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Summary of reviewsHôtel Restaurant Le Relais - Pau Nord garners positive reviews for its strategic location, which is ideal for travelers seeking a peaceful stopover during long drives. Situated near Pau Pyrénées airport and the highway, the hotel provides easy access while maintaining a quiet ambiance. The area is convenient for both leisure and business guests, offering a nearby hypermarket and dining options with excellent parking availability. The clean and comfortable rooms, along with courteous staff, enhance the hotel’s reputation as a practical and welcoming choice, making it a good value proposition for transient visitors.
Guests generally have favorable opinions about the breakfast, appreciating the hearty and varied options, including pastries, cereals, fruits, and cold cuts. While some find the selection somewhat basic, the overall quality and the buffet style are popular. The dining experience at the restaurant is also well-received, with high praise for the quality of dishes, especially the chicken, and the impeccable service provided by the staff. Despite minor critiques about limited choices and closure on weekends, the professionalism of the staff contributes positively to the dining atmosphere.
Room conditions present a mixed experience, with many guests highlighting the spaciousness and comfort, particularly the quality of beds. The decor is noted as sometimes outdated, with issues in cleanliness being reported intermittently. Despite these setbacks, the hotel's cute appearance, combined with the effective service and available amenities, provide a satisfactory accommodation experience for many.
The exceptional staff are a standout feature, consistently praised for their friendliness, professionalism, and willingness to assist guests. They contribute significantly to the positive ambiance and excellent service. However, while cleanliness varies, many find the cleanliness acceptable with some concerns over maintenance.
The convenience of free parking is a notable plus for guests traveling by car, offering ample space and ease of access. While not secure, the safety of the area and quick service are appreciated features. Beds are generally deemed incredibly comfortable, adding to the restful overnight stays. Overall, Hôtel Restaurant Le Relais - Pau Nord delivers a comfortable and practical choice for travelers, marked by friendly service, good amenities, and favorable location. Show more
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Categories
Cheap Hotel
Situated north of Pau, this hotel offers budget accommodation with an on-site restaurant. It's a convenient choice for travelers seeking affordable lodging and dining options.
3-Star Hotel
Offers both hotel and restaurant services, providing convenience for meals. This location is in Lons, near Pau, offering accessibility to the city.
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Business Hotel
Hotel with Parking
Accessible Hotel
Room Types
Standard Double RoomThe air-conditioned rooms have a flat-screen TV with satellite and Canal + channels. A courtesy tray with an electric kettle and free Wi-Fi access are provided.
Standard Twin RoomThe air-conditioned rooms have a flat-screen TV with satellite and Canal + channels. A courtesy tray with an electric kettle and free Wi-Fi access are provided.
Superior Double RoomThe larger, air-conditioned rooms have a flat-screen TV with satellite and Canal + channels. A courtesy tray with an electric kettle and free Wi-Fi access are provided.
Standard Triple RoomThe air-conditioned rooms have a flat-screen TV with satellite and Canal + channels. A courtesy tray with an electric kettle and free Wi-Fi access are provided.
Standard Quadruple RoomThe air-conditioned rooms have a flat-screen TV with satellite and Canal + channels. A courtesy tray with an electric kettle and free Wi-Fi access are provided.
Family Two-Bedroom SuiteThis family room is composed of 2 air-conditioned adjoining rooms with communicating doors. Each has a satellite channel flat-screen TV with Canal + channels. There is also a courtesy tray with an electric kettle as well as free WiFi access.
Standard Double RoomThis double room features air conditioning, a private entrance, flat-screen TV, as well as chocolate for guests. The unit offers 1 bed.
Superior King RoomThis double room features air conditioning, a private entrance, flat-screen TV, as well as chocolate for guests. The unit offers 1 bed.
Guest Reviews
6.5
Rated
Location
Hôtel Restaurant Le Relais - Pau Nord is consistently praised for its ideal and convenient location, especially for those seeking a restful stopover during long drives. Its proximity to the highway provides easy access while offering a peaceful setting away from city noise, making it perfect for travelers on the move. Guests appreciate the quiet ambience despite its location in a bustling business and shopping area, which includes a nearby hypermarket and various dining options. This quietude, coupled with excellent parking availability, positions the hotel as a strategic choice for both leisure and business travelers.
Additionally, the hotel's location near Pau Pyrénées airport adds to its appeal, providing convenience for air travelers. The combination of friendly and accommodating staff, clean premises, and a hearty breakfast contributes to the hotel's favorable reputation. Visitors often find the overall experience to be of good value, with the hotel's comfort and service enhancing their stay. Whether for an overnight halt or a short trip in the Paloise region, Hôtel Restaurant Le Relais offers both practicality and a welcoming atmosphere, making it a recommended choice for transient visitors.
Breakfast
At Hôtel Restaurant Le Relais - Pau Nord, breakfast experiences vary widely among guests, but there's a noticeable trend of positivity. Many reviews appreciate the breakfast for being hearty and varied, mentioning an ample selection of items such as pastries, cereals, fruits, cold cuts, and yogurts. Patrons often highlight the quality of the pastries and the generous spread available, indicating that it's generally worth the price. The buffet style is a comfortable favorite for many, as it offers a plentiful and enjoyable start to the day. However, some guests find the options somewhat limited or basic, describing it as standard fare for a budget hotel. A few point out issues like the slow restocking of breakfast products or the lack of diversity in choices. Despite these critiques, the breakfast is often seen as a strong point that enhances the hotel stay, with several mentioning they return primarily for the morning meal experience. Overall, the breakfast at Hôtel Restaurant Le Relais mainly satisfies with its variety and quality, contributing to a pleasant stay in a quiet, agreeable setting.
Dinner
Hôtel Restaurant Le Relais - Pau Nord offers a dining experience that many guests find enjoyable, particularly in the evenings. The restaurant is praised for its high-quality dishes and impeccable service, characterized by staff who are celebrated for their kindness, availability, and efficiency. Diners can expect a well-prepared and satisfying meal, with the chicken dish receiving specific commendation for its generous portion and excellent cooking. However, there are some limitations, such as the relatively limited choice of dinner menus and the restaurant's closure on weekends and in August, which is not always clearly communicated beforehand. While the meal's quality is generally deemed very good, some guests find the pricing to be high for what is offered. Despite minor areas for improvement, particularly in transparency regarding restaurant hours, the professionalism and positive attitude of the service staff significantly enhance the dining experience.
Rooms
Hôtel Restaurant Le Relais - Pau Nord presents a mixed bag when it comes to guest experiences, particularly regarding its rooms. On a positive note, many guests appreciate the clean and spacious rooms, emphasizing their adequacy for short stays and the comfort of the beds. Visitors frequently highlight the pleasant and accommodating staff, adding to the overall comfort of their stay. Some rooms have been described as having a pleasant decor, and the bedding quality receives commendation.
However, the hotel is not without its drawbacks. Numerous reviews mention that the room decor and furniture appear outdated, with some noting deterioration in the bathroom facilities. Issues with cleanliness have been raised by some guests, who were disappointed in the upkeep and maintenance of the rooms. The rooms are reported to sometimes feel cold or smell of cigarette smoke, detracting from the overall comfort. Despite these concerns, the spaciousness and general cleanliness of most rooms provide a reasonably pleasant experience for many guests who are looking for basic accommodation during their travels.
Beds
At Hôtel Restaurant Le Relais - Pau Nord, guests consistently highlight the comfort and quality of the beds. The majority of reviews praise the beds as incredibly comfortable, with many guests describing the bedding as perfect. Visitors also appreciate the clean sheets and spacious rooms, noting the harmonious blend of comfort and cleanliness. Despite some mixed opinions—such as a few guests finding the mattresses either too soft or too hard—the consensus remains largely positive. The combination of comfortable sleeping arrangements and well-appointed rooms makes for a restful stay at the hotel.
Cleanliness
'Hôtel Restaurant Le Relais - Pau Nord' presents a mix of impressions from guests regarding its cleanliness, which varies from acceptable to unsatisfactory. Many reviews emphasize the cleanliness of the hotel and some rooms as commendable, with clean and functional amenities and facilities that are described as dated but well-kept. A number of guests mentioned encountering clean rooms, highlighting the spacious and comfortable accommodations with functional bathrooms.
However, several guests pointed out issues with cleaning standards, noting specific instances of neglected maintenance and hygiene. Common problems included dust and spider webs in the rooms, dirty bathrooms with faulty fixtures, and a general lack of thorough cleaning. This inconsistency in cleanliness was accompanied by remarks on outdated facilities, such as broken glass and peeling paint, which detracted from the overall impression. Some guests also noted intrusions by cleaning staff that disrupted their stay.
Despite the positive aspects like well-managed parking availability and a convenient location, the cleanliness issues and dated nature of the property left some guests disappointed with their stay. While the hotel is appreciated by some for the cute appearance and friendly staff, the recurring themes of neglect in cleanliness suggest considerations for those who prioritize high standards in hygiene when choosing accommodations.
Staff
Hôtel Restaurant Le Relais - Pau Nord boasts a reputation for its exceptional staff, who are consistently praised for their friendliness and professionalism. Guests describe the team as very pleasant, accommodating, and consistently available to meet their needs. The welcoming atmosphere is a common highlight, with the reception noted as both efficient and friendly. This hotel ensures that guests are greeted with warm smiles and attentiveness, providing excellent customer service throughout their stay.
Beyond their courtesy, the staff demonstrate a remarkable ability to accommodate customer requests, often going above and beyond to provide assistance when needed. Whether arriving at late hours or facing unexpected issues, the staff is quick to find solutions, reflecting a commendable business spirit. Furthermore, the hotel's professionalism is mirrored by the consistently helpful and kind demeanor of the staff, from receptionists to restaurant servers.
Overall, guests are left satisfied with their interactions, enjoying a welcoming environment that contributes positively to their stay. The staff at Hôtel Restaurant Le Relais - Pau Nord play a significant role in shaping a comfortable and pleasant experience, receiving acclaim for their attentiveness and the excellent quality of service they deliver.
Parking
Hôtel Restaurant Le Relais - Pau Nord offers guests the convenience of free parking, making it an attractive option for those traveling by car. Reviews highlight the availability of a large parking area, providing ease of access upon arrival. While the parking is not fenced or secure, guests generally appreciate the ample space and the safety of the surrounding area. Despite occasional concerns about the adequacy of spaces, most guests find the parking situation satisfactory and enjoy the quick and efficient check-in process that complements the ease of parking. Overall, the hotel provides a practical and hassle-free parking experience for its visitors.
No, Hôtel Restaurant Le Relais - Pau Nord doesn't have any pool.
No, a spa isn't available at Hôtel Restaurant Le Relais - Pau Nord.
Yes, Hôtel Restaurant Le Relais - Pau Nord welcomes dogs.
Yes, parking facilities are available at Hôtel Restaurant Le Relais - Pau Nord.
No, Hôtel Restaurant Le Relais - Pau Nord doesn't have a gym.