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Hotel Peña Cruz

Malpartida de Caceres , Ronda Muñoz Torrero N°2, Hotel Peña Cruz (Show on Map)

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1 room2 guests 1 room, 2 guests

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Summary of reviewsHotel Peña Cruz is well-regarded by guests for its strategic location and overall cleanliness, creating a pleasant environment for those exploring the province and nearby city of Cáceres. Conveniently situated close to highways and offering easy parking, the hotel serves as a tranquil base for excursions while allowing guests the benefit of peaceful surroundings. The spacious, clean rooms enhance this positive experience, with daily cleaning practices leaving guests comfortable throughout their stay. Furthermore, the hotel’s affordability makes it appealing for budget-conscious travelers seeking quality accommodations.

Consistently praised for its exceptional customer service, Hotel Peña Cruz boasts attentive and friendly staff who contribute positively to the overall guest experience. Particularly during dining experiences, the evening waitresses stand out for their excellent demeanor. However, language barriers and occasional rude behavior from some bar staff are noted challenges. Despite these customer service highlights, some areas of the physical environment, such as dated facilities and damaged furniture, require renovation to bolster guest comfort further.

While rooms offer an inviting and quiet space, feedback about the bedding underscores the need for improvement. Guests commonly report dissatisfaction with the mattresses and pillows, describing them as hard and uncomfortable. Addressing these issues could significantly enhance the lodging experience.

Overall, Hotel Peña Cruz stands out for its convenient location, cleanliness, and exceptional staff service, making it a reliable choice for travelers. Although there are minor drawbacks, particularly concerning bedding and facility maintenance, the hotel remains a favorable option for those visiting the region.
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Categories

Hotel for Honeymoon

Family Friendly Hotel

Hotel with Parking

Cheap Hotel

Small Hotel

3-Star Hotel

Room Types

Standard Twin Room The twin room offers air conditioning, a minibar, as well as a private bathroom featuring a bath or a shower and a hairdryer. Rooms on the upper floors are reachable by lift. The unit offers 2 beds.

Suite with Spa Bath This suite's special feature is the spa bath. This suite comprises 1 living room, 1 separate bedroom and 1 bathroom with a bath or a shower and free toiletries. This suite is air-conditioned and features a seating area with a flat-screen TV, a minibar and a wardrobe. The unit offers 1 bed.

Queen Room The double room features air conditioning, a minibar, as well as a private bathroom boasting a bath or a shower and a hairdryer. Rooms on the upper floors are reachable by lift. The unit has 1 bed.

Triple Room The triple room provides air conditioning, a minibar, as well as a private bathroom featuring a bath or a shower and a hairdryer. Rooms on the upper floors are reachable by lift. The unit offers 3 beds.

About Hotel Peña Cruz

License: H-CC-00548

Guest Reviews

Location

Hotel Peña Cruz offers an advantageous location for travelers seeking to explore the province and the nearby city of Cáceres. Guests frequently highlight the hotel's proximity to Cáceres, making it an ideal spot for excursions and city visits. The ease of access is further enhanced by its nearness to the highway and the convenience of easy parking directly in front of the hotel. Despite being close to major routes, guests appreciate the tranquility and silence that the surroundings offer. It's an excellent option for those needing a comfortable and clean stopover, with many pointing out the comfortable beds and positive treatment from the restaurant staff. Overall, Hotel Peña Cruz stands out as a strategically placed base for exploring the area.

Rooms

Hotel Peña Cruz offers rooms that attract travelers with their spaciousness and cleanliness, providing guests an environment conducive to relaxation. Many reviews highlight the ample size of both the rooms and bathrooms, allowing for a comfortable stay. Guests appreciate the cleanliness, noting the rooms are consistently well-maintained. The quiet atmosphere contributes to a peaceful experience, particularly for visitors seeking rest after exploring the nearby city of Cáceres.

While affordability is a strong suit of Hotel Peña Cruz, making it an excellent choice for budget-conscious travelers, there are some minor drawbacks. The beds, while featuring comfortable bedding, tend to be smaller, which may not suit all preferences. Additionally, there are occasional critiques regarding the scent of tobacco and the need for improved soundproofing and renovations, particularly concerning shower screens.

Overall, Hotel Peña Cruz stands out for offering spacious, clean, and quiet accommodations at a reasonable price, with a few areas for improvement to enhance guest comfort further.

Beds

Hotel Peña Cruz offers a mixed experience when it comes to the beds in their guest rooms. While some guests found the comfort level of the beds to be satisfactory, highlighting that some were indeed comfortable, many reviews suggest that there is room for improvement. The mattresses generally received negative feedback, with some guests noting that they felt they were not up to the standards expected of a three-star hotel and described them as hard and sometimes uneven. Pillows appear to be a consistent issue, with many guests commenting on their discomfort due to being overly hard and thick. Unfortunately, this might detract from an overall pleasant stay, emphasizing the necessity for the hotel to consider reevaluating both mattresses and pillows to provide a better night's rest for their guests.

Cleanliness

Hotel Peña Cruz receives positive remarks for its overall cleanliness, consistently noted by guests as one of its strong points. The rooms and facilities are frequently described as clean and tidy, with particular appreciation for daily perfect cleaning practices. Many guests feel comfortable and at ease with the cleanliness of their accommodations, stating that the rooms are indeed very clean. However, there are some areas that require attention, particularly the bathrooms, where improvement is necessary according to some reviews. Despite occasional comments about outdated elements in the hotel, guests generally express satisfaction with the level of cleanliness, making it a reliable choice for travelers prioritizing tidiness and hygiene during their stay.

Staff

Hotel Peña Cruz is noted for its exceptional customer service, with guests consistently praising the friendliness and attentiveness of the staff. From the moment of arrival to departure, the staff's kindness is described as overflowing and consistently excellent, making stays memorable. The evening waitresses are highlighted for their wonderful demeanor, contributing positively to guests' dining experiences. Additionally, employees are recognized alongside the hotel's clean facilities and good food, enhancing overall satisfaction. However, reviews also mention some shortcomings, including the rude behavior of some bar staff and language barriers, as the staff primarily speaks Spanish, which may affect communication for non-Spanish speaking guests. The hotel features good service in food and accommodations, but certain elements like degraded facilities and damaged furniture suggest a need for renovation. Overall, while the hotel staff receives high marks for friendliness and attentiveness, some aspects of the physical environment require attention.

No, Hotel Peña Cruz doesn't have any pool.

No, a spa isn't available at Hotel Peña Cruz.

No, Hotel Peña Cruz doesn't allow dogs.

Yes, parking facilities are available at Hotel Peña Cruz.

No, Hotel Peña Cruz doesn't have a gym.

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