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Radisson Blu Hotel, Lucerne

Luzern , Inseliquai 12 (Show on Map)

8.3

Very Good

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1 room2 guests 1 room, 2 guests

Info Ideal for leisure and business trips the hotel offers individually designed rooms which overlook the stunning lake and mountains.

Summary of reviewsRadisson Blu Hotel in Lucerne receives high praise for its prime location, situated conveniently close to the train station and Lake Lucerne. Guests frequently mention the stunning views of the lake and surrounding mountains from many rooms. Its central position allows easy access to the city's main attractions, shopping districts and transport hubs, all while maintaining a peaceful environment. The availability of parking facilities and nearby amenities like lake cruise docks further enhance the convenience for visitors.

The breakfast at Radisson Blu is highly regarded for its variety, quality and organization with numerous international options to cater to diverse tastes. Notable items such as Crêpes Suzettes and omelets are particularly highlighted. The breakfast staff is consistently praised for their friendliness and helpfulness, adding to the positive dining experience.

The rooms are admired for their generous size, modern amenities and cleanliness. Guests appreciate the spacious and comfortable nature of the accommodation with large bathrooms and modern décor contributing to a pleasant stay. The effective soundproofing ensures a peaceful environment and practical amenities like air conditioning and USB charging sockets further enhance the guest experience.

Cleanliness is another strong point with many guests describing the hotel as exceptionally clean and well-maintained. The cleanliness of the rooms and public areas generally meets or exceeds guest expectations.

The staff at Radisson Blu receive commendations for their friendliness, professionalism and attentiveness. The reception team, including standout members like Sara, Mahdi, Dominique, Paul and Rouven, are often highlighted for their efficient and accommodating service. Housekeeping and other service teams also contribute positively to the overall guest experience.

Free WiFi is generally reliable, fast and meets basic internet needs, although there are occasional issues with connectivity and speed. The gym facilities are modern, well-equipped and clean with additional amenities like a sauna contributing to a comprehensive wellness experience.

Parking facilities are spacious and conveniently located, though the cost is frequently mentioned as high. Despite this, the quality and security of the parking options leave a positive impression.

The hotel is family-friendly, offering spacious and well-maintained family rooms, connecting rooms and various kid-friendly amenities. The attentive service and convenient location make it a favorable choice for families.

While the hotel provides easy access to nearby nightlife options, the early closing time of the hotel bar can be an inconvenience. The proximity to nightlife venues adds vibrancy to the stay, though occasional noise from party crowds during weekends can disrupt the otherwise quiet environment.

Overall, the Radisson Blu Hotel in Lucerne is highly recommended for its excellent location, quality breakfast, comfortable and clean rooms and friendly staff, making it an ideal choice for both leisure and business travelers.
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Luxury Hotel

This 5-star trendy designer city hotel offers spacious and modern designer rooms, with some providing fabulous views of Lake Lucerne. It features a full-service spa, a fitness center with panoramic views, LUCE Restaurant serving Mediterranean cuisine in an open kitchen, and a stylish bar and wine lounge.

Hotel Taking Steps Towards Sustainability

This hotel is Green Key certified, indicating its commitment to environmental responsibility. It practices selective waste sorting, has a "Responsible Business" committee, and supports local communities and environmental preservation.

Certifications:

Green Key (greenkey.global)

Answers last updated by our editors

Hotel for Honeymoon

Located on Inseliquai, the Radisson Blu Hotel offers picturesque lake view rooms providing an ideal setting for romantic getaways. Its proximity to the train station and city center makes it a convenient yet romantic choice. The hotel's modern amenities and stunning views ensure a memorable stay.

Family Friendly Hotel

This hotel provides amenities suitable for families. It is located near the lakefront and offers easy access to the city.

Romantic Hotel

Situated on Inseliquai, this hotel offers modern amenities and beautiful lake views. Its contemporary design and convenient location make it a comfortable and stylish choice for a romantic stay.

Hotel near Nightlife Spots

The Klangfabrik club is located within the same building as this hotel. Situated near the train station and lakefront, guests have easy access to other nightlife options in the vicinity.

Business Hotel

This upscale hotel is perfect for business travelers, offering a fully-equipped business center and 13 meeting rooms. Additional amenities include free Wi-Fi, a fitness center, a spa, and on-site dining options. The hotel's location provides scenic mountain views and easy access to the train station and Lake Lucerne.

Hotel with Parking

This hotel offers underground parking located directly next to the hotel, along with valet parking and an electric car charging station, ensuring high convenience for guests.

Accessible Hotel

This hotel is noted for its accessibility features, including being entirely wheelchair accessible with increased accessibility and elevators. Accessible rooms have toilets with grab rails. It is conveniently located near the train station and city center.

Hotel with Gym

Radisson Blu Hotel, Lucerne has a 164-square-meter gym and relaxation area, Finnish sauna and steam bath. The gym is equipped with the newest Technogym equipment and is open from 5 am-11 pm. There is also the option to exercise outdoors by running or swimming in Lake Lucerne.

4-Star Hotel

Located on the shores of Lake Lucerne, the Radisson Blu offers modern accommodations with lake or city views. It provides convenient access to the train station and KKL Culture and Convention Centre Lucerne.

Room Types

Standard Room Fresh and bright, these rooms come with flat-screen TV, coffee and tea making facilities, individual air conditioning and free WiFi access. Please note that the room rate is based on 2 guests. Maximum occupancy is 3 guests (see Property Policies).

Premium Room These rooms features a Nespresso coffee machine, a bathrobe, slippers and a free daily newspaper. In the evening, the room and bed will be prepared for the night. Please note that the room rate is based on 2 guests. Maximum occupancy is 3 guests (see Property Policies).

Suite - Lakeside This spacious suite comprises 1 bedroom, a seating area and 1 bathroom with a walk-in shower and a bath. The suite provides air conditioning, soundproof walls, a minibar, a tea and coffee maker, as well as a flat-screen TV with cable channels. The unit offers 1 bed.

Premium Room - Lakeside Featuring free toiletries and bathrobes, this double room includes a private bathroom with a bath or a shower, a hairdryer and slippers. The spacious air-conditioned double room features a flat-screen TV with cable channels, soundproof walls, a minibar and a tea and coffee maker.

Superior Room Featuring free toiletries and bathrobes, this double room includes a private bathroom with a bath or a shower, a hairdryer and slippers. The spacious air-conditioned double room features a flat-screen TV with cable channels, soundproof walls, a minibar and a tea and coffee maker.

Family Room Featuring free toiletries and bathrobes, this family room includes a private bathroom with a shower, a hairdryer and slippers. The spacious family room features air conditioning, soundproof walls, a minibar, a tea and coffee maker, as well as a flat-screen TV with cable channels.

Junior Suite Featuring free toiletries and bathrobes, this suite includes a private bathroom with a bath or a shower, a hairdryer and slippers. The spacious suite features air conditioning, soundproof walls, a minibar, a tea and coffee maker and a flat-screen TV with cable channels.

About Radisson Blu Hotel, Lucerne

License: KZV-SLU-000034

Guest Reviews

8.3

Very Good

Location

Radisson Blu Hotel in Lucerne boasts a prime location with guests frequently highlighting its close proximity to the train station—most reviewers mention it's just a short walk away. The hotel's positioning near Lake Lucerne provides stunning views from many rooms, particularly of the lake and surrounding mountains, which greatly appeal to visitors. Its central placement makes it incredibly convenient for accessing major tourist spots, the shopping district and key transport hubs, making it easy to explore the city's attractions on foot. Despite its centrality, the hotel maintains a peaceful environment, ensuring a quiet stay even though it's adjacent to key transport routes and city landmarks. Visitors repeatedly praise the convenience of having numerous amenities, such as the lake cruise docks and public transportation, right on their doorstep. The hotel's location also receives high marks for being easily accessible by car with available parking facilities. Overall, the strategic and scenic location is a significant point of satisfaction, making Radisson Blu Hotel a favorable choice for those looking to experience Lucerne comprehensively and comfortably.

Breakfast

Radisson Blu Hotel in Lucerne is highly praised by guests for its breakfast offerings. The breakfast buffet is generally lauded for its variety and international options, catering to a wide range of tastes. Many guests found the breakfast to be plentiful, delicious, fresh and well-organized. Particular highlights include the quality and generosity of the food and the friendliness and helpfulness of the breakfast staff.

Guests appreciate the diversity of the breakfast, noting the abundance and balance of options available. Popular items like Crépes Suzettes, omelets and a variety of hot and cold dishes have been specifically mentioned as delightful. The cleanliness and organization of the buffet have also received positive remarks.

However, some guests have noted that the breakfast experience can be inconsistent. There are mentions of the buffet being almost empty if not visited early, limited seating and occasional disorganization. A few reviews also point out that the breakfast could be considered expensive with some describing it as not in proportion to the price.

Overall, the breakfast at Radisson Blu Hotel in Lucerne seems to meet and often exceed the expectations of most guests, despite occasional critiques related to cost and minor organizational issues. The hotel’s strategic location and excellent amenities further enhance the breakfast experience, making it a memorable part of the stay for many visitors.

Dinner

The dining experience at the Radisson Blu Hotel in Lucerne receives mixed reviews from guests. Many praised the restaurant for its delicious and good food, noting specific dishes such as the flammenkueche, beefer and Swiss roast. The generous table arrangement and the quality of meals were also highlighted positively with some guests describing their dinner as outstanding and the restaurant as very good.

Nevertheless, there were several disappointments, including limited menu options, high costs and occasional closures of the restaurant and bar. Guests reported instances where the restaurant was fully booked or closed, leading them to explore other dining options nearby. Issues such as long wait times, incorrect billing and less-than-stellar food quality for certain dishes were also mentioned.

Overall, while the restaurant generally meets the hotel's star rating with many enjoyable and delicious meals, there are notable gaps in consistency and availability that could affect one’s dining experience. For those seeking alternatives, several good restaurants are conveniently located close by.

Rooms

The rooms at Radisson Blu Hotel in Lucerne stand out for their generous size and modern amenities. Visitors frequently appreciate the spaciousness and comfortable nature of the accommodation, noting the large bathrooms and modern decor that provide an elegant touch to their stay. Cleanliness is consistently praised with many guests highlighting the spotless condition of their rooms and the overall upkeep of the hotel.

Soundproofing appears effective, ensuring a peaceful environment even for those rooms situated close to busy areas. The presence of practical in-room amenities such as air conditioning, USB charging sockets and spacious layouts enhances the guest experience. Additionally, the hotel’s location near the station and city center is a favorable aspect, making it convenient for travelers.

While some reviews mention occasional issues with cleanliness and room temperature control, as well as specific complaints about outdated furniture or limited views, these are exceptions rather than the rule. Most guests seem very satisfied with their accommodation, especially those who enjoyed upgraded rooms with lake views and expansive suites. Spacious family rooms and functional design elements, such as large windows providing ample light and scenic views, add to the overall positive impression of the hotel’s rooms.

In summary, the rooms at Radisson Blu Hotel in Lucerne are highly rated for their size, comfort and modern decor, making it a strong choice for both short and extended stays.

Beds

Visitors to the Radisson Blu Hotel in Lucerne have diverse opinions about the comfort of the beds. While numerous guests appreciated the beds, frequently describing them as comfortable, very comfortable and even super comfortable, there were also a notable number of reviews stating the beds were uncomfortable. The soundproofing and overall comfort seemed to be sufficient for many guests. Some enjoyed the large and spacious beds and several mentioned clean and cozy bedding. However, there were occasional remarks about issues such as thin or uncomfortable pillows, mattresses being too soft or too hard or duvets being too small for the bed size. Despite these few negative points, many travelers praised the bed comfort, contributing to an overall positive impression of the sleeping arrangements at this hotel.

Cleanliness

The cleanliness of the Radisson Blu Hotel in Lucerne receives high praise from guests with many describing it as very clean, exceptionally clean and impeccably well-maintained. The rooms, in particular, are noted for being clean, comfortable and spacious, providing a comfortable stay for visitors. Many reviews also highlight the hotel's modern and elegant appearance, further enhancing the positive impression.

However, there are mentions of areas needing improvement. Some guests have reported minor cleanliness issues, such as dusty furniture and dirty bathroom floors. A few reviews noted organizational lapses in housekeeping and occasional details like moldy shower joints or greasy spots on nightstands. Nonetheless, the overall cleanliness of the rooms and public areas generally meets guests' expectations with daily cleaning routines in place.

In summary, despite a few isolated concerns, the Radisson Blu Hotel in Lucerne stands out for its high standards of cleanliness and overall maintenance, offering a clean and modern environment for a comfortable stay.

Staff

Visitors to the Radisson Blu Hotel in Lucerne often praised the hotel's warm and courteous atmosphere, consistently highlighting the exceptional friendliness and helpfulness of the staff. The reception team with particular mentions of Sara, Mahdi, Dominique, Paul and Rouven, received high marks for their professional and accommodating service. Many guests described the check-in and check-out processes as efficient and commended the reception staff for their responsiveness and ability to provide valuable city tips.

The staff's enthusiasm, patience and eagerness to assist were frequently noted, contributing significantly to the overall great experiences reported by guests. Housekeeping and other service teams were generally well-regarded with the cleanliness of the rooms and the attentiveness of the housekeeping staff often mentioned positively. The morning staff and waitresses garnered appreciation for their warmth and upbeat attitudes.

However, not all feedback was uniformly positive. Some guests experienced unresponsiveness from the staff and noted instances where the reception team did not answer calls or appeared undertrained. There were occasional remarks about slow service and poor communication among the staff, particularly in the restaurant and bar areas. Issues such as delayed room readiness and poor organization in housekeeping were also cited, though they were in the minority.

Despite these few criticisms, the prevailing sentiment among guests was one of satisfaction with the level of service, underscored by the many detailed compliments about the staff’s friendliness, professionalism and attentiveness at Radisson Blu Hotel in Lucerne.

Wi-Fi

The WiFi at the Radisson Blu Hotel in Lucerne receives generally positive remarks from guests with many highlighting a good and fast connection. Guests appreciate the overall reliability and speed, noting that it works well for both work and leisure activities. The free WiFi provided upon check-in is a convenient perk and mirroring between devices, such as phones and TVs, enhances the connectivity experience. However, there are mixed reviews with some visitors encountering issues such as moderate speeds, spotty connections and occasional non-functioning WiFi, particularly in specific areas like the fourth floor. Despite these inconsistencies, many guests still find the WiFi to be strong, fast and reliable, meeting their expectations for basic internet needs during their stay.

Gym

The gym at the Radisson Blu Hotel in Lucerne has garnered positive feedback from its guests. The facilities are described as functional, well-equipped and modern. Many appreciated the cleanliness and the comprehensiveness of the equipment available. It's a small but new fitness area that met the needs of many travelers. The gym also includes access to a sauna, contributing to a well-rounded wellness experience. Guests mentioned the spaciousness and the good quality of the fitness and wellness areas. Some reviews highlighted the gym's excellent condition and the surprise addition of a spa as part of the offerings. Overall, the gym and fitness amenities are considered sufficient and beneficial, making them a favorable aspect of the hotel stay.

Parking

The Radisson Blu Hotel in Lucerne offers various parking options with parking available both on-site and in an underground garage directly connected to the hotel. Guests appreciate the spaciousness and convenience of the parking facilities, noting the ease of parking and security of the dedicated spaces. The availability of parking just steps away from the hotel adds to the convenience, while some reviewers mentioned the benefit of valet service for added ease.

However, the cost of parking has been a point of contention for many. The daily fee of 32 Swiss Francs is frequently mentioned as expensive. A few guests have pointed out that parking was unexpectedly free or cheaper than anticipated, indicating some variability or occasional discounts. Despite the cost, the quality and convenience of the parking options, along with assistance from staff in situations like minor flooding, have left a positive impression on many visitors. Overall, while the parking is a useful amenity, potential guests should be aware of the additional charges.

Family

The Radisson Blu Hotel in Lucerne has garnered praise for its family-friendly atmosphere and accommodations. Guests frequently highlight the spacious and well-maintained family rooms, which cater to groups of various sizes, including families of three or four and even those with teenagers. The availability of connecting rooms adds to the convenience, making it easier for larger families to stay together. The hotel's location and helpful family-oriented services contribute to a pleasant stay for families with many noting the enjoyment of nearby walking areas and a children's playground.

Despite a few remarks about the absence of certain room facilities such as slippers, games for children and bidets, the overall sentiment remains positive. The hotel’s layout and size make it a comfortable choice for those traveling with kids.

Guests often appreciate the kid-friendly amenities such as the breakfast offerings and the general family-friendly atmosphere. The staff's attentive service, including assistance with luggage, adds to the positive experience. Many families expressed their intent to return, reinforcing the hotel’s reputation as a great option for family stays in Lucerne.

Nightlife

The Radisson Blu Hotel in Lucerne offers easy access to nightlife options, being conveniently close to various nightlife establishments and within walking distance to the city's vibrant scene. Guests enjoyed the nightlife during specific events like the carnival, indicating seasonal festivities. However, the hotel's own bar tends to close early, around 10:30 pm to 11:30 pm, which some found inconvenient. While the location is generally quiet, weekends can bring loud music from nearby streets, especially on Saturday nights due to party crowds. Despite this occasional noise, the hotel's proximity to clubs and nightlife venues adds a dynamic flavor to the stay for those looking to experience Lucerne's nocturnal offerings.

4 Star

The Radisson Blu Hotel in Lucerne is a property that predominantly aligns with four-star standards. Guests frequently highlight the luxurious and somewhat modern aspects of the hotel, describing clean and spacious rooms with premium views of the lake. The hotel’s breakfast service receives commendation with mentions of a varied and delightful breakfast buffet.

However, some reviews suggest the hotel does not consistently meet all the expectations of a four-star establishment. There are reports of discolored sinks, outdated bathtubs and overall facilities that could use enhancements. Additionally, the price point of the hotel is a notable concern among guests with many finding the rates excessively high for the quality of service provided. Compared to other nearby hotels, the Radisson Blu is perceived as more expensive without offering distinguishable or superior value.

While the location and amenities such as clean rooms and free parking cater well to a four-star standard, some guests believe the overall experience falls short, particularly given the cost. Despite the positive remarks about aspects like breakfast and room views, there is a general consensus that the value for money could be better aligned with the luxury pricing.

Business

The Radisson Blu Hotel in Lucerne ranks highly among business travelers for its efficiency and comprehensive facilities designed to cater to the professional needs of its guests. Strategically located next to the train station and convention center, the hotel offers a seamless experience for those in town for business. The hotel is lauded for its modern construction, featuring rooms equipped with essential business amenities and reliable Wi-Fi, which cater well to short-stay business clientele.

The meeting and conference facilities consistently exceed expectations, described as appealing and well-suited for various business events, including congresses at the nearby KKL. Reviewers highlight the accessibility of conferencing facilities and the reasonable options available for business gatherings.

Business services receive positive feedback for their efficiency and the helpfulness of the staff, who are noted for their promptness and competence. The presence of a Europcar car rental service adds to the convenience, making it easier for guests to manage their transportation needs.

While the business environment is praised, some guests suggest improvements in soundproofing to better suit business travelers. Nonetheless, the combination of a business-friendly environment, good network and central location positions the Radisson Blu Hotel as an excellent choice for business trips. Many reviewers express intentions to book again, highlighting the hotel’s reasonable pricing and overall suitability for business travel.

Accessible

The Radisson Blu Hotel in Lucerne receives positive feedback for its accessibility features, making it a suitable choice for guests with disabilities. The hotel boasts an accessible location, situated conveniently near the train station and within easy reach of the city center and various points of interest. Guests appreciate the direct access to the hotel with features like ramps and elevators offering hassle-free movement, particularly to the upper floors and underground parking.

The accommodation includes accessible rooms with one review highlighting a spacious family room that comfortably accommodates a mobility scooter. Overall, the hotel's central location and thoughtful design elements ensure a largely accessible experience for all guests.

Honeymoon

The Radisson Blu Hotel in Lucerne consistently delivers an exceptional experience for honeymooners. With numerous mentions of its suitability for romantic getaways, couples can expect an ideal setting for their special occasion. The hotel's picturesque lake view rooms provide an amazing view, perfect for an intimate and memorable stay. Guests frequently highlight the romantic setup and excellent amenities that enhance the honeymoon experience, making it a fantastic choice for newlyweds. The location further contributes to its charm, described as perfect for those looking to celebrate their love in a beautiful and serene environment.

Luxury

Radisson Blu Hotel in Lucerne provides a top-notch, luxurious experience characterized by modern luxury and thoughtfully designed settings. Guests are impressed by the clean and spacious rooms, which offer a luxurious feel and ambiance, complete with beautiful decorations and an excellent finish. These rooms, paired with the new and clean spa facilities, contribute to the hotel's luxurious style and overall hospitality.

The hotel's prime location in beautiful Switzerland and its luxurious surroundings further enhance the experience for visitors. It combines convenience with quality to ensure a comfortable stay that meets high luxury standards with spacious and modern accommodations. Despite the luxurious setting, guests have noted that the hotel offers good value for money, making it a favorable choice for those seeking a balance of luxury and cost. The luxurious supervisor and facilities also play a crucial role in creating a stylish and inviting atmosphere throughout the hotel. While some mention basic equipment, the overall impression remains one of modern comfort and style.

Romantic

Situated in the heart of Lucerne and right near the scenic lake, Radisson Blu Hotel provides a charming setting perfect for couples. Many guests found it to be an ideal spot for a honeymoon or romantic getaway, particularly enjoying the beautiful sunrise views directly from their rooms. The central yet quiet location offers a tranquil escape with a beautiful view over the water, making it great for anniversaries and other special occasions.

The romantic experience is heightened by the hotel's proximity to the lake, providing stunning views to delight the senses. Guests appreciated the wooden canopy and the restaurant's beautiful terrace, which contributed to the overall romantic ambiance. While some felt other boutique hotels might offer a more intimate experience, Radisson Blu still delivered sweet touches that made special moments memorable. This lovely location, particularly suited for couples, sets a picturesque backdrop for any romantic occasion.

No, Radisson Blu Hotel, Lucerne doesn't have any pool.

No, a spa isn't available at Radisson Blu Hotel, Lucerne.

No, Radisson Blu Hotel, Lucerne doesn't allow dogs.

Yes, parking facilities are available at Radisson Blu Hotel, Lucerne.

Yes, Radisson Blu Hotel, Lucerne has a gym.

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