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Summary of reviewsWhite Waters Hotel, located in the heart of Machico, Madeira, is highly praised by guests for its prime location, excellent service, and overall value. The hotel's location is a standout feature, being close to the seaside, local restaurants, shops, and providing easy access for exploring the island, including key areas like Funchal and São Lourenço. Its proximity to the airport, without excessive noise, adds to its convenience for travelers.
Guests consistently commend the breakfast experience, which is described as generous, varied, and satisfying, with a buffet format catering to diverse preferences. The inclusion of breakfast in the room price and the provision of breakfast to-go bags for early departures enhance its appeal. The spacious, clean, and comfortable rooms often come with balconies that offer stunning sea views, contributing to a relaxing stay. Cleanliness throughout the hotel is frequently highlighted, with the well-maintained common areas and rooms adding to the comfort and welcoming atmosphere.
The staff at White Waters Hotel receive high praise for their friendliness, attentiveness, and ability to speak English fluently, enriching the guest experience. This warm hospitality extends from check-in to the handling of special requests, fostering a welcoming environment. While the Wi-Fi experience varies, with some guests encountering connectivity issues, those who accessed it successfully appreciated the inclusion of high-speed internet.
The hotel’s three-star designation surprises many guests with its exceptional comfort, value, and superior service. While some mention areas for improvement, such as facilities availability and occasional room maintenance needs, the overall perception remains positive. White Waters Hotel emerges as a reliable and pleasant choice for those seeking to enjoy Machico and Madeira, providing a comfortable and affordable retreat with excellent service and a central location. Show more
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Hotel with Free Wi-Fi
This hotel provides free Wi-Fi and is situated in the heart of Machico, offering a convenient location. The hotel also features a rooftop terrace and is located close to Machico Beach.
Accessible Hotel
This hotel offers wheelchair-friendly rooms in accordance with DIN 18024 and 18025 standards. It provides marked disabled parking spaces and features special facilities for visually impaired or deaf guests. The entire unit is wheelchair accessible, includes a roll-in shower, and has a lift for easy access.
3-Star Hotel
This 3-star beachfront hotel offers comfortable accommodations with a terrace, a restaurant, and a bar. It has a high location score of 9.2 and is known for its cleanliness and value for money. Guests have praised the helpful staff, comfortable beds, and great views.
Hotel near Golf Courses
Room Types
Double or Twin RoomThis room features a private bathroom with a hairdryer, a flat-screen satellite TV and a safe.
The unit also features a balcony.
Double RoomThis double room includes a flat-screen TV with cable channels, a private bathroom as well as a terrace with sea views. The unit offers 5 beds.
About White Waters Hotel
License: 6121
Guest Reviews
8.4
Very Good
Location
Nestled in the heart of Machico, White Waters Hotel boasts an enviable location that is repeatedly praised by its guests. Positioned just a stone's throw from the seaside, this modern gem offers the convenience of being only minutes away from the sandy shores, local eateries, and the charming town square. Its proximity to the airport makes it an ideal choice for those with late flights or early departures, without the noise disturbances one might expect. Exploring the island is a breeze, with easy access to other parts of Madeira, including Funchal and the picturesque peninsula of São Lourenço. Guests appreciate the easy walk to a variety of restaurants, shops, and local transportation options. Beyond location, visitors delight in the welcoming atmosphere, comfortable accommodations, and excellent breakfast, ensuring a pleasant stay. Whether for a brief stopover or a longer holiday, White Waters Hotel provides a fantastic base for enjoying the beauty and attractions of Madeira, all while offering outstanding value.
Breakfast
White Waters Hotel offers a breakfast experience that consistently earns high praise from its guests. Visitors often highlight the breakfast as generous, abundant, and varied, providing a hearty start to the day. The breakfast area boasts a diverse self-service buffet that includes coffee, juices, toasts, fruit, yogurts, cereals, and more, catering to different tastes and preferences. Guests appreciate the extensive and well-presented spread, which includes cold, cooked, and sweet options.
While there are occasional mentions of the breakfast being repetitive or lacking in variety, the overall impression remains positive with words like excellent, delicious, and tasty frequently used. The inclusion of breakfast in the price adds to the appeal, as noted by guests who enjoy the plentiful and satisfactory options available each morning.
Moreover, for those with early departures, the hotel accommodates guests by preparing to-go bags, ensuring they don't miss out on the experience. The service is described as attentive, and the staff, along with the location of the hotel, contributes to a pleasant breakfast experience. For travelers exploring Machico and the island of Madeira, the hotel's breakfast proves to be a convenient and satisfying way to begin their adventures.
Rooms
White Waters Hotel offers a diverse room experience, attracting guests with its comfortable and modern accommodations. Many visitors praise the spacious, bright, and cozy rooms, which often come with sea-view balconies—a delightful feature that enhances the stay. Cleanliness is a recurring theme in the reviews, with rooms frequently described as very clean and well-maintained, adding to the overall comfort. The beds are generally highlighted as very comfortable, ensuring a restful night's sleep, and the presence of balconies overlooking the ocean and mountains is appreciated.
While the rooms are simple in design, they remain comfortable and functional, with several guests noting the availability of good amenities like a fridge. The hotel's central location in Machico is another positive factor, offering convenience and easy access to local attractions. However, some reviews mention issues such as moldy bathrooms, old and noisy rooms, and maintenance needs, particularly concerning worn carpets and shower fittings. The lack of temperature control features is also noted as a drawback.
In general, guests view White Waters Hotel positively for its clean, comfortable, and affordable accommodation, combined with stunning views and a central location, making it a reliable choice for travelers visiting Machico.
Beds
White Waters Hotel receives largely positive feedback regarding its bedding. Many guests appreciated firm yet comfortable beds, highlighting the cozy and restful experience after a long day of travel. The beds are often described as large, providing ample space for comfort, and the rooms themselves are noted to be clean and cozy with good sizing, often accompanied by balconies that enhance the stay. Despite the overall positive remarks about comfort, some guests found the mattresses to be on the hard side, with occasional mentions of sagging or discomfort. For those who enjoy a firmer sleep surface, the beds at White Waters Hotel may be particularly appealing. Additionally, the bedding quality and cleanliness seem to meet most guests' expectations, contributing to their comfortable stay.
Cleanliness
White Waters Hotel excels in providing a pristine environment, consistently earning praise for its exceptional cleanliness. Guests frequently remark on the spotless and stylishly decorated rooms, which contribute to a comfortable and welcoming atmosphere. The beds are noted for their comfort, enhancing the overall lodging experience. Throughout the hotel, from the bathrooms to the common areas, cleanliness is maintained to an impressive standard. Visitors appreciate the meticulous attention to tidiness, often highlighting the daily upkeep of the accommodations. In addition to its superb cleanliness, the hotel is strategically located, which adds convenience without sacrificing tranquility. Staff are described as friendly and helpful, further enhancing the stay with excellent customer service. While there are occasional mentions of minor maintenance needs, the overall sentiment remains overwhelmingly positive, celebrating the hotel's ability to offer a clean, comfortable, and pleasurable retreat.
Staff
White Waters Hotel stands out for its exceptional hospitality, where the staff consistently earns high praise for their friendliness and helpful nature. Guests repeatedly note the warm and welcoming atmosphere created by the employees, from the moment of their arrival onwards. Paula, the receptionist, and other staff members are highlighted for their kindness and attentiveness, ensuring that all requests, whether simple or complex like arranging a taxi or breakfast in the room, are handled with efficiency and enthusiasm.
Visitors appreciate the staff's excellent communication skills and their ability to speak English fluently, which enhances the convenience of their stay. The management and owners are often described as gracious, treating guests like friends and going above and beyond to ensure a comfortable experience.
The hotel's personnel, including the dedicated manager and welcoming family owners, are recognized for their accommodating and discreet service. This commitment to quality service permeates throughout the team, fostering an inviting environment that makes guests feel both welcomed and well-cared for.
Wi-Fi
White Waters Hotel offers a mixed experience when it comes to Wi-Fi connectivity. While some guests have praised the hotel for its well-functioning and brilliant Wi-Fi connection featuring excellent speed, others have reported issues such as weak to non-existent connectivity, especially on the first floor. The Wi-Fi in some rooms can be intermittent, causing inconvenience for guests who require reliable internet access. Despite the inconsistency, the fact that high-speed Wi-Fi is included in the price is a positive aspect for those who manage to access it without issues.
3 Star
White Waters Hotel presents a surprising experience for a three-star establishment, offering an appealing blend of comfort, convenience, and value for money. Guests praise its location with proximity to both the city center and beach, making it an ideal spot for travelers looking to explore the area without straying too far. An added advantage is its closeness to the airport, enhancing its appeal for quick getaways or business trips.
The hotel's staff receives commendations for their competence and pleasant demeanor, contributing positively to the overall guest experience. Breakfast offerings are noted as good and adequate, aligning well with expectations for a hotel of its rating, providing a satisfactory start to the day.
Despite the positive aspects, there are some critiques regarding certain facilities. While there’s mention of a price presentation indicating a 24-hour reception, it's noted that the reception closes at 11 PM, and the absence of a refrigerator in rooms is highlighted as a significant drawback for this category.
Overall, White Waters Hotel emerges as a quiet and suitable choice for brief stays, providing good value for its location and service, while maintaining the essential comforts expected from a three-star hotel.
No, White Waters Hotel doesn't have any pool.
No, a spa isn't available at White Waters Hotel.
No, White Waters Hotel doesn't allow dogs.
No, parking facilities aren't available at White Waters Hotel.