Hotel Rebstock
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Summary of reviewsHotel Rebstock consistently receives high praise from its guests for its outstanding location, superb dining options and exceptional service. Situated close to Lucerne's main attractions like the lake, old town, Chapel Bridge and St. Leodegar Church, the hotel offers picturesque surroundings and convenient access to transportation. Guests appreciate the beautiful views, charming architecture and the hotel's quiet atmosphere despite its central location.
The breakfast experience at Hotel Rebstock stands out with an abundant and varied buffet that includes local, fresh foods such as breads, cheeses, cold cuts and made-to-order eggs. Though breakfast comes at an additional cost, most guests find it worth the expense due to its quality and variety. The cozy breakfast room with charming historic settings and beautiful views adds to the pleasant dining experience.
Dinner at the in-house restaurant is equally impressive, featuring well-prepared dishes with fresh, nutritious ingredients and Swiss cuisine. Outdoor seating and attentive service further enhance the dining experience. While the cost is on the higher side, the overall quality and service justify it according to most guests.
The rooms at Hotel Rebstock are individually decorated, spacious and comfortable with modern amenities. Many rooms offer stunning views of Lake Lucerne and have unique, charming features that blend historic and contemporary styles. However, some rooms in older parts of the hotel could benefit from updates and the lack of air conditioning during summer has been noted as a drawback.
The hotel's cleanliness receives high marks with rooms described as spotless and well-maintained. Exceptional room cleaning standards contribute to a comfortable and inviting stay.
Guests frequently laud the hotel staff for their warm, friendly and professional service. The team is noted for their proactive and supportive nature, providing efficient assistance and ensuring a welcoming environment for all visitors.
Hotel Rebstock provides reliable free WiFi, which is particularly appreciated by business travelers. Despite occasional slow connections, the overall feedback is positive.
The hotel offers family-friendly amenities, including spacious rooms, baby beds and added touches like complimentary chocolate for children. However, guests with mobility issues might face some challenges.
For those driving, the valet parking service, although additional cost, is highly regarded for its convenience and organization.
Nightlife enthusiasts will find plenty of options nearby, though the central location also means possible noise from the surrounding lively areas.
The hotel's beds are generally comfortable, contributing to a restful stay despite some mixed reviews regarding pillow softness and occasional noise disturbances.
Overall, Hotel Rebstock is a charming and convenient choice for travelers seeking an enjoyable stay in Lucerne with its exceptional location, outstanding breakfast and friendly service standing out as key highlights.
Categories
The breakfast experience at Hotel Rebstock stands out with an abundant and varied buffet that includes local, fresh foods such as breads, cheeses, cold cuts and made-to-order eggs. Though breakfast comes at an additional cost, most guests find it worth the expense due to its quality and variety. The cozy breakfast room with charming historic settings and beautiful views adds to the pleasant dining experience.
Dinner at the in-house restaurant is equally impressive, featuring well-prepared dishes with fresh, nutritious ingredients and Swiss cuisine. Outdoor seating and attentive service further enhance the dining experience. While the cost is on the higher side, the overall quality and service justify it according to most guests.
The rooms at Hotel Rebstock are individually decorated, spacious and comfortable with modern amenities. Many rooms offer stunning views of Lake Lucerne and have unique, charming features that blend historic and contemporary styles. However, some rooms in older parts of the hotel could benefit from updates and the lack of air conditioning during summer has been noted as a drawback.
The hotel's cleanliness receives high marks with rooms described as spotless and well-maintained. Exceptional room cleaning standards contribute to a comfortable and inviting stay.
Guests frequently laud the hotel staff for their warm, friendly and professional service. The team is noted for their proactive and supportive nature, providing efficient assistance and ensuring a welcoming environment for all visitors.
Hotel Rebstock provides reliable free WiFi, which is particularly appreciated by business travelers. Despite occasional slow connections, the overall feedback is positive.
The hotel offers family-friendly amenities, including spacious rooms, baby beds and added touches like complimentary chocolate for children. However, guests with mobility issues might face some challenges.
For those driving, the valet parking service, although additional cost, is highly regarded for its convenience and organization.
Nightlife enthusiasts will find plenty of options nearby, though the central location also means possible noise from the surrounding lively areas.
The hotel's beds are generally comfortable, contributing to a restful stay despite some mixed reviews regarding pillow softness and occasional noise disturbances.
Overall, Hotel Rebstock is a charming and convenient choice for travelers seeking an enjoyable stay in Lucerne with its exceptional location, outstanding breakfast and friendly service standing out as key highlights.
Dog Friendly Hotel
A traditional hotel that welcomes pets. Located near the old town and lake, providing access to walking areas.
Hotel near Nightlife Spots
Situated on St. Leodegarstrasse, it offers a location near the city center. It provides access to nightlife.
Hotel with Parking
Valet parking is offered at this hotel. Limited parking spaces are available for a fee in a parking garage located approximately 200 meters away.
3-Star Hotel
Located in Lucerne, this hotel features comfortable accommodations and is conveniently located near city attractions. It offers a pleasant stay with easy access to local sites.
Family Friendly Hotel
Business Hotel
About Hotel Rebstock
License: CHE114.392.801
Guest Reviews
Location
The historic charm and picturesque surroundings add to the hotel's appeal, providing a comfortable and scenic stay. Reviews highlight the beautiful views of the lake and the charming architecture of the old town, all within a short distance from the hotel. The strategic location near Chapel Bridge and St. Leodegar Church enhances the cultural experience for visitors.
Guests consistently note the convenience of having the city's main attractions, restaurants and shopping areas within walking distance, allowing them to easily explore and enjoy Lucerne. Despite being centrally located, the hotel maintains a quiet atmosphere, ensuring a restful stay. In addition, the friendly staff and clean, comfortable rooms contribute to the overall positive experience at Hotel Rebstock.
Breakfast
Guests appreciate the beautiful and cozy breakfast room, which adds to the pleasant morning atmosphere. Some reviews highlight the charming historic setting and beautiful views, enhancing the overall dining experience. The breakfast service is generally lauded for being attentive and professional, though there are occasional mentions of variability depending on the staff.
Despite a few comments pointing out that breakfast is an additional cost and considered pricey by some, many still feel it is worth the expense due to the quality and variety of food. Overall, the breakfast at Hotel Rebstock is frequently described as delicious, amazing and fantastic, making it a standout feature of the stay for many guests.
Dinner
Outdoor seating options add to the appeal, providing a pleasant atmosphere for enjoying meals al fresco. Evening dining is described as excellent with many noting the attentive service and beautifully presented dishes. The vol-au-vent and regional specialties come highly recommended.
The breakfast selection is wide and varied, catering to personal requests and preferences, further enhancing the overall dining experience. Guests appreciate the convenience of having multiple dining options on-site, including a restaurant, snack bar and pizzeria, allowing for varied culinary experiences without leaving the hotel premises.
Despite some comments on the higher price point of the restaurant, the general consensus is that the quality and taste of the food justify the cost. Exceptional service from the friendly and professional staff rounds out a top-notch dining experience at Hotel Rebstock.
Rooms
Guests frequently mentioned the uniqueness of the rooms, each individually decorated and with quirky features, creating a charming atmosphere. The hotel’s location is another key highlight, as it is centrally situated and offers excellent views and easy access to local attractions.
While many rooms are described as spacious and well-equipped, there were some mentions of smaller and outdated rooms, particularly in the older parts of the hotel. Noise was occasionally an issue with creaky floors and insufficient soundproofing noted by some guests. The lack of air conditioning was frequently mentioned, particularly in the summer months, which led to some rooms feeling too warm.
Overall, guests were pleased with the cleanliness and comfort of the rooms and enjoyed the hotel's unique character and breathtaking views. However, improvements could be made in updating certain room facilities and providing better ventilation and soundproofing.
Beds
However, opinions on the pillows varied with some guests finding them too soft. There were also a few outlier comments pointing out issues such as beds that were either too soft or too firm, mattresses that needed replacement, squeaking and instances of broken beds. There were also occasional mentions of beds that separated easily or were imbalanced.
Despite these occasional negative remarks, the overall sentiment towards the comfort of the beds at Hotel Rebstock is predominantly positive, contributing to a generally satisfying stay for most guests.
Cleanliness
Several comments highlight the overall cleanliness of the hotel as excellent, including the well-maintained facilities and modern furniture. Guests note that both the hotel and rooms are clean and cozy with everything well-kept and orderly. The exceptional room cleaning standards are routinely commended with many reviews pointing out that cleanliness was consistently top-notch.
However, a few reviews indicate areas for improvement, such as better cleaning in the corners of the bathroom and addressing dust in the rooms. Despite these minor critiques, the general consensus is that Hotel Rebstock maintains a high standard of cleanliness, making it a comfortable and inviting place to stay.
Staff
Reviewers repeatedly highlight the proactive and supportive nature of the personnel with special mentions of staff members who made a lasting positive impact. The word 'friendly' appears prominently, underlining the approachable and personable nature of the team, which contributes heavily to a comfortable and pleasant stay at the hotel.
Despite a few isolated incidents of unfriendly behavior and a lack of help during a noisy night, the overwhelming sentiment is positive. The consistently high level of service and the friendly, accommodating nature of the staff members make Hotel Rebstock a standout choice for travelers seeking a warm and welcoming environment.
Wi-Fi
Parking
Family
The room setup is ideal for families with ample space for three people and there are also separate rooms available, making it comfortable for both short stays and extended family visits. Visitors frequently mention the beautiful atmosphere and friendly staff, which contribute to a welcoming and enjoyable experience. One delightful surprise for children has been the complimentary chocolate, adding a special touch to their stay.
Although some reviews mention that the hotel might not be ideal for those with mobility issues or families with many belongings, the overall experience seems well-suited for family getaways. The quiet rooms, despite the central city location, ensure a peaceful stay. The courtyard area comes recommended, offering a nice space for families to relax.
In summary, Hotel Rebstock is a great option for a family trip with most guests recommending it to friends and family due to its attention to detail, friendly staff and family-centric amenities.
Nightlife
However, potential visitors should be aware of the noise levels in the neighborhood. The central location comes with an active nightlife scene which can lead to slightly noisy evenings with sounds emanating from lively tourists, street traffic and local establishments. Additionally, the sound of church bells can be heard throughout the night, contributing to the overall noise. For those who are light sleepers or prefer a quieter environment, this is an important consideration. Nonetheless, the energetic ambiance adds a unique charm to the stay, making Hotel Rebstock appealing for those looking to immerse themselves in the local nightlife.
4 Star
The noise through thin walls and smaller rooms needing renovation were cited as detractors from the expected comfort level. Additionally, some found the breakfast options to be limited, which contributed to their perception that the hotel does not fulfill the four-star promise. The absence of certain amenities such as adequate staffing, along with noise issues and room conditions, left some guests feeling that the hotel resembled more of a three-star standard or even less in some cases.
Despite these points of criticism, there are mentions of the hotel meeting high standards in some areas, a testament to its potential. Nevertheless, for a place classified as a four-star hotel, many guests believe it falls short in several significant aspects, deeming it somewhat expensive for the level of service and facilities provided.
Business
Luxury
The hotel is lauded for its modern amenities combined with a certain old-world charm, creating a perfectly luxurious experience. It arguably feels more like a 5-star establishment due to its exclusive service and stunning views. Many travelers find the premium rates justified by the opulence and superior quality, particularly highlighting the luxury breakfast as a standout.
However, some comments suggest that the overall facilities and experience may not consistently meet the expectations set by its 4-star classification with a few reviews suggesting it feels more like a 3-star in certain aspects. Despite this, the luxurious aspects of Hotel Rebstock, for many, overshadow these concerns, offering a noteworthy stay for those seeking high-end comfort in a charming setting.
Dog Friendly
The staff’s attentiveness to dogs stands out with one review noting that a pet mattress had been prepared in advance. The hotel also allows dogs in the restaurant during breakfast, as long as they are kept in a dog bag. This flexibility is much appreciated by pet owners, who feel their pets are treated as guests themselves.
However, a few guests expressed disappointment regarding additional charges for their dogs, noting that the promised services were not fully provided. Despite this, the majority of the reviews emphasize the dog-friendly atmosphere and the excellent overall experience at Hotel Rebstock, making it a go-to destination for dog owners looking for a comfortable stay.
No, Hotel Rebstock doesn't have any pool.
No, a spa isn't available at Hotel Rebstock.
Yes, Hotel Rebstock welcomes dogs.
Yes, parking facilities are available at Hotel Rebstock.
No, Hotel Rebstock doesn't have a gym.
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