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Summary of reviewsFairfield Inn & Suites Louisville Downtown enjoys a prime location in the heart of Louisville, making it a favorable option for guests looking to explore the city's attractions and restaurants, particularly given its proximity to Main Street and the Yum Center. The hotel’s convenient access to the interstate and on-site parking add to its appeal, although some guests noted concerns about a nearby homeless population.
The breakfast offerings receive generally positive feedback with guests appreciating the variety and quality of hot options like eggs, sausage and oatmeal. Despite occasional critiques about limited variety and running out of food, the overall sentiment labels the breakfast as a satisfying start to the day.
Rooms at the hotel are praised for their cleanliness, comfort and the friendly staff service. Guests often highlighted the well-maintained accommodations, though a few noted minor issues such as small room sizes, outdated decor and occasional lapses in cleanliness. Despite these, the majority of reviews reflect a positive experience.
Cleanliness across the hotel consistently receives high marks from guests, who appreciate the spotless rooms and facilities. The excellent service and hospitality from the staff further enhance the positive reviews, despite rare mentions of room readiness issues.
The staff at Fairfield Inn & Suites Louisville Downtown are frequently described as friendly, helpful and accommodating, significantly contributing to guests' pleasant experiences. Though an occasional negative interaction was mentioned, the general consensus underscores the exceptional service provided.
Parking at the hotel is generally convenient with ample spaces available, though the daily fee of $19 is a point of contention for some guests. Despite this, the overall opinion is that the parking facilities are adequate.
The beds receive mixed reviews with many guests finding them comfortable while others experienced issues such as hardness, mattress springs and noise. Some specific complaints included beds being too close to the wall and uncomfortable pull-out couches with varying opinions on pillow quality.
Overall, Fairfield Inn & Suites Louisville Downtown holds a reputation as a centrally located, clean and friendly hotel with some minor areas for improvement noted by guests. Show more
Read review summaries for all categories
Categories
Family Friendly Hotel
Offers comfortable rooms, a complimentary breakfast, and a convenient downtown location. The hotel provides a solid base for exploring family attractions.
Hotel with Parking
Offers on-site covered parking for a fee of $19 per day. Parking is limited and available on a first-come, first-served basis.
Accessible Hotel
The hotel provides accessible on-site parking and has elevators. It offers wheelchair accessible facilities and features a hearing accessible suite among its room options.
3-Star Hotel
This hotel provides a complimentary breakfast and well-equipped rooms, ensuring a comfortable stay. Its downtown location offers easy access to attractions and business centers, enhancing its value for visitors.
Hotel with Heated Pool
The hotel offers an indoor pool facility in the downtown area. Indoor pools are generally heated for comfortable swimming.
Hotel for Honeymoon
Hotel near Nightlife Spots
Hotel with Swimming Pool
Heated Pool Indoor Pool
Business Hotel
Hotel with Gym
Hotel with Indoor Pool
Room Types
King RoomThis room includes a private bathroom with a bath, shower, hairdryer, lighted make-up mirror and free toiletries. Ironing facilities and air conditioning are also provided.
Queen Room with Two Queen BedsThis room includes a private bathroom with a bath, shower, hairdryer, lighted make-up mirror and free toiletries. Ironing facilities and air conditioning are also provided.
King Studio with Sofa BedFeaturing a sofa bed, this room also offers a microwave and small refrigerator. private bathroom with a bath, shower, hairdryer, lighted make-up mirror and free toiletries. Ironing facilities and air conditioning are also provided.
Queen RoomThis room includes a private bathroom with a bath, shower, hairdryer, lighted make-up mirror and free toiletries. Ironing facilities and air conditioning are also provided.
Queen Room with Two Queen Beds - Hearing AccessibleThe spacious double room offers air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. The double room features a flat-screen TV with cable channels, a wardrobe, a carpeted floor and heating. The unit offers 2 beds.
King Room - Hearing AccessibleThe spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a shower. The double room provides a wardrobe, a carpeted floor, heating, as well as a flat-screen TV with cable channels. The unit has 1 bed.
One-Bedroom Executive King Suite with Sofa Bed - Hearing AccessibleFeaturing free toiletries, this suite includes a private bathroom with a bath, a shower and a hairdryer. The suite has carpeted floors, a seating area with a flat-screen TV with cable channels, air conditioning, a tea and coffee maker, as well as a wardrobe.
King Room with Roll-in Shower - Mobility and Hearing AccessibleThe spacious double room offers air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a shower. The double room provides a flat-screen TV with cable channels, a wardrobe, a carpeted floor and heating. The unit has 1 bed.
Queen Room with Two Queen Beds and Roll-in Shower - Mobility and Hearing AccessibleThe spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a walk-in shower and a bath. The double room offers a flat-screen TV with cable channels, a wardrobe, a carpeted floor and heating. The unit offers 2 beds.
King Room with Adapted Tub - Mobility and Hearing AccessibleThe spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. The double room features a wardrobe, a carpeted floor, heating and a flat-screen TV with cable channels. The unit offers 1 bed.
Queen Room with Two Queen Beds and Adapted Tub - Mobility and Hearing AccessibleThe spacious double room offers air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. The unit offers 2 beds.
Guest Reviews
7.8
Good
Location
Located in the heart of Louisville, Fairfield Inn & Suites Louisville Downtown boasts an excellent location that appeals to visitors. With its proximity to Main Street, this hotel makes it convenient for guests to explore a multitude of attractions and restaurants within walking distance. It is centrally located, making it ideal for attending events or concerts, particularly at the nearby Yum Center.
The hotel’s location also provides easy access to the interstate, facilitating straightforward travel to and from the hotel. Additionally, guests will find it convenient to reach distilleries and other planned tour sites from the hotel. On-site parking is another added benefit for those driving in.
While the area around the hotel is generally safe and secure, there are mentions of a nearby homeless population, which some guests found less desirable. However, the predominant sentiment is that this centrally located hotel offers an excellent base for exploring downtown Louisville and its many activities, all supported by a very friendly and accommodating staff.
Breakfast
The breakfast offerings at Fairfield Inn & Suites Louisville Downtown generally receive positive feedback from guests. Many reviews highlight the breakfast as delicious with phrases like tasty breakfast, very good breakfast and amazing hot breakfast with lots of choices appearing frequently. Guests appreciate the wide selection and ample variety, mentioning specific hot options such as real, hot eggs, sausage and oatmeal. The breakfast was described as diverse, satisfying and plentiful by several reviewers with some noting it’s a nice snack to start the day.
However, a few guests felt the selection was limited, mentioning that it could benefit from more variety. There were occasional comments about the breakfast needing better stocking and improvements in quality. A minority found the breakfast disappointing, noting it was one of the worst they've experienced or that it ran out of food.
Overall, the breakfast at Fairfield Inn & Suites Louisville Downtown receives praise for its good quality, variety and satisfying options, despite some areas needing improvement.
Rooms
The rooms at Fairfield Inn & Suites Louisville Downtown have generally been received positively by guests with many highlighting their cleanliness, comfort and coziness. Visitors appreciated the friendly staff and the excellent service, particularly noting that rooms were very clean and well-maintained. Some guests described their rooms as awesome, large and spiffy and enjoyed their overall stay, including the breakfast provided.
However, there were occasional mentions of issues such as small room sizes, outdated decor and instances where cleanliness was not up to standard. A few guests reported specific problems such as rooms smelling of weed, malfunctioning thermostats and challenges with breakfast supply management. Despite these few drawbacks, the overall sentiment towards the rooms and service at the hotel remains positive.
Beds
Despite some varied opinions, many guests found the beds at Fairfield Inn & Suites Louisville Downtown to be comfortable and appreciated a restful sleep after a long day with multiple mentions of comfy beds. However, there were a few negative comments regarding the bed comfort levels, including some who found the beds hard, mattresses revealing springs and issues with noise. Specific complaints included a bed being too close to the wall and the pull-out couch being particularly uncomfortable. The quality of the pillows also garnered criticism from some guests.
Cleanliness
Fairfield Inn & Suites Louisville Downtown consistently impresses guests with its high standards of cleanliness, making it an excellent choice for travelers seeking a spotless and comfortable stay. Visitors frequently highlight the hotel's very clean rooms and facilities with many noting that the cleanliness is evident the moment they walk through the doors. The bathrooms receive particular praise for being exceptionally clean and the overall environment is described as super clean and comfortable. Guests also appreciate the excellent service and hospitality provided by the staff, which further enhances the positive experience. Despite a few isolated concerns about room readiness, the majority of reviews commend the hotel's cleanliness, making it a reliable option for a pleasant stay in Louisville.
Staff
The staff at Fairfield Inn & Suites Louisville Downtown receives high praise from guests for their exceptional service. Described repeatedly as friendly, helpful and amazing, the team seems committed to making every guest feel welcome. Many reviewers highlight the staff's kindness and great treatment with words like "very friendly" and "super helpful" frequently mentioned. Although one reviewer encountered an unkind check-in experience, the overwhelming consensus is positive, emphasizing the outstanding cordiality and assistance offered by the hotel's employees. Overall, the staff's dedication to providing a pleasant and accommodating stay is a standout feature of this hotel.
Parking
Parking at the Fairfield Inn & Suites Louisville Downtown is generally convenient with many guests appreciating the ease of access and availability of parking spaces. However, a recurring concern is the daily parking fee of $19, which some believe should be included in the cost of their stay, especially for those spending substantial amounts on their reservations. While there is ample parking on-site, a few guests experienced issues such as having to park in reservation stalls when the parking garage was full. Despite these concerns, the overall sentiment suggests that the parking facilities are adequate, though the additional cost is seen by some as a potential drawback.
Yes, Fairfield Inn & Suites Louisville Downtown has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Fairfield Inn & Suites Louisville Downtown.
No, Fairfield Inn & Suites Louisville Downtown doesn't allow dogs.
Yes, parking facilities are available at Fairfield Inn & Suites Louisville Downtown.
Yes, Fairfield Inn & Suites Louisville Downtown has a gym.