Los Barrios36.18687700,
-5.43466600,
Brújula, 27, Polígono Industrial De Palmones (autopista A-7 Salida 113)(Show on Map)
8.1
Very Good
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Summary of reviewsNH Campo de Gibraltar receives diverse reviews across several categories with predominantly positive feedback highlighting its strengths.
The hotel benefits from an advantageous location, ideal for those visiting Gibraltar and the surrounding areas. It is strategically placed near the port of Algeciras and easily accessible from the highway. Guests appreciate its proximity to shopping centers, supermarkets and dining options, making it convenient for short stays or stopovers. Despite its position in a commercial and industrial zone, the area is praised for its quietness, contributing to a relaxing environment. Visitors also commend the modern facilities and excellent service, which enhance the overall experience.
Breakfast at NH Campo de Gibraltar mostly receives favorable mentions. Guests enjoy the generous, abundant buffet with a wide selection of fresh options. The availability of lactose-free items and extended breakfast hours are also appreciated. However, some reviewers feel the breakfast is overpriced and suggest improvements in service consistency and variety.
Dining experiences are mixed. Some guests praise the restaurant's classic dishes and menu variety, while others criticize high prices and limited availability. Inconsistencies in dining hours and service quality are noted, indicating room for improvement.
Rooms at the hotel are generally well-regarded for their spaciousness, cleanliness and comfort. Guests frequently compliment the large, comfortable beds and modern amenities. However, issues like faulty maintenance, tobacco odors and outdated mattresses are occasionally mentioned, suggesting some areas need attention.
Cleanliness reviews are mixed. While many guests note the hotel's overall cleanliness, some point out lapses in high-traffic areas such as hallways and bathrooms, potentially detracting from the overall experience.
Staff at NH Campo de Gibraltar are often highlighted as a positive aspect of the hotel with many reviews mentioning their friendliness, professionalism and attentiveness. Some isolated reports of less favorable interactions suggest inconsistencies, but the overall consensus is positive.
Wi-Fi experiences are varied with some guests praising its functionality and speed, while others encounter weak signals, particularly in rooms. The need to pay for premium Wi-Fi is also a common complaint.
Parking at the hotel is generally convenient and caters to different needs. Guests appreciate the ample free parking options available around the hotel, as well as the secure underground parking, despite the additional fee.
NH Campo de Gibraltar is noted as a family-friendly option with accommodating staff, spacious rooms and convenient amenities like nearby shopping centers. The hotel allows pets, making it a practical choice for families.
Beds are frequently praised for their size and comfort, contributing significantly to a restful stay. However, opinions on mattress quality and pillow comfort vary with some guests finding them outdated or uncomfortable.
In summary, NH Campo de Gibraltar is recognized for its convenient location, spacious and modern rooms, friendly staff and practical amenities. Some inconsistencies in dining, cleanliness and Wi-Fi experiences indicate areas for potential improvement, but the hotel's strengths in comfort and convenience are well-appreciated by its guests. Show more
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Categories
Hotel Taking Steps Towards Sustainability
This hotel holds a Bioscore level B certification and implements a grey-water recycling system, reducing its annual water consumption by 20%. It contracts green energy, with renewable sources covering 69% of the group's total electricity consumption, and has a clear strategy for waste elimination and diversion.
Family Friendly Hotel
This hotel ensures a comfortable stay for guests traveling with children, offering family-friendly rooms and cots upon request. It has a convenient location and offers a wide range of facilities, including an on-site restaurant, and is close to a shopping mall with family-friendly dining options.
Dog Friendly Hotel
This hotel allows pets (dogs and cats) with a maximum weight of 25 kg and a limit of 2 pets per room. There is a charge of €25 per stay. Availability may be limited, and guide dogs are free.
Business Hotel
Located in the Palmones business district, this hotel offers 6 multi-functional meeting rooms with a capacity of up to 420 people. It has 100 modern rooms with amenities such as free Wi-Fi and a dedicated work area, ideal for business travelers.
Hotel with Parking
This hotel offers off-site parking for an additional fee and also provides two EV charging stations.
Accessible Hotel
Accessible rooms are available at NH Campo de Gibraltar. The hotel offers accessible facilities, wheelchair access, and wheelchair accessible elevators.
Cheap Hotel
4-Star Hotel
Room Types
Standard Double or Twin RoomThis elegant, comfortable room has wooden floors, air conditioning, a minibar and a TV. There is a private bathroom with a hairdryer and toiletries. It comes with free Wi-Fi.
Family Room (2 Adults + 1 Child)Providing free toiletries and bathrobes, this family room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned family room provides a flat-screen TV with satellite channels, a minibar, a coffee machine and a wardrobe. The unit offers 2 beds.
Standard Triple RoomProviding free toiletries, this triple room includes a private bathroom with a bath, a shower and a hairdryer. The triple room provides air conditioning, a minibar, a wardrobe, a safe deposit box and a flat-screen TV with satellite channels. The unit offers 3 beds.
Family RoomProviding free toiletries, this family room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned family room provides a flat-screen TV with satellite channels, a minibar, a coffee machine and a wardrobe. The unit offers 1 bed.
Family Room (3 Adults)Providing free toiletries, this family room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned family room provides a flat-screen TV with satellite channels, a minibar, a coffee machine and a wardrobe. The unit offers 1 bed.
Guest Reviews
8.1
Very Good
Location
NH Campo de Gibraltar is praised for its convenient location, making it an ideal choice for travelers planning to visit Gibraltar and surrounding areas. The hotel is strategically situated near the port of Algeciras and is easily accessible from the highway, which makes it perfect for those traveling by car. Guests appreciate its proximity to a variety of shopping centers, supermarkets and dining options, providing ample convenience for a short stay or a stopover. Additionally, the location makes it easy to explore not only Gibraltar but also other Andalusian destinations like Tarifa.
One of the highlights mentioned by guests is the peacefulness of the area despite it being in a commercial and industrial zone. This setting offers a quiet environment perfect for relaxation. The nearby shopping and entertainment centers add to the convenience with access to leisure facilities such as multiplex cinemas and various restaurants. Guests note that the hotel is very well-equipped, offering modern facilities and excellent service, which enhances the overall experience.
However, the industrial surroundings are occasionally noted as less attractive and some guests mention a noticeable smell from a nearby petroleum refinery. Despite this, the hotel’s strategic location with very good access and plentiful parking options make it a practical choice for both business and leisure travelers. Its perfect placement near major roads and its closeness to the Gibraltar border are frequently highlighted as major advantages.
Overall, NH Campo de Gibraltar offers a great location for those looking to explore the Campo de Gibraltar region, providing comfort and convenience with easy access to shopping, dining and key transportation routes.
Breakfast
The breakfast experience at NH Campo de Gibraltar receives mixed reviews but is predominantly positive. Many guests praise the breakfast for being generous, abundant and offering a wide selection. Reviews frequently highlight the buffet's variety, including fresh and diverse options, making it possible for everyone to find something to their liking. Some guests remarked it as exceptional, fantastic and even unbeatable with special mentions of the very good coffee and fresh ground alternatives. The buffet also caters to specific dietary needs, offering lactose-free options, which some guests appreciated.
However, several critiques are also evident. Some guests felt the breakfast lacked value for the price, deeming it too expensive. Others noted the absence of certain local and fresh items and a few pointed out issues with service, such as unfriendly staff or slow replenishment. The quality and variety did not meet the expectations of a four-star hotel for some guests. Logistics such as the breakfast schedule were mentioned with some appreciating the extended hours till 11:30 am while others found it inconvenient for early departures.
Overall, while there are areas for improvement, particularly in terms of value and service consistency, most guests found the breakfast at NH Campo de Gibraltar to be plentiful and satisfying.
Dinner
The 'NH Campo de Gibraltar' offers a mixed dining experience according to guest reviews. On a positive note, some guests praised the restaurant for providing very good classic dishes and found the menu to be right and varied for a perfect dinner. Additionally, the hotel's location in a commercial park means that there are various dining options such as supermarkets, tapa restaurants and other eateries within a short walking distance, which provides convenience for guests.
However, there are several criticisms concerning the dining options at the hotel. Many guests found the lunch, dinner and drink prices to be expensive. The restaurant's offer was described as limited with poor quality and subpar options for a 4-star hotel. Furthermore, the limited dining hours presented challenges, as the restaurant and café are closed on weekends and during specific times in the afternoon and evening. This leaves guests unable to have a meal or even a cup of coffee during these periods. Dinners are also not served after 11 PM and the lunch schedule was noted as an issue.
Service quality was another area of concern with reports of disorganization in the dining area and instances where only one employee was available to attend to all tables and room service. The lack of facilities for food and drinks and the high prices of sodas and drinks further contributed to a less favorable dining experience for some guests.
In summary, while the hotel restaurant has some commendable aspects, notably its classic dishes and nearby dining alternatives, various issues such as high prices, limited availability and service inefficiencies suggest room for improvement.
Rooms
NH Campo de Gibraltar has garnered a range of reactions from its guests, notably when it comes to its rooms. The most frequently praised aspect is the room size; guests consistently remark on the spaciousness with phrases like "the room is very large and spacious," "massive rooms," and "size of the room is perfect." The beds also receive high marks for their comfort and size, being described as "huge and comfortable," "very large and comfortable," and "spectacular."
Cleanliness is generally rated highly. Many reviews mention that the rooms are "very clean," "impeccably clean," and "spotless and well-maintained." The overall comfort of the rooms is another point of appreciation with mentions of them being both "cozy" and "comfortable," offering a good night's sleep.
Several reviews highlight the modern and well-equipped nature of the rooms, mentioning features such as effective air conditioning, good Wi-Fi and functional amenities. The bathrooms are also noted positively for their size and cleanliness, described as "spacious," "modern," and "functional," with some guests appreciating the luxurious feel of the bath products and fittings.
However, some negative aspects are recurrently mentioned. A few rooms have faulty maintenance issues such as broken bathtubs, damaged floors and non-functional air conditioning units. Smoky or tobacco-infused smells in certain rooms have also been noted as problematic, disappointing guests expecting smoke-free environments. There have also been complaints about old or sagging mattresses and insufficient room lighting, leading to a somewhat dim ambiance in particular areas.
Overall, while the NH Campo de Gibraltar offers spacious, comfortable and well-equipped rooms that are generally clean and modern, it appears that some aspects of room maintenance and odor control need attention to fully meet guests' expectations.
Beds
At the NH Campo de Gibraltar, the beds often stand out in guest reviews for their impressive size and general comfort. Many guests highlight the beds as being very large, even describing them as huge or king-size, which contributes significantly to a restful stay. Comfort seems to be a frequent theme with descriptions of the beds as comfortable, very comfortable and even extremely comfortable surfacing repeatedly.
However, there are also varying opinions about the mattresses. While some guests praise them as the best or exceptionally comfortable, others note that the mattresses feel outdated, overly firm or worn out. Issues such as beds being noisily mobile, having separated twin beds and encountering stained or dirty sheets also emerge in a few reviews, pointing to some inconsistencies in quality.
Pillow comfort is a common concern; criticisms include them being too thin, low or hard and some even found stains on them. Despite these points, the general consensus is that the spaciousness and comfort of most beds impress guests with a number affirming that the comfortable bed sizes and well-equipped rooms contribute positively to their stay.
Cleanliness
The NH Campo de Gibraltar hotel presents a mixed perspective when it comes to cleanliness. Many guests appreciated the modern and spacious rooms, citing them as clean, comfortable and well-equipped. Positive comments highlight exceptional cleanliness, especially in the rooms and describe the establishment as neat, spotless and very clean overall.
However, the reviews reveal some inconsistencies. While some rooms and common areas met high cleanliness standards, other areas seemed to need improvement. Specifically, the hallways and corridors often had heavily soiled carpets and unpleasant odors, which detracted from the overall experience. Several guests mentioned remnants from previous occupants, including hair in bathtubs and on beds and dirty mirrors and shower screens.
The hotel's bathrooms received varied feedback, from well-maintained and clean to needing more thorough attention and better maintenance. Some bathrooms had issues like mold, clogged sinks and rusty floors. Additionally, some guests encountered dirty sheets, unemptied trash cans and lack of regular room cleaning.
While the hotel's overall comfort and cleanliness generally satisfied many visitors, there are notable lapses in maintaining the NH standard throughout the entire property. More consistent and thorough cleaning, particularly in high-traffic areas and thorough attention to detail in the bathrooms, would significantly improve the guest experience.
Staff
Reviews of NH Campo de Gibraltar highlight the hotel staff as a significant positive aspect of the guest experience. Across many reviews, staff members are frequently described as friendly, helpful and attentive. Numerous guests remarked on the professionalism and kindness of the employees, from the front desk to housekeeping. Reception staff are often noted for their welcoming attitude and ability to handle problems effectively, contributing to a pleasant stay for many visitors.
However, there were occasional mentions of less favorable interactions. A few guests reported experiences with less friendly or unhelpful staff. Reception staff, in particular, received mixed reviews with some guests describing them as cold or unaccommodating. In some instances, communication barriers were noted, such as difficulties with English proficiency.
Despite these isolated incidents, the general consensus is that the majority of the staff at NH Campo de Gibraltar provide excellent service. Their attentiveness and willingness to assist were appreciated by many, enhancing the overall guest experience at the hotel.
Wi-Fi
Guests had mixed experiences with the Wi-Fi at 'NH Campo de Gibraltar.' Many found the Wi-Fi to be good, functional and practical with some guests specifically noting that the network works well and is fast. However, several reviews indicated that the Wi-Fi signal was often weak or poor, particularly in the rooms. Some guests were dissatisfied that they had to pay for premium Wi-Fi, which they felt did not offer a better connection. Additionally, a few mentioned issues with both the hotel's Wi-Fi and phone connectivity. Overall, while there were positives regarding the Wi-Fi, other guests encountered significant connectivity problems.
Parking
NH Campo de Gibraltar boasts a wealth of parking options that cater to different needs and preferences. Many guests appreciate the ample free parking available directly in front of the hotel and along the nearby streets. The convenience of being able to park without additional costs is frequently highlighted, making it a hassle-free experience for travelers.
For those seeking more secure alternatives, the hotel offers a private underground parking facility with direct elevator access to the floors, although this comes with an additional fee of 13 euros per night. This secure underground option is praised for its safety and accessibility, despite some mentioning that the entrance can be a bit narrow and hard to find.
Additionally, there is a large public parking lot opposite the hotel providing plenty of spaces and the neighboring commercial area also offers various parking options, enhancing the hotel's accessibility.
Overall, parking at NH Campo de Gibraltar is generally easy and convenient with both free and paid options to suit different budgets and security concerns.
Family
NH Campo de Gibraltar is a family-friendly hotel that ensures a comfortable stay for guests traveling with children. The staff are accommodating and swiftly address any needs, even changing rooms if necessary to better suit family requirements. Rooms are spacious, providing ample space for a small child and the breakfast service is particularly welcoming to families.
While the bathroom could benefit from an additional plug for family use, the overall amenities cater well to family needs. The hotel’s proximity to a shopping center and a Carrefour supermarket adds convenience for those requiring quick access to essentials. Additionally, the hotel offers good value for money and allows pets, making it a comprehensive choice for families seeking both comfort and practicality.
4 Star
The NH Campo de Gibraltar garners mixed reviews concerning its four-star status and facilities. Some guests argue that the hotel falls short of its four-star designation, citing inadequate services, neglected installations and outdated furniture. Notably, there are complaints about the lack of amenities one would expect from a hotel under the NH chain, such as a non-functional Wi-Fi in rooms, missing dining options on weekends and the absence of a pool.
However, not all feedback is negative. Several reviews highlight the larger room sizes compared to typical hotels and the general comfort provided, making it a decent choice for travelers, especially given the competitive pricing. The hotel's breakfast offerings and cleanup services have also been criticized for not aligning with four-star standards, despite some guests acknowledging that the comfort level meets the required expectations. Additionally, the hotel's location in an industrial estate suggests it may be more appealing for business travelers or short stays rather than extended vacations.
Overall, while the hotel satisfies some basic four-star criteria, there are repeated concerns regarding various service and facility shortcomings, making it more akin to a three-star establishment in the eyes of many guests.
Business
NH Campo de Gibraltar is a hotel well-suited for business travelers, especially those using it as a stopover or traveling for work. Located in an industrial estate and next to a shopping center, it stands out as an ideal choice for those needing proximity to a business district and industrial park. The hotel features modern, well-equipped meeting rooms, making it practical for business meetings and conferences. Despite being an older NH property, it remains a great option for its value and practicality. The staff is noted for their kindness and competence, enhancing the overall experience for guests. Its location and amenities make it more suitable for short stays rather than extended accommodations, perfect for those on a road trip or between journeys to Morocco and France. With useful eating areas nearby and newer rooms available, it remains a strong contender for business-centric travel.
Accessible
The 'NH Campo de Gibraltar' provides several amenities and facilities to accommodate guests with limited mobility. The hotel offers accessible rooms with essential features and amenities tailored for those with disabilities. The entrance is easily accessible, ensuring smooth entry for all guests. Additionally, the private parking is fully accessible, though it may be on the pricier side. While some aspects such as overall accessibility around the hotel may need improvement, the special rooms designated for disabled guests are a noteworthy positive. Despite some mentions of the condition being poor, the accessibility features contribute significantly to the hotel's overall value.
Dog Friendly
NH Campo de Gibraltar offers pet-friendly accommodations, welcoming guests and their dogs. There is a $25 fee for bringing a pet, but guests have noted that the treatment of pets is excellent. Rooms are described as spacious and suitable for pets, providing ample space for them to move around. However, it should be noted that there are no facilities for having a drink or breakfast with a dog inside the hotel. Additionally, there are plenty of spaces around the hotel for walking dogs, making it convenient for pet owners. Overall, the hotel accommodates pets well, although some limitations exist within the hotel premises.
No, NH Campo de Gibraltar doesn't have any pool.
No, a spa isn't available at NH Campo de Gibraltar.
Yes, NH Campo de Gibraltar welcomes dogs.
Yes, parking facilities are available at NH Campo de Gibraltar.