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San Luca Palace

Lucca , Via San Paolino 103 (Show on Map)

8.9

Excellent

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1 room2 guests 1 room, 2 guests

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Summary of reviewsSan Luca Palace in Lucca stands out as an exceptional hotel with its prime location, warm hospitality, and comfortable accommodations. Strategically situated within the historic city walls, the hotel provides convenient access to Lucca's cultural sites, attractions, and local restaurants, making it an ideal base for exploring the charming streets of the old town. Guests appreciate the blend of historical charm with modern amenities in this beautifully decorated hotel.

The breakfast experience at San Luca Palace is highly praised for its diverse array of quality options catering to varied tastes, complemented by an inviting atmosphere enhanced by jazz melodies. Accommodating staff and allergen-friendly choices further contribute to the positive breakfast reviews, although some mention a desire for slight improvements.

The hotel rooms are spacious and elegantly furnished, offering comfort akin to suites with modern bathrooms. Impeccable cleanliness throughout the hotel adds to the guests' overall satisfaction, with rooms and common areas noted for their spotless maintenance. While WiFi connectivity varies, additional amenities like free bike rentals enhance the guest experience.

San Luca Palace’s staff receives exceptional praise for their friendliness, professionalism, and attentive service, often going above and beyond to ensure guests feel well-cared for. The synergy of professional service with a personable touch is a defining feature that encourages guests to return.

Families find the hotel accommodating with thoughtful room layouts and amenities, emphasizing its suitability for short stays and exploration of the area. The cost-effective secure parking, despite limited space, adds a layer of convenience to the central location. Guests often highlight the comfortable beds, contributing to restful nights.

Although some guests feel the hotel's offerings may not fully align with a four-star Superior rating, many agree on the value for money and the high level of service provided, uplifting their stay to a memorable experience. San Luca Palace remains a highly recommended choice for travelers seeking relaxation, cultural immersion, and a welcoming ambiance in Lucca.
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Boutique-style Hotel

Situated within the ancient walls, this hotel offers personalized service and total comfort. Its location in the historic center provides easy access to Lucca's main attractions, including the Cathedral.

Hotel for Honeymoon

Located in the heart of Lucca, this hotel offers comfortable and well-appointed rooms. Its proximity to the city's main sights makes it ideal for exploring together. The hotel's friendly service and central location contribute to a pleasant honeymoon experience.

Dog Friendly Hotel

The San Luca Palace is a pet-friendly hotel. It offers a storage room, ensuring a comfortable stay for guests and their pets.

Romantic Hotel

Located in Lucca, San Luca Palace provides comfortable accommodations with a touch of elegance. Its central location offers easy access to the city's romantic attractions.

Business Hotel

San Luca Palace is listed among the best business hotels in Lucca, implying that it offers services and amenities suitable for business travelers, though specific details are not available.

Hotel with Parking

Situated in the historic center, San Luca Palace has a private parking garage on site. A surcharge applies for parking, and valet parking is also offered.

Accessible Hotel

San Luca Palace features special accessibility rooms and facilities for disabled guests. The hotel is wheelchair accessible and equipped with a lift for easy movement between floors. Accessible bathroom features include a disability-friendly bathroom, emergency cord, lower sink, and higher level toilet.

4-Star Hotel

This hotel is known for its excellent service and convenient location. It provides a comfortable stay with well-maintained facilities.

Hotel where Extra Health & Safety Measures Have Been Taken

As a hotel in a historic building, it's expected to have implemented comprehensive health and safety measures to protect both guests and staff. This likely includes enhanced cleaning protocols, social distancing measures, and staff training on hygiene practices to ensure a safe and comfortable stay.Arrival

Do visitors need a health certificate (i.e. a test) prior to arrival?
No
solo autocertificazione ok temperatura

Do you perform temperature checks upon guests' arrivals?
Yes, random checks
+ autocertificazione dell'ospite

Family Friendly Hotel

Room Types

Superior Double Room Air-conditioned room with 2 large windows, a minibar and a flat-screen satellite TV. Pay-per-view channels are available. Has a private bathroom complete with bathrobes, toiletries and a hairdryer.

Junior Suite This suite features air conditioning and a TV with satellite channels. The private bathroom includes a bathrobe, hairdryer and free toiletries. Please note that 1 or 2 extra beds are available upon request with extra charge of euro 60,00 for third person and 40,00 euro four the forth person.

Single Room Providing free toiletries and bathrobes, this single room includes a private bathroom with a shower, a bidet and a hairdryer. This single room features air conditioning, soundproof walls, flat-screen TV with satellite channels, as well as wine/champagne for guests. The unit offers 1 bed.

About San Luca Palace

License: 046017ALB0065, IT046017A1AMNH83AM

Guest Reviews

8.9

Excellent

Location

San Luca Palace is praised for its exceptional location in the heart of Lucca, just inside the historic city walls. This strategically positioned hotel provides guests with easy access to the main attractions, cultural sites, and numerous restaurants, making it perfect for those keen to explore the charming streets of the old town on foot. Its proximity to the railway and bus stations also offers convenience for travelers. The blend of a historic setting with modern amenities enhances the overall guest experience, providing spacious and comfortable accommodations. With friendly and attentive staff, the hotel ensures a welcoming atmosphere, further solidifying its reputation as an ideal base for visiting Lucca’s picturesque historic center.

Breakfast

San Luca Palace boasts an impressive breakfast experience that has guests raving about its variety and quality. The morning offerings are described as abundant and satisfying, with fresh products ensuring guests start their day on a delicious note. Many guests consider the buffet one of the best they've had, praising the extensive selection that caters to both European and American tastes. Jazz melodies enhance the inviting atmosphere, while accommodating staff are noted for their professionalism and friendliness.

Allergen-friendly options ensure those with food intolerances can enjoy the rich assortment, which includes both savory and sweet items. Fresh fruit selections, strong cappuccinos, and warm pastries are particularly popular, alongside European staples like sliced prosciutto and cheeses. Guests also appreciate the possibility of early breakfast service, fitting seamlessly into their travel schedules. Set within an excellent location inside Lucca's walls, the breakfast provides a perfect start to a day of exploration.

Though the occasional review suggests room for improvement or notes simpler offerings typical for Italy, the consensus remains overwhelmingly positive. With a plentiful and diverse spread, San Luca Palace's breakfast truly sets the stage for a memorable stay.

Rooms

San Luca Palace in Lucca consistently impresses with its generously spacious and beautifully decorated rooms. Guests frequently highlight the comfort and elegance of the accommodations, noting that many rooms feel akin to suites with ample space, luxurious furnishings, and tasteful decor. The bathrooms are often described as modern and well-equipped, complementing the overall appeal of the living spaces. Located conveniently in a central part of Lucca, the hotel offers not just a charming ambiance but also easy access to explore the historic city.

The staff at San Luca Palace receive accolades for their kindness and helpfulness, contributing significantly to the welcoming atmosphere of the hotel. The dining experience is underscored by attentive service, particularly in the breakfast area where a varied and satisfying spread is available each morning.

In summary, San Luca Palace offers a blend of traditional elegance and modern comfort, making it a highly recommended stay for those visiting Lucca. The combination of spacious rooms, excellent service, and a central location makes it a standout choice for travelers seeking both relaxation and cultural immersion.

Beds

San Luca Palace garners praise for its exceptionally comfortable beds, which offer a delightful haven for guests seeking a restful night’s sleep. Many reviews highlight the spacious and large bedding, which significantly enhances the comfort level during the stay. Guests frequently mention the abundance of pillows and the perfect room sizes that complement the luxurious sleeping arrangements.

While there are occasional mentions of beds being on the firmer side, the general consensus leans heavily towards comfort and support, allowing for restful nights in the spacious rooms that the hotel provides. For those looking for a rejuvenating sleep experience, San Luca Palace seems to deliver with aplomb, with many guests highlighting the excellent comfort of the bedding arrangements. Additionally, the hotel's amenities, such as ample storage and available bicycles, further elevate the overall guest experience.

Cleanliness

The San Luca Palace hotel consistently receives high praise for its outstanding cleanliness, making it a delightful choice for travelers seeking a tidy and well-maintained stay. Guests frequently highlight the impeccable cleanliness, lauding rooms, bathrooms, and common areas for being spotlessly clean and tidy. The hotel's facilities are described as very clean and well-kept, contributing to an overall atmosphere of order and care. Despite the hotel showing signs of aging, it maintains its charm with clean and beautifully decorated spaces that reflect an old Italian ambiance.

Cleanliness extends beyond just the rooms, permeating throughout the entire hotel structure, ensuring that guests enjoy a comfortable and hygienic environment. The rooms are reported as spacious and equipped with modern amenities, adding to the convenience and comfort of the guests. Bathrooms, although sometimes found small, are efficient and mostly modern, maintaining a high standard of cleanliness.

Staff at San Luca Palace are noted for their friendliness and professionalism, providing a warm welcome to visitors and contributing to the pleasant experience. The excellent cleaning service ensures that cleanliness is consistently maintained, aligning perfectly with the hotel's reputation for exceptional hygiene standards.

While there are occasional remarks about minor issues in specific areas, such as outdated infrastructure or less-friendly staff at reception, the overall impression remains overwhelmingly positive. With its prime location and the opportunity for parking, coupled with the hotel's cleanliness and the attentive service from staff, San Luca Palace comes highly recommended by guests who have experienced its tranquil and spotless environment firsthand.

Staff

San Luca Palace in Lucca receives consistently outstanding praise for its exceptional staff, which contributes significantly to the positive experiences of its guests. Commentary frequently highlights the staff's friendliness, helpfulness, and professionalism. Guests detail interactions where staff members were not just kind but went out of their way to make their stay as pleasant as possible. The staff's efficiency and courteous demeanor create a welcoming atmosphere that feels genuinely accommodating. This highlights their noteworthy attention to detail, ensuring that every guest need is promptly attended to, which elevates the hotel service from good to truly exceptional. With a team described as extraordinarily friendly and attentive, guests felt well-cared for and appreciated the staff's genuine approach and their proactive readiness to assist. The synergy of professional service with a personable touch makes San Luca Palace's staff a defining feature of the hotel, leaving guests encouraged to return.

Wi-Fi

The San Luca Palace offers a mixed experience when it comes to WiFi service. While some guests enjoyed fast and reliable internet access during their stay, others faced challenges with poor connection and spotty coverage. These inconsistencies in WiFi quality may require guests to navigate occasional disruptions, such as disconnecting when moving around the hotel or facing limitations with certain devices. Nonetheless, for those planning a short burst of internet usage, the service can sometimes perform adequately without issue. Additionally, the hotel enhances its overall offering with free bike rentals, providing a convenient option for guests to explore the surrounding area.

Parking

San Luca Palace offers a variety of parking solutions that prove convenient for guests. The hotel provides a private parking space that must be reserved in advance due to limited availability, ensuring a secure and accessible option for visitors. While the parking fee ranges around €15 to €17 per day, many guests find the facility to be a great advantage, especially given its ideal location right next to the historic center. Some reviews mention the cramped nature of the parking lot, as it only accommodates a small number of cars.

For those unable to secure a spot at the hotel, there are alternative paid parking options nearby, accessible within a short walk. The proximity of these parking spaces, combined with the hotel's strategic location just outside Lucca's traffic-restricted zone, allows for easy exploration on foot or by car. Additionally, San Luca Palace provides complimentary bicycles for guests eager to explore the charming town of Lucca. With attentive staff monitoring the parking area regularly, guests can enjoy peace of mind knowing their vehicles are in safe hands.

Family

San Luca Palace offers an excellent setting for families, especially those traveling with children. The hotel is described as perfect for short stays and provides an ideal base for exploring the charming streets of Lucca on foot. Families appreciate the thoughtful room layout, which includes a separate nook for children, enhancing privacy and comfort. Guests are warmly welcomed upon arrival, and the service is consistently praised, particularly at the reception. The availability of a biking service allows families to easily explore the area. The hotel exudes a welcoming ambiance, characteristic of a quality family-run business. Its central location makes it convenient for visiting attractions or family residing in the area, contributing to a memorable family experience. Many guests plan to return with their families, testament to the positive impressions left by their stay.

4 Star

Nestled within the city walls of Lucca, the San Luca Palace offers a charming stay with a blend of historical elegance and modern comforts. Lauded for its exceptional location at the edge of the old town, this hotel grants guests easy access to explore Lucca’s rich heritage. The dignified atmosphere of the old building, coupled with beautiful rooms and modern amenities, creates a welcoming environment for all visitors.

While some guests feel the hotel does not consistently achieve the standard of a four-star Superior rating, the majority appreciate its excellent value for money, noting single rooms at a competitive rate. The friendly, attentive staff consistently go above and beyond, enhancing the overall experience with a service level that some guests equate to five-star standards. Secure parking, especially for motorcycles, adds to the convenience of this well-located hotel.

The breakfast, although satisfying, has received mixed reviews, suggesting a slight mismatch with the exceptional setting and other high-quality services offered. Despite this, many guests highly recommend the hotel and express a desire to return, praising its pleasant atmosphere and comprehensive four-star offerings. Whether as a solo traveler feeling at ease or someone seeking comfort and historical charm, San Luca Palace remains a favored choice for visitors to Lucca.

No, San Luca Palace doesn't have any pool.

No, a spa isn't available at San Luca Palace.

Yes, San Luca Palace welcomes dogs.

Yes, parking facilities are available at San Luca Palace.

No, San Luca Palace doesn't have a gym.

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