Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
Summary of reviewsDerlon Hotel Maastricht stands out primarily for its exceptional central location, nestled in the picturesque Onze Lieve Vrouweplein square. This prime spot offers guests easy access to numerous attractions, shops, restaurants and cultural sites, making it an ideal choice for both leisure and business travelers. Despite being in a vibrant area, the hotel maintains a peaceful atmosphere, ensuring a restful stay.
The breakfast at Derlon Hotel is another highlight, receiving high praise for its extensive and delicious buffet, served in a unique historic basement surrounded by Roman ruins. Guests enjoy the fresh offerings and the friendly service, though some felt improvements were needed in variety and replenishment.
The dinner offerings at the hotel’s restaurant, Louis, are appreciated for their quality, despite some issues with menu availability. The ambiance on the terrace adds to the dining experience.
Rooms at Derlon Hotel Maastricht receive mixed reviews. Many guests appreciate the spaciousness, cleanliness and comfort of the beds with some rooms featuring large balconies. However, numerous reviews highlight the outdated decor and furnishings with many rooms needing urgent renovation to match the hotel’s four-star rating. Noise from renovations and external sources was also a concern for some.
Cleanliness reviews are also varied with some guests finding their rooms spotless, while others noted significant shortcomings, including dirty carpets and outdated bathroom fixtures.
Staff at Derlon Hotel Maastricht are frequently praised for their friendliness and helpfulness, enhancing the overall guest experience. However, some instances of less friendly service and check-in complications were noted.
Parking at the hotel is appreciated for its proximity and valet service, though experiences varied in terms of cost and availability.
The hotel’s location makes it ideal for enjoying Maastricht's nightlife with easy access to restaurants and clubs, though some guests mentioned noise from the lively area.
While the hotel presents itself as a four-star establishment, several reviews suggest it falls short in certain areas, such as service and amenities, making it seem more like a three-star property. Despite this, Derlon Hotel Maastricht maintains a reputation for offering a high-end experience, though it might not fully satisfy those expecting a five-star level of luxury. Show more
Read review summaries for all categories
Categories
Luxury Hotel
Derlon Hotel Maastricht is a 4-star hotel located in the historic city center, known for its elegant ambiance and archaeological finds within the hotel. It offers comfortable rooms, a brasserie, and a high level of service.
Hotel near Golf Courses
Located in Maastricht City Centre, providing easy access to golf courses in the surrounding area.
Hotel for Honeymoon
This hotel offers luxurious accommodations and is known for its excellent service. It is centrally located, making it easy to explore Maastricht's romantic attractions.
Romantic Hotel
Located near Onze Lieve Vrouweplein, Derlon Hotel Maastricht offers a luxurious stay in a prime location. The hotel's elegant ambiance and high-quality service ensure a memorable romantic experience. It is also considered to be one of the spa hotels in Maastricht.
Hotel near Nightlife Spots
Situated on Onze Lieve Vrouweplein, this hotel provides immediate access to a variety of bars and eateries in a lively and historic part of the city, perfect for experiencing Maastricht's nightlife.
Hotel with Parking
This hotel provides parking options. Its central location makes it easy to explore Maastricht's historic sites.
4-Star Hotel
Located near Onze Lieve Vrouweplein, this hotel offers elegant accommodations in a prime location. It is known for its quality service and refined atmosphere, providing a comfortable and luxurious stay.
Boutique-style Hotel
Family Friendly Hotel
Business Hotel
Room Types
Deluxe Twin or Double RoomAir-conditioned room with a flat-screen, 40" inch TV and a Nespresso coffee machine. Its bathroom has a bath tub/shower combination, hairdryer, slippers and is provided with Omnisens bath products. Free mineral water is included.
Premium Deluxe Twin or Double RoomOverlooking Stokstraatkwartier, this air-conditioned room is fitted with a flat-screen, 40" inch TV, minibar and a Nespresso coffee maker. There is also a seating area. Its bathroom has a bath tub/shower combination, bathrobes and slippers, hairdryer and is provided with Omnisens bath products. Free mineral water is included.
SuiteFeaturing an individual design theme (Sphinx Suite, Rieu Suite with roof terrace and Derlon Suite), these air-conditioned suites are fitted with Auping beds, a flat-screen, 40" inch TV and a Nespresso coffee maker. Its bathroom has a bath tub, a separate shower, bathrobes and slippers, hairdryer and Omnisens bath products. Free mineral water is included, as is minibar service.
One-Bedroom ApartmentThis apartment is situated around the corner from Onze Lieve Vrouweplein, a 1-minute walk from Derlon Hotel. It includes a roof terrace, a living room and a fully-equipped kitchen. The private bathroom is fitted with a bath/shower combination and luxury toiletries.
Please note that a final cleaning fee and daily towel change is included in the room rate.
Two-Bedroom ApartmentBoasting a private entrance, this air-conditioned apartment includes 1 living room, 2 separate bedrooms and 1 bathroom with a bath and a shower. In the well-fitted kitchen, guests will find a stovetop, a refrigerator, kitchenware and an oven. The spacious apartment offers a TV with cable channels, a washing machine, a coffee machine, a seating area as well as city views. The unit has 4 beds.
Guest Reviews
7.6
Good
Location
Derlon Hotel Maastricht has garnered exceptional praise for its prime, central location. Nestled in the heart of Maastricht, it offers guests unparalleled access to the city's attractions, making it a coveted choice for both leisure and business travelers. The hotel is situated in one of the most beautiful and charming squares in the city, the Onze Lieve Vrouweplein, surrounded by historical buildings and lively terraces. Its proximity to the old town, shops, restaurants, bars and key landmarks means that everything is within easy walking distance, enhancing the convenience for guests.
The area around the hotel is described as stunning and vibrant, providing a picturesque backdrop that contributes to an unforgettable stay. Despite being centrally located, the hotel maintains a peaceful atmosphere, ensuring a restful experience. The location is particularly noted for being ideal for exploring Maastricht with various cultural and historical sites in close proximity. Additionally, the nearby parking facilities and ease of access to the city center further enhance the convenience.
Overall, the Derlon Hotel’s perfect location stands out as one of its most compelling features, making it an attractive option for those wishing to immerse themselves fully in the beauty and vibrancy of Maastricht.
Breakfast
The breakfast at Derlon Hotel Maastricht generally receives high praise from guests with many describing it as outstanding, delicious and very extensive. The unique setting of the breakfast area in the historic basement surrounded by Roman ruins adds a special charm, making it a memorable dining experience. The generous buffet includes a wide selection of fresh products and caters to various tastes with notable mentions of friendly and attentive service.
However, there are areas where some guests felt improvement is needed. A few reviews mention that the breakfast could be more varied and atmospheric with specific comments on the lack of replenishment of items and limited staff. Additionally, some guests found the breakfast room to be quite dark and expected higher quality, particularly given the price. Complaints also include the inadequacy of coffee machines leading to long queues and hot food not being served at the appropriate temperature.
Despite these mixed reviews, the breakfast is generally seen as a highlight of the hotel, praised for its extensive offerings and unique, historic location. Guests particularly enjoyed the fresh fruit juices, the luxurious spread and the overall well-cared-for presentation. The setting amidst ancient ruins provides an extraordinary backdrop that enhances the overall dining experience at Derlon Hotel Maastricht.
Dinner
The dinner experience at Derlon Hotel Maastricht generally receives positive feedback for the quality of the food with guests noting the restaurant offers good dining options. The food served in the hotel’s restaurant, Louis, is particularly highlighted for being fine. Despite the high expense, visitors appreciate the quality of meals provided. However, some guests encountered issues with menu availability, such as missing items like nachos and olives with feta, which was somewhat frustrating. The ambiance of the hotel restaurant, set on a cozy square with inviting chairs and tables, adds to the overall pleasant dining experience.
Rooms
Derlon Hotel Maastricht offers a mixed experience when it comes to rooms. Many guests appreciated the spaciousness of the rooms and apartments, noting they are clean, tidy and well-maintained. Some rooms even feature large balconies and terraces, providing guests with additional outdoor space. The beds were generally comfortable and the rooms had a good ambiance with ample light from large windows. Certain rooms offer modern and stylish decor with convenient plug sockets and lounge chairs contributing to a comfortable stay.
However, the reviews consistently point out that a significant number of rooms are outdated and in need of urgent renovation. The decor and furnishings appear worn and old-fashioned with issues such as peeling paint, broken blinds and musty smells. Bathrooms, in particular, are frequently described as cramped and outdated, sometimes with fixtures that are several decades old. Some rooms were noted for their small size, which could make longer stays uncomfortable. Noise from renovation works and external sources was also a concern for some guests.
Overall, while the spaciousness and cleanliness are notable positives, the outdated condition of many rooms impacts the overall quality of the stay at Derlon Hotel Maastricht. Renovations and updates would likely enhance the guest experience significantly.
Beds
Derlon Hotel Maastricht offers guests a mixed experience when it comes to their beds. A significant number of guests describe the beds as comfortable with some highlighting features such as firm mattresses and pillows, good pillow support and extra-long sizes. There are mentions of "wonderful" and "great" beds, as well as comfortable room settings enhancing the overall sleep experience.
However, feedback also points to areas needing improvement. Some guests found the mattresses too soft or sagging with a noticeable number mentioning worn-out mattresses that need replacing. There are also comments about beds being narrow or poorly made and bedding that some did not find comfortable. Despite these, the positive remarks on the comfortable and high-quality beds at Derlon Hotel seem to outshine the negative aspects for many guests.
Cleanliness
Guest reviews of Derlon Hotel Maastricht suggest a mixed experience regarding cleanliness. While some guests found their rooms neat, tidy and occasionally spotless, a more critical portion noted significant shortcomings in hygiene. Recurrent issues include dirty stains on carpets, bathrooms that need updating and thorough cleaning and an overall sense of outdated facilities. Specific complaints mention dust under beds and chairs, dirty shower curtains and remnant drink residues. Despite these drawbacks, some guests did appreciate the fresh smell in their rooms, clean towels and an overall neat appearance upon check-in. However, the consensus points to a need for deeper, more consistent cleaning and renovation to meet more modern standards.
Staff
Guests at Derlon Hotel Maastricht frequently praised the welcoming and friendly nature of the staff, highlighting their helpfulness and positive attitudes. Many reviews mentioned the staff’s professionalism and personal approach with commendations for their attentiveness and accommodating demeanor. Specific staff members, such as Mr. Looman, received accolades for going above and beyond in their service, contributing to memorable experiences, such as arranging luxurious breakfasts.
However, there were occasional critiques, including some instances of less friendly service in the restaurant and slow service on the terrace. While reception staff generally received positive remarks for their cordial and attentive behavior, a few guests noted issues such as uninterested or unhelpful personnel, check-in complications and a messy reception process. Despite a few staff-related hiccups, the overarching sentiment was one of excellent, friendly and caring service, which significantly enhanced the stay of many guests.
Parking
Derlon Hotel Maastricht offers various parking options that cater to different needs. Many guests appreciated the convenience of valet parking, which was considered a great service and an added bonus. The hotel is close to several parking garages, making it easy for guests to find nearby parking at reasonable prices. Some reviews highlighted the availability of a public underground parking and the discounted rates provided for certain garages.
However, there were mixed feelings about the overall parking experience. While some found the parking arrangements to be convenient and reasonably priced, others mentioned that parking could be crowded and expensive with long waiting times on occasion. A few reviews noted the lack of included parking in the hotel price and pointed out that parking options could be better.
In summary, Derlon Hotel Maastricht provides several parking solutions, including valet and nearby garages, though guests may encounter some variability in terms of cost and availability.
Nightlife
Derlon Hotel Maastricht is ideally situated for those looking to immerse themselves in the vibrant nightlife of Maastricht. The hotel's prime location means guests have easy access to an array of nearby restaurants and cafes, as well as pubs and clubs. However, potential visitors should be aware that this convenient proximity also brings with it the lively sounds of the city. Given its location, some noise from the nightlife and the bustling square can be expected, which might appeal more to those who enjoy the energetic atmosphere. Noise considerations are noted both from the outside environment as well as from within the hotel. For those who relish the buzz of city life and are looking for entertainment right at their doorstep, Derlon Hotel Maastricht is well-positioned to deliver that experience.
4 Star
Derlon Hotel Maastricht presents itself as a four-star establishment but seems to fall short of this rating according to guest experiences. While the hotel does claim to provide luxurious accommodations and boasts some good four-star features, several reviews suggest that it fails to meet consistent four-star standards, making it seem more like a three-star or even a two-star hotel.
Expectations for the hotel's service and amenities were notably high. Guests pointed out that certain aspects, such as the freshness of the breakfast croissants and the use of supermarket fresh juice, did not align with the level of service expected from a four-star hotel. The accommodation's breakfast service, therefore, left something to be desired.
While the rooms are generally categorized as typical four-star accommodations, they often did not deliver on the expected luxury or match the high price point. Moreover, details such as showering in a tub were mentioned as inconsistent with a true four-star experience.
In summary, while Derlon Hotel Maastricht aims for a four-star rating, it seems to miss the mark in several areas according to guest feedback. The service and amenities do not consistently live up to what one would anticipate from a hotel in this category.
Luxury
Derlon Hotel Maastricht offers a high-end experience with luxurious rooms equipped with all amenities. Although some guests felt the hotel did not entirely meet luxury expectations and found it somewhat outdated, the overall impression leans towards a premium stay. However, some reviews indicated that the prices, especially the 350€ for a double room with breakfast, felt excessive. Despite these concerns, the hotel maintains a reputation of being a high-end establishment, although it might not fully satisfy those anticipating a 5-star experience.
No, Derlon Hotel Maastricht doesn't have any pool.
No, a spa isn't available at Derlon Hotel Maastricht.
No, Derlon Hotel Maastricht doesn't allow dogs.
Yes, parking facilities are available at Derlon Hotel Maastricht.