ibis budget Hotel Luzern City

Luzern 47.04353900, 8.31155400 , Kellerstr. 6 (Show on Map)
7.1
Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsThe ibis budget Hotel Luzern City is highly regarded for its exceptional location, praised for its central position just a 10-minute walk from the Lucerne main train station and easy access to main attractions and public transportation. Guests appreciate the hotel’s proximity to supermarkets, restaurants and bus stops, making it a convenient base for exploring Lucerne. The area is connected yet quiet, offering a peaceful environment with the charm of downtown Lucerne within walking distance. The hotel’s free public transportation passes are a significant bonus, enhancing the ease of navigation in the city.

The breakfast offerings at the hotel are noted for their quality and variety with guests enjoying a balance of sweet and savory choices. Items such as fresh croissants, cheese, ham, juice and hot beverages receive positive remarks. While there are some complaints regarding limited vegetarian options and the absence of certain hot food items, the overall sentiment suggests a satisfying breakfast experience with good value for money.

Dinner options are not provided directly within the hotel, but its location compensates by being close to numerous dining establishments. Guests appreciate the availability of a small self-service shop and food in the lobby, along with a microwave for heating meals. Despite some mentions of limited variety and absence of coffee service at night, the hotel’s favorable location and friendly staff make dining a manageable and generally positive experience.

The rooms at ibis budget Hotel Luzern City are clean, cozy and well-maintained, albeit compact. They are functional with essential amenities, suitable for short stays or business trips. The rooms are equipped with air conditioning and kept at a comfortable temperature. While the small size of the rooms and the limited storage space may be a drawback for some, the overall cleanliness and decent level of comfort provide good value for money. The hotel’s cleanliness is frequently praised with daily housekeeping ensuring a hygienic atmosphere.

Staff at the hotel are consistently commended for their friendliness and helpfulness. Guests appreciate the professional and accommodating service with particular staff members receiving accolades for their exceptional attentiveness. Despite a few isolated incidents, the general feedback reflects a warm and welcoming environment created by the courteous and efficient team.

The WiFi service at the hotel has generally positive reviews with many guests enjoying good-speed connectivity and reliable access. Although some encountered minor issues or limited access, the free WiFi is considered a significant perk for travelers.

Parking receives mixed reviews; while some guests appreciate the secure and accessible parking options, others find the cost prohibitive and availability limited. The provision of free bus tickets helps offset parking concerns by making public transportation more accessible.

For families, the hotel offers reasonably spacious family rooms and amenities such as a free transportation card and city WiFi. Though privacy and space can be a bit tight, the hotel provides a suitable experience for short-term family stays with good public transport connections.

Beds are generally described as comfortable and clean, contributing to a good night's sleep. While some guests find the beds too small or hard, the overall feedback is positive regarding the quality of bedding for short stays.

Accessibility is another highlight with the hotel providing accommodations and facilities suited for disabled guests. The proximity to public transport and available amenities caters well to differently-abled guests, making it a practical choice for short city trips.

In summary, the ibis budget Hotel Luzern City excels in providing convenience, cleanliness and a welcoming atmosphere, making it a preferred choice for budget-conscious travelers who value location and efficient service.
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Family Friendly Hotel
This budget hotel is located in Lucerne and provides affordable accommodation for families. It is close to the city center and offers easy access to attractions.

Dog Friendly Hotel
A budget hotel that allows pets. Offers a convenient location for exploring the city and surrounding areas.

Hotel with Parking
Offers covered, indoor, and private parking on site for a fee. This provides secure parking, although there may be limited spaces and a height restriction.

Accessible Hotel
This hotel is entirely non-smoking and has wheelchair accessibility throughout its grounds. Some rooms feature private bathrooms fitted with a roll-in shower.

Room Types
Triple Room Triple room with air-conditioning and a flat-screen TV. It has a double bed and a bunk bed.

Double Room with One Double Bed Double room with air-conditioning and a flat-screen TV

Family Room This quadruple room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 3 beds.

Standard Twin Room This twin room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.

Triple Room with Double Bed and Bunk Bed The unit has 2 beds.

About ibis budget Hotel Luzern City
License: KZV-SLU-000086
Guest Reviews
7.1
Good
Location
The ibis budget Hotel Luzern City offers an excellent location for travelers looking for convenience and easy access to the main attractions of Lucerne. Situated just a 10-minute walk from the Lucerne main train station, the hotel is centrally located, making it an ideal base for exploring the city. Its proximity to the bus stop on line 4 means guests can reach the city center within minutes, enhancing the appeal for those wishing to minimize travel time.

Numerous reviews highlight the hotel’s advantageous position near supermarkets, bus stops and restaurants, providing guests with all necessary amenities within walking distance. The area is described as quiet but well-connected, ensuring a peaceful stay while remaining close to the hustle and bustle of downtown Lucerne.

The location is particularly praised for being walker-friendly with many attractions such as Chapel Bridge, the old town and the lake accessible on foot. The hotel’s practice of offering free public transportation passes is seen as a significant bonus, allowing visitors to effortlessly navigate the city.

In summary, ibis budget Hotel Luzern City is lauded for its strategic, central location, affordability and excellent transport connections, making it a preferred choice for travelers prioritizing convenience and ease of access to Lucerne’s highlights.

Breakfast
The breakfast at ibis budget Hotel Luzern City generally receives positive feedback from guests with phrases such as "nice breakfast with plenty of food choices," "excellent breakfast," and "good breakfast with everything you need" frequently mentioned. The breakfast offers a good value for money with many guests appreciating the inclusion or availability of a breakfast option. Various commendations highlight the quality and variety of the food, noting the plenitude and the balance between sweet and savory choices. Specific items like fresh croissants, cheese, ham, juice and hot beverages have been noted positively.

However, there are some criticisms, primarily regarding limited vegetarian options and the absence of specific hot food items such as fried eggs or hash browns. A few guests found the breakfast basic or lacking in variety and some felt the breakfast was overpriced for what was offered. Some feedback suggested improvements could be made in terms of replenishment and the freshness of some items. Despite these, the overall sentiment skews towards a satisfying and pleasant breakfast experience with praises for its reasonable cost and the convenience it offers to travelers.

Dinner
The reviews on dinner at the ibis budget Hotel Luzern City highlight a mixed experience with a notable inclination toward the positives. While dinner is not provided directly in the hotel, guests appreciate the favorable location, which places them within a short walk from many good restaurants and food joints. This convenience is often praised, allowing guests to enjoy diverse dining options nearby. For those who prefer to stay in, the hotel offers some amenities such as a small self-service shop and food available in the lobby during the evening. The presence of a microwave for heating food is also a thoughtful touch. However, there are mentions of limited variety and the absence of coffee service at night. Despite this, the friendly staff and proximity to the city center and its dining establishments make it a manageable and generally positive dining experience for guests.

Rooms
The 'ibis budget Hotel Luzern City' offers guests a clean and cozy stay with rooms that are generally tidy and well-maintained. Despite their compact nature, the rooms are functional and equipped with essential amenities. For short stays or business trips, the hotel provides everything needed, including efficient space utilization and a decent level of comfort. With air conditioning in the rooms, guests can expect a comfortable temperature throughout their stay.

That said, the hotel's rooms are notably small, which several reviews highlighted as a significant drawback. Travelers should anticipate limited space for storing luggage and personal belongings and the layout might feel a bit tight, especially in the triple and family rooms. Additionally, there are some privacy concerns with the transparent or minimally separated shower and bathroom areas. Soundproofing is decent, but some noise from nearby trains and street traffic might be noticed.

Overall, while 'ibis budget Hotel Luzern City' serves as a practical option for budget-conscious travelers, it's best suited for short stays due to the compact nature of its rooms. The consistent cleanliness and adequate facilities provide a value-for-money experience, but those requiring more spacious accommodations might need to explore other options.

Beds
Visitors to the ibis budget Hotel Luzern City often find the beds to be comfortable, especially for short stays with many appreciating the comfort and cleanliness of the bedding. The double beds received positive remarks, noted for being good quality and ensuring a good night's sleep. The hotel staff diligently keep the beds fresh and made daily, contributing to an overall positive experience. Guests frequently comment on the good price-quality relationship offered by the hotel.

However, not all reviews were as glowing. Some guests found the beds to be too small or hard and were particularly critical of the additional bunk beds, often citing them as uncomfortable and unsuitable for adults. Additionally, there were mentions of uncomfortable pillows and issues with the extra beds, such as them being too narrow or designed for children.

Overall, while there are a few areas of improvement, the ibis budget Hotel Luzern City generally provides guests with a cozy and comfortable bed experience, making it a reasonable choice for budget-conscious travelers.

Cleanliness
'ibis budget Hotel Luzern City' garners positive reviews for its cleanliness from numerous guests. The rooms are frequently described as clean, tidy and well-maintained with guests acknowledging the hotel's hygienic atmosphere. Though rooms are basic and simple, the cleanliness is commendable, making the stay comfortable and pleasant. The housekeeping staff ensures that rooms are cleaned daily and many guests were impressed by the spotless conditions, including clean bed linens and fresh towels.

However, there are occasional mentions of minor cleanliness issues such as mold in the shower, leftover hairs or dust in certain areas. Despite these, overall maintenance and cleanliness are highly rated. The bathrooms and other facilities are generally clean, contributing to a satisfactory and restful experience. The combination of cleanliness and affordability makes the hotel a good choice for budget-conscious travelers.

Guests appreciate the modern and clean ambiance, reinforced by helpful staff and good service. While there are occasional lapses, the majority of feedback highlights a consistently clean environment, underpinning the hotel's reputation for cleanliness.

Staff
The guest reviews of ibis budget Hotel Luzern City highlight exceptionally positive experiences with the hotel's staff. Descriptions frequently emphasize the friendliness and helpfulness of the personnel, who are noted for always wearing warm and welcoming smiles. The reception team receives particular praise for their accommodating nature and professionalism with many guests appreciating their proficiency in multiple languages. Specific employees such as Jonathan, Sara, Angelica, Rute and Joyce Bauman are mentioned for their exceptional service and attentiveness.

Guests frequently describe the staff as courteous, cooperative, polite and efficient, fostering a hospitable environment. Some highlighted personal touches, such as asking about their travel experiences and offering local tips. Despite a few isolated comments about rudeness or unfriendliness, the overwhelming majority of reviews reflect admiration for the team's cheerful demeanor and their ability to handle guest needs efficiently and kindly.

Overall, the staff's consistent friendliness, attentiveness and professional service create a welcoming atmosphere that significantly enhances the guest experience at ibis budget Hotel Luzern City.

Wi-Fi
The ibis budget Hotel Luzern City offers varied experiences with its WiFi service. Many guests appreciated the good to excellent WiFi quality, highlighting it as among the best in Switzerland with some noting it was fast enough for gaming. Positive comments emphasize reliable connectivity for laptops and general usage, praising the ease with which guests can stay connected.

On the downside, there were instances of WiFi not working or facing minor issues. Some reviews mentioned limited access, where the connection allowed only up to three devices, which was inconvenient for groups or families. Additionally, there were occurrences where WiFi didn’t work after the first day or had slow speeds. Despite these few drawbacks, the overall sentiment towards the WiFi leans towards satisfaction with the free access being a significant perk for many travelers.

Parking
The parking situation at 'ibis budget Hotel Luzern City' has garnered mixed feedback from guests. On the positive side, the hotel offers various parking options including a secure underground garage, private parking and even free street parking nearby. Guests have appreciated the convenience and accessibility of the parking facilities, highlighting the adequate availability of spaces, comfortable basement parking and reasonable charges for 24-hour parking.

However, many guests have noted the high costs associated with parking with several describing the fees as expensive and expressing dissatisfaction over the additional charges. The limited number of parking spots has also been a recurring concern, as the parking lots tend to fill up quickly and guests sometimes have to resort to street parking or seek alternatives elsewhere. Despite this, the availability of free bus tickets and the proximity to public transportation options have been seen as valuable perks by those who stay at the hotel.

Family
The 'ibis budget Hotel Luzern City' is recognized for its family-friendly environment, making it a suitable choice for those traveling with kids. Many reviews highlight the family rooms as being spacious enough to accommodate a family of four comfortably. The hotel seems to understand the needs of families by offering facilities such as triple rooms and adjacent rooms for children, which is particularly convenient for larger groups.

However, it’s noted that while the rooms are generally sufficient in size for families, the actual space may feel a bit tight for three people and moving around can be challenging. Some rooms feature unique designs such as a bed for a child on an upper level, which adds a fun element for younger guests but may not be practical for everyone. Privacy could be an issue due to the lack of separation between the shower and bedroom areas.

The hotel also provides thoughtful amenities such as a free transportation card upon arrival and complimentary city Wi-Fi, which add value to the stay. Although there are no specific baby facilities or designated kids areas, the overall accommodation appears to meet the expectations of most families at a reasonable price. Despite some minor drawbacks, 'ibis budget Hotel Luzern City' offers a manageable option for short-term family stays, particularly for those who value a central location with good public transport connections.

Accessible
Nestled in the heart of Luzern, ibis budget Hotel Luzern City receives praise for its convenient and accessible location, making it a practical choice for travelers. Guests appreciate the hotel's proximity to several bus lines and the train station, which ensures easy access to the city center and other main areas. The public transport connections are well-regarded, providing straightforward options for those looking to explore Luzern.

The hotel stands out by offering good accommodations and facilities tailored for disabled guests. Many reviews highlight features such as wheelchair access, rooms equipped for handicapped guests and provisions for those with special needs. The entire property, including rooms and dining areas, is accessible via elevators, catering well to differently-abled guests. Additionally, the Luzern ticket, which grants free public transport within the city, adds convenience and value for guests.

However, it is important to note that there were some mentions about the hotel not being suitable for guests with significant mobility issues and some accessibility features might be lacking according to a few reviews. Nonetheless, for a short city trip, the hotel's central location and decent accessibility make it a viable lodging option in Luzern.

Dog Friendly
The Ibis Budget Hotel Luzern City is a pet-friendly establishment that allows dogs to stay. While pets in general are accepted and dogs can stay for free, prior arrangement may be required. The hotel is accommodating for small pets and offers a chargeable pet service. Despite these positive aspects, there are some limitations, such as dogs not being allowed to run around in the hallways or enter the breakfast room. The hotel is well located with rooms offering views of the Alps, which adds to the overall appeal of the accommodation. However, some reviews suggest that it might not be the best option for travelers seeking fully dog-friendly facilities.


No, ibis budget Hotel Luzern City doesn't have any pool.

No, a spa isn't available at ibis budget Hotel Luzern City.

Yes, ibis budget Hotel Luzern City welcomes dogs.

Yes, parking facilities are available at ibis budget Hotel Luzern City.

No, ibis budget Hotel Luzern City doesn't have a gym.

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