South Lodge

South Lodge is a stunning and classy hotel that offers tranquillity to its guests. Its excellent location is one of the most appreciated features by its guests. From the terrace, the views to the South Downs are simply wonderful. The grounds of the hotel are stunning and offer beautiful views, providing guests with a beautiful setting they can't beat. The surrounding area is perfect for those who want to take walks and be outdoors. The location is fantastic, making it easy for guests to access many different facilities in the area. All in all, South Lodge is a fantastic option for travellers who appreciate a well-located and beautiful hotel.

Guests who have stayed at South Lodge are certainly divided when it comes to the breakfast experience. On one hand, some guests say that the breakfast at the Botanica restaurant is excellent, using words such as "delicious" and "superb" to describe it. One guest even enjoyed a great Sunday roast for breakfast. However, others feel differently. Some critique the high price per couple, complaining that the quality and presentation doesn't match the cost. One guest wished for more options and a fresher experience. Another guest was disappointed with the slow and inefficient service in the main restaurant. Nonetheless, both breakfast and dinner at the Botanica restaurant are praised. It's worth noting that reservation is necessary for breakfast and guests can even enjoy the meal on the lovely terrace.

Guests had mixed experiences with the dinner at South Lodge. Some found the food to be average, disappointing or terrible, while others praised the delicious dishes. The service was also a bit hit and miss with some guests experiencing slow or poor service while others found the staff to be good. Two of the hotel's real restaurants were excellent, but some guests were unable to eat or book in any of the three restaurants due to being fully booked. On a positive note, the building and rooms were lovely and spacious and the spa and gardens were amazing.

South Lodge boasts a range of rooms, from beautiful and spacious to old fashioned and lacking character. The fantastic rooms with huge bathrooms and comfortable beds, some with stunning views, are contrasted by those that feel tired and in need of reinvigoration. Some rooms are unfortunately located by the noisy lift, while others have air conditioning that is temperamental. Despite inconsistencies, the building and rooms are lovely and many guests have enjoyed their comfortable and clean spaces. However, some guests have noted issues such as cobwebs, dust on the ceiling and an unpleasant smell that persisted. Overall, South Lodge is a beautiful hotel with a range of comfortable and spacious rooms, although some may need improvement or maintenance.

South Lodge boasts some of the comfiest beds you'll ever sleep on with guests praising the large and comfortable sleeping arrangements in the spacious bedrooms. The amazing swimming pool adds to the relaxation factor, while some guests did mention that the bed was slightly firm. However, overall, the beds were described as very comfortable. Guests staying in the exceptional rooms were particularly impressed with the overall experience. Families, on the other hand, may want to enquire about bedside tables in the family rooms.

South Lodge has received mixed reviews on cleanliness from its guests. While some guests praised the hotel for being incredibly clean and having well-equipped spa facilities, others reported issues like shower descaling, stains on the carpet and valance sheets and the presence of cobwebs around windows. Some guests also complained about unpleasant smells in their rooms that couldn't be gotten rid of. The hotel staff received high praise with some guests describing them as "amazing". However, house-keeping was described as "haphazard". Despite few drawbacks, the spa was reported to be well equipped and clean. Some guests also noticed few hairs on the beauty mirrors in the bathroom and a dead moth on one of the cushions. Additionally, some guests have expressed disappointment for the lack of thermostats in some bedrooms to regulate the room temperature and for the shower gels, etc. which appeared to be filled with water.

South Lodge Hotel is a wonderful property located in an excellent location. The hotel is well-equipped with fantastic facilities including a spa, restaurant and a pool. Guests can expect to experience excellent hospitality from the staff who are extremely professional and friendly. The staff are very well-trained, friendly and offer a very good level of service. From the reception to the spa and everyone in between, the service is very good. The staff are great, nothing is too much trouble and they work so hard to keep one happy. The staff interactions are amazing! They are polite, accommodating and offer a friendly service. Although there were a few inexperienced staff, most of them were outstanding. All staff members are helpful, offering a great level of service. The staff couldn’t be more friendly or helpful. The reservations team made a huge mistake that could’ve potentially ruined a guest's entire stay, but thanks to the Herculean efforts of Mike and Eleanor, their stay was wonderful. The only downside mentioned by some guests was that there were not enough staff to support guests and a poolside manager would be beneficial. Nonetheless, guests were delighted with their stay due to the lovely staff and wonderful facilities the hotel had to offer.

Guests who have visited South Lodge have described the hotel's spa with words such as "fantastic," "amazing," "fabulous," "excellent," and "lovely." Many particularly enjoyed the spa facilities, stating they were clean, not overly crowded and relaxing. The beautiful new spa provides guests with a range of treatments and menu options that are "absolutely top class." One guest wished that spa area provided drinks service and had more staff pool side, while another wished that children were not allowed in the spa area. Despite a few minor gripes, most guests found the spa to be the cherry on the cake, highlighting it as the highlight of their stay. The outdoor infinity heated pool was particularly enjoyed, as were the spa and gardens. Overall, many said they would definitely recommend the hotel for a spa break to family and friends and several stated that although everything was fully booked, they particularly enjoyed their time spent in the pool at the spa.

If you're looking to book a stay at South Lodge and plan on taking a dip in the pool, be sure to check out the different options available. The natural pond is a particular highlight, providing a beautiful and unique setting for a swim. However, be aware that the outdoor spa pool may not offer the luxury experience you're expecting, as some guests report having an unsightly view of building sites. The hotel boasts three great swimming pools, but only offers two time slots a day to use them, which may be frustrating for families with young children. The outdoor infinity heated pool is particularly impressive, but some guests found it to be too cold for comfort. Sunbed availability can be a problem with guests reserving them with towels and books for hours at a time, leaving half of them empty. A lack of poolside service means you'll have to get up to order drinks yourself and some guests have voiced frustration at the disconnect between hotel guests paying top prices and membership guests who use the facilities daily. While the pools themselves are lovely, there may not be enough seating options for comfort outside of the pool area. Families with young children should be aware that pool usage times are limited. Overall, if you're after an outdoor swim, the amazing natural pond and outdoor pool are not to be missed.

South Lodge is the perfect family-friendly hotel for those who love spending time with their children and pets. The hotel offers many thoughtful amenities, catering to personalised needs. For instance, bath toys are readily available for younger guests while dog bowls are provided in rooms. The hotel is great for family walks with pets, allowing for a super-relaxing experience. The grounds, especially, make it a perfect spot to bring your dogs along, creating an atmosphere that caters to the entire family. However, some restrictions on family rooms could make it less accommodating for some guests with the lack of bedside tables being an issue. Families wanting to use the swimming facilities might find the one-hour restriction in the morning and evening frustrating, especially during peak periods like half-term. Additionally, families hoping to relax at the spa might find this a hassle as it can get noisy and busy. However, the hotel staff was kind to every guest, both young and old, ensuring that every family enjoyed their stay. And if you have fussy eaters, then Heinz tomato soup on the children's menu is an added bonus. If you're considering booking for a family weekend, then South Lodge is a wonderful choice.

South Lodge is a stunning 5-star hotel that offers a luxurious and relaxing experience for guests. The property is simply amazing and provides a perfect backdrop for a memorable stay. However, such an experience comes at a price, as the hotel is very expensive with a guest paying £600 per night for the privilege. Despite this, those with the budget will not be disappointed with the beautiful hotel and its luxurious amenities.