SpringHill Suites by Marriott New York Queens

Long Island City 40.75820000, -73.94397600 , 38-39 9th Street (Show on Map)


Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests 1 room, 2 guests
Info
Summary of reviewsSpringHill Suites by Marriott New York Queens generally receives positive reviews, particularly for its proximity to key locations in New York City and its modern amenities. Located close to a subway station and LaGuardia Airport, it offers convenient access to Manhattan and its attractions, making it a favorable choice for explorers of the city despite the less-than-ideal surrounding neighborhood. Guests are impressed by the spacious and well-equipped rooms, which are noted for their cleanliness and modernity, providing comfort with amenities such as mini-fridges, microwaves, and coffee machines. The daily cleaning services and stylish decor enhance the overall experience.

Breakfast is another highlight, with guests appreciating the variety of complimentary options, which are considered among the best hotel breakfasts by some. However, improvements in crowd management and food variety during peak hours could enhance the dining experience. The staff earn high praise for their friendliness and attentiveness, contributing to a welcoming atmosphere, although occasional issues with communication are noted. The beds receive consistent accolades for their comfort, ensuring restful sleep.

Additional amenities such as free Wi-Fi and a gym are valuable, with the Internet service being strong and reliable for most guests, and the gym being well-equipped despite its size. Valet parking services are convenient, though not without cost concerns. For business travelers, the hotel offers good value with essential services and easy access to public transportation, making it a reliable choice for those on work trips.

Overall, SpringHill Suites offers a pleasant stay with its comfortable accommodations, commendable staff, and strategic location. Guests appreciate the new and modern facilities at a competitive price, making it a suitable choice for travelers prioritizing convenience and value while visiting New York City.
Show more
Categories
Hotel for Honeymoon

Business Hotel

Hotel with Parking

Accessible Hotel

Hotel with Gym

Small Hotel

3-Star Hotel

Room Types
Suite with Two Queen Beds The air-conditioned suite features 1 bedroom and 1 bathroom with a shower and a hairdryer. The suite provides a tea and coffee maker, a wardrobe, a safe deposit box, a carpeted floor, as well as a flat-screen TV with cable channels. The unit offers 2 beds.

King Suite The air-conditioned suite features 1 bedroom and 1 bathroom with a shower and a hairdryer. The suite has carpeted floors, a seating area with a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe, as well as a safe deposit box. The unit offers 1 bed.

King Suite with City View The air-conditioned suite has 1 bedroom and 1 bathroom with a shower and a hairdryer. The suite features a tea and coffee maker, a seating area, a wardrobe, a flat-screen TV with cable channels, as well as city views. The unit has 1 bed.

Suite with Two Queen Beds and City View The air-conditioned suite has 1 bedroom and 1 bathroom with a shower and a hairdryer. The suite features a tea and coffee maker, a wardrobe, a safe deposit box, a flat-screen TV with cable channels, as well as city views. The unit has 2 beds.

Standard King Suite Featuring free toiletries, this suite includes a private bathroom with a shower and a hairdryer. The suite has carpeted floors, a seating area with a flat-screen TV with cable channels, air conditioning, a tea and coffee maker, as well as a wardrobe.

Suite with Two Queen Beds and City View Providing free toiletries, this suite includes a private bathroom with a shower and a hairdryer. The air-conditioned suite provides a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe, a safe deposit box as well as city views.

Suite with Two Queen Beds This air-conditioned suite is comprised of a flat-screen TV with cable channels and a private bathroom.

Guest Reviews
Location
SpringHill Suites by Marriott New York Queens offers a mixed location experience to its visitors. On the positive side, the hotel's proximity to a subway station provides convenient and quick access to Manhattan, making it a favorable choice for those looking to explore New York City. The subway, accessible within a 10-minute walk, facilitates travel to major attractions like Times Square and the Empire State Building in about 20 minutes. Its closeness to LaGuardia Airport adds to the convenience for travelers flying in or out of the city.

However, the surrounding neighborhood receives criticism for safety and aesthetics. Described as industrial and somewhat disadvantaged, the area doesn't provide a picturesque or particularly secure environment, especially during nighttime. Guests advise caution when walking after dark, suggesting alternative modes of transportation like taxis or rideshares for returning to the hotel safely. Despite the area's drawbacks, the strategic location in relation to public transportation remains a significant advantage for guests focused on exploring New York's central attractions.

Breakfast
The breakfast experience at SpringHill Suites by Marriott New York Queens offers a mixed bag of experiences for guests. Many reviews commend the breakfast for its variety, abundance, and being complimentary, with a wide range of delicious options, including sweet and savory dishes that cater to diverse international tastes. Guests frequently mention enjoying hearty options like omelets, sausages, bacon, waffles, sandwiches, and an array of beverages, with some describing it as one of the best hotel breakfasts they've had. However, the dining area presents challenges due to its small size relative to the number of guests. Regular overcrowding during peak hours often leads to a struggle for seating and queuing for food, impacting overall enjoyment. While some guests report excellent service and food replenishment, others express dissatisfaction with the limited variety on certain days, with items like fruit and bakery goods running out quickly. These differing experiences highlight the potential for improvement in managing the crowd and expanding the selection to accommodate the high demand from guests. Overall, when not overwhelmed, the breakfast service is well-received, but attention to crowd management and variety could enhance the experience significantly.

Rooms
SpringHill Suites by Marriott New York Queens offers guests a pleasant and comfortable stay, with rooms frequently praised for their cleanliness and modernity. The hotel boasts newly built accommodations that are spacious by New York standards, featuring comfortable bedding and amenities such as mini-fridges, microwaves, and coffee machines. Guest reviews frequently highlight the large and well-equipped rooms, with some offering impressive views of Manhattan.

The hotel provides daily cleaning services, ensuring that rooms remain impeccably clean throughout one's stay. The decor and furnishings have a modern and stylish appeal, adding to the overall comfort and satisfaction for guests. The bathrooms, though sometimes noted as small, are described as modern and well-equipped, with excellent showers.

While some guests felt the rooms were a bit compact, particularly for families or groups, the ample facilities and comfortable beds were well-recognized. The generous and diverse complimentary breakfast adds significant value to the overall experience. Overall, the hotel combines comfort, cleanliness, and modernity, making it a commendable choice for travelers to New York City seeking a cozy and convenient accommodation option in Queens.

Beds
SpringHill Suites by Marriott New York Queens offers a high level of comfort, particularly when it comes to their beds. Guests consistently praise the spacious rooms and comfortable bedding, noting that the hotel provides super comfy beds that contribute to a relaxing stay. Large, plush mattresses are a common highlight, ensuring a restful night's sleep, whether you choose a king-size or standard bed. The rooms are not only comfortable but also clean and modern, enhancing the overall experience. Despite a few isolated comments about bedding issues, the majority of reviews emphasize the excellent condition and comfort of the beds. Combined with good service and convenient access to Manhattan, this hotel is a reassuring choice for travelers looking for rest in the city.

Cleanliness
SpringHill Suites by Marriott New York Queens receives high praise for its outstanding cleanliness, with guests frequently noting the impeccably maintained rooms and public spaces. The hotel is described as modern and new, offering comfortable and well-equipped rooms that are cleaned daily. Guests appreciate the comfort of the bedding and the overall upkeep of the facilities, including the cleanliness of the amenities and the thoughtful maintenance of the property. The friendly and professional staff, known for their attentiveness and hospitality, further enhances the guest experience, contributing to an inviting atmosphere. While most reviews focus on the positive aspects, a few suggest that there is room for improvement in cleaning efficiency on some occasions. Nevertheless, the hotel's cleanliness consistently meets and often exceeds expectations, making it a reliable choice for travelers prioritizing hygiene and comfort.

Staff
The staff at SpringHill Suites by Marriott New York Queens generally receive high praise for their friendliness and helpfulness. Many guests noted that the team is extremely attentive, welcoming, and always ready to assist with a smile. This includes front desk staff, housekeeping, and those working in the restaurant, with certain individuals such as Natasha and Alex receiving special mentions for their courteous and attentive service. Guests appreciated the staff's professionalism, sincerity, and dedication to ensuring a pleasant stay.

Check-in is often described as swift, with some guests experiencing exceptional service, such as early check-ins without additional charges. Many travelers felt that staff members went above and beyond to accommodate their needs, contributing to a comfortable and welcoming atmosphere throughout the hotel.

However, there were occasional comments about less favorable interactions with certain staff members, including issues with unfriendliness or lack of enthusiasm at the reception. Some guests experienced miscommunication, particularly those who faced language barriers, which sometimes resulted in staff seeming unhelpful. Overall, the positive experiences largely outweigh the negative, highlighting a generally excellent and friendly service culture at the hotel.

Wi-Fi
SpringHill Suites by Marriott New York Queens receives mixed reviews when it comes to their Wi-Fi service. Many guests appreciate the availability of free Wi-Fi, highlighting it as a definite plus during their stay. Several reviews commend the Wi-Fi for being strong, reliable, and fast, enhancing the guests' overall experience. There are positive mentions about the convenience of additional features, such as the TV's Netflix option, which likely benefits from a good connection.

However, not all experiences were seamless. Some visitors encountered issues with the Wi-Fi being spotty or not working at all, particularly in crowded conditions. There were mentions of the absence of connection in certain rooms, leading to frustration among some guests. Additionally, there's feedback regarding unclear instructions for Wi-Fi usage, with some guests facing unexpected charges related to data services. Despite these occasional challenges, many still found the provision of free Wi-Fi to be a beneficial aspect of their stay.

Gym
SpringHill Suites by Marriott New York Queens offers a practical and clean gym facility that has received positive feedback from guests. Despite its modest size, the gym is surprisingly well-equipped, catering to the fitness needs of travelers effectively. Guests appreciate the convenience of a gym that remains open 24/7, providing excellent value for those looking to maintain their workout routines at any hour. Additionally, the presence of a relaxation area with ample seating further enhances the experience, creating an inviting space for both exercise and unwinding. Overall, the gym at this hotel stands out as a valued amenity among guests, contributing to a positive stay.

Parking
SpringHill Suites by Marriott New York Queens offers a convenient valet parking service for guests who choose to drive. While some guests did find the lack of free parking inconvenient and the valet service somewhat pricey, the availability of on-site valet parking is generally appreciated for its security and flexibility. Guests have noted the ability to come in and out multiple times during a 24-hour period as a particularly beneficial feature. Outside the hotel, finding parking can be challenging due to limited public parking opportunities in the vicinity. However, some reviews mention the possibility of finding free parking spots on the street in front of the hotel during certain times. Overall, while the valet parking fees might be considered high by some, the service is often praised for its efficiency and the high quality of service provided by the valet parking crew.

3 Star
SpringHill Suites by Marriott New York Queens offers a mixed experience for travelers looking for a stay in Queens, NYC. The hotel stands out for its new and modern facilities, which are kept in excellent condition. Guests commend the cleanliness of the rooms and the efforts of the housekeeping staff. The location garners positive remarks for its proximity to a subway station, making it convenient for quick access to central Manhattan, just three stops away.

The hotel is considered good value for money, with guests appreciating the price-quality ratio that the establishment offers. However, there are several issues that some visitors find noteworthy. The breakfast area tends to be overcrowded, and the options for breakfast are somewhat limited. Although the rooms fulfill basic needs and look as advertised online, they are quite small and the surrounding area might not be the most pleasant, described as dodgy and run-down by some guests.

In summary, while the hotel boasts modern amenities and cleanliness at a competitive price, the chaotic breakfast situation and the less-than-ideal neighborhood detract from the overall guest experience. For those valuing proximity to Manhattan and new facilities, SpringHill Suites could be a suitable choice, but potential guests should weigh the neighborhood and service trade-offs.

Business
SpringHill Suites by Marriott New York Queens offers a good option for business travelers seeking value for money. It provides essential services like complimentary breakfast and a business center, which proved helpful for urgent printing needs. The hotel is ideally situated for business trips, with easy access to public transportation including subways and buses, enhancing its appeal for those looking to explore Long Island's night view after a day of meetings.

Guests appreciate the convenient option to do laundry at a very low cost, an advantage for those staying longer on business. Additionally, the possibility to leave luggage after check-out offers flexibility for those with tight schedules. While some noted poor management leading to long wait times, the overall quality and price ratio make the hotel a satisfactory choice for budget-conscious business travelers.


No, SpringHill Suites by Marriott New York Queens doesn't have any pool.

No, a spa isn't available at SpringHill Suites by Marriott New York Queens.

No, SpringHill Suites by Marriott New York Queens doesn't allow dogs.

Yes, parking facilities are available at SpringHill Suites by Marriott New York Queens.

Yes, SpringHill Suites by Marriott New York Queens has a gym.

Location Show Map
More Options


6,892,075

Hotels

60

Categories

49,804

Regions

208,995

Cities


×
×
Checkin
× Home About Press Categories Blog Hotel Awards Travelmyth GPT Contact Terms & Conditions Privacy Policy Cookies Policy FAQ