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Summary of reviewsMartin's Louvain-la-Neuve has garnered an overwhelmingly positive reputation across various categories, making it a noteworthy choice for travelers visiting this vibrant city.
The hotel's location is a standout feature, nestled in the heart of Louvain-la-Neuve, close to pedestrian-only streets, shopping venues, restaurants, bars, the lake and cultural landmarks such as the Aula Magna and the Hergé Museum. Guests particularly appreciate the serene yet central position and convenient underground parking, augmenting the overall accessibility and appeal of the establishment.
Breakfast at Martin's Louvain-la-Neuve consistently receives praise for its generous, varied and delicious offerings. The buffet is well-regarded for its richness and variety, featuring fresh bread, tasty juices and local flavors, all complemented by clean dining settings and friendly service. Despite minor criticisms regarding the warmth of cooked items and the lack of vegan options, the diverse and abundant breakfast makes a memorable part of the stay.
Guests dining at the on-site B-Come restaurant enjoy a delightful experience, highlighted by delicious gourmet cuisine, a pleasant ambiance and attentive service. Although some reviews mention occasional wait times and high prices, the overall sentiment about the food quality remains positive, making it an enjoyable dining choice.
The rooms at Martin's Louvain-la-Neuve are frequently lauded for their spaciousness, cleanliness and comfort. Tastefully decorated and soundproofed, the rooms provide a cozy and modern atmosphere, equipped with all necessary amenities. The large, comfortable bedding and well-maintained bathrooms elevate the overall guest experience. Even though a few rooms are noted to be smaller, they maintain a high level of cleanliness and comfort.
Cleanliness is paramount at this hotel with both guest rooms and common areas meticulously maintained. The modern décor, spotless bathrooms and clean linens contribute to a pleasant and inviting environment. The hotel's commitment to cleanliness is further complemented by the friendly and professional staff, enhancing the overall guest experience.
Staff at Martin's Louvain-la-Neuve are frequently praised for their friendliness, professionalism and willingness to assist. The warm and welcoming atmosphere created by the staff, including their proficiency in multiple languages, adds to the positive guest experience. Their attentive and accommodating nature, along with being animal-friendly, makes the hotel hospitable for all visitors.
The hotel's Wi-Fi is generally satisfactory, offering free access with decent signal strength for basic tasks. However, for more robust internet needs, such as Zoom calls, some guests have faced issues, though an upgraded, paid version is available.
The spa and gym facilities at Martin's Louvain-la-Neuve are highly rated for their quality and relaxing atmosphere. The spa, offering a variety of treatments and massage services, is noted for its cleanliness and professional staff, significantly enhancing guests' relaxation experience. The gym is well-equipped, though both facilities may require additional fees. Despite limited access during peak times, the modern amenities contribute positively to guests' stays.
The swimming pool, while praised for its cleanliness and relaxing atmosphere, has notable limitations, including additional access fees, early closing times and unheated conditions. These factors, along with occasional booking difficulties, may restrict some guests' enjoyment.
Parking at the hotel is a mixed experience with challenges in finding the parking area and limited spaces. The high cost of parking is frequently noted, though the convenience of advance reservations and the functionality of the underground parking are appreciated by those who secure a spot.
In summary, Martin's Louvain-la-Neuve excels in providing a well-rounded, comfortable and pleasant stay with its exceptional location, high-quality dining, modern and clean rooms and professional staff standing out as key highlights, making it a top choice for visitors to Louvain-la-Neuve. Show more
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Categories
Hotel Taking Steps Towards Sustainability
This hotel is eco-certified and has obtained the Green Key label. It is part of the Martin's Hotels group, which implements a robust environmental management system. The hotel utilizes 100% green electricity and adheres to a sustainable purchasing policy that prioritizes local and seasonal products. Guests are encouraged to participate in the 'Eco-Bon' program to reduce their environmental impact during their stay.
Dog Friendly Hotel
While specific dog-friendly amenities are not detailed, Martin's hotels often accommodate pets.
Business Hotel
The hotel provides a comfortable stay with good service, suitable for business travelers visiting the university town.
Accessible Hotel
The hotel features accessible rooms for guests with reduced mobility. These rooms are designed to provide comfort and convenience, with adapted facilities.
3-Star Hotel
Offers a comfortable and convenient stay in the heart of Louvain-la-Neuve. Known for its modern amenities and excellent service, providing a pleasant experience for guests.
Hotel with Indoor Pool
This hotel features an indoor pool as part of its comprehensive spa facilities, which also include a hot tub, jacuzzi, sauna, and hammam. Access to the wellness area, including the pool, is limited to one hour per guest per day.
Hotel with Spa
Hotel with Swimming Pool
Heated Pool Indoor Pool
Hotel with Parking
Hotel with Gym
Hotel with Heated Pool
Room Types
Standard Queen RoomThe double room features air conditioning, soundproof walls, as well as a private bathroom boasting a walk-in shower and a hairdryer.
Guest Reviews
8.4
Very Good
Location
Martin's Louvain-la-Neuve boasts an exceptional location right in the heart of the city, placing all of Louvain-la-Neuve's attractions at your fingertips. Situated in the center of this vibrant, youthful city, the hotel is nestled within pedestrian-only streets, offering a serene yet central position. Guests appreciate its close proximity to various amenities, including shopping centers, restaurants, bars, the lake and key venues like the Aula Magna and the Hergé Museum.
The hotel provides convenient underground parking, making it easily accessible despite some challenges in reaching it by taxi or car due to local construction work. For those who enjoy exploring on foot, its location near the train station and central pedestrian areas ensures that everything you need is just a short walk away.
Perfect for both business travelers and tourists, the hotel's environment is both tranquil and lively with the lake and recreational areas inviting for runs and walks. Guests frequently praise the cleanliness and the splendid views offered from the rooms, further enhancing the appeal of this centrally situated gem.
Breakfast
Martin's Louvain-la-Neuve receives consistent praise for its breakfast offerings, often described as generous, varied and delicious. Many guests highlight the wide selection available, including both savory and sweet options. The breakfast buffet stands out for its richness and variety with fresh bread, tasty juices and local flavors among the favorites. Clean and well-served tables, along with the friendly service, further enhance the dining experience.
Despite the positive feedback, there are some criticisms. A few guests mentioned that the cooked breakfast items, like scrambled eggs and bacon, could be cold or not replenished promptly. Others noted the lack of vegan options and occasional limited choices after several days. There were also mentions of the breakfast being a bit pricey for some.
Overall, the breakfast at Martin's Louvain-la-Neuve is well-regarded for its quality, abundance and diverse offerings, making it a noteworthy aspect of staying at the hotel, even though some areas could use improvement.
Dinner
Martin's Louvain-la-Neuve offers a delightful dining experience with its on-site B-Come restaurant, achieving high praise from many guests for its delicious meals and gourmet cuisine. Diners appreciate the pleasant ambiance, attentive service and quality wines available, making it a recommended choice for those staying at the hotel. Despite some mixed reviews regarding wait times and occasional closures, the overall sentiment remains positive about the food quality with many describing the meals as delicious and the restaurant as a pleasure to visit. The value for money is also highlighted, though some guests found the prices relatively high. The modern and well-located establishment, coupled with its good and varied menu selection, makes it a convenient and enjoyable option for dinner in Louvain-la-Neuve.
Rooms
Martin's Louvain-la-Neuve boasts a variety of rooms that consistently earn high marks from its guests with positive reviews highlighting their spaciousness, cleanliness and comfort. Frequent mentions of well-equipped and modern rooms, often described as tastefully decorated and elegant, suggest an overall appealing atmosphere. The hotel rooms are noted for being quiet, soundproofed and equipped with all necessary amenities, providing a gratifying experience even for discerning travelers.
Guests appreciate the large, airy spaces many rooms offer, alongside the functionality and cleanliness that meet high standards. The comfort of the bedding, including mattresses, duvets and pillows, adds to the quality sleeping experience reported by the guests. Additionally, the bathrooms receive praise for being modern and well-maintained, often described as beautiful and practical, further augmenting the room's appeal.
While some reviews note that a few rooms can be on the smaller side, they still maintain a high level of comfort and cleanliness. Overall, Martin's Louvain-la-Neuve excels in providing modern, clean and spacious accommodations, making it a noteworthy choice for travelers.
Beds
Martin's Louvain-la-Neuve is consistently praised for its exceptional beds with the majority of guests highlighting the comfort as a standout feature. Many reviews describe the beds as very comfortable or even super comfortable with frequent mentions of modern interiors that enhance the coziness of the rooms. Guests appreciate the large beds, top-notch bed sheets and overall quality of the bedding, which contribute to restful sleep.
The bedding receives high marks, often described as excellent or very good, adding to the overall comfort of the stay. Rooms are not only comfortable but also spacious and maintained at an appropriate temperature, further ensuring a relaxing environment. The presence of four-poster beds in some rooms adds a touch of elegance, contributing to the hotel's modern charm.
While most reviews are positive, a few guests noted minor issues such as a preference for thinner cushions or concerns about the bed size. However, these points are outweighed by the general consensus of comfort and quality. The staff's friendliness and the well-maintained rooms amplify the positive experience, making Martin's Louvain-la-Neuve a reliable choice for a comfortable and pleasant stay.
Cleanliness
Nestled in the heart of Louvain-la-Neuve, Martin's hotel stands out for its impeccable standards of cleanliness, setting a benchmark in the realm of hospitality. The guest rooms are consistently praised for being very clean and well-maintained, offering a retreat that is both hygienic and inviting. The décor across the hotel is tastefully done, adding an element of modern sophistication while ensuring comfort.
Each room offers ample space and is decorated with a keen eye for detail, providing not just cleanliness but also a cozy, welcoming atmosphere. Clean linens, spotless bathrooms and meticulously organized spaces contribute to a pleasant stay. The hotel's commitment to cleanliness extends to common areas and facilities, including the gym, which is described as fantastic.
Visitors also note that the rooms are soundproofed, adding a layer of tranquility to the clean and comfortable environment. Despite minor criticisms regarding certain housekeeping missteps, the overwhelming consensus is that Martin's hotel provides an exceptionally clean and pleasant lodging experience.
Complemented by polite and professional staff, the service is frequently highlighted for its friendliness and efficiency. The front desk is particularly noted for being welcoming and accommodating, enhancing the overall guest experience.
While the hotel offers limited parking spaces and has minor issues like no bathroom shelves or occasional housekeeping oversights, these are overshadowed by the consistent cleanliness and comfort that Martin's hotel brings to its guests. This establishment truly prioritizes creating a spotless, serene environment that makes it a top choice for travelers seeking cleanliness and comfort in Louvain-la-Neuve.
Staff
The hospitality at Martin's Louvain-la-Neuve stands out as a key feature of the hotel with an exceptional emphasis on the staff's friendliness, professionalism and willingness to assist. Guests consistently highlight the warm and welcoming atmosphere created by the employees. The reception and restaurant staff are frequently noted for their attentive and accommodating nature, ensuring a seamless and pleasant stay.
Kindness and politeness are recurrent themes with staff members going out of their way to be helpful and courteous. This includes providing professional service and being readily available to address any needs or requests. The staff's proficiency and competence, including the ability to communicate in Dutch, further enhance the guest experience.
Additionally, the hotel staff are commended for being animal-friendly, contributing to an inclusive and hospitable environment for all guests. These positive attributes are consistently reflected across various comments, indicating a universal appreciation for the staff's dedication to service.
Overall, Martin's Louvain-la-Neuve benefits immensely from its exceptional team, whose efforts in creating a friendly and accommodating environment do not go unnoticed by its visitors.
Wi-Fi
Martin's Louvain-la-Neuve generally offers a satisfactory Wi-Fi experience for its guests. Many visitors commend the Wi-Fi for being very good and appreciate the free access throughout the hotel. The internet signal strength is often noted as decent, making it adequate for basic tasks like reading messages. However, some guests have experienced issues, particularly with the reliability of the Wi-Fi during Zoom calls and job interviews. Despite these occasional drawbacks, the modern, clean rooms and professional staff contribute positively to the overall stay at the hotel, though there is an option for a paid upgraded version of the internet for those who need a more robust connection.
Spa
Martin's Louvain-la-Neuve boasts a range of wellness and spa amenities that have earned praise from guests for their quality and relaxing atmosphere. Visitors frequently highlight the high-quality spa and sauna facilities, which are impeccably clean and well-maintained. The spa area offers a variety of treatments and massages and guests have noted the professionalism and friendliness of the staff who are always willing to help.
Many guests find the spa to be a pivotal highlight of their stay, noting that it significantly enhances the relaxation experience. The diverse massage services and the quality of the treatments elevate the overall experience, making it a worthwhile addition to a visitor's itinerary.
However, some guests mention that the spa services come at an additional cost, which is not included in the room price. The pay-per-use system for the spa and fitness areas can be seen as a downside and a few visitors have expressed that the prices are on the higher side with limited operating hours being another concern.
While the spa and wellness zone are considered exceptional and well worth the visit, the extra charges and booking difficulties could be potential drawbacks for some. Despite this, the overall consensus remains highly positive with the spa contributing significantly to the hotel's allure, especially for those seeking a rejuvenating escape in a beautiful setting.
Gym
Martin's Louvain-la-Neuve offers a gym that is well equipped and fantastic with top-notch facilities that include a spa and pool. The staff is professional, courteous and consistently delivers top-quality service. However, guests should note that access to the gym and certain pool times may require an additional fee. Additionally, aquagym lessons in the pool can limit swimming opportunities for hotel guests. Despite these considerations, the modern and clean amenities make the gym experience highly rated overall.
Pool
Martin's Louvain-la-Neuve offers a pleasant yet modest swimming pool experience. The pool area is generally described positively with cleanliness and a relaxing atmosphere frequently highlighted. However, there are notable limitations and extra costs associated with pool use. Guests pointed out that the pool requires an additional access fee, approximately €20 per hour, which some found too expensive. Additionally, the pool’s closing time appears to be rather early and its small size can lead to it being fully booked, especially on Sundays, restricting access for many guests. The pool is also unheated, which might not cater to everyone's preference. Despite these drawbacks, visitors appreciated the indoor pool combined with the sauna and noted the varying wellness options, including massages, which add to the overall experience. Free parking is an added convenience. While the swimming facilities have their charm, the extra charges and limited availability are factors to consider for guests planning their stay.
Parking
The parking situation at Martin's Louvain-la-Neuve appears to be a mixed bag with a few challenges. Guests frequently mention the difficulty in finding the parking area, often describing the entrance as complicated and requiring GPS for navigation. This issue is exacerbated by unclear directions and signage, which can lead to confusion.
The parking spaces themselves are limited and often full, making it hard for guests to find a spot, especially during peak times. The hotel’s parking garage is small with tight spots that may not accommodate larger vehicles comfortably. Public parking is available nearby, but it also presents difficulties with availability and accessibility.
Cost is another concern, as parking is not included in the room price and comes with a high fee of around €20-€22 per night. This added expense is noted frequently with some reviews highlighting it as too expensive.
Despite these challenges, there are some positives. The hotel's underground parking is described as functional and ideal when available. For those who can secure a spot, it offers secure, useful storage for vehicles. Additionally, helpful notes are mentioned about the convenience of reserving a parking space in advance, which can alleviate some of the last-minute stress of finding parking.
Overall, while the convenience of having a parking option exists, potential guests should be prepared for additional costs and take some time to plan their arrival to navigate the parking situation smoothly.
3 Star
Martin's Louvain-la-Neuve is a functional three-star hotel that caters primarily to business travelers. The hotel provides standard three-star quality accommodations with comfortable services despite some decline in facilities such as smaller rooms and a tiny pool. Guests have noted that the welcoming staff is very professional and friendly, contributing positively to the overall experience. However, breakfast offerings have been described as subpar for a hotel in this category. While the service is acceptable and aligns with typical low-cost hotel options, some guests feel that the room prices are relatively high for what is offered. The hotel is characterized more by its business-oriented services rather than a charming atmosphere.
Business
Martin's Louvain-la-Neuve stands out as a commendable choice for business travelers, offering business-friendly amenities and functional spaces conducive to work. The rooms are notably quiet, providing a suitable environment for work tasks. The hotel features excellent business facilities, including a comprehensive business center and well-equipped conference rooms. While the Wi-Fi can be less reliable for tasks such as Zoom interviews, the overall amenities cater well to the needs of business visitors. Additionally, the presence of spa facilities adds a leisure option for relaxation after a busy day. The requirement to pay a deposit may be an inconvenience, but it does not overshadow the hotel's prowess in catering to business needs.
Accessible
Martin's Louvain-la-Neuve has generally received favorable reviews regarding its accessibility for guests with disabilities. The hotel features wheelchair-accessible rooms and showers, providing spacious and pleasant accommodations. Guests appreciate the elevator access, especially with an elevator conveniently located next to accessible rooms.
However, some areas require improvement. Accessibility by vehicle can be challenging and clearer directions to the parking facilities are needed. Additionally, accessibility to some areas was not adequately provided and at times, one of the elevators was out of order, which posed difficulties in moving between certain floors.
Overall, while the hotel is deemed perfect for handicapped guests in general, attention to vehicular access and clear signage for parking could enhance the experience further.
Dog Friendly
Martin's Louvain-la-Neuve offers a very animal-friendly environment, welcoming pets and accommodating specific needs such as providing dog baskets and drinking bowls. Guests have expressed appreciation for the pet-friendly atmosphere and the willingness to accommodate different breeds, including smaller dogs like Westies. Despite the positive feedback on the facilities and the enjoyable breakfast, some guests have noted that the additional charge of €30 per night for a dog is relatively high. However, small gestures such as a complimentary treat for smaller dogs have been well-received. Overall, the hotel makes a genuine effort to create a comfortable stay for both guests and their pets.
Yes, Martin's Louvain-la-Neuve has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
Yes, a spa is available at Martin's Louvain-la-Neuve.
Yes, Martin's Louvain-la-Neuve welcomes dogs.
Yes, parking facilities are available at Martin's Louvain-la-Neuve.