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Hotel Diana & Depandance

Lucca , Via Del Molinetto 11 (check In At Via Della Dogana 9 - Presso Albergo San Martino) ) (Show on Map)

8.6

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsHotel Diana & Depandance in Lucca stands out for its exceptional location within the historic city center, providing easy access to major attractions like the Cathedral of St. Martin and the Duomo. Guests appreciate the convenience of walking from the train station and exploring the city on foot, all while enjoying a peaceful, cozy atmosphere within the city walls. The friendly, accommodating staff and well-maintained rooms further enhance the overall positive experience.

A highlight of the stay is the highly praised breakfast, offering a rich variety of sweet and savory items that cater to all dietary preferences, including gluten-free options. Guests often mention the pleasant service and the charming settings of the breakfast venue, which contribute to a delightful start to the day.

The rooms at Hotel Diana & Depandance are noted for their cleanliness, comfort and spaciousness. Many guests commend the stylish furnishings and comfortable beds. Despite some minor issues with lighting and soundproofing, the general consensus is that the rooms provide a quiet and restful environment.

Cleanliness is a prominent positive feature with numerous reviews praising the immaculate condition of the rooms and facilities. Guests feel welcomed and relaxed in the spotless environment maintained by the diligent staff.

The staff at Hotel Diana & Depandance receive significant accolades for their exceptional hospitality, kindness and professionalism. Reviews consistently highlight the team's dedication to making guests feel valued and well-cared for with individual mentions of staff members who go above and beyond to ensure a pleasant stay.

Parking options, although involving additional costs, are convenient and well-regarded. Guests appreciate the availability of private parking nearby and the helpful guidance from the staff, despite some initial challenges with access.

Overall, Hotel Diana & Depandance delivers a pleasant and memorable experience for its guests, marked by its prime location, excellent service and comfortable accommodations. The few minor drawbacks do not overshadow the overwhelmingly positive feedback, making it a highly recommended choice for visitors to Lucca.
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Family Friendly Hotel

This hotel offers practical accommodations within a reasonable distance of Lucca's city center, suitable for families looking for an affordable base.

Dog Friendly Hotel

This hotel is listed as dog-friendly. This suggests that the hotel has policies and facilities to accommodate dogs.

Do you accept dogs in all rooms?
Yes

Is there an extra charge?
Yes, € 10.00 per booking

Should the dog owner notify you before checking in?
Yes, During the booking process

Hotel near Nightlife Spots

Located near the Duomo di San Martino, this hotel is in the heart of Lucca's historic center. This provides easy access to the nightlife, bars and cafes around the main squares.

Hotel with Parking

This hotel provides private parking, which is free if booked directly, or available for a maximum cost of €20 per night. It is conveniently situated in the historic center of Lucca.

Business Hotel

Small Hotel

Room Types

Standard Double Room Air-conditioned room with free Wi-Fi and a flat-screen TV. It also features unique paintings, a table with chairs and a private bathroom complete with a hairdryer and shower. Please specify bed preference when booking.

Standard Triple Room Air-conditioned room with free Wi-Fi and a flat-screen TV. It also features unique paintings, a table with chairs and a private bathroom complete with a hairdryer and shower.

Double Room - Annex Offering free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The double room offers air conditioning, a dressing room, heating, a TV with cable channels, as well as a quiet street view. The unit offers 2 beds.

Standard Single Room - Annex Offering free toiletries, this single room includes a private bathroom with a shower, a bidet and a hairdryer. The single room offers air conditioning, a dressing room, heating, a TV with cable channels, as well as a quiet street view. The unit has 1 bed.

About Hotel Diana & Depandance

License: 046017ALB0046, IT046017A14C6CZ9Q3

Guest Reviews

8.6

Very Good

Location

Hotel Diana & Depandance enjoys an exceptional location within the historic city center of Lucca, making it a prime choice for visitors. Guests commend its proximity to major attractions and landmarks, including the Cathedral of St. Martin and the Duomo, both just a stone's throw away. The hotel's placement is ideal for those wishing to explore the city on foot, positioned between the train station and popular sites such as San Martino Square.

The location is both convenient and quiet, situated within the city walls but away from the bustling ZTL zones. This allows for a peaceful stay while still being close to restaurants, bars and other highlights of Lucca. Public parking is readily available nearby, often at low rates.

Travelers find it incredibly easy to reach Hotel Diana & Depandance from the train station with the walk taking just a few minutes. Despite its central location, the hotel maintains a cozy and welcoming atmosphere, ensuring a comfortable stay for its guests. The friendly and accommodating staff, along with well-maintained rooms, contribute to the overall positive experience.

Whether one is visiting for sightseeing, dining or simply soaking in the cultural ambiance of Lucca, Hotel Diana & Depandance offers an unmatched base with its impeccable location and pleasant environment.

Breakfast

Hotel Diana & Depandance has earned high praise for its breakfast offerings with guests consistently noting the quality, variety and abundance of options available. The breakfast spread includes a rich assortment of sweet and savory items, such as breads, cakes, cheeses, meats, juices, fruits and pastries, ensuring that all dietary preferences and tastes are catered to. Noteworthy is the availability of gluten-free options, a boon for those with specific dietary requirements.

Many reviews appreciated the pleasant and friendly service, contributing to a positive dining experience. The breakfast can be enjoyed on a terrace or at a neighboring hotel, adding an element of charm and flexibility to the experience. Guests were particularly impressed by the attention to detail and the well-organized buffet, which often featured high-quality and fresh ingredients.

Though breakfast is sometimes served at an adjacent location and not included in the room price, guests found it well worth the additional cost. The family-like atmosphere and the historic setting of the breakfast room are added bonuses, making the first meal of the day at Hotel Diana & Depandance a memorable and thoroughly enjoyable experience.

Rooms

Hotel Diana & Depandance boasts a variety of rooms praised for their cleanliness, comfort and spaciousness. Numerous reviews highlight the rooms as being well-kept, cozy and stylish with beautiful furnishing in a traditional style. The beds are generally considered large and comfortable, offering a good night's sleep. The hotel is located in a quiet area, which enhances the overall tranquility and relaxation for guests.

Spaciousness is a recurring theme with many travelers commenting on the ample room size and generous bathrooms. The hotel also provides practical amenities that guests find useful during their stay. The staff is described as very kind and helpful, adding to the pleasant experience.

Some rooms are newly renovated and come with modern conveniences, contributing to the boutique hotel's charm. The location, in the heart of the historic center, is another positive aspect, making it convenient for exploring the city.

However, a few concerns were noted. Some rooms were described as dark and gloomy with insufficient lighting. There's also mention of poor sound insulation and occasional issues with the TV. In a couple of instances, rooms felt too cold or reminiscent of a prison cell due to their dim lighting and lack of a view.

In summary, Hotel Diana & Depandance offers mostly positive experiences with spacious, clean and comfortable rooms in a prime location, though some improvements in lighting and soundproofing could enhance guest satisfaction further.

Beds

Hotel Diana & Depandance receives positive feedback for its beds, often described as comfortable with guests frequently highlighting their satisfaction with the bedding. Many travelers appreciate the large and comfy beds, noting that they offer a good sleeping experience. The rooms are praised for being quiet and comfortable, contributing to an overall restful stay. However, a few guests mention that the mattresses did not meet their comfort standards. Despite these minor criticisms, the consensus leans towards a generally comfortable and restful experience at the hotel.

Cleanliness

Hotel Diana & Depandance boasts an impressive reputation for cleanliness, vouched for by numerous guest reviews. Consistently described as a clean facility, the hotel environment is praised for being very well-kept, chic and organized. The rooms stand out as exceptionally clean and well-maintained with several guests highlighting the spotless and meticulous cleanliness. Spacious and comfortable, the rooms not only meet but exceed expectations in terms of hygiene, contributing to an overall sense of a welcoming and inviting atmosphere.

Guests frequently emphasize the top-notch, immaculate state of the accommodations, noting the room cleanliness as a primary feature of their stay. Multiple reviewers have pointed out the clean and functional setup, noting everything from the bed to the bathroom being spotless. The hotel’s staff also receive accolades for maintaining these high standards of cleanliness, ensuring that every corner of the hotel shines. With a location that complements its pristine condition, Hotel Diana & Depandance is a model of cleanliness and comfort, creating an ideal environment for a pleasant stay.

Staff

Hotel Diana & Depandance consistently delights its guests with an exceptional level of service and hospitality. Reviews overwhelmingly highlight the friendliness and helpfulness of the staff. Guests frequently describe the staff as extremely kind, welcoming and attentive, noting that they go above and beyond to ensure a pleasant stay.

The front-of-house manager and receptionists receive particular praise for their professionalism and the warm, family-like atmosphere they create. Visitors often mention the staff's politeness, considerate welcome and willingness to provide valuable recommendations and assistance for any request. Instances of individual staff members, such as Claudia and Fabrizio, are marked by their exceptional kindness and attentiveness.

The consistent theme across reviews is the staff's dedication to enhancing the guest experience through their hospitality, courtesy and promptness. Whether it's through small acts of kindness or highly professional service, the team at Hotel Diana & Depandance ensures that guests feel valued and cared for, contributing significantly to the positive reputation of the hotel.

Parking

Hotel Diana & Depandance offers various parking options that cater mostly to those willing to pay a fee. Guests consistently noted that the convenience of having private parking available nearby is a significant plus. Options include a private parking space near the hotel, an underground garage or outdoor parking close to the cathedral, all within a reasonable walking distance. The staff's helpful guidance to the parking lot, particularly from the manager, is often appreciated, especially given the narrow and sometimes challenging access points.

However, guests should be prepared for additional costs, as parking generally requires a separate fee, which some found to be quite expensive. The location of the reception at another hotel was mentioned, which could pose an initial inconvenience. Despite these minor drawbacks, the convenience and availability of multiple parking options, including spots close to the Duomo, make it manageable for most visitors, making it a suitable choice, especially for work contractors and those who value proximity over cost.

No, Hotel Diana & Depandance doesn't have any pool.

No, a spa isn't available at Hotel Diana & Depandance.

Yes, Hotel Diana & Depandance welcomes dogs. For more information, read the answers to the Dog Friendly questionnaire

Yes, parking facilities are available at Hotel Diana & Depandance.

No, Hotel Diana & Depandance doesn't have a gym.

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