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Summary of reviewsHotel Cittadella, situated in the heart of Locarno's picturesque old town, offers an exceptional location that guests frequently praise. Its proximity to Piazza Grande, local attractions, the train station and the lakefront provides both convenience and a peaceful night's rest. The hotel's central and serene setting makes it an ideal base for exploring Locarno and attending events such as the Moon and Stars festival. Coupled with friendly staff and high standards of cleanliness, the location enhances the overall experience.
Breakfast at Hotel Cittadella receives high acclaim for its delicious and generous spread. Guests appreciate the variety and quality of products, which include fresh fruit, eggs, cold cuts, various cheeses and smoked salmon. The cozy atmosphere and attentive service, highlighted by freshly prepared cappuccinos and good coffee, contribute positively to guests' mornings. Although some describe the breakfast as simple or small, it remains sufficient and lovingly prepared.
The hotel's in-house restaurant also stands out with its exceptional dining experience, particularly noted for its seafood offerings. Having earned 14 Gault Millau points, the restaurant is commended for its top-notch cuisine with many guests highlighting the superior quality of fish dishes. While some mention that dinner can be pricey, the quality of the food justifies the cost, making the restaurant a highlight of any stay at the hotel.
Guest rooms at Hotel Cittadella are praised for their cleanliness and stylish renovations. Many find the rooms beautifully furnished, comfortable and equipped with modern amenities. Despite some rooms being small, particularly the attic rooms and a lack of air conditioning, fans are provided. Guests appreciate rooms facing the inner courtyard for their quiet environment and small balconies for a cozy outdoor space. The beds are frequently highlighted for their comfort, ensuring restful nights for guests.
Cleanliness is a consistent highlight with many guests describing the accommodations as spotlessly clean. Despite a few comments on bathrooms being incompletely clean, the overall hotel facilities are maintained in immaculate condition.
The warm and welcoming atmosphere of Hotel Cittadella is significantly attributed to its friendly and attentive staff. Guests consistently highlight the staff's accommodating and kind nature, particularly praising the breakfast service for its attentiveness. Although there are minor critiques, such as the lack of assistance with luggage, overall, the staff's friendliness and helpfulness make the stay enjoyable and pleasant.
In summary, Hotel Cittadella offers a charming and comfortable stay with its prime location, excellent dining experiences, well-appointed rooms, high cleanliness standards and exceptional staff service. Show more
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Family Friendly Hotel
Located on Via Cittadella, this hotel offers a comfortable stay for families. It's conveniently situated near local attractions and amenities.
Small Hotel
This hotel is centrally located and offers comfortable accommodations. It is a convenient base for exploring Locarno's historical sites and cultural attractions.
3-Star Hotel
This hotel provides a reliable and comfortable stay. It is well-regarded for its convenient location and friendly service.
Dog Friendly Hotel
Room Types
Guest Reviews
Location
Nestled in the heart of Locarno's picturesque old town, Hotel Cittadella boasts an exceptional location that guests frequently praise. This quaint establishment is conveniently situated just steps away from Piazza Grande, offering easy access to the city's vibrant center while ensuring a peaceful night's rest. Many visitors appreciate the hotel's proximity to key attractions, including the train station and the lakefront, both of which can be reached on foot within minutes. The surrounding area is described as beautiful and quiet, providing an ideal setting for a relaxing stay.
The hotel's position makes it particularly appealing for those attending local events, such as the Moon and Stars festival. Guests highlight the convenience of being centrally located with everything they need within a short walking distance. Cleanliness and friendly staff further complement the prime location, enhancing the overall experience. Whether in town for a performance or simply exploring Locarno, Hotel Cittadella's central and serene environment offers the perfect base for visitors.
Breakfast
Hotel Cittadella's breakfast offerings receive high praise from guests with many highlighting the delicious and generous nature of the spread. The breakfast is often described as delicious with words like quality products and top-notch emphasizing its excellence. Guests appreciate the wide selection and variety available at the buffet, which includes fresh fruit, eggs, cold cuts, good bread, jams, different types of cheese and even smoked salmon.
Attention to detail and a cozy atmosphere enhance the experience and the friendly service provided by the breakfast staff is frequently noted with guests mentioning the warm and welcoming environment. Freshly prepared cappuccinos and good coffee add a special touch, contributing to the positive impressions.
While some mention the breakfast is simple or small, it is still deemed sufficient and lovingly prepared. Overall, the breakfast at Hotel Cittadella is highly recommended, offering ample and fresh options with something for everyone's taste. The combination of quality food and excellent service ensures a great start to the day for guests at this charming hotel.
Dinner
Hotel Cittadella's restaurant consistently receives high praise for its exceptional dining experience. The seafood offerings are particularly noteworthy, often described as the best in the area. The restaurant has earned 14 Gault Millau points, underscoring its top-notch quality. Guests frequently commend the excellent and sensational cuisine with many emphasizing the rarity of finding such superior fish dishes. While some note the dinner can be pricey, the overall sentiment is that the quality justifies the cost. This highly recommended in-house restaurant stands out for its very fine and good food, making it a highlight of any stay at the hotel.
Rooms
Hotel Cittadella's guest rooms have garnered praise for their cleanliness and stylish renovations. Many guests found the rooms to be beautifully furnished and well-equipped with some highlighting their comfort and cozy atmosphere. The modern renovations and thoughtful design contribute to the welcoming feel of the hotel.
Despite being well-appointed, some rooms are quite small, particularly the attic rooms, which have limited space and ventilation. A lack of air conditioning is noted, though fans are provided. Bathrooms, although newly renovated and practical, are often described as extremely small with unique layouts where toilet seats share the shower space.
Guests appreciate the hotel's quiet environment, especially rooms facing an inner courtyard or located on higher floors. Rooms with small balconies are a pleasant feature, offering a cozy outdoor space. Additionally, the beds receive commendation for their comfort, contributing to restful nights.
In summary, Hotel Cittadella offers stylish, clean and well-furnished rooms that, while sometimes compact, provide a comfortable and quiet stay.
Beds
Hotel Cittadella guests generally praise the comfort provided by the hotel's beds. Reviews consistently highlight the beds as very comfortable with several mentioning the nice firmness and good mattresses. Despite a few mentions of the bedding being hard or the beds having a tendency to slide, guests overall seem to appreciate the quality sleep facilitated by the comfortable beds. While there is a slight nod to sacrificing some comfort, the positive emphasis on the bedding stands out.
Cleanliness
Hotel Cittadella consistently impresses guests with its high standards of cleanliness. The rooms are reliably described as very clean and many visitors highlight the accommodation as super clean. The cleanliness of both the rooms and overall hotel facilities receives frequent praise with terms like spotlessly clean and cleanliness top mentioned repeatedly. While the bathrooms are generally noted as nice, a few comments indicate they might be incompletely clean. Overall, the hotel maintains a great location with everything kept in immaculate condition, ensuring a pleasant and hygienic stay for all guests.
Staff
Hotel Cittadella is praised for its warm and welcoming atmosphere, significantly attributed to its friendly and attentive staff. Numerous guests have highlighted the staff's accommodating and flexible nature, adding that they are notably courteous and kind. From the moment of arrival, the hospitality is evident with the team making a positive impression by being helpful and super friendly. The breakfast service, in particular, stands out for its attentive and friendly approach, making mornings pleasant for guests. Despite some minor critiques, such as the lack of assistance with luggage, overall, the staff at Hotel Cittadella is described as exceptionally friendly, making the stay enjoyable and pleasant for all visitors.
No, Hotel Cittadella doesn't have any pool.
No, a spa isn't available at Hotel Cittadella.
Yes, Hotel Cittadella welcomes dogs.
No, parking facilities aren't available at Hotel Cittadella.