limited buffet items, are mentioned but do not overshadow the strong emphasis on cleanliness and comfort.
In summary, Hotel Britania Crystal Collection excels in providing a clean and pleasant environment for its guests, ensuring a comfortable and enjoyable stay.
Staff
The reviews for 'Hotel Britania Crystal Collection' consistently highlight the exceptional friendliness and attentiveness of the staff. Guests frequently commend their pleasant, kind and polite demeanor, noting that the hotel team is both approachable and helpful. The night guard, receptionists, cleaning team and overall staff receive specific praise for being courteous, professional and highly responsive to guests' needs. Despite a few isolated mentions of less friendly interactions, the general consensus is that the hotel's employees contribute greatly to a positive atmosphere. The service is described as excellent with staff members going above and beyond to ensure a pleasant stay, making guests feel genuinely welcomed and well cared for.
Wi-Fi
Hotel Britania Crystal Collection offers free Wi-Fi throughout the property, which is a plus for guests looking to stay connected during their stay. Many reviews highlight good internet connectivity with some even mentioning very good Wi-Fi signal and great, fast internet. The availability of internet on TV and functional internet in various spaces are additional conveniences that guests appreciate.
However, there are occasional issues with the Wi-Fi. Some guests noted that the wifi can be unreliable, particularly during certain hours and the signal can be weak or even non-functional in some rooms. Stability appears to be a concern with reports of unstable and slow connections.
Overall, while the hotel generally provides good Wi-Fi service, it's worth noting that performance can vary and some areas may experience connectivity issues.
Pool
The pool at Hotel Britania Crystal Collection receives mixed feedback from guests, skewed more towards its positive aspects. Particularly appreciated is the beautiful rooftop pool that offers scenic views. Guests consistently describe the pool area as comfortable and pleasant with added amenities like showers and towels enhancing the experience. There is also frequent mention of the sauna area, which complements the pool well.
However, the pool's size often comes under scrutiny, regularly being described as small. Cleanliness is another point of contention with some guests finding the pool very clear, while others noted it was not so clean or even dirty. The lack of heating also emerges as a recurrent issue, especially during colder months when the pool water is described as too cold for swimming.
Despite these drawbacks, many still found the pool to be a nice addition to their stay, often highlighting it alongside the rooftop terrace. The pool is accessible only by reservation, which helps manage its size limitations. While not without its faults, the rooftop pool at Hotel Britania Crystal Collection adds a unique charm to the hotel experience, particularly during warmer weather.
Family
Hotel Britania Crystal Collection offers a comfortable experience with large, private rooms and balconies, making it a great place for a weekend getaway. While not ideal for families with very young children due to specific issues with the crib, the hotel provides amenities such as a pool that can be enjoyable for older children and adults. Situated in the beautiful city of Lima, it is particularly suited for a quick stay in the vibrant neighborhood of Miraflores. Though there might be occasional noise, the overall setting provides a relaxing environment for guests.
Yes, Hotel Britania Crystal Collection has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Hotel Britania Crystal Collection.
No, Hotel Britania Crystal Collection doesn't allow dogs.
Yes, parking facilities are available at Hotel Britania Crystal Collection.
No, Hotel Britania Crystal Collection doesn't have a gym.