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Summary of reviewsThe Old Lodge in Malton is widely praised for its picturesque and tranquil setting, making it a perfect base for relaxation and exploration. Guests appreciate its strategic location, just a short walk from Malton's bustling market town and close to major attractions like Castle Howard and the North York Moors. The hotel's stunning grounds, historical architecture and spacious, comfortable rooms with splendid views add to its unique appeal. It is an ideal choice for those looking to enjoy local cuisine, explore Yorkshire's attractions or unwind amidst beautiful gardens.
Breakfast at The Old Lodge has mixed reviews with many guests enjoying freshly cooked, hearty and delicious options, often described as fantastic and brilliant. Despite some issues with coffee quality, service speed and occasional underwhelming quality, the positive aspects like the inclusion of breakfast in the price and the variety offered are frequently acknowledged.
Dinner experiences, too, showcase a variety of feedback. Many guests enjoy the delightful meals, exceptional quality and great value for money at dinnertime with roast lamb and Sunday roasts receiving special mention. However, some have encountered cold dishes, limited menu options and inconsistent food quality, detracting from the dining experience.
The room reviews are generally favorable, highlighting spacious, beautifully decorated accommodations with historical features and charming period-style furnishings. While many rooms are clean and well-maintained, others need refurbishment and display issues like peeling wallpaper and noisy surroundings.
Cleanliness standards at The Old Lodge receive mixed feedback. While many guests find the rooms spotlessly clean and well-maintained, there are notable concerns about mold, dust and overall room upkeep.
The staff at The Old Lodge are consistently praised for their friendliness and helpfulness with specific mentions of exceptional service from individuals like Bethany and Erin. Guests feel welcomed and well attended to, despite some occasional understaffing or inexperience.
WiFi connectivity is highlighted as a significant issue, particularly in guest rooms and the annex. While common areas generally have better internet access, many guests find the room WiFi poor or unreliable.
Parking facilities are a major positive with ample free parking available on-site, making it convenient for guests. However, parking is not available at the annex site and some guests find the walk to the main lodge slightly challenging.
The hotel is family-friendly, praised for its inviting atmosphere and capacity to accommodate larger groups, making it a great choice for family gatherings. The presence of a shared kitchen adds to the convenience for families.
The beds receive mixed feedback; while many guests find them comfortable and luxurious, some report issues with firmness and mattress quality. Despite varying experiences, a substantial number of guests enjoy their sleep comfort at The Old Lodge.
Finally, the overall experience at The Old Lodge is often described as luxurious with a boutique hotel feel, but opinions on its four-star rating vary. While some guests feel it meets four-star standards, others believe it falls short, though it still provides a memorable and enjoyable stay for many. Show more
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Categories
Boutique-style Hotel
This hotel features individually decorated rooms, each with its own unique character and charm. Situated in Malton, it offers a relaxing and personalized experience.
4-Star Hotel
The Old Lodge is a well-regarded hotel with clean, modern rooms in an old-style lodge setting. It features scenic garden and terrace areas.
Hotel near Golf Courses
Family Friendly Hotel
Hotel with Parking
Cheap Hotel
Room Types
Standard Double RoomFeaturing free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The double room features a tea and coffee maker, a wardrobe, a carpeted floor, heating, as well as a flat-screen TV. The unit has 1 bed.
Superior Double RoomSpacious rooms some with four-poster beds, private entrances, or views over the grounds.
Luxury Twin RoomSpacious rooms with views over the grounds to the rear.
Feature RoomThe suite features 1 bedroom and 1 bathroom with a bath or a shower and free toiletries. The suite offers a wardrobe, an electric kettle, a carpeted floor, a flat-screen TV, as well as garden views. The unit offers 1 bed.
Double Room - Old Lodgings Building (Annex)Located in The Old Lodging building, 100 metres away from the Old Lodge down the main road. These spacious rooms feature an en-suite bathroom with bath and shower, a flat-screen TV, WiFi, hairdryer and tea/coffee making facilities.
Please note parking is only available at the main building.
Deluxe King RoomOffering free toiletries and bathrobes, this double room includes a private bathroom with a bath or a shower and a hairdryer. The spacious double room offers a tea and coffee maker, a wardrobe, a carpeted floor, a flat-screen TV, as well as garden views. The unit has 1 bed.
Guest Reviews
7.4
Good
Location
Nestled within a beautiful and tranquil setting, The Old Lodge is an ideal destination for both relaxation and exploration. This charming hotel boasts a perfect location, just a short walk from the heart of Malton with its vibrant market town atmosphere, excellent restaurants and convenient transport links, including the train and bus stations. Visitors appreciate its accessibility to popular events and attractions such as the Malton Food Lovers Festival, Castle Howard and the North York Moors.
The hotel’s grounds are stunning, featuring beautiful gardens and a historic building that adds to its unique appeal. Guests frequently praise the impressive old-world architecture and spacious, comfortable rooms, some offering splendid views of the scenic surroundings. Whether you are looking to indulge in the local cuisine, explore Yorkshire's attractions or simply unwind amidst picturesque gardens, The Old Lodge provides a superb base.
Moreover, the combination of its central location, convenient parking and proximity to major destinations like York, Scarborough and Pickering makes it an excellent choice for travelers. For those attending events in Malton or needing a stopover on a road trip, this lovely hotel offers a perfect blend of accessibility, historical charm and natural beauty.
Breakfast
Breakfast at The Old Lodge has garnered mixed reviews, but there are numerous positive highlights. Many guests describe the breakfast as very good, lovely and excellent with freshly cooked options that are hearty, fresh and delicious. A sense of richness is noted in phrases like "fantastic" and "brilliant," and some guests find the breakfast filling and featured a great variety. Others appreciate the breakfast being included in the price and find it of good value, especially when it showcases high quality and freshly cooked selections.
However, there are areas where the breakfast experience appears to falter. Some guests mention that the breakfast was just okay, bland or even very poor, noting issues like weak coffee, lack of choice or underwhelming quality. The service has been described as slow and disorganized at times with certain inconveniences like delayed orders, missing items or cold food. Pricing is another recurring concern with some finding the breakfast expensive for its value.
During the COVID-19 pandemic, breakfast options were especially limited to continental offerings, which did not meet all guest expectations. Despite these drawbacks, there is evident praise for the staff's efforts in maintaining a generally satisfying breakfast experience and many guests acknowledge the positive aspects amidst the challenges.
In summary, while The Old Lodge receives commendation for its breakfast from many, there are instances of inconsistency in both quality and service, alongside occasional disappointments.
Dinner
Dinner at The Old Lodge receives a variety of feedback from guests. Many diners find their evening meals to be delightful, highlighting the exceptional quality, delicious taste and great value for money. Memorable dishes include roast lamb and Sunday roasts, which several guests have praised highly. The presentation of some meals is also appreciated, contributing to a pleasant dining experience.
However, not all experiences are positive. Several guests encountered issues ranging from overcooked or cold dishes, limited menu selection and food that failed to meet expectations. Some found the menu to be too basic or repetitive and on occasion, maintenance work or kitchen repairs hindered the meal service. Complaints about poor food quality and disappointing meals were also common with extreme cases of inedible dishes and long wait times noted.
Service quality and dining ambiance also varied. While some praised the friendly and helpful staff, others pointed out inadequate training and slow breakfast service. The dining room itself was remarked upon for needing improvements, such as a softer decor.
In summary, while The Old Lodge often serves up very good meals that please many guests, there are notable inconsistencies that future diners might wish to consider.
Rooms
Guest reviews of The Old Lodge reveal a mix of experiences with the rooms. On the positive side, many guests praised the spacious and beautifully decorated rooms, often highlighting the historical features and charming period-style furnishings. Some rooms even showcased impressive amenities like four-poster beds and expansive views of the gardens. Upgrades to larger, well-furnished rooms were appreciated by several visitors, who found them to be comfortable, clean and quiet. Specific mentions of modern showers, luxurious bath facilities and cleanliness added to the overall positive impression for many guests. The honeymoon suite, in particular, received outstanding reviews for its grandeur and comfort.
However, some aspects drew criticism. Several guests noted that certain rooms appeared dated and in need of refurbishment with issues such as peeling wallpaper, stained carpets and tired decor. Problems with cleanliness were also mentioned, including unclean bathrooms and cobwebs. Complaints about noise from thin walls, creaky floorboards and nearby kitchen extractor fans detracted from the experience. Additionally, some rooms had an odd musty smell or displayed signs of dampness and the small TV sizes and basic amenities left some guests underwhelmed.
While the lodge offers a unique and characterful stay with its historical charm and spacious accommodations, it appears to be in need of some updates and more consistent cleaning standards to fully meet guest expectations.
Beds
The Old Lodge boasts a mix of positive and some critical feedback regarding their beds. Many guests praised the comfort of the accommodations, often highlighting the cozy, comfortable and even luxurious feel of the four-poster beds. Descriptions such as “very comfortable,” “huge comfortable bed,” and “divine bed” are common with several guests emphasizing the pleasant experience of sleeping on these beds. The beds' quality is also often noted with many guests finding them spacious and well-maintained.
However, experiences seem to vary with a notable portion of guests finding issues with the firmness or softness of the beds. Some described the mattresses as too hard or too soft, while others reported specific problems like creaky or saggy mattresses. There were complaints about the beds feeling unstable or falling apart, which detracted from the overall comfort.
Additionally, while many guests found the beds clean and cozy, others pointed out the need for updates and better maintenance of bedding and pillows. Issues such as uncomfortable pillows and noisy or lumpy mattresses were mentioned. Despite these critiques, a substantial number of guests still found the beds to be very comfortable and enjoyed their stay, underscoring the varied nature of bed preferences and experiences at The Old Lodge.
Cleanliness
The cleanliness of 'The Old Lodge' hotel appears to be a highly variable experience based on guest reviews. While many guests noted that their rooms were very clean, spotlessly maintained and that the overall cleanliness of the hotel met their expectations, there were significant concerns raised by others.
Frequent remarks mention clean and tidy rooms, spacious and fresh accommodations and well-maintained bathrooms. Phrases like "spotlessly clean" and "clean throughout the stay" highlight some guests' satisfaction with the hotel's efforts in maintaining cleanliness. Additionally, positive feedback often emphasizes clean bedrooms and bathrooms with some guests appreciating the thorough cleaning of all areas.
However, the negative reviews reveal recurring issues. Guests reported mold in bathrooms, cobwebs, dust on lamps and chandeliers and unpleasant odors. Several found their rooms not properly cleaned upon arrival, mentioning dirty carpets, unchanged bedding and moldy shower areas. Some common areas also seemed neglected, as noted with grimy stairways and dusty reception areas. The presence of broken fixtures and dated decor further compounded the dissatisfaction for some patrons.
In summary, while many guests found 'The Old Lodge' to be clean and pleasing, there is evident inconsistency in cleanliness standards. The hotel has commendable housekeeping for some, but improvements are crucial to address the numerous concerns about mold, dust and general room upkeep to enhance the overall guest experience.
Staff
The staff at The Old Lodge consistently receive high praise for their friendliness and helpfulness, contributing significantly to the overall guest experience. Numerous reviews highlight that the staff were polite, welcoming and accommodating, often going above and beyond to make guests feel comfortable and well-taken care of. Bethany and Erin, in particular, were mentioned multiple times for their exceptional service with many noting how their helpfulness and friendliness enhanced the stay.
Guests frequently noted that the reception staff were outstanding, efficient and pleasant with some reviewers appreciating upgrades and special accommodations made during their visit. The bar and service staff also received commendations, though there were occasional mentions of inexperience and the need for further training, especially during breakfast service.
Despite some comments about understaffing or a lack of leadership, the overall sentiment towards the staff was overwhelmingly positive. Guests felt welcomed and well-attended to, mentioning the cheerful and professional demeanor of the employees. The consistent kindness, attentiveness and support provided by the staff made a significant impact, making The Old Lodge a memorable and enjoyable destination for many.
Wi-Fi
The WiFi experience at The Old Lodge has received varied feedback from guests with the majority highlighting several notable issues. While it is readily available in common areas and generally works well there, the connectivity in rooms is frequently described as poor, unreliable or entirely non-existent. Guests have pointed out that the internet connection can be very unstable with signals often cutting out. Additionally, certain areas of the hotel, especially the annex, face significant challenges in providing a consistent WiFi experience. Despite a few mentions of good internet, the overall consensus indicates that the WiFi at The Old Lodge could see significant improvements to meet guest expectations.
Parking
Guests frequently praise the parking facilities at The Old Lodge, highlighting the abundance of free parking available on-site. The main lodge boasts a large car park, which guests found convenient, accessible and easy to navigate. They appreciated the ample space and the ability to leave their cars before check-in and after check-out, accommodating their travel plans smoothly.
However, a few reviews note that parking is not available at the Annex site and some guests found the walk from the car park to the reception slightly challenging. Additionally, minor criticisms include the small signage for the car park entrance and the need for some improvements in the parking area.
Overall, the parking experience at The Old Lodge is largely positive with plenty of free, convenient and accessible spaces readily available.
Family
The Old Lodge has garnered praise for its welcoming atmosphere, particularly for families. The charming hotel has left a lasting impression on families who have stayed for weddings or family gatherings, making it a preferred choice for multigenerational get-togethers. The setting is recognized as both family-friendly and child-friendly with many guests noting the ease of accessibility and ample parking, which simplifies travel for larger groups.
One of its distinct features is the thoughtful accommodation for families, including those with babies and young children. A shared kitchen adds to the convenience, making it an ideal spot for longer stays with kids. The staff have repeatedly been highlighted for their exceptional friendliness and attentiveness, which extends to even the youngest guests, ensuring a comfortable stay for families.
Though there may not be specific family activities available at the hotel, the overall environment is geared towards family comfort and enjoyment. The venue has been described as perfect for family gatherings and is well-equipped to handle the needs of both parents and children, fostering a harmonious and enjoyable stay for all.
4 Star
The Old Lodge boasts an immaculate environment with a boutique hotel ambiance. Guests appreciate the spacious rooms and luxurious feel with many highlighting the high-end experience and overall premium quality. The hotel is characterized by its historic building design, adding to its unique charm. Most guests find it reasonable value for money when considering the overall experience. However, opinions on its four-star rating diverge significantly. While some guests firmly believe it delivers a four-star experience, others argue it falls short, comparing it unfavorably to a two-star stay. The breakfast stands out as a highlight, though some felt the evening meals were overpriced given the quality. Despite these mixed reviews, the hotel remains a popular choice for its character and setting.
Boutique-Style
Nestled in a property reminiscent of a Tudor castle, The Old Lodge offers a unique experience with its quirky and charming hotel ambiance. The venue exudes a cosy atmosphere, making it feel homely and inviting. Guests appreciate the lovely period features and boutique-style rooms that enhance its quaint, old-fashioned charm. The cosy bar is a highlight, adding to the overall comfort of the stay. Attentive staff further enhance the welcoming vibe. However, there are occasional instances of clutter or dust in certain areas, but these minor details do not overshadow the delightful boutique charm that The Old Lodge consistently delivers.
No, The Old Lodge doesn't have any pool.
No, a spa isn't available at The Old Lodge.
No, The Old Lodge doesn't allow dogs.
Yes, parking facilities are available at The Old Lodge.