SM HOTEL Plus
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Summary of reviewsSM HOTEL Plus receives consistently positive reviews for its excellent location, ideally positioned near the airport and centrally located close to shopping centers and San Miguel Square. This prime location facilitates easy access to various attractions, shops, and dining options, enhancing the convenience and enjoyment of guests' stays. The hotel further impresses guests with its spacious and comfortable rooms, complete with cozy beds and high cleanliness standards, which together create a relaxing and inviting atmosphere.
Despite minor issues such as occasional water leakage from the shower glass door, the generous size and quietness of the rooms are frequently highlighted as memorable and significantly positive aspects. The hotel's dedication to maintaining immaculate common areas and individual rooms contributes to a welcoming environment that guests appreciate. Although breakfast service receives mixed feedback, with some guests noting a lack of variety and slow service, the overall dining experience includes pleasant interactions with the staff.
The hotel staff generally enjoys praise for their friendliness and attentiveness, particularly at reception and in the restaurant, with special commendations for waiter José's service. While a few interactions were less favorable, the overall impression of the staff remains positive, adding to the hotel's reputation for providing good value for money. SM HOTEL Plus excels in delivering a pleasant stay experience, characterized by its prime location, comfortable accommodations, and a team committed to guest satisfaction.
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Despite minor issues such as occasional water leakage from the shower glass door, the generous size and quietness of the rooms are frequently highlighted as memorable and significantly positive aspects. The hotel's dedication to maintaining immaculate common areas and individual rooms contributes to a welcoming environment that guests appreciate. Although breakfast service receives mixed feedback, with some guests noting a lack of variety and slow service, the overall dining experience includes pleasant interactions with the staff.
The hotel staff generally enjoys praise for their friendliness and attentiveness, particularly at reception and in the restaurant, with special commendations for waiter José's service. While a few interactions were less favorable, the overall impression of the staff remains positive, adding to the hotel's reputation for providing good value for money. SM HOTEL Plus excels in delivering a pleasant stay experience, characterized by its prime location, comfortable accommodations, and a team committed to guest satisfaction.
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Family Friendly Hotel
Dog Friendly Hotel
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Hotel with Parking
3-Star Hotel
Guest Reviews
SM HOTEL Plus boasts an impressive location that consistently pleases its guests. Ideally situated close to the airport, it provides convenience for travelers coming in and out of the city. Nestled centrally, the hotel is near shopping centers and the bustling San Miguel Square, making it easy for guests to indulge in retail therapy or explore the vibrant local scene. The hotel's proximity to Plaza San Miguel is frequently highlighted, with the venue just a short walk away, offering a variety of shops and dining options. Guests appreciate the centrality, which affords easy access to notable areas, including the avenue and the University. The location emerges as a standout feature, contributing significantly to an overall pleasant stay, complemented by clean and well-maintained facilities.
When it comes to breakfast at SM HOTEL Plus, the experiences tend to lean on the side of needing improvement. While there are mentions of good and adequate breakfasts, the overall theme from guest reviews suggests a lack of variety and slow service, with even early service at times failing to meet expectations. Guests have expressed dissatisfaction with minimal choices and coordination issues, which could be improved for a more pleasant start to the day. Despite isolated instances of pleasant dining experiences, there's a prevailing expectation for a more diverse and efficiently delivered breakfast spread.
SM Hotel Plus stands out for its spacious and comfortable rooms, which have delighted guests with their impressive sizes and cozy beds. The accommodations are consistently praised for their cleanliness, offering a fresh and inviting atmosphere for visitors. Guests appreciate the quietness of the rooms, which contributes to a restful stay. While the facilities in the rooms are generally in good condition, some guests have noted minor inconveniences, such as a gap in the shower glass door that can lead to water leaking onto the bathroom floor. Despite this, the positive aspects of the rooms far outweigh the negatives, with many describing them as lovely, large, and perfectly suited for a comfortable stay.
SM HOTEL Plus has consistently impressed guests with its high standards of cleanliness. Common areas and individual rooms are notably clean and well-maintained, contributing to a comfortable and inviting atmosphere throughout the hotel. Many guests highlighted the spaciousness and cleanliness of their rooms, adding to the overall sense of comfort and relaxation. The hotel's modern facilities also enhance the experience, with decor and amenities receiving positive remarks. Despite occasional lapses in daily cleaning requests, the overall cleanliness and service quality remain positive features for visitors. With its excellent location and clean environment, SM HOTEL Plus provides guests with a welcoming and pleasant stay.
The reviews for SM HOTEL Plus reveal a mixed but predominantly positive impression of the hotel's staff. Guests frequently highlight the friendliness and attentiveness of the team, particularly praising the reception staff and the young lady in the restaurant. Many guests note the exceptional hospitality and the helpfulness of the personnel, describing their interactions as polite and welcoming. Special mentions include the attentive service from waiter José, which left a lasting impression. Guests appreciate the convenience of being able to store luggage before and after their stay, which adds to the hotel's good value for money. However, a few reviews indicate inconsistencies, with some guests experiencing less satisfactory encounters at reception, citing a need for more kindness. Despite these occasional lapses, the general consensus underscores a positive and friendly experience overall, emphasizing the commendable aspects of the staff at SM HOTEL Plus.
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Cleanliness
Staff
No, SM HOTEL Plus doesn't have any pool.
No, a spa isn't available at SM HOTEL Plus.
Yes, SM HOTEL Plus welcomes dogs.
Yes, parking facilities are available at SM HOTEL Plus.
No, SM HOTEL Plus doesn't have a gym.
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