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SM Apartments

Lleida , Plateria 36 (Show on Map)

6.3

Rated

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1 room2 guests 1 room, 2 guests

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Summary of reviewsSM Apartments, located in the bustling heart of Lleida, enjoys praise for its central position. Guests appreciate being within easy walking distance of shops, supermarkets, major attractions, and educational institutions like the university and Ilerna, making it a preferred choice for academic visits. Despite its prime urban setting, the neighborhood remains calm, offering a peaceful retreat after a day of exploration. Proximity to parking facilities also allows for stress-free travel around the city.

The cleanliness of the accommodations presents a varied picture. While some guests report a satisfactory level of cleanliness, others feel there's room for improvement, particularly with bedding and kitchen areas. Addressing these cleanliness issues could significantly enhance the guest experience.

Interactions with the staff at SM Apartments have been mixed. Guests cherish the friendly demeanor of the team, despite some communication challenges that occasionally leave issues unresolved. The staff's helpfulness shines through in various situations, contributing to the overall hospitality experience.

The beds at SM Apartments elicit diverse feedback. Some guests find them comfortable, while others note the inconvenience of two single mattresses pushed together. Upgrading the bedding could be a beneficial move for future guests.

Overall, SM Apartments successfully combines a strategic location with modern amenities, offering a convenient base for those seeking to immerse themselves in Lleida's dynamic atmosphere. With improvements in cleanliness and communication, the guest experience could be further enhanced.
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Apartment with Free Wi-Fi

Cheap Apartment

3-Star Apartment

Room Types

Loft Featuring a private entrance, this air-conditioned apartment comprises 1 bedroom and 1 bathroom with a bath or a shower. The well-fitted kitchen features a stovetop, a refrigerator, kitchenware and a microwave. Boasting a balcony with city views, this apartment also provides a seating area and a flat-screen TV. The unit offers 2 beds.

About SM Apartments

License: HUTL-000979

Guest Reviews

6.3

Rated

Location

Nestled in the vibrant heart of Lleida, SM Apartments boast an enviable central location that guests frequently rave about. Positioned right in the city center, it's easy to see why visitors appreciate the convenience of being within walking distance to a wealth of shops, supermarkets, and major city attractions. The close proximity to educational institutions like the university and Ilerna makes it an appealing choice for those visiting for academic purposes.

With parking facilities nearby, exploring Lleida becomes a hassle-free experience. The apartments are situated just steps away from the bustling Main Street, ideal for those eager to dive into the city's dynamic atmosphere. Despite its central spot, the neighborhood maintains a peaceful vibe, perfect for unwinding after a day of activities.

Visitors to SM Apartments often note the cleanliness and organization of the accommodations, which complement the exceptional location. The apartments appear to have undergone renovations, offering modern amenities and comfort that enhance the overall guest experience. Although the lively area invites exploration, guests have advised exercising caution during evening strolls.

In summary, SM Apartments provide a strategic base for those looking to immerse themselves in the city's offerings, combining both practicality and comfort in a prime urban setting.

Beds

SM Apartments offers a range of bedding experiences, with a mix of feedback from guests regarding their comfort. Some visitors found the beds to be comfortable, highlighting a positive aspect of their stay. Others mentioned that the beds consisted of two single mattresses pushed together, which led to a less comfortable experience for some who would have preferred a traditional double bed. A few guests noted issues with bedding not being cleaned thoroughly upon arrival, affecting their initial impressions. While opinions on bed firmness varied, it is evident that SM Apartments has the opportunity to enhance guest satisfaction by considering upgrades or adjustments to their bedding offerings in the future.

Cleanliness

SM Apartments presents a mixed picture when it comes to cleanliness, with some guests expressing satisfaction about certain aspects while others highlight significant concerns. On a positive note, some guests describe their stay as comfortable, and a few mention that everything was very clean. However, recurring feedback indicates that the cleaning standards overall could use a boost. Guests have pointed out issues such as stained and unwashed bedding, dirty dishes, and unclean floors. The bathrooms and kitchens often come in for criticism, with reports of grime, limescale, and even unattended personal items from previous occupants. This inconsistency in cleanliness, coupled with occasional complaints about unpleasant odors, detracts from the overall experience. While there are elements of comfort, there is a consensus that improving housekeeping could significantly enhance guest satisfaction. Amenities such as air conditioning and the availability of kitchenware also appear to require attention, with several guests highlighting their inadequacies.

Staff

SM Apartments offers a mixed experience when it comes to interactions with the staff. Guests have encountered difficulties with communication, often needing to follow up via WhatsApp or calls to get a response. There have been instances where guests felt neglected, as even crucial issues like a missing TV remote or malfunctioning air conditioning were left unaddressed by the host. Additionally, the lack of personalized service can make guests feel overlooked, leading to some dissatisfaction.

However, not all interactions are negative. The cleaning lady has been noted for her helpfulness, assisting guests in resolving issues, like finding a room with functioning air conditioning. Among the staff, there is a general sense of friendliness that guests appreciate, and the individual tasked with ensuring everything is alright seems dedicated, even if challenges with communication persist.

Though SM Apartments might be an affordable and simple choice, the balancing act between the amiable staff and the management's communication hurdles may affect the overall guest experience.

No, SM Apartments doesn't have any pool.

No, a spa isn't available at SM Apartments.

No, SM Apartments doesn't allow dogs.

No, parking facilities aren't available at SM Apartments.

No, SM Apartments doesn't have a gym.

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