Staybridge Suites Louisville - East by IHG

Louisville 38.22574500, -85.54191000 , 11711 Gateworth Way (Show on Map)
7.9
Good


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Summary of reviewsStaybridge Suites Louisville - East by IHG, attracts numerous positive reviews from guests for various reasons. The hotel's prime location in a safe neighborhood right off the expressway offers easy access to both the freeway and downtown attractions. Its proximity to numerous restaurants and stores ensures that guests have all necessities within reach, making it a convenient choice for both leisure and business travelers.

The breakfast offerings at the hotel receive considerable commendations. Guests appreciate the quality and variety of the daily changing options, including diverse protein sources and freshly prepared hot dishes, which contribute to a delightful morning start. The presence of a well-stocked breakfast bar and the ability for guests to cook their own meals add to the overall dining experience.

Guest rooms are frequently highlighted for their spaciousness, cleanliness and comfort. Comfortable beds, well-functioning air conditioning systems and in-room kitchen facilities make Staybridge suites a practical and comfortable choice. The apartment-like coziness and comprehensive amenities, such as large couches and separate bathroom layouts, further enhance the value. While there are occasional notes about areas needing updates, rooms are mostly described as well-maintained and true to their booking app presentations.

Cleanliness at the hotel is generally praised with many guests finding the property and rooms well-maintained. However, there are occasional reports of discrepancies in cleanliness, such as dirty carpets or leftover dishes, suggesting a need for better consistency in room maintenance.

The hotel's staff are a standout feature, consistently praised for their friendliness, professionalism and willingness to go above and beyond. Guests frequently mention specific staff members by name, lauding them for their exemplary service and family-like treatment, which significantly enhances the overall guest experience.

Regarding the beds, reviews are mixed. Many guests find the beds comfortable and conducive to a good night's sleep, while some report issues with mattress quality. Despite these occasional concerns, the comfort and cleanliness of the beds generally contribute to a satisfactory and cozy sleeping environment.

Overall, Staybridge Suites Louisville - East by IHG, offers a strong combination of convenience, comfort and excellent service, resulting in a largely positive experience for its guests.
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Categories
Family Friendly Hotel
Features suites with full kitchens and separate living areas, complimentary breakfast, and an outdoor pool. The hotel also offers a free evening social hour, providing a relaxed environment for families.

Dog Friendly Hotel
Offers suite-style accommodations with full kitchens, making it suitable for extended stays with pets. Provides complimentary breakfast and evening receptions. Features pet-friendly policies and a comfortable environment.

3-Star Hotel
Offering suite-style accommodations with fully equipped kitchens, this hotel is ideal for extended stays. Guests benefit from free breakfast, evening socials, and a fitness center, providing a comfortable and convenient experience.

Hotel with Outdoor Pool
This hotel provides a seasonal outdoor pool for guests to enjoy. The outdoor patio area also features a firepit and grills, adding extra amenities for outdoor leisure and gatherings.

Hotel for Honeymoon

Hotel with Swimming Pool

  Outdoor Pool  


Business Hotel

Accessible Hotel

Hotel with Gym

Room Types
One-Bedroom King Suite Suite features a separate living area and a sofa bed.

Queen Studio - Disability Access Offering free toiletries, this studio includes a private bathroom with a shower and a hairdryer. The well-equipped kitchenette features a stovetop, a refrigerator, a dishwasher and kitchenware. The studio has carpeted floors, a seating area with a flat-screen TV with cable channels, air conditioning, a private entrance, as well as a tea and coffee maker. The unit has 2 beds.

Studio Queen Suite Providing free toiletries, this suite includes a private bathroom with a shower and a hairdryer. The well-equipped kitchenette features a stovetop, a refrigerator, a dishwasher and kitchenware. The spacious suite provides air conditioning, a private entrance, a tea and coffee maker, a seating area and a flat-screen TV with cable channels. The unit offers 2 beds.

Two-Bedroom Suite Providing free toiletries, this suite includes a private bathroom with a bath or a shower and a hairdryer. In the fully equipped kitchenette, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The spacious suite provides air conditioning, a tea and coffee maker, a seating area, a dining area, as well as a flat-screen TV with cable channels. The unit offers 4 beds.

One Bedroom Suite with One Queen Bed Providing free toiletries, this suite includes a private bathroom with a shower and a hairdryer. Meals can be prepared in the kitchen, which is equipped with a stovetop, a refrigerator, a dishwasher and kitchenware. The spacious air-conditioned suite provides a flat-screen TV with cable channels, a tea and coffee maker, a seating area and a dining area. The unit offers 1 bed.

Standard Suite Providing free toiletries, this suite includes a private bathroom with a shower and a hairdryer. In the fully equipped kitchenette, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The spacious suite provides air conditioning, a private entrance, a tea and coffee maker, a seating area and a flat-screen TV with cable channels.

One-Bedroom Queen Suite with Mobility Accessible Tub Featuring free toiletries, this suite includes a private bathroom with a shower and a hairdryer. In the well-fitted kitchenette, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The spacious suite features air conditioning, a private entrance, a tea and coffee maker, a seating area, as well as a flat-screen TV with cable channels. The unit has 1 bed.

Guest Reviews
7.9
Good
Location
Staybridge Suites Louisville - East by IHG, is situated in a highly convenient and desirable location. Nestled in a safe neighborhood right off the expressway, the hotel offers easy access to the freeway, making it an excellent choice for travelers looking to explore the area. This quiet yet centrally located property is near many amenities, including a variety of restaurants and stores, ensuring guests have everything they need within easy reach. The location allows visitors to enjoy a relaxing environment away from the hustle and bustle of the city while still being close enough to downtown attractions and tours. Visitors consistently praise the friendly and helpful staff, further enhancing the hotel’s appeal. Overall, the combination of great location, safety and excellent service makes Staybridge Suites Louisville - East a smart choice for both leisure and business travelers.

Breakfast
Staybridge Suites Louisville - East by IHG, has received commendable feedback regarding its breakfast offerings. Guests frequently highlighted the quality and variety of the breakfast served every morning, noting it as one of the best complimentary breakfasts they've encountered. Numerous guests appreciated the diverse selections, including multiple protein sources and hot, freshly prepared dishes, making each morning meal an enjoyable experience.

Positive aspects of the breakfast included its great variety with changing options daily, ensuring that there was something different to look forward to each morning. The breakfast bar was well set up and stocked and the polite and helpful staff further enhanced the dining experience. Several guests also mentioned the ability to cook their own food as a pleasant perk. However, feedback was not uniformly positive; some guests felt the breakfast could be greatly improved, occasionally finding the options repetitive or less appetizing, particularly on weekdays.

Overall, the hotel's breakfast generally left a strong impression, contributing significantly to the guests' pleasant stays.

Rooms
Staybridge Suites Louisville - East by IHG, receives high praise for its rooms, frequently described as spacious, clean and comfortable. Guests highlight the comfortable beds and well-functioning air conditioning systems as key aspects of their positive experience. The addition of kitchen facilities in many rooms is noted to be perfect for those preferring to cook their own meals, significantly enhancing the value for money.

The suites are often appreciated for their apartment-like coziness and comprehensive amenities, including large couches and separate bathroom layouts that enhance convenience. The hotel's effort to upgrade rooms as available adds a pleasant touch, enhancing guest satisfaction.

While a few reviews mention areas needing updates, overall, the rooms are described as well-maintained and exactly as presented in booking apps. The combination of size, cleanliness and thoughtful layout make Staybridge Suites a favorable choice for a comfortable and practical stay.

Beds
When considering a stay at Staybridge Suites Louisville - East by IHG, it's worth noting the mixed reviews on the beds. Many guests praised the beds as being comfortable with several specific mentions of very comfortable beds and clean bed sheets. This has contributed to an overall sense of comfort within the rooms.

However, a number of reviews highlighted some inconsistencies. Some guests found the mattresses to be uncomfortable with issues such as the mattress having a large hollow in it or being too hard causing minor discomfort. Despite these occasional concerns, the positive feedback on cleanliness and comfort might suggest that experiences can vary.

In conclusion, while there are mixed opinions regarding the comfort of the beds, many guests did find them satisfactory and even very comfortable. It seems that Staybridge Suites Louisville - East generally provides a cozy sleeping environment, though there may be occasional lapses in mattress quality.

Cleanliness
Staybridge Suites Louisville - East by IHG, offers a mixed experience when it comes to cleanliness. Many guests praised the hotel for being very clean, highlighting that the property itself and several rooms were well-maintained and comfortable. Positive reviews often mentioned the hotel's cleanliness, noting clean and tidy rooms, comfortable accommodations and a quiet atmosphere even when the property was full. Additionally, the facilities were described as being very nice and beyond clean, making it a pleasant stay overall.

However, some reviews indicated a need for improvement with a few guests mentioning that their rooms didn't feel very clean or had specific issues such as dirty carpets and dishes left in the dishwasher. Despite these concerns, the hotel's convenient location, great breakfast bar and accessibility were appreciated by visitors. Overall, while the hotel tends to receive commendations for its cleanliness and friendly staff, there are occasional discrepancies in room maintenance that could be addressed.

Staff
Staybridge Suites Louisville - East by IHG, boasts an exemplary team of staff who are consistently praised for their friendliness and helpfulness. Guest reviews highlight that every staff member encountered displays an outstanding level of kindness and professionalism. Whether interacting with the front desk representatives or other staff, visitors are met with warmth and politeness. Employees, like the notably courteous Jesse and the accommodating evening worker, extend impeccable service that makes guests feel at home.

The hotel staff are not only friendly but also incredibly welcoming and go above and beyond to ensure guests have the best possible experience. Many reviews mention the staff's family-like treatment and attentiveness with particular commendations for their pleasant and helpful demeanor. Specific mentions of excellent customer service, such as the support provided by a staff member named Steve, emphasize the team's dedication.

The blend of great staff, comfortable accommodations and the overall value of the hotel creates a positive and memorable stay for guests. The consistency in positive feedback regarding the staff indicates a well-maintained and guest-focused environment, contributing significantly to the hotel's favorable reputation.


Yes, Staybridge Suites Louisville - East by IHG has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at Staybridge Suites Louisville - East by IHG.

Yes, Staybridge Suites Louisville - East by IHG welcomes dogs.

No, parking facilities aren't available at Staybridge Suites Louisville - East by IHG.

Yes, Staybridge Suites Louisville - East by IHG has a gym.

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