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Summary of reviewsMercure Lorient Centre, situated in the vibrant heart of Lorient, delights guests with its central location offering easy access to the city's attractions, train station, ferry terminals, and the island of Groix. The hotel's proximity to shops, restaurants, parks, and the marina allows visitors to enjoy both local dining and relaxing strolls, all amid a tranquil atmosphere.
Guests consistently commend the accommodations for their cleanliness, spaciousness, and comfort, with well-soundproofed rooms and modern amenities ensuring a restful experience. The bedding receives particular praise for its high quality and comfort. The cleanliness of the entire hotel, including spotless bathrooms, adds to the sense of comfort, while the commitment to maintenance is evident despite minor cleanliness concerns.
Breakfast at Mercure Lorient Centre is lauded for its quality and variety, with an emphasis on regional products and Breton specialties. The attentive staff elevate the breakfast experience, ensuring guests feel welcomed and accommodated.
The staff at Mercure Lorient Centre is celebrated for their friendliness, professionalism, and dedication to guest satisfaction, enhancing the overall hospitality. Their efficient service, valuable local insights, and attentiveness contribute to a warm and welcoming experience throughout the stay.
Parking options are available, though they vary in convenience. The availability of free public parking and reasonably priced private spaces offers flexibility for guests, even if reserving is advisable due to limited spots.
Despite some critiques on the absence of typical four-star amenities, the hotel excels in service, cleanliness, and location, garnering positive reviews. Its commitment to guest comfort and convenience shines through, positioning Mercure Lorient Centre as a remarkable choice for experiencing the charm and vibrancy of Lorient. Show more
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Categories
Family Friendly Hotel
Offers comfortable accommodations and a central location, making it convenient for families to explore Lorient. The hotel's amenities cater to the needs of both adults and children.
Dog Friendly Hotel
This hotel allows pets of any size for an additional fee per pet, per night.
Business Hotel
This 4-star hotel is ideally situated opposite the Palais des Congrès, making it highly convenient for events. It offers extensive meeting facilities with four meeting rooms totaling 100 sq m of event space, including a largest room of 50 sq m. A business center with A-V equipment and copiers is available, and rooms are air-conditioned and soundproofed with Wi-Fi.
Accessible Hotel
The Mercure Lorient Centre is a wheelchair-accessible hotel with 3 dedicated rooms for people with reduced mobility. It provides adapted and reserved parking spaces within the establishment. The path to the reception is level, and the main entrance has a width of at least 80 cm. An elevator is available for access to all floors.
4-Star Hotel
Located in the city center, this hotel is near the theater, congress center, railway station, and marina. It provides modern, air-conditioned, and soundproofed rooms. There is a cozy lounge bar and it is a short boat trip from the island of Groix.
Hotel with Parking
Room Types
Classic Double RoomThis air-conditioned room features a TV with cable channels, a minibar and telephone. The en suite bathroom includes a hairdryer and free toiletries.
Superior Double RoomFeaturing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The air-conditioned double room features a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit has 1 bed.
Superior Twin RoomOffering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The air-conditioned double room offers a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit offers 2 beds.
Deluxe Double RoomOffering free toiletries and bathrobes, this double room includes a private bathroom with a shower and a hairdryer. The air-conditioned double room offers a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit offers 1 bed.
Junior Suite with One Double Bed And SofaProviding free toiletries and bathrobes, this suite includes a private bathroom with a shower and a hairdryer. The air-conditioned suite provides a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as city views.
Guest Reviews
8.4
Very Good
Location
Mercure Lorient Centre boasts a prime location in the heart of Lorient, offering travelers easy access to a variety of attractions and conveniences. Its central placement is ideal for guests looking to explore the city, with proximity to both the train station and ferry terminals. The nearby port and ferry terminal for the island of Groix make it a fantastic choice for those planning island excursions. A large public parking area directly in front of the hotel adds to the convenience, ensuring hassle-free arrival and departure.
Surrounded by a plethora of shops, restaurants, and bars, the hotel is perfect for visitors wanting to indulge in local shopping or dining experiences. The bustling city center location doesn't compromise on tranquility, as it remains peaceful despite its lively surroundings. The proximity to parks and the marina allows guests the opportunity to enjoy leisurely strolls or find a quiet spot to unwind.
The accommodations are consistently praised for their cleanliness, comfort, and the high standard of amenities synonymous with the Mercure brand. Guests are greeted warmly by the friendly and efficient staff, contributing to a welcoming atmosphere throughout their stay. The hotel's strategic placement near public transport lines also facilitates easy exploration of Lorient’s coast and beaches. Whether visiting for business or pleasure, Mercure Lorient Centre provides an excellent base from which to experience the vibrancy and charm of this coastal town.
Breakfast
Breakfast at the Mercure Lorient Centre receives high praise from guests for its quality and variety, frequently described as excellent and very good. The buffet provides an extensive selection with a strong emphasis on regional and local products, including Breton specialties. Guests appreciate the abundant offerings, with sweet options regularly replenished and a diversity that showcases the local culture. The use of quality products enhances the morning experience, and the availability of fresh orange juice is a noted highlight when available. The attentiveness and friendliness of the staff elevate the breakfast experience, as they are attentive to needs and provide a welcoming atmosphere. Even with a few mentions of areas for improvement, such as the inclusion of real orange juice, overall, the breakfast is lauded for its high standards and added value.
Rooms
At the Mercure Lorient Centre, guests can expect a high level of comfort and functionality in their accommodations. Most reviews highlight the spaciousness and cleanliness of the rooms, making them a refreshing retreat after a long day. The bedding is often praised for its comfort, ensuring guests have a restful night's sleep. Rooms are described as bright, well-soundproofed, and equipped with modern amenities such as large TVs and access to sports channels—ideal for relaxation or staying updated on the latest events.
In addition to standard rooms, the hotel accommodates guests with reduced mobility, ensuring accessibility for all visitors. The bathrooms are also emphasized as spacious, adding to the overall convenience and ease of stay.
Despite some rooms being near noisy street areas, efforts to refresh certain rooms are acknowledged, hinting at ongoing improvements. The blend of functionality and comfort seems to be a hallmark of the Mercure Lorient Centre, catering to diverse needs and preferences, whether guests seek a quiet refuge or a lively local experience.
Beds
Mercure Lorient Centre garners favorable attention for its beds, consistently praised for their exceptional comfort and quality. Guests often highlight the comfort provided by the double thickness of the mattresses, resulting in an extremely comfortable sleeping experience. The bedding is frequently described as super comfortable and wonderfully accommodating, contributing to a restful stay. Additionally, the soundproofing complements the comfort of the beds, ensuring a peaceful environment for all guests.
Rooms stand out due to their cleanliness and comfort, enhancing the overall experience at the hotel. While most aspects of bedding receive positive remarks, there is a note about the pillows being too flat for some tastes, indicating a minor area for improvement. Overall, Mercure Lorient Centre excels in creating a comfortable and inviting atmosphere, primarily through its high-quality and comfortable bedding.
Cleanliness
The reviews for Mercure Lorient Centre frequently highlight the hotel's exceptional commitment to cleanliness. Guests consistently commend the overall cleanliness of both the public areas and the guest rooms, which are described as clean, tidy, and even spotless. The hotel's bathrooms earn particular praise for their impeccable condition, contributing significantly to the sense of comfort and hospitality experienced. In addition to the clean and fresh ambiance, guests appreciate the spaciousness and comfort of their rooms. Despite some isolated concerns, such as cleanliness issues in certain parts of the shower cabin and the area in front of the window, the consistent positive feedback on the hotel's cleanliness suggests a high standard of maintenance. Furthermore, the staff's kindness and helpfulness enhance the overall positive experience for guests staying at the Mercure Lorient Centre.
Staff
The staff at Mercure Lorient Centre receive consistent praise for their exceptional service and dedication to guests. Visitors highlight the team's friendliness, attentiveness, and professionalism, emphasizing how welcoming and efficient they are right from check-in through to breakfast service. Guests appreciate the staff's ability to accommodate requests and provide valuable information about the area, making them feel at home even when arriving at unconventional hours. The housekeeping staff is noted for their daily diligence in cleaning and towel changes, contributing to a comfortable stay. Overall, the staff's commitment to ensuring a pleasant experience is frequently mentioned as a standout aspect of the hotel, with many reviewers expressing satisfaction with the attentive and warm hospitality they received.
Parking
The parking situation at Mercure Lorient Centre offers a mix of convenience and challenges for guests. There are private parking spaces behind the hotel, with parking also available in the courtyard. Reserving a parking space in advance is advisable due to the limited availability of spots. Guests have access to both free public parking spaces in front of the hotel and reasonably priced parking within the premises. While the parking lot is small and occasionally not the most convenient, there are options for free parking, ensuring that visitors can find a suitable space. For those who prefer ease, straightforward paid parking is also accessible at the hotel.
4 Star
Mercure Lorient Centre has received mixed reviews from its guests, particularly when it comes to its four-star rating. Several guests feel that the hotel does not quite meet the expected standards of a four-star establishment, citing the absence of usual amenities such as a pool, spa, or gym. The restaurant has been described as too typical for a hotel of this supposed caliber, and the breakfast choices were found lacking. An unusual point of critique was the use of cardboard cups for in-room beverages, which some guests found disappointing. Despite these points, many guests have highlighted the hotel’s excellence in service and overall experience. Located conveniently in the city, Mercure Lorient Centre stands out as one of the better Hotel Mercure properties according to positive reviews, suggesting a level of excellence that impresses many of its patrons.
No, Mercure Lorient Centre doesn't have any pool.
No, a spa isn't available at Mercure Lorient Centre.
Yes, Mercure Lorient Centre welcomes dogs.
Yes, parking facilities are available at Mercure Lorient Centre.