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Summary of reviewsAmrâth Hotel Bigarré in Maastricht is celebrated for its exceptional location in the city's heart, allowing convenient access to the old town, cultural sites, shops and restaurants, all set against the picturesque backdrop of the Maas River. The hotel's historical building contributes to a tranquil retreat amidst bustling surroundings, blending comfort with convenience.
Guests are divided on the breakfast experience with many praising its delicious and extensive offerings, including fresh fruits, deli meats, cheeses and occasionally champagne and venison steak. The elegant breakfast room and attentive staff enhance the dining experience, although some find the pricing steep and express concerns over booking restrictions and occasional lapses in replenishing food items.
The rooms, characterized by their spaciousness, historic charm and modern amenities, receive positive reviews. They are generally clean and well-maintained, although some guests note that certain rooms could benefit from updates, particularly regarding soundproofing and outdated decor. The hotel's historical atmosphere adds a nostalgic touch.
Cleanliness is generally well-regarded with guests frequently highlighting spotless rooms and bathrooms, although there are sporadic mentions of issues like dusty radiators and mold, pointing to occasional housekeeping lapses. However, the friendly and attentive staff, praised for their exceptional service, significantly enhance the guest experience. Their warmth and professional approach, from check-in to check-out, leave a lasting positive impression.
WiFi experiences vary with some guests enjoying strong and stable connections, while others encounter setup issues and unstable connectivity.
Parking options include on-site and nearby public garages, found to be convenient and secure but perceived as costly by some guests. The hotel staff is helpful in providing parking guidance and alternative solutions.
Amrâth Hotel Bigarré is lauded as a family-friendly accommodation with spacious rooms, a cozy atmosphere and provisions for children, making it suitable for family stays. The strategic location also supports convenient city exploration.
The beds receive mixed feedback with many guests finding them comfortable and clean, though some describe them as too soft and occasionally sagging.
While the hotel is often compared unfavorably to a four-star rating due to outdated facilities and occasional maintenance issues, its charm, beautiful interiors and boutique style earn it recognition as a historically rich and atmospheric choice. Romantic touches make it a suitable destination for couples seeking a charming getaway. Show more
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Hotel near Golf Courses
Located in Maastricht, this hotel offers a comfortable stay. It is situated within a reasonable distance from golf courses in the area.
Hotel Taking Steps Towards Sustainability
This hotel has achieved Green Key Gold certification, the highest level of this international eco-label. It demonstrates a strong commitment to environmental protection through various operational practices, including the use of LED light bulbs and eco-friendly cleaning products and toiletries.
Hotel near Nightlife Spots
Located on Van Hasseltkade, this hotel is near the Markt square and within walking distance of bars and nightlife in the city center.
Hotel with Parking
The hotel offers a small number of on-site parking spaces for a nightly fee, subject to availability upon check-in. Nearby public garages are alternatives.
EV charging stations
Hotel with EV Charging Stations
Boutique-style Hotel
Luxury Hotel
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
4-Star Hotel
Room Types
Comfort Double RoomThis room includes 2 single beds, cable TV and a work desk. It also has a private bathroom with a shower. This room type is located in Maastricht’s historic centre.
Photo's of the room type may differ from our rooms
Deluxe RoomLocated in a beautifully restored historic building, these rooms are furnished in a classic style and include modern bathrooms. This room type is located in Maastricht’s historic centre.
SuiteThis spacious room includes a large TV. It is classically decorated and has a bathroom with a shower. This room type is located in Maastricht’s historic centre.
Deluxe Quadruple RoomA spacious room with a screened-off sleeping area. This room type is located in Maastricht’s historic centre.
Guest Reviews
7.8
Good
Location
Amrâth Hotel Bigarré in Maastricht is highly praised by guests for its exceptional location. Nestled right in the heart of the city, the hotel is just a short walk from the city center, making it an ideal spot for exploring Maastricht. Its strategic positioning along the Maas River provides picturesque views and easy access to the old town and numerous attractions, including the Market and Vrijthof Square. Visitors appreciate being close to shops, restaurants, bars and cultural sites, all within a few minutes on foot. Despite its centrality, the hotel manages to offer a quiet retreat with many reviews highlighting the peaceful ambiance amidst the bustling surroundings. The beautiful historical building adds to the charm, making it a perfect blend of comfort and convenience for those looking to immerse themselves in the vibrant life of Maastricht.
Breakfast
The breakfast experience at Amrâth Hotel Bigarré evokes a range of opinions from guests. On the positive side, many reviews praise the breakfast as delicious, luxurious and extensive with offerings of fresh fruits, deli meats, cheeses, freshly baked rolls and even champagne and venison steak on occasion. Guests often highlight the pleasant atmosphere of the breakfast room, describing it as beautiful, elegant and well-organized. The friendly and attentive breakfast staff also receive commendations for their service.
However, there are some inconsistencies in guest experiences. The breakfast has been described as expensive by several reviewers with some feeling that it did not deliver value for money. There are criticisms about the need to book a specific time for breakfast due to limited seating, which some find inconvenient and chaotic. A few guests reported that certain items were missing or not replenished in a timely manner and that some food items were not fresh.
Overall, while a significant number of guests found the breakfast satisfying and even superb, others felt it fell short of their expectations, particularly in terms of variety and cost.
Rooms
'The rooms at Amrâth Hotel Bigarré offer a blend of charm and comfort within a historic setting. Guests frequently highlight the spaciousness of the rooms, describing them as large and well-equipped with certain rooms offering lovely views of the Maas River. The hotel's atmosphere is often praised for its character, often retaining authentic, old-fashioned elements that contribute to a nostalgic ambiance.
Cleanliness is typically noted positively with many guests finding their rooms well-maintained, although some comments suggest that certain rooms could benefit from updates or renovations to maintain their appeal. Modern amenities like air conditioning and large smart TVs add contemporary comfort, though inconsistent room furnishings and occasional lapses in maintenance, such as broken lamps or outdated decor, are noted.
While many rooms are described as cozy and stylishly decorated, the noise levels can be an issue due to minimal soundproofing. Additionally, the spread of rooms across multiple buildings with some accessing only via steep stairs and without elevators, can be inconvenient.
Bathrooms in the rooms are generally spacious and clean, though some guests report issues such as cracks, odors or older facilities that might need updating. Despite these drawbacks, the staff's friendliness and the hotel's charming décor contribute to an overall pleasant stay.
Improvements could be made for better maintenance and renovations, particularly for an experience that aligns with the cost. Nevertheless, the historic charm and central location make this hotel a compelling choice for those wanting to experience the city's heart.
Beds
The beds at Amrâth Hotel Bigarré elicit a mix of reactions from guests, though many find them comfortable. Words such as "excellent," "very good," and "delightful" frequently accompany descriptions of the bedding. Guests consistently appreciate the "nice, clean beds" and "comfortable" mattresses. The hotel rooms are noted for having "spacious beds" and some guests even describe the beds as "super comfortable" and "delicious."
However, there are reoccurring mentions of the beds being "very soft" and sometimes "sagging," which leads to a less favorable sleeping experience for some. Issues like "beds were sliding too much" and "separate beds not comfortable for couples" are noted. Guests describe these overly soft mattresses as "too soft like a hammock" and occasionally mention issues like "bed had sunk" or "bed base broken."
Despite these concerns, the positive feedback about bed comfort is significant. It's clear that while some find the beds a bit too soft for their liking, many guests still describe their overall sleep experience as pleasant, highlighting the comfortable feel of the beds.
Cleanliness
Amrâth Hotel Bigarré frequently receives praise for the cleanliness and tidiness of its facilities with many guests highlighting the spotless rooms, well-maintained bathrooms and overall clean environment. The historical character of the building is well-preserved and the combination of clean and neatly arranged rooms enhances the old-world charm, providing a pleasant stay.
Guests note that the rooms are generally clean and well-kept with daily cleaning services maintaining a fresh atmosphere. The bathrooms are often mentioned as being modern and clean, contributing to a comfortable experience. The hotel staff is described as kind and attentive, further supporting a positive impression of the hotel's hygiene standards.
However, there are some areas that require attention. Specific reviews mention issues such as dusty radiators, mold in the bathrooms and outdated furnishings that detract from the cleanliness. Instances of dirty linen, poorly cleaned floors and cobwebs are mentioned, indicating that the cleaning standards might fluctuate.
Overall, while Amrâth Hotel Bigarré is generally appreciated for its cleanliness and tidy conditions, there is feedback pointing to occasional lapses in housekeeping that need addressing to ensure a consistently high standard across all rooms and facilities.
Staff
Amrâth Hotel Bigarré stands out largely due to its exceptional staff. Guests consistently described the hotel employees as friendly, attentive and accommodating. Whether at reception or during breakfast, the staff's warm and welcoming nature leaves a lasting impression. Many reviewers noted that the service from check-in to check-out was superb with particular praise for the helpful and smiling receptionists who went out of their way to assist guests. The team is frequently mentioned for their customer-oriented approach, always willing to provide recommendations and solutions to any issues.
The attentiveness extends to ensuring guest requests, such as room preferences, are honored diligently. Despite a few isolated criticisms regarding language barriers and some unprofessional attitudes, the overwhelming consensus is that the staff's friendliness and professionalism significantly enhance the guest experience. Whether it's handling luggage, providing extra amenities or simply greeting guests with a smile, the staff at Amrâth Hotel Bigarré consistently delivers a high standard of service that mirrors the overall quality and comfort of the hotel.
Wi-Fi
At Amrâth Hotel Bigarré, the WiFi experience presents a mixed bag for guests. On the positive side, some reviewed the WiFi as strong, secure, fast and stable. These highlights suggest that when the connection is working well, it serves guests efficiently and effectively. However, several reviewers pointed out issues such as a lack of information regarding the WiFi code in the rooms, initial setup problems or connectivity troubles. A few mentioned the WiFi being very poor or unstable with some even resorting to sitting outside to get a decent internet connection. Despite the familiar and holiday-friendly atmosphere reported at the hotel, WiFi offerings appear to be inconsistent.
Parking
Amrâth Hotel Bigarré offers a variety of parking options for its guests with a few noteworthy points. The hotel provides on-site parking, which many guests found convenient and secure. There is also a parking lot located directly behind the hotel, adding to the ease and safety for those traveling by car.
However, parking at the hotel comes with a cost, typically around 25 to 30 euros per day, which some guests find expensive. The limited number of parking spaces can also be a challenge, occasionally pushing guests to use nearby public parking garages. Despite this, when spaces were available, parking was often described as easy and well-organized.
Guests appreciated the option of secure monitored parking and found the hotel staff helpful in providing clear directions and recommendations for alternative parking solutions. The location of the hotel next to a Q-Park and other public garages within walking distance offered more flexibility, though often at a similar price point.
Overall, while the parking facilities are viewed positively for their convenience and security, the high cost and sometimes limited availability were noted areas for improvement.
Family
Amrâth Hotel Bigarré stands out as an excellent choice for families visiting the city. The hotel offers spacious family rooms that are both comfortable and equipped with all necessary conveniences, making it an ideal spot for a family trip. Guests praised the cozy atmosphere and the family-friendly environment, highlighting the safe surroundings and child-friendly facilities. The staff, noted for being friendly and helpful, enhanced the experience by ensuring that special occasions like birthdays were celebrated, adding to the warm, familial vibe of the hotel.
The breakfast package, which includes provisions for both adults and children, adds to the convenience for families. Practical considerations, such as ample space for luggage, further contribute to a comfortable stay. The location is also favorable for exploring local tourism spots, indicating that the hotel serves as a convenient base for family adventures around the city. The good price-quality ratio mentioned by guests underscores the value provided by the hotel, making it a suitable option for families looking for a pleasant and hassle-free stay. Guests expressed a willingness to return, which speaks volumes about their positive experiences.
4 Star
Guests of Amrâth Hotel Bigarré have shared mixed feedback regarding the hotel's four-star rating, facilities and services. While some guests enjoyed a luxurious stay and acknowledged a four-star level of service and amenities, many felt that the hotel falls short of this rating.
Several reviewers expressed that the hotel is more comparable to a three-star establishment, citing limited comfort, outdated facilities and inadequate breakfast selections. The breakfast room was described as cramped and some equipment was either missing or not functioning correctly. Additionally, cleanliness and maintenance issues were raised with a significant number of guests feeling that the hotel did not uphold the expected standards of a four-star rating.
Despite these concerns, some gestures of four-star service were noted, such as housekeeping allowing early check-ins. However, the overall sentiment suggests that the hotel may have been worth four stars in the past, but current experiences align it more with a three-star hotel. Expectations based on the hotel's listing and promotional images were higher than what was actually delivered, leading to a general consensus that a four-star rating is no longer appropriate.
Boutique-Style
Nestled in the city center, Amrâth Hotel Bigarré exudes charm and elegance through its beautifully restored 16th-century historic buildings. Guests repeatedly highlight the hotel's unique character and atmospheric ambiance. The stylish decor harmoniously fits the architecture, creating a cozy and authentic environment. The beautiful interiors are tastefully furnished, befitting the classical atmosphere of the monumental structures. Staying in the lovely conservatory offers a distinct and unique experience, adding to the overall charm. With its beautiful boutique style, Amrâth Hotel Bigarré stands out as an ideal choice for those seeking a charming and historic accommodation.
Romantic
Amrâth Hotel Bigarré offers a charming setting perfect for a romantic getaway. Guests have praised the hotel's ambiance, noting its suitability for couples and its cozy atmosphere, especially during Christmas. The rooms have been described as very romantic with beautiful views that add to the experience. Many appreciated the romantic decor and special arrangements made for couples, enhancing the romantic vibe. The hotel creates a feeling of being in an atmospheric and elegant environment, making guests feel like royalty.
No, Amrâth Hotel Bigarré doesn't have any pool.
No, a spa isn't available at Amrâth Hotel Bigarré.
No, Amrâth Hotel Bigarré doesn't allow dogs.
Yes, parking facilities are available at Amrâth Hotel Bigarré.