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Summary of reviewsHampton Inn Louisville Downtown garners praise for its prime location, making it an ideal choice for exploring Downtown Louisville and the Bourbon distillery area. The hotel's central positioning allows guests easy access to dining options and attractions, eliminating the need for extensive transport. This convenience extends to visitors of nearby hospitals, with card access adding a layer of security for peace of mind.
The breakfast experience is notably positive, with guests enjoying a variety of tasty options and appreciating the included meal with their stay. While minor critiques exist, the overall sentiment towards breakfast is favorable, complementing the hotel's commendable location.
Despite some mixed reviews about the rooms, guests frequently acknowledge their cleanliness, spaciousness, and comfort. Staff interactions are generally positive, highlighting helpful and polite service. Some maintenance issues were noted, but the advantageous location and pleasant views contribute positively to the room aspect.
Cleanliness is a standout quality at Hampton Inn Louisville Downtown, noted by guests even during busy periods. The immaculate state of rooms and facilities, including a clean pool, enhances the overall experience. The friendly and supportive staff further amplify the hotel's welcoming environment.
The hotel's staff is consistently recognized for their friendliness and helpfulness, contributing to guests' positive experiences. The attentiveness and professionalism of the front desk, alongside commendable bar service, exemplify the team's commitment to providing exceptional hospitality.
Overall, Hampton Inn Louisville Downtown is celebrated for its superb location, satisfying breakfast, clean and comfortable environment, and outstanding staff service, ensuring a memorable and convenient stay for both leisure and business travelers. Show more
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Categories
Family Friendly Hotel
This hotel provides connecting rooms for larger families and features an indoor pool for recreation. A complimentary hot breakfast is included.
Dog Friendly Hotel
This hotel is pet-friendly.
Business Hotel
This hotel offers meeting rooms and a business center. It also provides free hot breakfast, free WiFi, and an indoor pool.
Accessible Hotel
As a Hilton Hampton Inn property, this hotel is committed to providing an excellent experience for all guests, including those with disabilities. Hilton's accessibility standards generally include accessible rooms with features such as accessible bathing fixtures, visual alarms, and notification devices, as well as accessible common areas and a welcoming policy for service animals.
Hotel with Gym
Hampton Inn Louisville Downtown provides a fitness center for guests. Its fitness facilities and central location make it a convenient choice for visitors.
3-Star Hotel
Located in downtown Louisville, this Hampton Inn offers convenience to city attractions. Known for clean and comfortable rooms, it provides a reliable stay. The hotel includes complimentary breakfast and Wi-Fi, adding value for guests.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel near Nightlife Spots
Room Types
Queen Room - Non-SmokingThis room features a desk, coffee-making facilities, and cable TV.
King Studio Suite - Non-SmokingThis spacious studio offers a sofa bed.
King Room with King Bed - Non-SmokingThis room features a desk, coffee-making facilities, and cable TV.
Room with Two Queen Beds - Non-SmokingThis room features a desk, coffee-making facilities, and cable TV.
King Room with Sofa Bed - Non-SmokingThis room features a sofa bed, coffee-making facilities, and cable TV.
Deluxe King Room - Non-SmokingThis room features a desk, coffee-making facilities, and cable TV.
Queen Suite with Sofa Bed - Non-SmokingThis air-conditioned room offers a work desk, cable TV and a sofa bed.
King Room - Mobility Access/Non-SmokingThis double room features air conditioning, a tea and coffee maker and a flat-screen TV with cable channels. The unit offers 1 bed.
One-Bedroom King Suite - Non-SmokingThis suite features air conditioning, a tea and coffee maker and a flat-screen TV with cable channels.
Guest Reviews
7.8
Good
Location
Hampton Inn Louisville Downtown consistently impresses with its outstanding location, ideal for a variety of activities and interests. Guests frequently highlight its central positioning, making it perfect for those planning to visit the Bourbon distillery area or explore Downtown Louisville's diverse attractions. Many found it convenient to have dining options and key venues within walking distance, removing the need for extensive transport. The hotel's proximity to the hospital also provides added convenience for those visiting loved ones or attending medical appointments. With a spot right downtown, close to the highway and popular attractions, the hotel serves as an excellent base for both leisure and business travelers. Additionally, guests appreciate the combination of cleanliness and security, noting that room card access is required after certain hours for added peace of mind. Overall, the location stands out as a central attribute for a memorable and convenient stay in Louisville.
Breakfast
The breakfast experience at Hampton Inn Louisville Downtown receives overall positive feedback from guests. Visitors appreciate the convenience of having breakfast included with their stay, and many describe the food as great, very good, or even phenomenal. Guests enjoy a variety of options available, allowing for a satisfying start to their day. Many mention the cleanliness of the breakfast area and the politeness of the staff. While there are minor criticisms regarding certain aspects like the use of disposable crockery, the general sentiment remains favorable. The breakfast is considered tasty and fabulous by several guests, contributing to a positive experience in terms of both the meal and the hotel location.
Rooms
Hampton Inn Louisville Downtown offers a mixed experience when it comes to its rooms. Many guests appreciated the cleanliness, highlighting that both the rooms and common areas were well-maintained. The rooms are often described as spacious, with comfortable beds and pillows, ensuring a restful night's sleep for many. Staff interactions were generally positive, with helpful and polite service noted.
However, several issues were reported that could affect guest satisfaction. Some guests encountered maintenance issues such as bathtubs not draining properly, malfunctioning air conditioning, and doors that were difficult to operate. Additionally, there were complaints regarding uncomfortable beds, an unpleasant odor in the rooms, and a hot room temperature despite adjustments to the thermostat. The lack of daily maid service and visible wear in the room interiors were also mentioned. Despite these drawbacks, the central location and pleasant views from certain rooms remain positive features.
Cleanliness
At Hampton Inn Louisville Downtown, cleanliness is a standout feature that guests consistently appreciate. The hotel is described as being very clean, even during busy weekends, which speaks to its effective maintenance. Rooms are noted for being clean, spacious, and comfortable, providing a pleasant and welcoming environment. With a good smell filling the rooms, everything seems to be in harmony. Guests frequently comment on the well-kept state of the facilities, including a clean pool, enhancing their overall experience. The staff complements the cleanliness by being friendly and helpful, making stays enjoyable. Despite occasional reports of minor issues, such as a dirty bathroom or filthy floor, the general consensus highlights the hotel as a clean, bug-free, and easily accessible place to stay, with incredible support from the staff.
Staff
Visitors to the Hampton Inn Louisville Downtown consistently praise the hotel's staff for their outstanding service and welcoming demeanor. Guests frequently highlight the friendliness and helpfulness of the team, noting their attentiveness and professional approach. The front desk staff, in particular, are commended for being inviting and offering valuable suggestions to enhance visitors' experiences. The bar service, exemplified by staff members like Billy, also receives particular mention for contributing positively to the hospitality of the hotel. While there is some mention of less helpful interactions, the overwhelmingly positive feedback paints a picture of a team that is dedicated to providing the best possible service to ensure a pleasant stay.
No, Hampton Inn Louisville Downtown doesn't have any pool.
No, a spa isn't available at Hampton Inn Louisville Downtown.
Yes, Hampton Inn Louisville Downtown welcomes dogs.
No, parking facilities aren't available at Hampton Inn Louisville Downtown.