Hotel Hofgarten Luzern
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A unique and historical classified 14th century hotel is conveniently situated downtown next to the famous Hof-Church.
Summary of reviewsHotel Hofgarten Luzern is highly praised for its prime location, making it a convenient base for exploring Lucerne on foot. The hotel is within walking distance of major attractions, including the old town, lake promenade and train station. Despite its central position, it offers a peaceful retreat with a serene atmosphere.
Guests hold the hotel’s breakfast offerings in high regard, often describing it as delicious and varied. The breakfast buffet includes a range of savory and sweet options with fresh bread, tasty yogurt and delicious croissants being highlights. Many have enjoyed their meals in a beautiful courtyard garden or on a terrace, adding to the pleasant dining experience. The staff’s friendliness and attentiveness further enhance the breakfast experience.
Dinner at the hotel also receives high praise for its outstanding quality and flavorful dishes. The restaurant is noted for using fresh, high-quality ingredients and the service is impeccable. Special dining occasions, like the New Year's Eve multi-course menus, are highly recommended.
The rooms at Hotel Hofgarten Luzern are generally well-received, lauded for their spaciousness, cleanliness and charming decor. Guests appreciate the mix of modern and antique furnishings, large bathrooms and comfortable beds. While some rooms may feel small or lack air conditioning, most guests find the overall room quality commendable.
Cleanliness is a standout feature with guests regularly commenting on the spotless rooms and well-maintained premises. The hotel’s dedication to hygiene ensures a comfortable and worry-free stay.
The staff is another highlight, consistently praised for their friendliness, helpfulness and professionalism. Guests often feel warmly welcomed and well-cared for with the staff’s attentive service contributing significantly to the overall positive experience.
Free Wi-Fi at the hotel is generally reliable and fast, though some guests have experienced intermittent issues. Nonetheless, the convenience of strong internet access throughout the property is appreciated by most visitors.
Parking, despite being a bit costly, is efficient and secure, thanks to the hotel’s valet service. Guests find this service convenient, particularly given the central location of the hotel.
Hotel Hofgarten Luzern is a family-friendly establishment, offering spacious rooms and amenities suitable for those traveling with children. The staff makes extra efforts to ensure families feel comfortable and well-supported during their stay.
The beds receive mixed reviews with many guests finding them comfortable, although there are occasional complaints about specific issues such as bed configuration or firmness.
While some guests feel that Hotel Hofgarten Luzern does not fully meet the standards expected of a four-star hotel due to certain outdated aspects and limited options, the exceptional service and friendly atmosphere compensate for these shortcomings.
Accessibility may be a concern for guests with reduced mobility, as the hotel lacks complete elevator access and features several stairs, making some rooms less accessible.
In summary, Hotel Hofgarten Luzern offers a delightful stay with its prime location, excellent breakfast and dining options, charming and clean rooms and exceptional staff service, making it a solid choice for travelers visiting Lucerne.
Categories
Guests hold the hotel’s breakfast offerings in high regard, often describing it as delicious and varied. The breakfast buffet includes a range of savory and sweet options with fresh bread, tasty yogurt and delicious croissants being highlights. Many have enjoyed their meals in a beautiful courtyard garden or on a terrace, adding to the pleasant dining experience. The staff’s friendliness and attentiveness further enhance the breakfast experience.
Dinner at the hotel also receives high praise for its outstanding quality and flavorful dishes. The restaurant is noted for using fresh, high-quality ingredients and the service is impeccable. Special dining occasions, like the New Year's Eve multi-course menus, are highly recommended.
The rooms at Hotel Hofgarten Luzern are generally well-received, lauded for their spaciousness, cleanliness and charming decor. Guests appreciate the mix of modern and antique furnishings, large bathrooms and comfortable beds. While some rooms may feel small or lack air conditioning, most guests find the overall room quality commendable.
Cleanliness is a standout feature with guests regularly commenting on the spotless rooms and well-maintained premises. The hotel’s dedication to hygiene ensures a comfortable and worry-free stay.
The staff is another highlight, consistently praised for their friendliness, helpfulness and professionalism. Guests often feel warmly welcomed and well-cared for with the staff’s attentive service contributing significantly to the overall positive experience.
Free Wi-Fi at the hotel is generally reliable and fast, though some guests have experienced intermittent issues. Nonetheless, the convenience of strong internet access throughout the property is appreciated by most visitors.
Parking, despite being a bit costly, is efficient and secure, thanks to the hotel’s valet service. Guests find this service convenient, particularly given the central location of the hotel.
Hotel Hofgarten Luzern is a family-friendly establishment, offering spacious rooms and amenities suitable for those traveling with children. The staff makes extra efforts to ensure families feel comfortable and well-supported during their stay.
The beds receive mixed reviews with many guests finding them comfortable, although there are occasional complaints about specific issues such as bed configuration or firmness.
While some guests feel that Hotel Hofgarten Luzern does not fully meet the standards expected of a four-star hotel due to certain outdated aspects and limited options, the exceptional service and friendly atmosphere compensate for these shortcomings.
Accessibility may be a concern for guests with reduced mobility, as the hotel lacks complete elevator access and features several stairs, making some rooms less accessible.
In summary, Hotel Hofgarten Luzern offers a delightful stay with its prime location, excellent breakfast and dining options, charming and clean rooms and exceptional staff service, making it a solid choice for travelers visiting Lucerne.
Luxury Hotel
Located on the edge of the historic old town, this hotel is set in a secluded garden and features individually decorated rooms with charm and style. It offers a tranquil setting near the lake.
Hotel near Golf Courses
Situated in Luzern city center, this hotel provides convenient access to Lucerne Golf Club, which is approximately 3 km from the city center, making it suitable for golf lovers.
Dog Friendly Hotel
This hotel is pet-friendly. It offers a welcoming atmosphere for guests traveling with their animal companions.
Hotel near Nightlife Spots
Located on Stadthofstrasse, Hotel Hofgarten Luzern is located in a quieter area, but still within reach of Lucerne's nightlife with a short walk.
Business Hotel
This hotel is listed among the best business hotels in Lucerne. It provides essential services and amenities suitable for business travelers.
Hotel with Parking
The hotel provides a valet service to park guests' cars in a secure garage located approximately 200 meters away. This offers a high level of parking convenience.
Small Hotel
Offering a tranquil garden setting, this hotel provides a peaceful retreat while remaining close to the city center. The intimate atmosphere and personalized service create a charming experience.
4-Star Hotel
Located on the edge of the Old Town, Hotel Hofgarten Luzern offers a quiet and central location. It provides comfortable rooms and a pleasant garden, creating a relaxing atmosphere.
Family Friendly Hotel
Accessible Hotel
About Hotel Hofgarten Luzern
License: 52947
Guest Reviews
Location
Despite its central location, the hotel offers a peaceful environment, providing a quiet retreat after a day of sightseeing. Many guests appreciate the beautiful ambiance and the charm of the surrounding neighborhood, which includes picturesque streets and a nearby church. Overall, the hotel's positioning allows for an effortlessly enjoyable stay in Lucerne, combining the vibrancy of city life with serene, comfortable accommodations.
Breakfast
Many guests were pleased with the buffet's assortment, noting that it features healthy products, fresh bread, tasty yogurt and delicious croissants. The breakfast experience was enhanced by the availability of hot dishes such as bacon and eggs. Some guests also enjoyed their meals in a beautiful courtyard garden or on a terrace, which added to the dining experience.
The atmosphere and service were highly praised with comments on the friendly and attentive staff contributing positively to guests' overall satisfaction. While there were occasional mentions of limited options and some calling for improvement in variety, these did not overshadow the general consensus that the breakfast was a great start to the day.
Overall, the breakfast at Hotel Hofgarten Luzern leaves a strong impression, providing guests with a delightful and satisfying meal to begin their day.
Dinner
The restaurant's cuisine is particularly noted for its delicious flavors and well-crafted dishes, making it a highly recommended dining spot. Many guests experienced impeccable service alongside their meals with staff being described as friendly and attentive. For those planning to dine in the evening, it is advisable to make reservations in advance.
Special occasions such as New Year's Eve feature exquisite multi-course menus that add to the magical dining experience. The restaurant's setting, including options for alfresco dining in a charming garden courtyard, adds to the overall appeal, combining a pleasant ambience with top-notch cuisine.
Overall, the dining facilities at Hotel Hofgarten Luzern have left guests thoroughly satisfied, often calling it the best meal they had in Switzerland. Whether it's breakfast, lunch or dinner, the hotel's restaurant stands out for its consistently excellent food and service, making it a must-try for any guest.
Rooms
Several reviews mention beautifully decorated and stylishly furnished rooms with some guests appreciating the modern decor mixed with antique furniture pieces. The rooms provide a cozy and functional environment with comfortable beds and well-appointed features. Many guests find the large bathrooms and the availability of extra bedding particularly appealing.
The hotel’s quiet and serene atmosphere is another positive aspect with rooms facing quieter areas or having effective noise insulation. Other remarkable features include beautiful wooden floors, adequate modern amenities and the spacious room sizes which are ideal for families.
However, some guests note that certain rooms are small, especially those located in the attic which can become uncomfortably hot. The absence of air conditioning in several rooms is mentioned as a drawback, particularly during the summer months. A few rooms are described as somewhat outdated or quirky and there are occasional comments about mismatched decor or the need for refurbishment.
Despite these minor issues, the overwhelming sentiment is positive with guests praising the comfortable, clean and spacious nature of the rooms and the hotel's excellent location and beautiful grounds. Overall, Hotel Hofgarten Luzern is well-regarded for its charming and well-kept rooms, ideal for both short and extended stays.
Beds
Guests have also noted ample bedding and an availability of extra bedding, adding to the overall comfort. The presence of comfortable pillows and bedding has been specifically pointed out as a strength. However, there are a few mentions of issues such as beds being too narrow, too soft or sometimes even uncomfortable for some guests. The arrangement of two twin beds pushed together instead of a double bed and gaps between the mattresses were occasional concerns.
In some instances, beds were described as worn out or too low and there were comments about the beds being too hard or soft for individual preferences. Access to power outlets by the bedside is limited. Some guests felt that the beds were not suitable for taller individuals or toddlers.
Overall, while most guests at Hotel Hofgarten Luzern found the beds to be comfortable and conducive to a good night's sleep, there are varying experiences based on individual preferences and specific room configurations.
Cleanliness
Staff
The hotel team is described as uniformly friendly, attentive and responsive, ready to assist with any requests promptly and efficiently. Many noted the personal touch and knowledgeable assistance provided during their stay, which greatly enhanced their experience. The staff's professionalism, combined with their warm hospitality, fosters a family-like environment that many guests appreciate and remember fondly.
Moreover, the staff’s competence and helpfulness are frequently mentioned, particularly in handling problems efficiently and managing guests' needs effectively. This commitment to excellent customer service is a recurring theme, ensuring guests feel well-cared for from check-in to check-out.
Overall, guests of Hotel Hofgarten Luzern can expect superb service from a dedicated, friendly and professional team that goes above and beyond to ensure a memorable and comfortable stay.
Wi-Fi
Parking
For those who might be concerned about accessibility, valet parking is a major plus, offering hassle-free vehicle handling. The proximity of the parking options, including nearby outdoor parking and a dedicated garage, adds to the convenience. Guests appreciate the attention to detail, such as greeting upon arrival and prompt assistance with parking requests.
However, some reviews noted that parking can be expensive with costs reported around 25 to 28 CHF. Despite this, the peace of mind provided by a secure parking service outweighs the cost for many visitors. The hotel’s central location combined with the convenience of a reliable valet service makes parking at Hotel Hofgarten Luzern a comfortable experience for guests.
Family
The accommodations cater to families, offering spacious family rooms and apartments with functional amenities like a hall and kitchen, perfect for young children. The hotel's welcoming environment is further enhanced by services like assisting with misplaced passports and carrying luggage, ensuring a hassle-free stay for families.
While there was a noted surcharge for children under 12 that some found off-putting, the overall sentiment about the hotel remains positive, especially due to its strategic location that is great for exploring with family. Breakfast options could use more variety tailored for younger guests, but the hotel compensates with other children-friendly perks like free rides.
Hotel Hofgarten Luzern is ideal for those seeking a familiar and accommodating retreat during their family holiday.
4 Star
Accessible
Luxury
The property itself is stylish, housed in a charming building with beautiful furnishings and appealing interior decor. Guests appreciate the vintage character combined with modern elements, such as finely designed timber floors and luxurious bathroom finishes. The chic yet compact design of the hotel adds to its overall charm, highlighted further by a lovely courtyard and garden.
Centrally located, Hotel Hofgarten Luzern is not only near the city center but also offers beautiful views, enhancing the hotel's appeal. While the bathroom may seem small for a four-star hotel and lacks certain luxury amenities, the overall ambiance and beautifully designed spaces compensate well, making the stay feel nostalgic yet contemporary. The restaurant, though popular enough to make reservations challenging, adds to the hotel's elegance and allure.
Dog Friendly
No, Hotel Hofgarten Luzern doesn't have any pool.
No, a spa isn't available at Hotel Hofgarten Luzern.
Yes, Hotel Hofgarten Luzern welcomes dogs.
Yes, parking facilities are available at Hotel Hofgarten Luzern.
No, Hotel Hofgarten Luzern doesn't have a gym.
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