Sonesta ES Suites Baltimore BWI Airport
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Summary of reviewsThe Sonesta ES Suites Baltimore BWI Airport has received favorable reviews across various aspects of its services and amenities, creating an overall positive impression on guests.
The hotel's location is exceptionally well-regarded, positioned conveniently near BWI Airport which facilitates ease of access for travelers. Guests appreciate the bright, safe environment and the proximity to downtown Baltimore and numerous dining options. The walkability to attractions and restaurants also makes this location suitable for both families and individual travelers looking to explore local areas while enjoying quiet, clean surroundings.
The breakfast experience at the hotel typically satisfies guests with its quality and variety. The offerings include a hearty spread with fresh fruit, bagels, yogurt and a fun pancake machine, although some guests felt that the inclusion of items like bacon and sausage would further enhance the meal. Long-term guests noted some repetitiveness, but overall, the breakfast is considered a valuable addition, especially with safety measures in place during the pandemic.
Guests frequently praise the rooms for their spaciousness, cleanliness and practical layout. The rooms, often described as feeling like cozy apartments, are well-equipped with kitchenettes, comfortable beds and ample bathroom space. Despite occasional minor issues like a malfunctioning AC, the prompt and helpful response from the staff mitigates these concerns, maintaining a high level of guest satisfaction.
Cleanliness receives mixed reviews with many guests endorsing the hotel's high standards of cleanliness throughout the property, particularly in the main lobby and hallways. However, some guests have pointed out cleanliness issues such as hair on carpets and improperly cleaned bathrooms. Despite these occasional lapses, the general opinion emphasizes a clean and pleasant environment.
The staff at Sonesta ES Suites Baltimore BWI Airport stands out for their friendly, helpful and professional service. Guests frequently highlight the friendliness of both the front desk and kitchen staff with specific individuals like Lauriane A, Nutan and General Manager Jason receiving special commendations for their exceptional hospitality.
Families find the hotel well-suited to their needs, thanks to spacious suite rooms with separate bedrooms, providing comfort and convenience. While some feel the setup might not be perfect for every family, the overall consensus is that the hotel is a great choice for those traveling with children, adding to its family-friendly reputation.
The primary beds in the hotel have garnered positive feedback for their comfort, although the sofa beds have been less satisfactory with guests suggesting that they need new mattresses for better comfort.
In summation, Sonesta ES Suites Baltimore BWI Airport delivers a commendable guest experience with strong points in location, breakfast offerings, room comfort, cleanliness and exceptional staff service, making it a solid choice for travelers seeking both convenience and comfort.
Categories
The hotel's location is exceptionally well-regarded, positioned conveniently near BWI Airport which facilitates ease of access for travelers. Guests appreciate the bright, safe environment and the proximity to downtown Baltimore and numerous dining options. The walkability to attractions and restaurants also makes this location suitable for both families and individual travelers looking to explore local areas while enjoying quiet, clean surroundings.
The breakfast experience at the hotel typically satisfies guests with its quality and variety. The offerings include a hearty spread with fresh fruit, bagels, yogurt and a fun pancake machine, although some guests felt that the inclusion of items like bacon and sausage would further enhance the meal. Long-term guests noted some repetitiveness, but overall, the breakfast is considered a valuable addition, especially with safety measures in place during the pandemic.
Guests frequently praise the rooms for their spaciousness, cleanliness and practical layout. The rooms, often described as feeling like cozy apartments, are well-equipped with kitchenettes, comfortable beds and ample bathroom space. Despite occasional minor issues like a malfunctioning AC, the prompt and helpful response from the staff mitigates these concerns, maintaining a high level of guest satisfaction.
Cleanliness receives mixed reviews with many guests endorsing the hotel's high standards of cleanliness throughout the property, particularly in the main lobby and hallways. However, some guests have pointed out cleanliness issues such as hair on carpets and improperly cleaned bathrooms. Despite these occasional lapses, the general opinion emphasizes a clean and pleasant environment.
The staff at Sonesta ES Suites Baltimore BWI Airport stands out for their friendly, helpful and professional service. Guests frequently highlight the friendliness of both the front desk and kitchen staff with specific individuals like Lauriane A, Nutan and General Manager Jason receiving special commendations for their exceptional hospitality.
Families find the hotel well-suited to their needs, thanks to spacious suite rooms with separate bedrooms, providing comfort and convenience. While some feel the setup might not be perfect for every family, the overall consensus is that the hotel is a great choice for those traveling with children, adding to its family-friendly reputation.
The primary beds in the hotel have garnered positive feedback for their comfort, although the sofa beds have been less satisfactory with guests suggesting that they need new mattresses for better comfort.
In summation, Sonesta ES Suites Baltimore BWI Airport delivers a commendable guest experience with strong points in location, breakfast offerings, room comfort, cleanliness and exceptional staff service, making it a solid choice for travelers seeking both convenience and comfort.
Business Hotel
This hotel offers business-friendly amenities. It provides a comfortable stay with services suitable for extended stays.
Hotel with Parking
This hotel offers free parking for guests, providing a convenient and complimentary service for those with vehicles.
Hotel with Outdoor Pool
An outdoor pool is available for guests at this hotel. It provides an opportunity for outdoor relaxation and swimming.
Hotel near Golf Courses
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Accessible Hotel
Hotel with Gym
3-Star Hotel
Guest Reviews
The Sonesta ES Suites Baltimore BWI Airport boasts a highly praised location that consistently receives positive feedback from guests. Situated conveniently near the BWI Airport, this hotel ensures easy access for travelers. Its vicinity is dotted with numerous dining options, making it a favorable choice for those looking to explore local eateries. The hotel is also recognized for being close to both the airport and downtown Baltimore, offering a mix of peaceful surroundings and urban accessibility.
Guests appreciate the hotel's cleanliness and the quiet ambience that adds to the comfort of their stay. The area is described as bright and safe, contributing to its appeal. Visitors find it walkable to various attractions and restaurants, enhancing the convenience aspect. Additionally, the location turns out to be suitable for families, providing a balance between proximity to the city's hustle and a more relaxed periphery.
The Sonesta ES Suites Baltimore BWI Airport aligns with expectations by providing good value for money, complemented by nice rooms and a commendable breakfast. For those traveling with pets, the pet-friendly policy is a notable plus. This blend of strategic location, convenience and cleanliness makes it an ideal choice for both short stays and longer visits.
Sonesta ES Suites Baltimore BWI Airport offers a breakfast experience that generally satisfies guests with many highlighting the quality and variety of the offerings. The breakfast is frequently described as good, delicious and fulfilling, featuring a decent spread with hearty items and a hot buffet. Many appreciated the inclusion of fresh fruit, fresh bagels and yogurt and the presence of a pancake machine added a fun touch for some visitors.
However, there are mixed opinions regarding the meat options; several guests noted the absence of bacon and sausage, which could enhance the meal. The breakfast is often praised for its variety, though a few long-term guests felt the menu became repetitive over extended stays. A specific positive note is the different meat options provided on certain days, though issues with food temperatures were mentioned.
Moreover, guests found the breakfast to be a valuable and secure service, especially during the pandemic with measures in place for safety. Overall, while not considered extraordinary, the breakfast at Sonesta ES Suites is a commendable part of the stay, contributing to a comfortable and satisfying guest experience.
Sonesta ES Suites Baltimore BWI Airport offers a commendable accommodation experience primarily praised for its spaciousness, cleanliness and practicality. Guests frequently highlight the large, pristine and comfortable rooms that evoke the feel of a cozy apartment. The inclusion of a well-equipped kitchenette is often noted as a valuable convenience for longer stays.
The property maintains a high standard of cleanliness with rooms described as very clean, modern and well kept. Guests also appreciate the comfortable beds and the ample dimensions of the bathrooms. The suite layouts receive favorable comments for their functionality and the thoughtful setup of rooms, catering well to families or groups requiring multiple bedrooms.
Although there was an occasional issue with room amenities, such as a malfunctioning AC on one occasion, the staff's responsiveness in addressing these concerns and providing compensatory services like a late checkout is positively noted. Overall, the reviews reflect a high level of satisfaction with the quality, size and upkeep of the rooms at this property.
The beds at Sonesta ES Suites Baltimore BWI Airport have generally received positive feedback for comfort. Guests frequently described the main beds as very comfortable and comfy. However, the sofa bed often did not meet the same standards with mentions of it being uncomfortable and in need of a new mattress. Overall, while the primary beds have satisfied guests, the sofa beds may require attention for improved comfort.
Sonesta ES Suites Baltimore BWI Airport receives mixed reviews regarding its cleanliness. Many guests find the rooms to be very clean, comfortable and well-appointed with some describing the entire hotel as exceptionally clean. The main lobby particularly stands out for its superb cleanliness. Positive comments also highlight the hotel’s clean and bright environment and the hallways smelling really clean.
However, several guests cited issues that contrast these positive experiences. Some rooms had cleanliness issues such as hair on the carpets, trash left from previous guests and bathrooms that weren't up to standard. Hallways sometimes had a lingering smell of weed and were occasionally filled with trash. Despite these drawbacks, the general consensus acknowledges that the staff is very nice, helpful and friendly, which adds to the overall pleasant experience for many guests.
At the Sonesta ES Suites Baltimore BWI Airport, the staff has garnered significant praise from guests for their exceptional service. Words like helpful, friendly and welcoming are frequently used to describe their demeanor, highlighting a consistently positive and professional attitude. Guests noted that the front desk staff stood out for their good service and willingness to assist, especially when it came to accommodating room switch requests. The kitchen staff also received special mentions for their pleasantness.
Several reviews emphasized the courteous and kind nature of the staff with specific shout-outs to individuals like Lauriane A and Nutan for their attentiveness and professionalism. The General Manager, Jason, was also acknowledged as a delight, contributing to the overall positive atmosphere of the hotel. Despite one mention of curt reception staff, the overwhelming consensus is that the staff at Sonesta ES Suites Baltimore BWI Airport goes above and beyond in making guests feel comfortable and welcomed.
Many guests praised Sonesta ES Suites Baltimore BWI Airport for its family-oriented atmosphere and suitability for large groups, highlighting its spacious and clean accommodations. Families particularly appreciated the suite rooms, which provided ample space with separate bedrooms enhancing comfort. This hotel is seen as an excellent choice for families with children, offering enough room for events like a sleepover for young kids. However, some visitors felt that it might not be ideal for every family. Despite this, its proximity to downtown Baltimore adds convenience for those looking to explore the area.
Location Show Map
Location
Guests appreciate the hotel's cleanliness and the quiet ambience that adds to the comfort of their stay. The area is described as bright and safe, contributing to its appeal. Visitors find it walkable to various attractions and restaurants, enhancing the convenience aspect. Additionally, the location turns out to be suitable for families, providing a balance between proximity to the city's hustle and a more relaxed periphery.
The Sonesta ES Suites Baltimore BWI Airport aligns with expectations by providing good value for money, complemented by nice rooms and a commendable breakfast. For those traveling with pets, the pet-friendly policy is a notable plus. This blend of strategic location, convenience and cleanliness makes it an ideal choice for both short stays and longer visits.
Breakfast
However, there are mixed opinions regarding the meat options; several guests noted the absence of bacon and sausage, which could enhance the meal. The breakfast is often praised for its variety, though a few long-term guests felt the menu became repetitive over extended stays. A specific positive note is the different meat options provided on certain days, though issues with food temperatures were mentioned.
Moreover, guests found the breakfast to be a valuable and secure service, especially during the pandemic with measures in place for safety. Overall, while not considered extraordinary, the breakfast at Sonesta ES Suites is a commendable part of the stay, contributing to a comfortable and satisfying guest experience.
Rooms
The property maintains a high standard of cleanliness with rooms described as very clean, modern and well kept. Guests also appreciate the comfortable beds and the ample dimensions of the bathrooms. The suite layouts receive favorable comments for their functionality and the thoughtful setup of rooms, catering well to families or groups requiring multiple bedrooms.
Although there was an occasional issue with room amenities, such as a malfunctioning AC on one occasion, the staff's responsiveness in addressing these concerns and providing compensatory services like a late checkout is positively noted. Overall, the reviews reflect a high level of satisfaction with the quality, size and upkeep of the rooms at this property.
Beds
Cleanliness
However, several guests cited issues that contrast these positive experiences. Some rooms had cleanliness issues such as hair on the carpets, trash left from previous guests and bathrooms that weren't up to standard. Hallways sometimes had a lingering smell of weed and were occasionally filled with trash. Despite these drawbacks, the general consensus acknowledges that the staff is very nice, helpful and friendly, which adds to the overall pleasant experience for many guests.
Staff
Several reviews emphasized the courteous and kind nature of the staff with specific shout-outs to individuals like Lauriane A and Nutan for their attentiveness and professionalism. The General Manager, Jason, was also acknowledged as a delight, contributing to the overall positive atmosphere of the hotel. Despite one mention of curt reception staff, the overwhelming consensus is that the staff at Sonesta ES Suites Baltimore BWI Airport goes above and beyond in making guests feel comfortable and welcomed.
Family
Yes, Sonesta ES Suites Baltimore BWI Airport has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Sonesta ES Suites Baltimore BWI Airport.
Yes, Sonesta ES Suites Baltimore BWI Airport welcomes dogs.
Yes, parking facilities are available at Sonesta ES Suites Baltimore BWI Airport.
Yes, Sonesta ES Suites Baltimore BWI Airport has a gym.
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