Best Western Hotel Hatfield
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Summary of reviewsThe Best Western Hotel Hatfield, located along the stunning seafront of Lowestoft, is frequently praised for its prime location offering breathtaking views of the sea and access to local attractions. Guests appreciate the proximity to the beach, town center and various activities, as well as the ample parking facilities and supportive, friendly staff. The terrace with its sea views adds an element of relaxation and scenic beauty, enhancing the overall appeal for those seeking a peaceful retreat.
The breakfast experience is largely positive with guests enjoying the extensive selection and the quality of the food, particularly the full English and vegan options. The ability to dine on the terrace overlooking the sea adds to the charm. Despite some service inconsistencies and suggestions for more breakfast options, most guests find the breakfast experience satisfying and good value for money.
Dinner at the hotel also receives commendations for its delicious, well-cooked meals and the efficient, friendly service. The menu, though occasionally deemed limited, offers popular options like fish and chips and a Sunday carvery. The beautiful restaurant setting enhances the dining experience, despite a few reports of overcooked dishes or slow service.
The rooms present a mixed picture; while many are clean, comfortable, modern and praised for their beautiful sea views, others are considered dated and in need of refurbishment. Noise issues and the lack of air conditioning are noted, but the overall sentiment leans towards a positive experience in the refurbished rooms.
Cleanliness is generally highlighted positively with both common areas and guest rooms being well-maintained and tidy. Minor issues like sticky carpets or grubby bathrooms are occasionally mentioned but do not significantly detract from the overall perception of cleanliness.
The staff receive overwhelmingly positive feedback for their friendliness, helpfulness and professional demeanor. While there are occasional mentions of inconsistent service, the general sentiment is that the staff significantly enhance the guest experience with their supportive and accommodating nature.
WiFi performance is an area with mixed reviews; while some guests find it satisfactory, others report issues with connectivity and speed, suggesting a need for improvement.
The free parking is a notable advantage, frequently mentioned by guests for its convenience. Despite occasional challenges in finding a spot, the availability of parking adds to the overall positive experience.
Families find the hotel welcoming and accommodating with staff going the extra mile to make special occasions memorable. Family rooms and suites are available and the seafront terrace provides enjoyable activities and views for all ages. Noise from other guests can be a minor issue, but the overall experience for families is positive.
The beds receive mixed feedback with some guests finding them comfortable while others report issues with comfort and condition, indicating a need for improvement in this area.
Overall, the Best Western Hotel Hatfield is favorably regarded as a solid choice for visitors, blending a prime location with good service and amenities. While there are areas for improvement, particularly with WiFi and some rooms and beds, the positive aspects often outweigh the negatives, making it a favored destination for those seeking both convenience and natural beauty.
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The breakfast experience is largely positive with guests enjoying the extensive selection and the quality of the food, particularly the full English and vegan options. The ability to dine on the terrace overlooking the sea adds to the charm. Despite some service inconsistencies and suggestions for more breakfast options, most guests find the breakfast experience satisfying and good value for money.
Dinner at the hotel also receives commendations for its delicious, well-cooked meals and the efficient, friendly service. The menu, though occasionally deemed limited, offers popular options like fish and chips and a Sunday carvery. The beautiful restaurant setting enhances the dining experience, despite a few reports of overcooked dishes or slow service.
The rooms present a mixed picture; while many are clean, comfortable, modern and praised for their beautiful sea views, others are considered dated and in need of refurbishment. Noise issues and the lack of air conditioning are noted, but the overall sentiment leans towards a positive experience in the refurbished rooms.
Cleanliness is generally highlighted positively with both common areas and guest rooms being well-maintained and tidy. Minor issues like sticky carpets or grubby bathrooms are occasionally mentioned but do not significantly detract from the overall perception of cleanliness.
The staff receive overwhelmingly positive feedback for their friendliness, helpfulness and professional demeanor. While there are occasional mentions of inconsistent service, the general sentiment is that the staff significantly enhance the guest experience with their supportive and accommodating nature.
WiFi performance is an area with mixed reviews; while some guests find it satisfactory, others report issues with connectivity and speed, suggesting a need for improvement.
The free parking is a notable advantage, frequently mentioned by guests for its convenience. Despite occasional challenges in finding a spot, the availability of parking adds to the overall positive experience.
Families find the hotel welcoming and accommodating with staff going the extra mile to make special occasions memorable. Family rooms and suites are available and the seafront terrace provides enjoyable activities and views for all ages. Noise from other guests can be a minor issue, but the overall experience for families is positive.
The beds receive mixed feedback with some guests finding them comfortable while others report issues with comfort and condition, indicating a need for improvement in this area.
Overall, the Best Western Hotel Hatfield is favorably regarded as a solid choice for visitors, blending a prime location with good service and amenities. While there are areas for improvement, particularly with WiFi and some rooms and beds, the positive aspects often outweigh the negatives, making it a favored destination for those seeking both convenience and natural beauty.
4-Star Hotel
Located opposite Lowestoft Beach, this hotel features sea views, free parking, a restaurant, and a terrace bar. It's also within a 10-minute walk from the town center and nightlife, offering convenience and comfort.
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Business Hotel
Hotel with Parking
Guest Reviews
The Best Western Hotel Hatfield, situated along the stunning seafront of Lowestoft, boasts a prime location that guests consistently praise. The hotel is ideally positioned right on the esplanade with breathtaking views of the sea, making it a perfect spot for beach lovers and those seeking a scenic escape. Visitors appreciate the convenience of being just a short walk from the town center, local shops and the railway station, making it easy to explore the area.
Guests particularly enjoy the hotel’s proximity to the beach with many highlighting the luxury of opening their windows to the soothing sounds of the sea and witnessing beautiful sunrises. The views from the hotel rooms, terrace and restaurant are repeatedly mentioned as a standout feature with many noting the spectacular overlooking of the beach and sea.
The location also proves to be convenient for various activities, whether attending a performance at the nearby Marina Theatre or exploring Lowestoft and its surroundings. Ample parking facilities add to the ease of stay and the friendly, helpful staff consistently receive positive mentions for enhancing the overall experience.
Those looking for relaxation can unwind on the hotel’s terrace, enjoying the lovely sea view and fresh ocean breeze. The setting is described as perfect for a peaceful retreat, whether enjoying a quiet meal at the hotel's bar and restaurant or simply soaking in the picturesque environment. Overall, the Best Western Hotel Hatfield’s remarkable location and comfortable accommodations make it a favored choice for visitors seeking both convenience and natural beauty.
The breakfast experience at Best Western Hotel Hatfield generally receives positive feedback from guests. Many highlight the extensive selection available with both cooked and cold options featured prominently. The quality of the breakfast is often praised with terms such as excellent, very good and delicious frequently mentioned. The full English breakfast is a particular favorite and the vegan fried breakfast stands out as a fantastic option for those with dietary preferences.
Guests appreciate the freshly cooked meals and the good value the breakfast provides. The option to enjoy breakfast on the terrace overlooking the sea adds a charming touch, enhancing the dining experience with picturesque views. The Eggs Benedict receives a special mention for its taste, although some believe it has too much sauce.
However, there are areas for improvement. A few guests found the service slow and noted inconsistencies in quality on different days. There were also comments about the limited selection of cereals and a lack of sugar-free options. Some guests encountered issues with specific items, such as overcooked or undercooked components of the full English breakfast and occasional lapses in replenishing utensils or cups.
Despite these minor drawbacks, the majority view the breakfast favorably with commendations for its taste, variety and overall enjoyment, especially in the setting of a sea view. The breakfast staff, particularly the lady in charge, are praised for their friendliness and efficiency, contributing positively to the overall experience.
The dinner experience at Best Western Hotel Hatfield has received largely positive feedback from guests. Many have praised the food as delicious and very well cooked, highlighting the evening meals as particularly enjoyable and of excellent value. The menu offers a good variety with some guests specifically appreciating the tasty fish and chips and the impressive Sunday carvery. The restaurant's service has often been described as friendly and efficient, adding to the overall pleasant dining experience.
However, some reviews indicate areas for improvement. Certain guests found the menu limited and noted occasional inconsistencies in meal quality. Issues such as overcooked dishes, slow service and poor dinner presentation have been mentioned, though these instances appear less frequent. Despite these minor setbacks, the beautiful restaurant setting, especially the sea view and well-refurbished terrace, contributes positively to the overall dining experience.
Best Western Hotel Hatfield offers a mixed experience when it comes to their rooms. On the positive side, many guests found the rooms to be clean, comfortable and modern, particularly noting the refurbished accommodations. The sea view rooms received high praise for their beautiful and romantic vistas. Spacious rooms were available and some guests appreciated upgraded rooms which were well-furnished and decorated, presenting a light and airy feel.
However, there were some drawbacks noted by guests. Several rooms were described as dated and in need of refurbishment with some being small and basic, not justifying the price paid. Issues like noise from the bar or kitchen, overly warm rooms and uncomfortable beds and pillows were also mentioned. Some rooms had minor faults which, though addressed politely by staff, detracted from the overall experience. Additionally, complaints about the lack of air conditioning and heating problems were noted.
Overall, while the hotel offers some lovely, clean and comfortable rooms with stunning sea views, there is inconsistency in room quality that potential guests should be aware of.
The Best Western Hotel Hatfield garners mixed feedback concerning its beds from its guests. On the positive side, many reviews highlight the comfort of the beds with phrases such as "very comfortable bed," "extremely comfy beds," and "comfortable beds" frequently appearing, suggesting that some guests had a pleasant night's sleep. Particular mentions of beds being "super comfy" and “beds were fine” further emphasize the satisfaction of certain guests.
However, the majority of reviews indicate significant dissatisfaction with the beds. Common complaints include beds being uncomfortable with phrases like "bed uncomfortable," "beds were very uncomfortable," and "bed was extremely uncomfortable" recurring often. Issues such as mattresses being lumpy, hard, old and saggy are cited repeatedly with some guests noting that they could feel every spring in them. Furthermore, many guests found the beds to be small, noting phrases like "bed was small" and "tiny single beds."
Additional remarks discuss the state of the pillows and duvets, which are described unfavorably with words like "like bricks" and "lumpy." Some reviews mention the bed structures themselves as problematic with descriptions such as "bed was clanky," "bed would make a noise," and "bed was broken."
Overall, while some guests reported satisfactory and even exceptionally comfortable beds, the prevailing sentiment leans towards a negative experience, highlighting the need for improvements in bed quality and comfort at the Best Western Hotel Hatfield.
The cleanliness of Best Western Hotel Hatfield receives generally positive feedback from guests. Many reviews highlight the cleanliness of the rooms, describing them as clean, tidy and well-maintained. Guests appreciate the modern, refurbished rooms and their fresh appearance. The hotel itself is frequently noted as being very clean and spotless, both in the common areas and the guest rooms. Friendly staff members also contribute to the overall clean and comfortable atmosphere. However, a few comments mention issues such as sticky carpets, grubby bathrooms and a generally tired and worn appearance of the property. Despite these occasional concerns, the majority of guests were satisfied with the hotel's cleanliness, finding their accommodations comfortable and well-kept.
The reviews for the staff at Best Western Hotel Hatfield paint a largely positive picture with phrases such as helpful staff, friendly staff and attentive staff mentioned frequently. Many guests noted that the staff were very polite, supportive and accommodating. Receptionists were highlighted as friendly, always on call and happy to help.
However, there were a few mentions of inconsistent service quality with some staff described as unhelpful or inattentive. Despite these occasional criticisms, the general sentiment toward the staff was overwhelmingly positive. Guests particularly appreciated the helpful, welcoming and professional demeanor of the team.
Staff members were often commended for their exceptional service with many guests noting that the staff couldn't do enough to make their stay enjoyable. The supportive and friendly nature of the staff contributed significantly to a pleasant atmosphere at the hotel. Overall, the reviews reflect a dedicated team committed to providing excellent service.
Guests of Best Western Hotel Hatfield have had mixed experiences with the hotel's WiFi. On the positive side, some guests noted that the WiFi quality was good and in general, it worked well during their stay with a few mentioning that the signal was strong throughout. The WiFi was also described as functional and acceptable by some reviewers.
However, other guests encountered several issues. Many found the WiFi not accessible in their rooms or described it as not working at all. Some highlighted that the WiFi was very slow and inconsistent, pointing out the need for improvement and upgrades. The signal was often described as weak and some guests felt that better WiFi was needed to meet their expectations. Overall, while experiences varied, there seemed to be a consensus that the WiFi service at Best Western Hotel Hatfield could benefit from significant enhancements.
The Best Western Hotel Hatfield boasts free parking, which is a significant advantage mentioned frequently by guests. Many found the parking facilities easy to use and appreciated the convenience of parking directly in front of the hotel. The location also offers secure cycle parking and street parking nearby. While parking availability can be limited and the car park can fill up quickly, guests generally did not find it difficult to find a space. Parking was often described as adequate, acceptable and satisfactory. The presence of free parking right opposite the hotel adds to the convenience, although some noted that staking out a parking spot could be hit or miss. Overall, the hotel's parking facilities are often described positively, contributing to a hassle-free stay.
The Best Western Hotel Hatfield is a clean and welcoming destination that caters particularly well to families. Celebrating special moments is a delight here, as the friendly and helpful staff go the extra mile to make occasions memorable, even wishing children a happy birthday. The hotel offers family rooms and suites that accommodate groups of various sizes, providing ample space for parents and kids. Some rooms, however, can be a bit noisy, especially those situated above the bar.
Guests highlight the family-friendly atmosphere and amenities that ensure a pleasant stay. With a terrace overlooking the sea, there are enjoyable activities and scenic views for everyone. Families returning to the area repeatedly choose the Hatfield, affirming its status as a reliable place for family outings and gatherings.
Although there have been mentions of boisterous kids in the hallways and the occasional noise from the family rooms, the overall experience is notably positive, making the Best Western Hotel Hatfield a solid choice for family stays.
The Best Western Hotel Hatfield has received generally positive feedback for its four-star rating with guests frequently noting that it offers a good overall experience befitting its status. The amenities and services are often praised as being in line with what one would expect from a four-star hotel. Guests reported satisfaction with the quality of their stay, although some mentioned that occasional inconsistent staff quality and minor renovations might be needed to fully meet four-star expectations. Overall, the hotel has been regarded as a satisfactory choice, rightly justifying its four-star rating.
Best Western Hotel Hatfield seems to justify its three-star rating adequately according to several guest reviews. While some guests felt the customer service should be more consistent and the hotel could benefit from updates, others found the three-star amenities and services to be appropriate and satisfactory for its rating. Guests appreciated the food and overall stay, marking it as one of the best experiences within this hotel range. The three-star experience and facilities, though standard, were described as good, acceptable and worth staying for, indicating that the hotel reliably meets the expectations for its category.
Best Western Hotel Hatfield has garnered positive feedback from business travelers who find it well-suited for their needs. The hotel offers useful business facilities and amenities that contribute to a productive stay. Meeting rooms are available and equipped with the necessary features to facilitate professional gatherings. Guests have commended the establishment for its quiet environment, which is conducive to conducting business effectively. Overall, the hotel provides a satisfactory experience for those traveling on business, making it a business-friendly option for clients.
The Best Western Hotel Hatfield has received praise for being an ideal destination for honeymooners. Reviews highlight the hotel's beautiful rooms specifically tailored for honeymoon stays and commend the venue for providing a lovely and pleasant honeymoon experience. Guests appreciated the perfect setting for a romantic escape, noting the good atmosphere and comfortable environment. The hotel offers dedicated honeymoon suites and services, making it a honeymoon-friendly choice for couples celebrating their marriage, wedding anniversaries or simply looking for a memorable getaway.
The Best Western Hotel Hatfield offers an idyllic setting for a romantic getaway with its prime beachfront location providing stunning sea views. The ambiance is tailored for couples, creating a cozy and romantic atmosphere throughout the property. Guests consistently highlight the hotel's romantic environment and services, which enhance the overall experience. The combination of breathtaking views, a serene setting and tailored romantic elements make it a perfect place for a romantic stay.
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Location
Guests particularly enjoy the hotel’s proximity to the beach with many highlighting the luxury of opening their windows to the soothing sounds of the sea and witnessing beautiful sunrises. The views from the hotel rooms, terrace and restaurant are repeatedly mentioned as a standout feature with many noting the spectacular overlooking of the beach and sea.
The location also proves to be convenient for various activities, whether attending a performance at the nearby Marina Theatre or exploring Lowestoft and its surroundings. Ample parking facilities add to the ease of stay and the friendly, helpful staff consistently receive positive mentions for enhancing the overall experience.
Those looking for relaxation can unwind on the hotel’s terrace, enjoying the lovely sea view and fresh ocean breeze. The setting is described as perfect for a peaceful retreat, whether enjoying a quiet meal at the hotel's bar and restaurant or simply soaking in the picturesque environment. Overall, the Best Western Hotel Hatfield’s remarkable location and comfortable accommodations make it a favored choice for visitors seeking both convenience and natural beauty.
Breakfast
Guests appreciate the freshly cooked meals and the good value the breakfast provides. The option to enjoy breakfast on the terrace overlooking the sea adds a charming touch, enhancing the dining experience with picturesque views. The Eggs Benedict receives a special mention for its taste, although some believe it has too much sauce.
However, there are areas for improvement. A few guests found the service slow and noted inconsistencies in quality on different days. There were also comments about the limited selection of cereals and a lack of sugar-free options. Some guests encountered issues with specific items, such as overcooked or undercooked components of the full English breakfast and occasional lapses in replenishing utensils or cups.
Despite these minor drawbacks, the majority view the breakfast favorably with commendations for its taste, variety and overall enjoyment, especially in the setting of a sea view. The breakfast staff, particularly the lady in charge, are praised for their friendliness and efficiency, contributing positively to the overall experience.
Dinner
However, some reviews indicate areas for improvement. Certain guests found the menu limited and noted occasional inconsistencies in meal quality. Issues such as overcooked dishes, slow service and poor dinner presentation have been mentioned, though these instances appear less frequent. Despite these minor setbacks, the beautiful restaurant setting, especially the sea view and well-refurbished terrace, contributes positively to the overall dining experience.
Rooms
However, there were some drawbacks noted by guests. Several rooms were described as dated and in need of refurbishment with some being small and basic, not justifying the price paid. Issues like noise from the bar or kitchen, overly warm rooms and uncomfortable beds and pillows were also mentioned. Some rooms had minor faults which, though addressed politely by staff, detracted from the overall experience. Additionally, complaints about the lack of air conditioning and heating problems were noted.
Overall, while the hotel offers some lovely, clean and comfortable rooms with stunning sea views, there is inconsistency in room quality that potential guests should be aware of.
Beds
However, the majority of reviews indicate significant dissatisfaction with the beds. Common complaints include beds being uncomfortable with phrases like "bed uncomfortable," "beds were very uncomfortable," and "bed was extremely uncomfortable" recurring often. Issues such as mattresses being lumpy, hard, old and saggy are cited repeatedly with some guests noting that they could feel every spring in them. Furthermore, many guests found the beds to be small, noting phrases like "bed was small" and "tiny single beds."
Additional remarks discuss the state of the pillows and duvets, which are described unfavorably with words like "like bricks" and "lumpy." Some reviews mention the bed structures themselves as problematic with descriptions such as "bed was clanky," "bed would make a noise," and "bed was broken."
Overall, while some guests reported satisfactory and even exceptionally comfortable beds, the prevailing sentiment leans towards a negative experience, highlighting the need for improvements in bed quality and comfort at the Best Western Hotel Hatfield.
Cleanliness
Staff
However, there were a few mentions of inconsistent service quality with some staff described as unhelpful or inattentive. Despite these occasional criticisms, the general sentiment toward the staff was overwhelmingly positive. Guests particularly appreciated the helpful, welcoming and professional demeanor of the team.
Staff members were often commended for their exceptional service with many guests noting that the staff couldn't do enough to make their stay enjoyable. The supportive and friendly nature of the staff contributed significantly to a pleasant atmosphere at the hotel. Overall, the reviews reflect a dedicated team committed to providing excellent service.
Wi-Fi
However, other guests encountered several issues. Many found the WiFi not accessible in their rooms or described it as not working at all. Some highlighted that the WiFi was very slow and inconsistent, pointing out the need for improvement and upgrades. The signal was often described as weak and some guests felt that better WiFi was needed to meet their expectations. Overall, while experiences varied, there seemed to be a consensus that the WiFi service at Best Western Hotel Hatfield could benefit from significant enhancements.
Parking
Family
Guests highlight the family-friendly atmosphere and amenities that ensure a pleasant stay. With a terrace overlooking the sea, there are enjoyable activities and scenic views for everyone. Families returning to the area repeatedly choose the Hatfield, affirming its status as a reliable place for family outings and gatherings.
Although there have been mentions of boisterous kids in the hallways and the occasional noise from the family rooms, the overall experience is notably positive, making the Best Western Hotel Hatfield a solid choice for family stays.
4 Star
3 Star
Business
Honeymoon
Romantic
No, Best Western Hotel Hatfield doesn't have any pool.
No, a spa isn't available at Best Western Hotel Hatfield.
No, Best Western Hotel Hatfield doesn't allow dogs.
Yes, parking facilities are available at Best Western Hotel Hatfield.
No, Best Western Hotel Hatfield doesn't have a gym.
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