Hotel Metro

London 42.98289200, -81.25088400 , 32 Covent Market Lane (Show on Map)
8.6
Very Good


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Summary of reviewsHotel Metro enjoys a prime downtown location that has earned widespread approval from guests, particularly those attending events at Rock The Park and Budweiser Gardens. Its proximity to Covent Garden Market, various restaurants, bars and shops provides both leisure and convenience. The hotel is described as clean, modern and tidy with spacious and well-decorated rooms enhancing the overall pleasant experience for most visitors.

The rooms at Hotel Metro are frequently praised for their large size, modern design and exceptional cleanliness. Guests appreciated the luxurious features such as walk-in showers, soaker tubs and tasteful decor which included exposed brick walls and ample closet space. Practical amenities like big bar fridges, comfortable beds, extra pillows and robes contributed further to a sense of luxury and comfort. Modern conveniences like Roku-connected TVs and scenic market views added to the relaxing ambiance, making the hotel a recommended choice for travelers.

Cleanliness is a standout aspect of Hotel Metro with many guests highlighting the spotless and beautifully furnished rooms. Few minor issues with dust in specific areas were noted, but the overall standard remains high. Additionally, the welcoming and warm staff contribute significantly to the positive guest experience, often being described as friendly, helpful and professional. Specific staff members have been commended for their outstanding service, enhancing the hotel's already excellent reputation.

Parking at Hotel Metro offers mixed experiences. While the proximity and security of the underground garage are appreciated, the cost and some confusion regarding its use have been pointed out. Although some guests found navigating parking arrangements inconvenient, the ability to pay for parking within the hotel is seen favorably. Clearer instructions and addressing cost concerns could improve the overall parking experience.

Bed comfort at Hotel Metro generally receives positive reviews with many guests describing the beds as very or super comfortable. However, some guests found them too soft or small and had mixed opinions on the pillows. Despite these varied reviews, the majority find the sleeping arrangements satisfactory.

In summary, Hotel Metro stands out for its superb downtown location, impeccable cleanliness, beautifully appointed rooms and exceptional staff service. While there are areas for improvement, particularly regarding parking and bed comfort, it remains a highly recommended choice for guests seeking both comfort and convenience in the heart of London.
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Hotel near Ski Resorts
This hotel is one of the popular lodging options near Boler Mountain Ski Resort, offering a convenient location.

Hotel for Honeymoon
Located in downtown London, Hotel Metro provides a stylish and convenient stay. The rooms are well-appointed, and its central location allows easy access to city attractions, making it ideal for honeymooners wanting to explore the city.

Dog Friendly Hotel
This hotel is tagged as dog-friendly.

Hotel with Parking
While there is no on-site parking, paid parking is available nearby in adjacent lots. The hotel offers complimentary valet parking for guests with hybrid vehicles.

Accessible Hotel
This hotel excels in accessibility with features including accessible parking, an accessible entrance without stairs, accessible doorways for all public spaces, and an accessible elevator. Accessible rooms are equipped with grab bars, visual strobe and audible fire/smoke detectors, TTY capabilities, and lowered viewports.

Hotel with Gym
Hotel Metro provides a gym for guests. It offers a convenient downtown location.

Boutique-style Hotel

Hotel with Spa

Romantic Hotel

Hotel near Nightlife Spots

Business Hotel

4-Star Hotel

Room Types
King Room This spacious room boasts high ceilings and custom-made furnishings. Starbucks coffee and a small fridge are included.

Double Room with Two Double Beds Located on the 3rd and 4th floors, this room offers Atrium views. It boasts custom-made furnishings, Starbucks coffee and an en suite bathroom with robes.

Loft Located on the top floor, features high ceilings, open spa bathroom and 24-hour concierge service.

Queen Room This room boasts custom-made furnishings and a small fridge. Starbucks coffee and an en suite bathroom with robes are also provided.

Queen Suite This suite is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The air-conditioned suite offers a flat-screen TV with streaming services, soundproof walls, a tea and coffee maker, a seating area as well as garden views. The unit offers 1 bed.

Guest Reviews
8.6
Very Good
Location
Hotel Metro boasts an enviable downtown location that has garnered positive remarks from guests, especially those attending local events at Rock The Park and Budweiser Gardens. Its proximity to a variety of amenities such as Covent Garden Market, restaurants, bars and shops makes it a prime spot for both leisure and convenience. Guests found the hotel clean, modern and very tidy with spacious and well-decorated rooms adding to their pleasant experience.

The hotel's central setting is ideal for exploring city sights and enjoying a weekend away, providing easy access to London's concert hall, grocery stores and numerous dining options. While many highlighted the benefits of being close to everything, from restaurants and entertainment to vibrant markets, a few mentioned the area felt less secure at night. Nevertheless, for most visitors, Hotel Metro's location was key to an enjoyable stay, blending convenience with the vibrant offerings of downtown London.

Rooms
Hotel Metro has garnered positive feedback for its rooms, which are often described as large, modern and exceptionally clean. Guests were pleasantly surprised to find the rooms more spacious and comfortable than anticipated with features like walk-in showers, soaker tubs and tasteful, modern decor contributing to an overall sense of luxury and ease. The rooms boast a charming yet sleek aesthetic, often highlighted by details such as exposed brick walls and ample closet space, as well as practical additions like big bar fridges.

The comfortable beds, luxurious showers and added amenities such as extra pillows and robes were frequently noted. Many guests appreciated the room layouts and modern conveniences, such as the Roku box connected to the TVs. The quiet ambiance, coupled with scenic views of the market and parts of the London skyline, further enhanced the relaxing atmosphere. Additionally, the location of the hotel, right in the heart of downtown, made it a convenient spot for exploring the city, attending events and accessing local markets.

Overall, guests found the rooms to be beautifully appointed, cozy and conducive to a comfortable stay, making Hotel Metro a highly recommended option for travelers seeking both comfort and convenience.

Beds
Hotel Metro offers a mixed experience when it comes to bed comfort. The majority of reviews highlight that the beds are very comfortable, even described as super comfortable by a number of guests. Some found the beds perfect for their family needs and praised the comfort of the bedding. However, others noted that some beds were too soft, too small or uncomfortable, leading to back issues. The pillows also received mixed feedback; some found them too thick or terrible. Despite these criticisms, the positive remarks about bed comfort suggest that many guests found their sleeping arrangements satisfactory. Overall, bed comfort at Hotel Metro seems to be a hit or miss, but generally leans towards the positive for many guests.

Cleanliness
Hotel Metro consistently impresses guests with its remarkable cleanliness. Visitors frequently highlight the spotless, modern and spacious rooms, often describing them as exceptionally clean and beautifully furnished. The rooms, noted for their distinctive setups and stylish decor, provide a luxurious and cozy stay. Guests appreciate the quiet, urban atmosphere and the hotel's central location, making it a convenient choice for travelers.

While the overall cleanliness of the hotel is commendable, a few guests noted areas with dust, such as ventilations and lamps. Regardless, the majority of reviews praise the hotel's immaculate standards and fresh ambiance. Additionally, the friendly, warm staff contribute positively to guests' experiences, enhancing the welcoming environment.

In conclusion, Hotel Metro stands out for its superb cleanliness, modern aesthetics and excellent location, making it a favored choice for discerning travelers seeking comfort and convenience.

Staff
Hotel Metro's staff consistently receive high praise from guests for their exceptional hospitality. The front desk personnel are frequently commended for being amazingly friendly, helpful and professional. Guests have highlighted the staff’s warm and welcoming nature, noting they are very accommodating and make an effort to ensure guests are happy throughout their stay. Instances of staff members like Declan, Courtney and Shawn are specifically mentioned for their outstanding service. Despite one mention of a negative interaction, the overwhelming sentiment is that the staff are a standout feature of the hotel, consistently demonstrating friendliness, understanding and politeness, greatly enhancing the overall guest experience.

Parking
Hotel Metro offers various parking options, including an underground garage which many guests found to be a huge bonus due to its proximity and security. The parking garage is conveniently located directly across the street from the hotel and although guests appreciate its closeness, some found the cost to be quite pricey, especially if they had to come and go multiple times a day. Additionally, it seems that the parking arrangement itself can be somewhat confusing and inconvenient, particularly for those with larger trucks or lots of luggage.

Despite some reported difficulties in finding the garage and a few technical issues with the pay station, the ability to pay for parking within the hotel by presenting a ticket is seen as a benefit. There were also mentions of no designated parking spots for guests checking in, which adds to the inconvenience.

Improvements could be made in terms of providing clearer instructions for locating the garage and addressing the cost concerns. Overall, while the parking facilities are secure and close by, better management and more transparent pricing would enhance the experience for hotel guests.


No, Hotel Metro doesn't have any pool.

Yes, a spa is available at Hotel Metro.

Yes, Hotel Metro welcomes dogs.

Yes, parking facilities are available at Hotel Metro.

Yes, Hotel Metro has a gym.

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