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Summary of reviewsKingswood Hotel generally receives positive remarks for its convenient location, which provides easy access to local attractions, the town center, and transportation links, all while maintaining a quiet environment ideal for a restful stay. The on-site Indian restaurant, Gandhi, is frequently praised for its delicious cuisine, generous discounts, and exceptional service, adding significant value to the guest experience. The restaurant's convenient presence just below the hotel enhances its appeal, offering flavorful meals that guests enjoy throughout their stay.
However, the hotel faces criticism regarding room conditions and cleanliness. While some rooms offer a peaceful aspect and are spacious enough, issues such as inconsistent cleaning standards, outdated decor, and maintenance problems diminish guest satisfaction. Concerns like dust, dirt, and outdated bathrooms overshadow the tranquility of the location, and many guests express disappointment with uncomfortable beds and cleanliness of bedding.
Despite the drawbacks in room maintenance, the hotel staff shine through as a positive attribute, consistently praised for their friendliness and willingness to assist guests, creating a welcoming ambiance. The staff's approach is supportive and approachable, although occasional communication barriers exist. Overall, Kingswood Hotel offers a beneficial location and exceptional dining experiences, but improvements in room quality and cleanliness are essential for a more fulfilling stay. Show more
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Categories
Cheap Guest House
Listed as a guesthouse property type, offering a potentially lower price point than traditional hotels. Provides comfortable accommodation with essential services.
Historic Guest House
Guest House for Honeymoon
Small Guest House
Room Types
Double RoomThis is an en-suite room with a double bed and tea/coffee making facilities. The room comes with complimentary tea, coffee and biscuits.
Family RoomSleeps 2 adults and 2 children or 3 adults.
Standard Triple RoomComfortable room comprising one double bed and one single bed, sleeping a maximum of 2 adults or 2 adults and one child. Lovely decor, painted in ambient colours.
Single RoomProviding free toiletries, this single room includes a private bathroom with a shower and a hairdryer. The single room features carpeted floors, a seating area with a flat-screen TV, a tea and coffee maker, a wardrobe, as well as heating. The unit offers 1 bed.
Guest Reviews
4.8
Rated
Location
Kingswood Hotel offers a convenient location that consistently earns praise from guests. The hotel is situated within a short, 10-minute walk to the town center, providing easy access to local attractions and amenities. It also boasts proximity to the train station, making it an ideal base for travelers relying on public transport. Guests appreciate its quiet surroundings, which offer a restful night's sleep, combined with the convenience of being well-connected to the main highway, perfect for those traveling to Maidenhead or Reading.
The on-site Indian restaurant is another highlight, frequently mentioned by guests for its quality and convenience, enhancing the overall experience. Despite a few mixed feelings about the location, many find it to be a suitable spot with good accessibility, fitting well with their travel needs. Overall, Kingswood Hotel caters to its guests with a beneficial location, whether they are in town for leisure or business.
Dinner
Kingswood Hotel boasts an impressive dining option with its in-house restaurant, Gandhi, which stands out for its extensive menu and exceptional facilities. Guests of the hotel can enjoy a generous 15% discount when dining at this establishment, adding value to their stay. The Indian cuisine on offer receives high praise, often described as delicious, with many finding the culinary experience simply amazing. Despite a few mentions of other hotel amenities requiring improvement, the quality of food at Gandhi remains a highlight for diners. The restaurant's convenient location, situated below the hotel, further enhances its appeal, making it an excellent option for guests seeking flavorful and satisfying meals during their stay. The helpful and welcoming service provided by the restaurant staff, including the charming receptionist, adds to the overall positive dining experience.
Rooms
Kingswood Hotel offers a mixed experience when it comes to its rooms. On the positive side, guests appreciate the peaceful and quiet location, which provides a tranquil escape from city chaos. Some rooms are notably spacious, and the shower facilities generally receive praise for good water pressure and temperature.
However, the accommodation has areas that need significant improvement. Many guests report concerns with cleanliness, describing issues like dust in corners, dirty bathrooms, and unclean bedding, with some even citing extreme cases of filth. The decor is seen as outdated and tired, which is reflected in the pricing, though unfortunately these low prices appear to compromise quality in other areas. Problems with basic amenities, such as missing curtains, small windows, a lack of television, and beds described as hard and uncomfortable, add to the dissatisfaction. Additionally, maintenance issues like temperature inconsistencies in showers and insufficient heating in rooms detract from a comfortable stay.
While the overall ambiance of the hotel is peaceful, the room conditions are a key area for improvement to enhance guest satisfaction and comfort.
Beds
While some guests have found comfort in the spacious and occasionally comfortable beds at Kingswood Hotel, the feedback regarding the sleeping arrangements is largely negative. Several visitors have pointed out issues such as hard mattresses and pillows, which detract from a restful experience. Cleanliness seems to be a recurring concern, with reports of unclean conditions, including dirty and stained sheets, and in a few cases, beds with mold. Additionally, some beds are criticized for having poor structure, with problems like small sheets that don't stay on the mattress, broken frames, or mattresses with springs poking through. Overall, while there are instances of satisfactory experiences, most reviews highlight significant areas for improvement in both comfort and hygiene related to the beds.
Cleanliness
Kingswood Hotel presents a varied picture when it comes to cleanliness. While some guests have praised the general cleanliness as perfect, providing fresh bed sheets and towels along with a powerful shower, many others have reported issues that overshadow these positives. Unfortunately, the overall experience seems to be marred by a lack of consistent cleaning standards. Reports commonly point to dirt and grime accumulating in areas like skirting boards and bathroom ceilings, with some even describing the presence of mold and a pervasive smell of cigarette smoke despite non-smoking policies. Facilities like the window sill reportedly harbor deceased insects, and structural issues such as cracked ceilings and hanging sinks add to concerns. The state of the carpets, both in rooms and on stairs, is highlighted for their filthiness, with holes and stains contributing to an unpleasant ambiance. Bathrooms, too, appear to be problematic, with descriptions of damp, dirt, and broken fixtures. Overall, guests often feel that the hotel has not been properly cleaned, possibly since the last occupation, leading some reviewers to recommend seeking alternative accommodations for a more hygienic stay.
Staff
The staff at Kingswood Hotel receive high praise from guests for their friendliness and helpfulness, creating a welcoming and pleasant atmosphere. Guests frequently describe the team as very friendly, happy, and supportive, always willing to assist with any inquiries or needs. However, there appears to be occasional difficulty with communication in English, and some guests have experienced challenges in reaching the hotel via phone or message. Despite this, the overall impression of the staff remains overwhelmingly positive, with guests appreciating their pleasant and approachable demeanor.
No, Kingswood Hotel doesn't have any pool.
No, a spa isn't available at Kingswood Hotel.
No, Kingswood Hotel doesn't allow dogs.
No, parking facilities aren't available at Kingswood Hotel.