Hotel Seeburg

Luzern 47.04660300, 8.34407300 , Seeburgstrasse 59 - 61 (Show on Map)
7.6
Good


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Summary of reviewsHotel Seeburg in Lucerne offers a delightful experience for guests, prominently known for its splendid lakeside location, offering unbeatable views of Lake Lucerne and the surrounding mountains like Mount Pilatus. This picturesque setting makes it an ideal spot for both relaxation and sightseeing, with convenient access to Lucerne's main attractions via a regular bus service. The strategic positioning of the hotel allows for a tranquil environment while being close to the city center, making it a fantastic base for visitors.

The hotel impresses with its dining experiences, characterized by superb cuisine and a pleasant atmosphere overlooking the lake. Both breakfast and dinner at Hotel Seeburg receive high praise, with many guests highlighting the quality and service as standout aspects. The restaurant's elegant setting and delicious menu contribute significantly to the overall enjoyment of a stay here.

While the rooms provide clean and comfortable accommodations with breathtaking views, especially from those with lake-facing balconies, some areas demonstrate the hotel's age, with a few furnishings appearing outdated. Despite minor criticisms related to room size and the absence of air conditioning, the superior rooms with updates offer a more enhanced experience.

The staff at Hotel Seeburg consistently earn accolades for their friendliness and attentiveness, with a notable level of service that improves guest satisfaction. From the welcoming reception staff to the considerate restaurant and housekeeping teams, the hotel's personnel successfully foster a warm and accommodating environment.

Other amenities, such as free Wi-Fi, parking options, and family-friendly facilities, add to the hotel's appeal. The Wi-Fi generally works well, allowing guests to stay connected, while the parking setup provides convenience for those traveling by car.

For families, the hotel proves a favorable choice with appropriate accommodations and child-friendly spaces, along with proximity to attractions suitable for both adults and children.

Overall, Hotel Seeburg delivers a mostly positive experience with remarkable location and service, though some areas such as rooms and certain amenities could benefit from updates to fully meet the expectations of a modern four-star hotel.
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Categories
Luxury Hotel
The oldest hotel at Lake Lucerne, Hotel Seeburg offers exclusive comfort and unique views of the lake and mountains. It features deluxe rooms and designer junior suites, a private garden area by the lake, and two restaurants with terraces.

Dog Friendly Hotel
Situated on the shores of Lake Lucerne, this hotel offers beautiful surroundings for dog walks. It provides a pet-friendly atmosphere and comfortable accommodations.

Hotel with Parking
Provides paid parking directly around the hotel. There are plenty of parking spaces available on site for guests.

4-Star Hotel
Located on the shores of Lake Lucerne, Hotel Seeburg offers a picturesque setting with stunning lake views. It features a private beach, multiple dining options, and a tranquil atmosphere, providing a relaxing and upscale experience.

Family Friendly Hotel

Room Types
Twin Room with Lake View and Balcony Standard twin room with balcony and view over Lake Lucerne and the alps. All rooms with bath/shower, sitting area, safe, satellite TV, tea/coffee making facilities, hair dryer, carpeted floor and free Wi-Fi internet.

Superior Twin Room with Lake View and Balcony Comfort Double Room with lake view and Balcony. All rooms with bath or shower, cooling system, minibar, safe, modem connection, satellite TV, tea/coffee making facilities, hair dryer, carpeted floor and free Wi-Fi internet.

Deluxe Double or Twin Room with Lake View Executive room with lake view. With bath or shower, pullout couch, minibar, safe, modem connection, cable TV, tea/coffee making facilities, hair dryer, carpeted floor and free Wi-Fi internet.

Double Room with Forest View These rooms offer views into the forest. All rooms with shower, seating area, safe, satellite TV, tea/coffee making facilities, hair dryer and free Wi-Fi internet.

Triple Room with Forest View This room features connecting doors. All rooms with bath or shower, sofa bed, safe, modem connection, satellite TV, tea/coffee making facilities, hair dryer, carpeted floor and free Wi-Fi internet.

Guest Reviews
7.6
Good
Location
Hotel Seeburg enjoys a superb lakeside location in Lucerne, offering guests breathtaking views of Lake Lucerne and the surrounding mountains, including Mount Pilatus. The hotel's strategic positioning provides a tranquil setting slightly away from the city's hustle and bustle, while maintaining convenient access to the main attractions. A regular bus service stopping right outside the hotel makes exploring the city center a breeze, with just a short ride to the heart of Lucerne. The hotel is well-regarded for its clean and comfortable accommodations, friendly staff, and exceptional views from both rooms and public areas, such as the restaurant and lake-view bar, making it an excellent choice for both relaxation and sightseeing. While the hotel is on a main road, some traffic noise might be noted, but this is often overshadowed by the stunning scenery that makes the location so desirable. Overall, Hotel Seeburg provides an ideal base for visitors looking to enjoy the beauty of Lucerne and its picturesque surroundings.

Breakfast
Hotel Seeburg offers guests a breakfast experience that is generally well-received, highlighting a positive aspect of their stay. A number of travelers appreciate the attentive and friendly staff, particularly noting personalized service by a dedicated head of the dining room. The breakfast buffet, while not overwhelmingly large, is frequently described as good, very good, and even excellent in terms of quality. It includes a mix of cold and hot foods with typical options like meats, cheeses, eggs, and pastries. The variety seems to satisfy most guests, with some noting it as diverse and bountiful.

The breakfast setting provides a picturesque view of the lake and mountains, which enhances the dining experience. Despite some concerns about the price and the limited selection in comparison to other establishments of its category, guests often find the breakfast sufficient, with some considering the cost-performance ratio appropriate. Overall, for many, breakfast at Hotel Seeburg is one of the highlights of their stay, offering a mix of Swiss hospitality and delightful views.

Dinner
Hotel Seeburg's dining experience consistently receives high praise from guests for its delectable cuisine and elegant restaurant setting. The hotel's restaurant is described as beautiful, cozy, and occasionally featuring elegant decor that rivals five-star standards, making it an inviting place to enjoy a meal. Many reviews highlight the exquisite quality of the food, with specific mentions of dishes like the beef cheek and veggies being first class, as well as plentiful and delicious offerings throughout breakfast and dinner.

Service, generally described as friendly and attentive, adds to the positive dining experience, although a few guests noted instances of extended wait times. Despite the occasional criticism regarding service speed or costs, the majority opinion points towards excellent service, with staff members like Kevin receiving special mentions for their outstanding hospitality.

Guests also appreciate the hotel's strategic location with great lake views, enhancing their overall dining atmosphere. Some visitors enjoyed exceptional meals at nearby establishments as well, facilitated by the hotel's helpful staff. While subjective tastes vary and some guests preferred dining out, Hotel Seeburg's restaurant is widely recognized for its superb dinner options and extensive wine list, ensuring a delightful experience for most patrons.

Rooms
Nestled on the lakefront, Hotel Seeburg offers a mixed experience with its rooms, revealing both charm and areas in need of improvement. Guests rave about the breathtaking views of Lake Lucerne and the surrounding mountains, especially from rooms equipped with balconies. These views are heralded as superb and phenomenal, adding to the overall allure of the stay.

The rooms are predominantly described as clean, comfortable, and modernized, with many featuring lovely and spacious interiors. Guests highlight the quality of the bedding, which contributes to a cozy and restful experience. Despite these positives, numerous reviews point out that the rooms are relatively small, and in some cases, old-fashioned, with some furnishings feeling outdated or worn.

Visitors frequently mention a lack of air conditioning, which can make the rooms uncomfortably warm during higher temperatures. Bathrooms, while functional, are often characterized as cramped and less than luxurious, emphasizing that they might benefit from a design update.

The superior rooms with lake views seem to offer a more enhanced experience, with upgraded amenities and modern decor. However, some guests have noted that the rooms that don't face the lake lose some of the hotel’s appeal due to their more basic and outdated state.

Overall, while Hotel Seeburg's location and lake-facing views are standout features, the reviews suggest that a more consistent approach to room upgrades and amenities could elevate the guest experience to fully match its idyllic setting.

Beds
Hotel Seeburg receives ample praise for its beds, frequently described as comfortable and of excellent quality, contributing to the overall restful experience for guests. Visitors often highlight the comfort of the mattresses, praising them as good-sized and conducive to a restful sleep. The beds are noted for being clean, which enhances the hotel's inviting atmosphere. Many guests appreciate the above-average quality of the bedding and the spaciousness of the beds, which are often described as large and even heavenly.

Despite these positive remarks, there are some mixed opinions regarding the pillows. While some find them less than ideal, referring to them as lumpy or not cushion-like, others focus on the beds' overall comfort. Several guests enjoy the pleasant and comfortable atmosphere provided by the hotel's facilities and service. However, a few guests mention issues such as the temperature, the creakiness of the neighboring bed, and the uncomfortable experience of a rollaway foam mattress. Nevertheless, the majority of reviews lean towards a favorable impression of the bedding and its contribution to a satisfying stay with superb views of Lake Lucerne and Mount Pilatus complementing the tranquil experience.

Cleanliness
Hotel Seeburg, beautifully situated by Lake Lucerne with stunning views of Mount Pilatus, is frequently praised for its exceptional cleanliness. Guests consistently highlight the hotel’s immaculate rooms, noting clean and comfortable beds as well as spotless bathrooms. The modern decor and maintenance of cleanliness throughout the hotel, including facilities and common areas, contribute to a positive experience for many visitors. Despite being an older establishment, it is well-kept, and cleanliness is highly prioritized, with sheets and towels often changed daily. Some reviews point out areas needing attention, such as outdated bathrooms and occasional cleanliness inconsistencies. Additionally, guests note that the hotel is a short bus ride away from downtown Lucerne, offering a quiet respite from the hustle and bustle. Overall, Hotel Seeburg maintains high cleanliness standards, providing guests with a comfortable and tidy stay.

Staff
Hotel Seeburg stands out for its exceptional level of service, marked by a team of staff who are consistently described as friendly, courteous, and solution-oriented. Guests have praised the reception staff, often highlighting their warm welcomes and attentiveness. Particular compliments are directed towards certain individuals such as Brigitta in the dining room and night managers, whose attentiveness and accommodating attitude leave a lasting impression. Even when certain areas like housekeeping are mentioned, the friendliness remains a consistent theme.

While some reviews noted specific training issues or unpleasant encounters, these appear to be exceptions rather than the rule. Most guests describe the staff as smiling, accommodating, and helpful across all interactions, which includes providing directions and tips to enhance the guest experience. Occasionally, guests have remarked on slow service and a lack of cooperation, yet these instances are outweighed by the glowing commendations for overall excellent customer service.

In cases where room issues arise, management's proactive approach, such as upgrading accommodations, is seen as a testament to their commitment to resolving issues promptly. The staff's welcoming spirit, coupled with their dedication to fostering a pleasant stay for all visitors, has resulted in guests repeatedly expressing appreciation for being well looked after at Hotel Seeburg.

Wi-Fi
Hotel Seeburg offers free Wi-Fi throughout its premises, which is well appreciated by many guests. Reports indicate that the internet connection generally works well, particularly in emails and standard browsing activities, with some guests finding it super fast. The availability of Wi-Fi is a part of the overall service, and many guests enjoy this free amenity. However, there have been occasional mentions of the Wi-Fi being weak or inconsistent in certain areas, such as the fifth floor, which saw instances of connectivity issues. Despite these sporadic challenges, for most guests the Wi-Fi serves its purpose adequately, allowing them to stay connected during their stay.

Parking
Hotel Seeburg offers a variety of parking options for guests arriving by car, with a large parking lot conveniently located directly at the hotel. Many reviews highlight the availability of parking, describing it as easy to access and noting that there is often ample space, which provides a hassle-free experience. Additionally, some guests have appreciated the free parking service offered by the hotel.

However, there are mentions of a paid parking option for CHF 15 per night, which some guests found to be relatively expensive. At times, the paid parking can be limited, particularly during peak occupancy, leading to some guests parking at alternative locations nearby. Despite these occasional issues, the convenience of having parking directly at the hotel is frequently mentioned favorably, making it a beneficial amenity for those exploring the beautiful lakeside area towards Lucerne. The hotel’s provision of free transportation passes further enhances the accessibility for guests wishing to venture into the city without their cars.

Family
Hotel Seeburg has garnered praise for its offerings geared towards families traveling with children. The establishment boasts a children's playground, which provides an engaging and fun environment for younger guests. The hotel is often described as family-friendly, making it an attractive option for those journeying with little ones.

Its location is particularly advantageous, nestled conveniently on the route to the city, making urban adventures easily accessible. Families can enjoy a relaxing cruise tour directly from the nearby pier, eliminating the need to venture into the city center. Additionally, the transport museum, situated within walking distance, serves as an exciting and educational excursion for all age groups.

The accommodations are generally viewed as suitable, with family rooms composed of two connecting rooms providing ample space. The hotel's thoughtful touch extends to offering bus tickets to guests, allowing families to explore the region without the hassle of utilizing their own vehicle.

Overall, Hotel Seeburg is recommended for families seeking a trustworthy venue with comfortable accommodations and favorable access to nearby attractions. Despite minor comments on room suitability for larger families, the positive feedback highlights that it is a welcoming haven for both parents and children alike.

4 Star
Hotel Seeburg, with its rich history dating back to the end of the last millennium, offers an interesting blend of past and modern amenities. While the charming reception and dining areas exude a classic four-star ambiance, some aspects of the hotel have left guests questioning its rating. The rooms, described as comfortable with nice facilities, seem to occasionally fall short of expectations for a four-star establishment, with some guests noting the older fixtures and lack of air conditioning. The absence of bilingual staff and less-than-anticipated breakfast offerings have also been points of feedback. While some have praised their stay as deserving of a higher rating when considering the overall experience, it's clear that there are areas where updates could enhance guest satisfaction. On the pricing front, opinions vary, with some finding the rates and restaurant charges steep, yet others find the overall experience potentially meriting more than four stars. Overall, Hotel Seeburg maintains promise but presents a mixed experience, with room for growth in certain amenities and services.

Luxury
Hotel Seeburg offers a blend of elegance and comfort that attracts guests looking for a luxurious stay. Its interior exudes a minimalist yet sophisticated charm, coupled with excellent service that some guests described as worthy of five-star standards. The hotel features lovely, luxurious rooms that contribute to a first-class experience. Guests appreciated the clean and convenient setting, along with the elegant restaurant decor, which aligns well with upscale hospitality expectations.

However, despite its pleasant atmosphere, certain aspects of the hotel fall short of consistent four-star quality according to some reviews. The lack of air conditioning and the limited language options among staff detracted from the experience for some guests, especially during warmer seasons. Additionally, the hotel sits near a busy road, which may cause discomfort due to noise if windows are opened. The breakfast offering and certain room features also seemed not to meet the anticipated standards for a four-star rated property.

Overall, while Hotel Seeburg does offer a comfortable and tastefully luxurious experience in many areas, guests have noted that improvements in amenities and service consistency could enhance its reputation and better justify its price point.


No, Hotel Seeburg doesn't have any pool.

No, a spa isn't available at Hotel Seeburg.

Yes, Hotel Seeburg welcomes dogs.

Yes, parking facilities are available at Hotel Seeburg.

No, Hotel Seeburg doesn't have a gym.

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