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Summary of reviewsHotel America Palacio is highly praised for its strategic location, making it an ideal choice for travelers eager to explore the city's attractions or conduct business nearby. Situated close to key sites such as the blue bus terminal, Sinaloa Park, and the commercial district, the hotel allows guests easy access to numerous dining options, offering convenience for those wishing to sample local cuisine. While some guests have noted minor noise issues due to traffic, the hotel's secure parking and outstanding service more than compensate, fostering a stress-free environment.
Guests commend the breakfast, describing it as delicious and complete, providing excellent value for money despite not being included with every stay. The dedication of the staff, especially the attentive waiters, enhances the dining experience, ensuring a pleasant start to the day. The hotel’s family-friendly ambiance is also noted as a plus.
Cleanliness is a hallmark of Hotel America Palacio, with consistent accolades for its upkeep and comfort. The rooms are reported to be very clean and the overall environment is pleasant. Although the building is somewhat dated, recent remodeling efforts are evident, maintaining its charm and appeal. Guests particularly appreciate the comfortable beds, ideal for a restful night.
The standout feature of Hotel America Palacio is its staff, who are frequently praised for their exceptional warmth and assistance, contributing significantly to the positive guest experience. The front desk team is especially noted for their communication and kindness, ensuring guests feel valued. Even amidst certain limitations, such as card payment issues and the lack of an elevator, the staff's diligence and friendly service create a welcoming atmosphere.
Overall, Hotel America Palacio stands out for its excellent location, cleanliness, and attentive service, making it a solid choice for travelers seeking convenience, comfort, and value during their stay. Show more
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Categories
Hotel with Parking
Hotel America Palacio offers free self parking available onsite. This hotel is centrally located and provides various amenities including a restaurant and 24-hour front desk.
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Business Hotel
3-Star Hotel
Room Types
Double RoomThis air-conditioned room features cable TV and a private bathroom. There is also a coffee machine available.
King RoomThis air-conditioned double room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.
Small Double RoomThis air-conditioned double room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.
Guest Reviews
8.4
Very Good
Location
Located in a prime spot, Hotel America Palacio offers guests easy access to the city's central attractions. It's perfectly situated close to the blue bus terminal, Sinaloa Park, and the bustling commercial area, making it an ideal choice for travelers wanting to explore or conduct business in the area. The surrounding neighborhood boasts numerous dining options, providing convenience for guests seeking local cuisine. Despite some concerns about noise due to traffic, the hotel's location shines with secure and monitored parking, ensuring a stress-free visit. Visitors appreciate the attentive and friendly staff, and the hotel is noted for cleanliness, spacious accommodations, and a good quality-price ratio. For those who value proximity to transportation and city hotspots, Hotel America Palacio stands as a highly recommended option for a comfortable and central stay.
Breakfast
Hotel America Palacio has garnered positive feedback for its breakfast offerings, despite a few remarks about it not being included with every stay. Guests frequently describe the breakfasts as delicious and very tasty, with some labeling them as very good and complete. This satisfying start to the day is reported to come at an economical price, providing good value for money.
While some reviews suggest a desire for more modern facilities, guests appreciate the cleanliness of the premises and the friendly, helpful staff who contribute positively to the overall dining experience. The presence of a dedicated and attentive waiter enhances the breakfast ambiance by ensuring a pleasant setting. The location of the hotel also receives praise, especially for catering well to family needs.
Cleanliness
Hotel America Palacio receives high marks for its cleanliness and comfort, offering excellent value for money. Guests consistently find the rooms and facilities to be very clean, with the hotel maintaining a welcoming and pleasant ambiance. The building itself is described as beautiful, albeit somewhat outdated. However, efforts in remodeling have been noted, ensuring that the establishment stays well-maintained. Visitors also appreciate the comfortable accommodations, highlighting the beds, in particular, as perfect for resting.
Beyond cleanliness, guests praise the friendliness and helpfulness of the staff, enhancing the overall experience. Whether it’s assisting with transportation or providing good dining options, the service is a standout feature. While some expected more amenities like courtesy waters, the overall consensus is that Hotel America Palacio provides a comfortable and clean environment, making it a solid choice for travelers seeking value for their stay.
Staff
Hotel America Palacio garners praise for its exceptionally attentive and friendly staff, highlighted frequently in guest reviews. The team goes out of their way to ensure a comfortable and welcoming stay, providing a high level of attention and service that guests appreciate, especially in the tropical climate. Front desk staff receive accolades for their excellent communication and kindness, offering assistance and making guests feel valued. Despite some negative feedback regarding card payment and the absence of an elevator, the hotel generally maintains a pleasant atmosphere due to its dedicated service team. Many guests recommend the hotel for short stays, noting its decent mid-range comfort and the excellent breakfast provided. Overall, the staff's kindness and diligence leave a positive impression on visitors.
No, Hotel America Palacio doesn't have any pool.
No, a spa isn't available at Hotel America Palacio.
No, Hotel America Palacio doesn't allow dogs.
Yes, parking facilities are available at Hotel America Palacio.