The staff at EPIC SANA Luanda Hotel are exceptional with an amazing attitude towards guests. They are friendly, kind and always accommodating without being intrusive. The restaurant on the ground floor and pool bar offer delicious food and drink options, served by polite and considerate staff. However, some guests have reported that there is a lack of English-speaking staff in certain areas of the hotel. Nonetheless, the overall consensus is that the staff deserve a 5-star rating for their exceptional service.
