The pool at M Hotel Buffalo receives mixed feedback from guests but has several positive highlights that stand out. The pool area is described as beautiful and well-maintained with a large size that seems to be a hit with families, particularly kids who enjoyed using it. Many found the pool clean and of good standard with the indoor swimming pool setting adding to the overall appeal. The pool area also includes a unique greenhouse feature and cabana area, making it a distinctive attraction within the hotel.
However, some guests reported issues such as the pool being too cold or closed unexpectedly. There were mentions of cleanliness concerns, including cloudy water and debris like hair and plastic glass. The lack of pool towels was noted by several visitors, which added to the inconvenience. There were also occasional complaints about the smell of marijuana around the pool area and disruptive behavior from other guests or their children. Despite these drawbacks, the general sentiment indicates that many families, especially children, had an enjoyable experience at the pool.
The guest reviews for Ramada Niagara Falls By The River highlight that the hotel's pool has consistently been unavailable for use. Frequent comments indicate that the pool has been closed for various reasons, including maintenance, renovation and COVID-19 restrictions. Guests reported that they were not informed about the pool's closure at the time of booking and felt disappointed by this. Additionally, some mentioned issues with other amenities, such as a non-operational jacuzzi and gym closures. Overall, the lack of an operational pool was a significant point of dissatisfaction for many visitors.
The resort includes a pool and offers cottage-style accommodations. It provides a family-friendly environment with budget-friendly options.
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