The Keep

Ludlow 52.36793400, -2.71996900 , Quality Square (Show on Map)
8.0
Very Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsThe Keep, nestled in the heart of Ludlow, offers an exceptional stay with its prime location and charming accommodations. Guests consistently praise its superb locale, conveniently positioned for exploring the town and its historic castle. Located just off the bustling market square, the hotel provides easy access to local eateries and attractions, making it an ideal base for exploring Ludlow.

The spacious rooms, often featuring balconies with stunning views, add to the accommodating charm of The Keep. Guests appreciate the cleanliness, comfort, and attention to detail throughout the premises. Many find the accommodations to be clean, tidy, and well-maintained, contributing to a comfortable and pleasant stay. While the lack of on-site parking is noted, the proximity of a large car park compensates for this.

Although breakfast experiences are mixed, with some noting limited options and availability, guests generally find satisfactory alternatives at the nearby market. The staff at The Keep receive high praise for their friendly and helpful demeanor, enhancing the overall experience with their exceptional service. Guests are particularly impressed by their responsiveness and the personal touch they bring to each visitor's stay.

The accommodations are highlighted by comfortable beds and spacious layouts, providing restful nights and enhancing guests' overall satisfaction. While some minor areas for improvement, such as furnishings and comprehensive cleaning, are mentioned, the overall value for money and charming qualities of The Keep make it a delightful choice for travelers. Guests frequently express a desire to return, drawn by the hotel's welcoming atmosphere and excellent service. Overall, The Keep promises a charming and comfortable stay, perfectly situated for exploring the historic and quaint town of Ludlow.
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4-Star Apartment

Room Types
One-Bedroom Apartment This apartment has a dining area and a kitchen, and a sofa.

Deluxe Double Room with Extra Bed The main bedroom and seating area is open plan. Access to the 2nd bedroom is gained through the bathroom which is located between the 2 bedrooms.

Guest Reviews
8.0
Very Good
Location
Nestled in the heart of Ludlow, The Keep boasts a superb locale that consistently garners high praise from visitors. Its central positioning makes it exceptionally convenient for those eager to explore the town and its historic castle, with everything a stone's throw away. Many guests have lauded the hotel's fantastic location, noting that it's brilliantly situated just off the bustling market square. This prime spot places visitors within reach of good eateries and quaint little squares, making it perfect for leisurely walks and local exploration.

The accommodation complements its enviable position with spacious and lovely layouts, ensuring a comfortable stay. The rooms often feature balconies offering beautiful views, adding to the property's charm. Guests appreciate the seamless check-in process, friendly staff, and attention to detail that enhances their overall experience. With the added bonus of a car park offering easy access, it's clear that both the location and the quality of accommodation provide great value, making The Keep an ideal choice for those seeking a delightful stay in Ludlow.

Breakfast
The breakfast experience at The Keep seems to have been a mixed bag for guests. Though some reviews mention that breakfast was included, others indicate a limited selection of options, with breakfast only being served late in the morning during winter, which could be inconvenient for early risers. Some guests encountered issues with breakfast availability, noting that it was only offered on weekends and at an additional cost. A degree of confusion also appears to surround the booking process, with some guests receiving breakfast as part of their booking, while others faced miscommunication about its inclusion. However, guests who did have breakfast generally found it satisfactory. There is mention of a local market nearby, which might be an appealing alternative for those wishing to explore local flavors.

Rooms
The Keep offers an array of pleasant accommodations in the heart of Ludlow, presenting a delightful combination of spaciousness and comfort. Many rooms are adorned with balconies or roof terraces that provide stunning views of the surrounding landscape, enhancing the overall stay. The apartments are spacious, featuring large kitchens and cozy living spaces, making them ideal for short or extended visits. Guests appreciate the big, bright rooms that are clean, comfortable, and welcoming, with some describing their stay as gorgeously quaint.

The central location of The Keep is consistently praised, with shops, pubs, and markets just a short walking distance away, offering both convenience and accessibility. However, guests also note the lack of on-site parking, although a large car park nearby offsets this inconvenience.

Despite the overwhelmingly positive remarks, a few reviews mention areas needing improvement. Attention to detail in furnishings, particularly on the balcony, and cleanliness of windows and internal steps are highlighted. Additionally, some apartments may lack sufficient curtains or blinds, which might pose challenges for privacy and sleeping arrangements. Nevertheless, the overall impression is of a charming place with lots of character and comfort, perfect for those exploring Ludlow.

Beds
At The Keep, guests can expect a restful night's sleep thanks to the consistently praised comfort of the beds. The accommodations are noted for being spacious and well-appointed, with large and super comfortable beds frequently mentioned. Visitors comment on the cleanliness of the bedding, enhancing the overall appeal of the sleeping arrangements. The king-size beds, in particular, stand out for their generous size and comfort level, prompting several guests to claim these as the most comfortable they have experienced. While there is a mention of a bed with a noticeable dip, this did not detract significantly from the overall positive impression, as many would gladly return. However, attention could be given to replacing some of the well-used bed linens. Additionally, the provision of soft towels adds a further touch of indulgence to the stay. Overall, the comfortable beds at The Keep contribute significantly to a pleasing and relaxing guest experience.

Cleanliness
The Keep receives a spectrum of feedback regarding its cleanliness, with most guests finding the accommodations to be notably clean and comfortable. Many reviews highlight that the rooms and apartments are maintained to a high standard, often described as clean, tidy, and even spotlessly clean. The cleanliness of both the facilities and the overall environment is frequently praised, contributing to a comfortable and pleasant stay.

Guests appreciate the spacious and bright apartments, which are equipped with more facilities than expected, enhancing the overall experience. The beds are commonly noted as clean and very comfy, suggesting a restful night's sleep is likely. Additionally, the property's location in a central yet quiet area adds convenience without compromise.

However, some reviews suggest that certain areas of the hotel could benefit from a deeper clean and some updating. Specific issues mentioned include cobwebs, surfaces needing attention, a broken bathroom blind, and the outside terrace requiring weeding. Despite these areas for improvement, the overall value for money remains a strong point for The Keep, and many guests express a desire to return due to the generally immaculate upkeep and welcoming atmosphere.

Staff
The staff at The Keep hotel consistently receive high praise from guests for their exceptional service. They are often described as friendly, helpful, and welcoming, creating a positive atmosphere from the moment guests arrive. Whether at the bar, the reception, or the Bakehouse restaurant, team members are noted for their pleasant demeanor and readiness to assist with any needs, from carrying bags to quickly resolving issues. Interaction with staff seems to be a highlight of the stay, with guests appreciating the personal touch and effort to ensure a comfortable and enjoyable experience. Their ability to communicate effectively and make guests feel at ease is clearly valued. Overall, the staff's dedication to service contributes significantly to the hotel's reputation as a hospitable and accommodating place to stay.

3 Star
The Keep is a charming location ideally situated for exploring the surrounding area, nestled right in the heart of the center. Guests appreciate the potential of this lovely place, citing a few minor issues that could easily be resolved to transform it into a real gem. While some guests noted that the hotel could benefit from renovations, this did not detract significantly from their overall enjoyment.

Despite a few criticisms, such as the absence of window coverings in the bedrooms and the lack of plates and cutlery despite having a fridge, the majority of visitors express nothing but positive experiences, with some struggling to pinpoint anything they didn't like during their stay. There were small inconveniences, like the need to contact the owner for a quick fix or the early kitchen closure at 9 PM, but overall satisfaction remains high.

The Keep leaves guests with a generally positive impression due to its prime location and the potential for minor improvements, making it a promising choice for travelers seeking a centrally located stay with quaint charm.


No, The Keep doesn't have any pool.

No, a spa isn't available at The Keep.

No, The Keep doesn't allow dogs.

No, parking facilities aren't available at The Keep.

No, The Keep doesn't have a gym.

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