Empeiria High Sierra Hotel
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsEmpeiria High Sierra Hotel is a well-located and highly recommended accommodation in Mammoth Lakes, celebrated for its strategic positioning that offers guests easy access to local attractions, including skiing options at Mammoth Mountain and Canyon Lodge, as well as nearby Yosemite National Park and Death Valley. The hotel's setting amidst lush trees, breathtaking trails and picturesque views adds to its appeal, providing convenience with its proximity to the town's shops, restaurants, bars and the free shuttle bus. Ample free parking next to a gas station makes it a perfect spot for road trippers.
Guests commend the hotel's modern facilities, clean and spacious rooms and comfortable beds, all of which contribute to a positive stay. Friendly and helpful staff enhance the welcoming atmosphere, elevating the hotel from just a place to stay to a key part of the Mammoth Lakes experience.
The breakfast experience receives mixed but generally positive reviews with a variety of good quality, tasty options available. Although some find the additional breakfast cost reasonable, others view it as slightly overpriced and disappointing that breakfast is not included. Guests enjoy the breakfast buffet's continental spread and freshly prepared dishes, adding to the convenience of the onsite breakfast restaurant.
While the dining experience garners mixed reviews, the hotel’s attached restaurant offers good food with a commendable service staff. Issues like higher food prices, limited snack bar choices and occasional inefficiencies during busy times are mentioned, but the overall dining scene remains a positive part of many guests' stays. Additionally, local establishments, such as the recommended Paul Schat's Bakery, provide delightful alternatives.
Rooms at Empeiria High Sierra Hotel are frequently praised for their cleanliness, spaciousness and modern amenities, including mini-refrigerators, microwaves and comfortable beds. Recent renovations have resulted in modernized interiors, though occasional issues like poor lighting and noisy air conditioning are noted. Overall, rooms provide a clean, comfortable and inviting environment for guests.
Cleanliness is a standout feature with both rooms and common areas consistently described as immaculate. The well-organized and well-maintained property offers a fresh and modern atmosphere, which guests find very appealing.
Staff reviews are largely positive with many guests appreciating their friendly and accommodating nature. Though some isolated incidents of unprofessional behavior and understaffing have been mentioned, the majority of visitors find the staff courteous and eager to assist.
Free WiFi is available but is often criticized for its slow and weak connection with issues like limited connectivity per room being common complaints. Similarly, the gym receives mixed reviews with positive feedback mentioning its functional equipment and maintenance, while some guests find it small or occasionally inaccessible.
The hotel’s pool area is well-maintained and appreciated, particularly the indoor heated pool and jacuzzi, providing a relaxing ambiance after a day of activities. The pool remains a favorite attraction, despite some mentions of its small size and occasional cold temperature.
Parking is another positive aspect with ample, free and convenient options available, making it easy for guests to access their vehicles and transition to their rooms smoothly. Occasional peak time parking challenges are noted, but the overall availability of shaded and covered parking is well-regarded.
Families find Empeiria High Sierra Hotel an ideal destination, thanks to its spacious and clean rooms, friendly staff, family suites and child-friendly amenities like the indoor pool. The hotel’s location and layout cater well to larger groups and family reunions, emphasizing convenience and comfort for all guests.
Overall, Empeiria High Sierra Hotel is highly recommended, particularly for those seeking a modern, clean and strategically located base in Mammoth Lakes. Whether for skiing, exploring national parks or family vacations, the hotel promises a welcoming and comfortable stay.
Categories
Guests commend the hotel's modern facilities, clean and spacious rooms and comfortable beds, all of which contribute to a positive stay. Friendly and helpful staff enhance the welcoming atmosphere, elevating the hotel from just a place to stay to a key part of the Mammoth Lakes experience.
The breakfast experience receives mixed but generally positive reviews with a variety of good quality, tasty options available. Although some find the additional breakfast cost reasonable, others view it as slightly overpriced and disappointing that breakfast is not included. Guests enjoy the breakfast buffet's continental spread and freshly prepared dishes, adding to the convenience of the onsite breakfast restaurant.
While the dining experience garners mixed reviews, the hotel’s attached restaurant offers good food with a commendable service staff. Issues like higher food prices, limited snack bar choices and occasional inefficiencies during busy times are mentioned, but the overall dining scene remains a positive part of many guests' stays. Additionally, local establishments, such as the recommended Paul Schat's Bakery, provide delightful alternatives.
Rooms at Empeiria High Sierra Hotel are frequently praised for their cleanliness, spaciousness and modern amenities, including mini-refrigerators, microwaves and comfortable beds. Recent renovations have resulted in modernized interiors, though occasional issues like poor lighting and noisy air conditioning are noted. Overall, rooms provide a clean, comfortable and inviting environment for guests.
Cleanliness is a standout feature with both rooms and common areas consistently described as immaculate. The well-organized and well-maintained property offers a fresh and modern atmosphere, which guests find very appealing.
Staff reviews are largely positive with many guests appreciating their friendly and accommodating nature. Though some isolated incidents of unprofessional behavior and understaffing have been mentioned, the majority of visitors find the staff courteous and eager to assist.
Free WiFi is available but is often criticized for its slow and weak connection with issues like limited connectivity per room being common complaints. Similarly, the gym receives mixed reviews with positive feedback mentioning its functional equipment and maintenance, while some guests find it small or occasionally inaccessible.
The hotel’s pool area is well-maintained and appreciated, particularly the indoor heated pool and jacuzzi, providing a relaxing ambiance after a day of activities. The pool remains a favorite attraction, despite some mentions of its small size and occasional cold temperature.
Parking is another positive aspect with ample, free and convenient options available, making it easy for guests to access their vehicles and transition to their rooms smoothly. Occasional peak time parking challenges are noted, but the overall availability of shaded and covered parking is well-regarded.
Families find Empeiria High Sierra Hotel an ideal destination, thanks to its spacious and clean rooms, friendly staff, family suites and child-friendly amenities like the indoor pool. The hotel’s location and layout cater well to larger groups and family reunions, emphasizing convenience and comfort for all guests.
Overall, Empeiria High Sierra Hotel is highly recommended, particularly for those seeking a modern, clean and strategically located base in Mammoth Lakes. Whether for skiing, exploring national parks or family vacations, the hotel promises a welcoming and comfortable stay.
Family Friendly Hotel
The hotel provides standard family-friendly accommodations with comfortable rooms, ensuring a pleasant stay for families exploring the High Sierra region. The basic amenities and convenient location cater to family needs.
Dog Friendly Hotel
This hotel is pet-friendly.
Hotel with Parking
Empeiria High Sierra Hotel provides on-site parking for guests. The hotel is positioned to offer access to various amenities and transportation options in Mammoth Lakes.
Accessible Hotel
Accessible features include ADA deluxe king rooms with accessible bathtubs, a shower chair, handrails, and accessible bathrooms with a sink inside. Wheelchair access is available to common areas.
Hotel with Gym
Empeiria High Sierra Hotel offers a gym. The hotel is suitable for guests who want to keep up with their fitness regimen during their stay.
3-Star Hotel
Empeiria High Sierra Hotel is located on Main Street and provides easy access to town amenities. Its modern accommodations offer a comfortable and convenient stay.
Hotel with Indoor Pool
This hotel features an indoor heated pool measuring 29' x 14.5', maintained at 83 degrees, and is equipped with an ADA accessibility lift. Guests can also enjoy an indoor hot tub, a fitness center, and a yoga and stretching room, enhancing the overall aquatic and wellness offerings. [Previous searches: 16, 23; Current search: 19]
Hotel near Golf Courses
Hotel near Ski Resorts
Hotel for Honeymoon
Hotel with Swimming Pool
Heated Pool Indoor Pool
Hotel with Heated Pool
Guest Reviews
Empeiria High Sierra Hotel boasts an excellent location that leaves guests raving about its convenience and strategic positioning. Nestled in the heart of Mammoth Lakes, the hotel provides easy access to the town's main attractions, including shops, restaurants and bars, as well as proximity to the free shuttle bus and the main ski resort. Its situation is ideal for adventurers looking to explore nearby Yosemite National Park and Death Valley, making it a perfect stopover for journeys between these iconic destinations.
The hotel is conveniently located next to a gas station and offers ample free parking, adding to its appeal for those on road trips. Guests appreciate the beautiful surroundings of Mammoth Lakes with its lush trees, breathtaking trails and picturesque views. The hotel's central location ensures that everything guests might need is within walking distance, from food and grocery stores to the Village ski lifts.
The modern facilities and clean, spacious rooms further enhance the stay with many guests highlighting the comfortable beds and the overall hygiene of the hotel. The friendly and helpful staff also contribute to a welcoming atmosphere, making Empeiria High Sierra Hotel not just a place to stay, but a crucial part of the Mammoth Lakes experience.
The breakfast experience at Empeiria High Sierra Hotel garners mixed reactions, but most guests appreciate the offerings. Many commend the quality, describing it as good, tasty and plentiful with a variety of options like omelets, bagels and coffee. The breakfast buffet, often available for an additional fee, receives praise for its rich continental spread and freshly prepared dishes. Some guests find the price of breakfast ($10-$12 per person) to be reasonable and worth the cost, while others feel it's a bit expensive given the quality.
Positive reviews highlight the breakfast's appeal, noting it's great, excellent and very good. The breakfast restaurant on-site is convenient and the ambiance is pleasant, though some suggest extending serving hours beyond 9:00 am. Negative feedback points out that the breakfast is not included, which some find disappointing. Criticisms also mention the early cutoff time, the limited and sometimes less-than-exciting menu and the additional expense for what a few describe as a mediocre breakfast.
Despite a few drawbacks, such as the absence of a free breakfast and occasional service issues, many guests leave satisfied with their breakfast experience, especially appreciating the clean and spacious accommodations and friendly staff.
Empeiria High Sierra Hotel receives mixed reviews regarding its dining experience. There are several dining options and local breweries near the hotel, offering convenience for guests looking to explore the local culinary landscape. Highlights include the attentive and kind staff who generally receive praise for their service. The food in the hotel’s attached restaurant is described as good and even real good by some reviewers, though there were mentions of certain dishes, like pancakes, being less than ideal due to chewiness. Additionally, some guests found the food options to be expensive.
There are a few notable drawbacks, such as the limited choices at the snack bar and the absence of commonly expected breakfast items like dry cereal and bagels. However, a nearby bakery, Paul Schat's Bakery, comes highly recommended for a delicious breakfast alternative. While the town may lack a variety of activities, particularly in the summer, the presence of nearby eateries helps mitigate this to some extent. Despite a few critiques regarding the restaurant staff's efficiency during busy times, the overall dining experience at Empeiria High Sierra Hotel remains a positive aspect of many guests' stays.
The Empeiria High Sierra Hotel has received a substantial amount of positive feedback regarding its rooms. Guests frequently mention the cleanliness and spaciousness of the accommodations with rooms described as large, cozy and inviting. Many reviews highlight the recent renovations, noting modernized and updated interiors with new furnishings. The rooms come well-equipped with amenities like mini-refrigerators, microwaves, wood floors and comfortable beds, which add to the overall comfort and convenience.
The design and decor of the rooms are often praised for being modern and pleasant with some rooms offering additional comforts such as sofa corners and nice views. Guests appreciate the functional layout and well-maintained facilities, contributing to an upscale and comfortable stay.
However, there are occasional mentions of minor issues such as poor lighting, noisy air conditioning and sound insulation problems. Some specific complaints include malfunctioning appliances and bathroom fixtures. Despite these, the overall consensus depicts a positive experience with the spacious, clean and comfortable rooms providing a good deal for travelers and enhancing their stay in this modern hotel in a beautiful mountain village setting.
Guests of the Empeiria High Sierra Hotel largely praised the comfort of the beds with numerous reviews highlighting how comfortable, large and accommodating the beds were. Many appreciated the memory foam and latex features, which contributed to a restful sleep experience. The rooms were also frequently described as clean, modern and quiet, further enhancing the level of comfort. Bedding quality received favorable remarks, often noted as exceptionally good with ample, cozy blankets and pillows.
However, there were some criticisms. A few guests found the beds to be too firm and others had issues with the pillows being either too stiff or too soft. Some also mentioned that the blankets were overly thin and that sheets weren’t changed frequently enough. Despite these occasional complaints, the overall sentiment leaned strongly towards the positive with many guests having enjoyed a very comfortable stay.
Empeiria High Sierra Hotel consistently receives high marks for its cleanliness from guests. The commendations cover a wide array of aspects, from rooms to common areas, all noted for their immaculate upkeep. Visitors describe the rooms as clean, modern and well-updated, providing a comfortable and fresh environment for guests. The public spaces, including the hallways and the rest of the property, also receive praise for their cleanliness and maintenance.
Guests appreciate the coziness and comfort of the rooms, often highlighting the comfortable beds and spacious bathrooms. The hotel’s modern furnishings and stylish decor add to the clean and welcoming atmosphere, making it a pleasant place to rest after a busy day of travel or exploring nearby Yosemite.
The hotel’s commitment to cleanliness is echoed by multiple reviewers who describe the property as spotlessly clean, well-organized and very well maintained. Despite a few isolated comments about less-than-perfect cleaning efforts, the overwhelming consensus points to a high standard of hygiene and comfort throughout the hotel.
Overall, Empeiria High Sierra Hotel promises a very clean and modern stay with comfortable amenities and a focus on maintaining an inviting environment for all guests.
The staff at Empeiria High Sierra Hotel appears to evoke a mixture of opinions from guests, leaning largely towards the positive. Many visitors appreciated the friendly, helpful and accommodating nature of the staff, especially highlighting their pleasant attitudes, politeness and welcoming demeanor. Guests frequently praised specific individuals, such as a morning receptionist named Judith and a man at the front desk during check-out, for their attentiveness and helpful tips regarding Yosemite.
Despite the majority of positive feedback, there were notable complaints. Some guests experienced rude, unprofessional and unwelcoming behavior from certain front desk staff members and receptionists. A few reviews mentioned instances of grumpy and unfriendly interactions, causing some frustration. Additionally, concerns were raised about the staff being understaffed, which may have affected overall service quality.
Nevertheless, for the most part, the hotel staff is described as very friendly, courteous and eager to assist, ensuring guests have a comfortable and pleasant stay.
The WiFi at the Empeiria High Sierra Hotel has room for improvement according to guest reviews. Users experienced slow and weak connections with many finding the WiFi unbearably slow or not working at all. Several reviews noted that the Wi-Fi signal was strong but had issues with connecting and there were restrictions on the number of devices that could be connected per room, typically limited to 4 devices or one device per person. While the hotel does offer free WiFi for each room, the overall performance and connectivity left many guests dissatisfied.
The gym at Empeiria High Sierra Hotel receives mixed reviews with several guests highlighting its functional and well-maintained condition. Positive comments frequently mention that the gym is nice and well-equipped, making it a reasonable option for travelers seeking to maintain their fitness routines. Additionally, the presence of a swimming pool alongside the gym is often noted, enhancing the overall appeal of the hotel's amenities. However, some guests find the gym to be on the smaller side with a few even describing it as tiny. There are mentions of minor inconveniences, such as a broken TV remote in the exercise room and instances where the fitness center was not open. Despite these issues, the gym generally satisfies the needs of most guests.
Nestled within 'Empeiria High Sierra Hotel,' the well-maintained pool areas repeatedly win the hearts of guests. The indoor pool is frequently highlighted for its convenience and cleanliness, offering a perfect retreat, especially after a long day of activities. The heated pool remains a favored attraction, considered a soothing escape for tired legs. The hotel boasts multiple mentions of a nice, modern pool area designed thoughtfully to cater to relaxation needs.
Guests appreciate the pool's ambiance, describing it as a lovely, fun place to hang out, enhanced by an available hot tub and jacuzzi, which are perfect complements for a relaxing experience. The spa bath, heated spa and indoor jacuzzi contribute to the hotel's reputation for providing excellent pampering facilities. Towels are available around the pool, adding to the convenience factor for guests.
Though the pool’s small size and occasional cold temperature have been noted by some, the overall consensus remains positive. The availability of both the indoor pool and jacuzzi offers a charming and refreshing break within the hotel's cozy environment.
Empeiria High Sierra Hotel offers a convenient and stress-free parking experience for its guests, ensuring ample free parking options. The hotel boasts shaded and covered parking areas, adding extra value and protection from the elements. Guests frequently mention the ease and convenience of parking close to the hotel with many parking spaces available right in front of the doors.
The parking facilities at Empeiria High Sierra are largely praised for being sufficient, plentiful and free—with ample space allowing for an easy transition from car to room. Additionally, the hotel provides lots of complimentary luggage carts, enhancing the convenience for those with heavy or numerous bags.
However, while the overall sentiment is positive, there are occasional mentions of limited parking during peak times with not enough spaces to accommodate every guest. Despite these minor drawbacks, the general consensus is that the parking is adequate, convenient and a notable feature of the hotel experience, making it a reliable choice for travelers driving to the destination.
Empeiria High Sierra Hotel stands out as an ideal destination for family vacations. Guests often praise its modern, spacious and clean accommodations, which include family suites with thoughtful amenities such as bunk beds and kitchenettes. The hotel is particularly noted for its welcoming and helpful staff, adding to the pleasant atmosphere that families appreciate.
Families can enjoy a variety of activities designed for children, making it easy for everyone to stay entertained. A good indoor pool is highlighted as a favorite among the younger guests. Additionally, the hotel provides convenient services like an on-site laundry facility and a free shuttle service with a nearby stop, making outings hassle-free.
The family-friendly layout of rooms, including options like bunk beds and well-appointed family suites, makes it easy for larger groups to stay comfortably. The hotel’s location in a nice area adds to its appeal and its suitability for family reunions is frequently mentioned. Extra touches like allowing a late checkout for guests attending events such as hockey tournaments also show the hotel's commitment to accommodating the needs of families.
Overall, Empeiria High Sierra Hotel is frequently recommended for family stays, whether for a family trip in the American West or just a relaxing getaway with plenty of activities for kids.
Empeiria High Sierra Hotel is perfectly situated for those visiting Mammoth Lakes during ski season. Positioned in close proximity to renowned ski destinations such as Mammoth Mountain and Canyon Lodge, this property makes an excellent starting point for skiing adventures. The hotel’s convenient location within the ski resort area allows for easy access to the ski slopes and ski center, enhancing the overall experience for ski enthusiasts. Guests appreciate the good starting point for skiing trips, as well as the amenities tailored for après-ski relaxation. The cozy accommodations, complete with ski boot storage and foot ski beds, contribute to a comfortable stay after a long day on the slopes. Additionally, the kind and accommodating staff, allowing the use of the pool shower post-checkout, further adds to the convenience and hospitality experienced after snowboarding in a snowstorm. Overall, Empeiria High Sierra Hotel is a great choice for anyone looking to enjoy the skiing season in Mammoth Lakes.
Empeiria High Sierra Hotel offers three-star quality accommodations that are widely appreciated for their value for money. The hotel is generally described as a solid mid-range, good three-star property, providing a decent and pleasant ambiance. Guests highlight the hotel's reasonable rates with many noting that it offers good value for a budget-conscious traveler. The location is considered handy with easy access to public transport, although it may not be as picturesque as other locations.
The facilities, which include a value depot spa and good breakfast, contribute positively to the overall guest experience. The hotel's nice grounds and pleasant ambiance further add to its appeal. However, while most reviews appreciate the three-star quality and the value for money, a few mention that it's an average property within its category and some even suggest it may not fully meet the expectations for a three-star hotel.
Empeiria High Sierra Hotel caters well to business travelers with a range of essential amenities. The venue includes a dedicated business center and conference room suitable for meetings. Free WiFi and internet access, along with a computer center, make it convenient for work-related tasks. Its location is ideal for those needing a stopover, particularly for visits to Yosemite. Additionally, the hotel offers the convenience of free parking, which is a plus for those traveling by car. Overall, it’s a good choice for business trips with all necessary facilities available for short stays.
Empeiria High Sierra Hotel scores high on accessibility, making it a strong choice for travelers with disabilities. The hotel boasts clean, updated areas and offers a range of accessible facilities, including wheelchair-accessible rooms and elevators. Guests appreciate the convenience of plenty of parking spaces with accessible parking close to the entrance. An ADA room can be requested and is provided upon availability, adding to the comfort of disabled visitors.
The hotel's layout includes an accessible pool entrance and easy access to side entries, making movement within the premises straightforward. It is noted for its super accessibility and proximity to various local amenities, ensuring that guests with disabilities can enjoy their stay without significant barriers.
However, a minor point of concern was the long park walkways, which may pose a challenge for some handicapped individuals. Nonetheless, the overall feedback indicates that Empeiria High Sierra Hotel is a well-thought-out establishment for guests seeking accessible accommodations.
The Empeiria High Sierra Hotel offers a well-maintained and inviting heated pool area, complemented by a relaxing jacuzzi and spa. Guests consistently highlight the pool's warm and pleasant temperature, noting it remains a nice retreat regardless of the weather. Though described as small, the heated pool is functional and adds a refreshing touch to the overall guest experience at the hotel. With its cozy atmosphere and thoughtfully maintained facilities, the pool and spa area stand out as notable amenities for those seeking relaxation.
Empeiria High Sierra Hotel offers a notable indoor pool experience, which many guests have praised for its cleanliness and modern heated facilities. The pool, accompanied by a hot tub and jacuzzi, provides a quiet and relaxing atmosphere. It's also highlighted as a fun place for families and children to enjoy. While the majority of reviews commend the pool's pleasant temperature, a few noted the availability of towels as an area for improvement. Overall, the indoor pool stands out as a key feature that enhances the guest experience at this hotel.
Location Show Map
Location
The hotel is conveniently located next to a gas station and offers ample free parking, adding to its appeal for those on road trips. Guests appreciate the beautiful surroundings of Mammoth Lakes with its lush trees, breathtaking trails and picturesque views. The hotel's central location ensures that everything guests might need is within walking distance, from food and grocery stores to the Village ski lifts.
The modern facilities and clean, spacious rooms further enhance the stay with many guests highlighting the comfortable beds and the overall hygiene of the hotel. The friendly and helpful staff also contribute to a welcoming atmosphere, making Empeiria High Sierra Hotel not just a place to stay, but a crucial part of the Mammoth Lakes experience.
Breakfast
Positive reviews highlight the breakfast's appeal, noting it's great, excellent and very good. The breakfast restaurant on-site is convenient and the ambiance is pleasant, though some suggest extending serving hours beyond 9:00 am. Negative feedback points out that the breakfast is not included, which some find disappointing. Criticisms also mention the early cutoff time, the limited and sometimes less-than-exciting menu and the additional expense for what a few describe as a mediocre breakfast.
Despite a few drawbacks, such as the absence of a free breakfast and occasional service issues, many guests leave satisfied with their breakfast experience, especially appreciating the clean and spacious accommodations and friendly staff.
Dinner
There are a few notable drawbacks, such as the limited choices at the snack bar and the absence of commonly expected breakfast items like dry cereal and bagels. However, a nearby bakery, Paul Schat's Bakery, comes highly recommended for a delicious breakfast alternative. While the town may lack a variety of activities, particularly in the summer, the presence of nearby eateries helps mitigate this to some extent. Despite a few critiques regarding the restaurant staff's efficiency during busy times, the overall dining experience at Empeiria High Sierra Hotel remains a positive aspect of many guests' stays.
Rooms
The design and decor of the rooms are often praised for being modern and pleasant with some rooms offering additional comforts such as sofa corners and nice views. Guests appreciate the functional layout and well-maintained facilities, contributing to an upscale and comfortable stay.
However, there are occasional mentions of minor issues such as poor lighting, noisy air conditioning and sound insulation problems. Some specific complaints include malfunctioning appliances and bathroom fixtures. Despite these, the overall consensus depicts a positive experience with the spacious, clean and comfortable rooms providing a good deal for travelers and enhancing their stay in this modern hotel in a beautiful mountain village setting.
Beds
However, there were some criticisms. A few guests found the beds to be too firm and others had issues with the pillows being either too stiff or too soft. Some also mentioned that the blankets were overly thin and that sheets weren’t changed frequently enough. Despite these occasional complaints, the overall sentiment leaned strongly towards the positive with many guests having enjoyed a very comfortable stay.
Cleanliness
Guests appreciate the coziness and comfort of the rooms, often highlighting the comfortable beds and spacious bathrooms. The hotel’s modern furnishings and stylish decor add to the clean and welcoming atmosphere, making it a pleasant place to rest after a busy day of travel or exploring nearby Yosemite.
The hotel’s commitment to cleanliness is echoed by multiple reviewers who describe the property as spotlessly clean, well-organized and very well maintained. Despite a few isolated comments about less-than-perfect cleaning efforts, the overwhelming consensus points to a high standard of hygiene and comfort throughout the hotel.
Overall, Empeiria High Sierra Hotel promises a very clean and modern stay with comfortable amenities and a focus on maintaining an inviting environment for all guests.
Staff
Despite the majority of positive feedback, there were notable complaints. Some guests experienced rude, unprofessional and unwelcoming behavior from certain front desk staff members and receptionists. A few reviews mentioned instances of grumpy and unfriendly interactions, causing some frustration. Additionally, concerns were raised about the staff being understaffed, which may have affected overall service quality.
Nevertheless, for the most part, the hotel staff is described as very friendly, courteous and eager to assist, ensuring guests have a comfortable and pleasant stay.
Wi-Fi
Gym
Pool
Guests appreciate the pool's ambiance, describing it as a lovely, fun place to hang out, enhanced by an available hot tub and jacuzzi, which are perfect complements for a relaxing experience. The spa bath, heated spa and indoor jacuzzi contribute to the hotel's reputation for providing excellent pampering facilities. Towels are available around the pool, adding to the convenience factor for guests.
Though the pool’s small size and occasional cold temperature have been noted by some, the overall consensus remains positive. The availability of both the indoor pool and jacuzzi offers a charming and refreshing break within the hotel's cozy environment.
Parking
The parking facilities at Empeiria High Sierra are largely praised for being sufficient, plentiful and free—with ample space allowing for an easy transition from car to room. Additionally, the hotel provides lots of complimentary luggage carts, enhancing the convenience for those with heavy or numerous bags.
However, while the overall sentiment is positive, there are occasional mentions of limited parking during peak times with not enough spaces to accommodate every guest. Despite these minor drawbacks, the general consensus is that the parking is adequate, convenient and a notable feature of the hotel experience, making it a reliable choice for travelers driving to the destination.
Family
Families can enjoy a variety of activities designed for children, making it easy for everyone to stay entertained. A good indoor pool is highlighted as a favorite among the younger guests. Additionally, the hotel provides convenient services like an on-site laundry facility and a free shuttle service with a nearby stop, making outings hassle-free.
The family-friendly layout of rooms, including options like bunk beds and well-appointed family suites, makes it easy for larger groups to stay comfortably. The hotel’s location in a nice area adds to its appeal and its suitability for family reunions is frequently mentioned. Extra touches like allowing a late checkout for guests attending events such as hockey tournaments also show the hotel's commitment to accommodating the needs of families.
Overall, Empeiria High Sierra Hotel is frequently recommended for family stays, whether for a family trip in the American West or just a relaxing getaway with plenty of activities for kids.
Ski
3 Star
The facilities, which include a value depot spa and good breakfast, contribute positively to the overall guest experience. The hotel's nice grounds and pleasant ambiance further add to its appeal. However, while most reviews appreciate the three-star quality and the value for money, a few mention that it's an average property within its category and some even suggest it may not fully meet the expectations for a three-star hotel.
Business
Accessible
The hotel's layout includes an accessible pool entrance and easy access to side entries, making movement within the premises straightforward. It is noted for its super accessibility and proximity to various local amenities, ensuring that guests with disabilities can enjoy their stay without significant barriers.
However, a minor point of concern was the long park walkways, which may pose a challenge for some handicapped individuals. Nonetheless, the overall feedback indicates that Empeiria High Sierra Hotel is a well-thought-out establishment for guests seeking accessible accommodations.
Heated Pool
Indoor Pool
Yes, Empeiria High Sierra Hotel has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Empeiria High Sierra Hotel.
Yes, Empeiria High Sierra Hotel welcomes dogs.
Yes, parking facilities are available at Empeiria High Sierra Hotel.
Yes, Empeiria High Sierra Hotel has a gym.
Location Show Map
More Options
