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Summary of reviewsThe SureStay Plus Hotel by Best Western Mammoth Lakes is highly regarded for its excellent location, offering guests convenient access to both the vibrant heart of Mammoth Lakes and the nearby Mammoth Ski Resort. Nestled in a quiet setting, yet close to restaurants, bars, and shopping centers, this hotel is an ideal base for those visiting Yosemite or enjoying a ski trip. The underground parking options add an extra layer of convenience, especially during snowy conditions.
Guests appreciate the hotel's complimentary breakfast, which provides a substantial start to the day with a variety of hot and cold selections. Though there are occasional mentions of a desire for more variety and improvements in the breakfast area ambiance, the meal remains a welcomed and useful amenity for busy travelers.
The rooms at SureStay Plus Hotel earn commendations for their cleanliness and comfort, often noted for their recent renovations featuring modern decor. While some rooms might be on the cozier side, the amenities such as mini fridges and microwaves contribute to a comfortable stay. Clean bathrooms, cozy beds, and an overall tidy environment amplify a pleasant lodging experience.
Staff at the hotel are frequently praised for their friendliness and attentiveness, with particular accolades directed toward specific staff members who enhance the guest experience. The positive approach of the team, including during busy periods, adds warmth to the hotel’s atmosphere.
Parking at the hotel is convenient, with both surface and underground options available, ensuring easy access regardless of weather conditions. This is especially useful for guests with larger vehicles. The location is also strategically beneficial for ski enthusiasts, providing easy access to transportation and ski areas.
Comfortable bedding further enhances the guest experience, with many noting the restful sleep they achieved. Overall, the SureStay Plus Hotel by Best Western Mammoth Lakes stands out as an appealing, practical, and budget-friendly option for visitors seeking a comfortable and accessible stay in Mammoth Lakes. Show more
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Hotel with Spa
This hotel is among the best and cheapest spa hotels in Mammoth Lakes. It provides access to spa facilities.
Family Friendly Hotel
This hotel provides family-friendly accommodations with amenities such as a pool and complimentary breakfast, ensuring a comfortable and convenient stay for families. The standard amenities and convenient location cater to family needs.
Dog Friendly Hotel
Centrally located on Main Street, this hotel offers affordable adventures for guests and their pets. It provides access to the Red Line bus, which is pet-friendly when dogs wear a muzzle. The hotel includes basic amenities and free breakfast and WiFi.
Hotel with Free Wi-Fi
SureStay Plus Hotel offers free Wi-Fi. It provides convenient access to the Village Gondola Station and Sierra Star Golf Course.
Hotel with Parking
SureStay Plus Hotel by Best Western Mammoth Lakes provides on-site parking for guests. The hotel's location provides access to shuttle services, which can alleviate the need to drive and park directly at the ski resorts.
Accessible Hotel
This hotel is wheelchair-friendly, providing marked disabled parking spaces and easy access for wheelchairs. It offers wheelchair accessibility throughout its grounds, ensuring ease of movement for guests with disabilities.
3-Star Hotel
This hotel is conveniently located and offers a complimentary shuttle to the ski resort. It has newly renovated rooms and excellent customer service. The hotel has a hot tub and provides a warm welcome.
Hotel near Ski Resorts
Business Hotel
Room Types
Queen Room with Two Queen Beds with BalconyThis air-conditioned quadruple room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony with mountain views. The unit offers 2 beds.
Queen Room with Two Queen Beds and Roll-In Shower - Disability AccessThe quadruple room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a walk-in shower and a hairdryer. The quadruple room offers a wardrobe, parquet floors, heating and a flat-screen TV with cable channels. The unit offers 2 beds.
Queen Room with Two Queen Beds - Non-SmokingProviding free toiletries, this quadruple room includes a private bathroom with a bath, a shower and a hairdryer. This quadruple room is air-conditioned and features a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe and parquet floors. The unit offers 2 beds.
King Room - Non-SmokingThis air-conditioned double room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.
Twin RoomOffering free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The double room offers air conditioning, a tea and coffee maker, a wardrobe, parquet floors and a flat-screen TV with cable channels. The unit has 2 beds.
Guest Reviews
6.7
Rated
Location
SureStay Plus Hotel by Best Western Mammoth Lakes boasts a fantastic location for travelers seeking convenience and accessibility in the heart of Mammoth Lakes. Nestled within a quiet setting yet close to the vibrant city center, guests have easy access to a variety of restaurants and bars, with shopping centers and grocery stores also nearby. The proximity to the Mammoth Ski Resort and the village gondola makes it an ideal choice for ski enthusiasts, as it's possible to catch the shuttle bus to the mountain or even return from the slopes on foot. The hotel's central position is perfect for those planning a trip to or from Yosemite, ensuring a hassle-free stopover. For guests who prioritize practicality, the hotel’s location certainly delivers, complemented by the comfortable room design and attentive management. Additionally, underground parking and nearby lifts add convenience to the overall experience. Whether exploring the wonderful town or the surrounding mountains, this hotel serves as an excellent base at a reasonable price.
Breakfast
Travelers checking into the SureStay Plus Hotel by Best Western Mammoth Lakes can expect a complimentary breakfast that offers a substantial start to their day. Many guests appreciated the hearty and robust selection, which includes a variety of hot and cold options such as eggs, bacon, sausage, hash browns, waffles, fruit, cereal, juices, muffins, and toast. These offerings were noted to be a beneficial and convenient amenity, especially for those planning a busy day on the slopes or exploring the local attractions.
Despite generally positive feedback regarding the breakfast's breadth and ability to provide adequate fuel, a few guests expressed a desire for more variety, highlighting an opportunity for potential improvement. Some criticisms were directed at the quality of the ingredients, with occasional mention of items like fake eggs and raw bacon detracting from the overall experience. Additionally, the ambiance of the breakfast area, located in the basement, was described as a bit gloomy, and there were comments suggesting the cleanliness could be enhanced.
Overall, the breakfast at SureStay Plus Hotel is largely appreciated by guests for its abundance and the convenience of a complimentary meal, even as there is room for refinement and enhancement of both the environment and the menu.
Rooms
The SureStay Plus Hotel by Best Western Mammoth Lakes consistently receives praise for its clean and comfortable rooms. Many guests highlight that the rooms have been recently updated or renovated, featuring modern touches and new furnishings. Despite varying room sizes, with some describing them as cozy or a bit small, travelers generally find them sufficient in comfort and convenience. The decor is often appreciated, with several noting the nice wooden floors and beautiful bathrooms, which have been recently updated, exuding a fresh and appealing look. Some rooms offer added amenities like a mini fridge and microwave, further enhancing the stay. While there are occasional mentions of noise and smaller room sizes, the general consensus emphasizes the pleasant and clean atmosphere that supports a restful visit.
Beds
Travelers staying at the SureStay Plus Hotel by Best Western Mammoth Lakes seem to have a consistently positive impression of the beds offered. Guests frequently describe the beds as comfortable, with several reviewers emphasizing the extra comfort they experienced. The clean and cozy room environment, complemented by well-maintained bedding and pillows, appears to enhance the overall staying experience. Many visitors note the large and tidy rooms, contributing to a pleasant atmosphere. Though largely favorable, there is mention of a squeaky bed, which may be an exception to the otherwise positive feedback. Overall, comfort is a standout feature here, making it a restful choice for visitors.
Cleanliness
The SureStay Plus Hotel by Best Western Mammoth Lakes garners positive feedback for its cleanliness, making it an appealing option for travelers. Guests frequently commend the hotel for its clean rooms, comfortable bedding, and well-maintained interiors. The establishment is described as having clean and comfortable accommodations, with some reviews noting recent renovations that enhance the property's overall appeal. The hotel's bathrooms, while noted to be small by some, are generally seen as immaculate. Additionally, a good location and comfortable amenities, such as a spacious room, cozy beds, and a large heated jacuzzi, contribute to a satisfactory stay. With these aspects in mind, the hotel presents itself as a reliably clean and comfortable choice for visitors to Mammoth Lakes.
Staff
At the SureStay Plus Hotel by Best Western Mammoth Lakes, the impressions of the staff largely revolve around their friendliness and willingness to assist guests. Many visitors have consistently highlighted the team as welcoming, polite, and attentive, making the stay more enjoyable. Specific mentions of exceptional service come from Sara, the property manager, and Alex at the front desk, who stood out for their helpfulness and professionalism. The hotel staff, particularly those managing breakfast, received praise for being accommodating and ensuring guests felt well taken care of.
Despite a few reports of unsatisfactory experiences, the predominant sentiment showcases the staff as an asset to the hotel, with many visitors appreciating their efforts, especially during holiday periods like Christmas when they continued to serve and maintain cleanliness. Overall, the staff at SureStay Plus Hotel is seen as a core part of the guest experience, contributing positively to the overall ambiance with their friendliness and dedication.
Parking
SureStay Plus Hotel by Best Western Mammoth Lakes offers ample parking options, which many guests appreciate. The hotel boasts both surface parking and an underground garage, both provided free of charge. The covered garage parking is particularly valued during snow days, making it easier for guests to keep their vehicles clear and protected from the elements. This option is very convenient for those with larger vehicles, like SUVs, ensuring there's enough space to park comfortably.
While the driveway entrance to the underground garage has been noted for its icy bump, potentially making navigation tricky, guests generally find the availability of covered parking a beneficial feature. Despite the occasional design challenges, the convenience of not having to dig out cars during snowfall is a significant advantage for many. Overall, whether opting for the lot or the underground space, guests can reliably find parking that suits their needs during their stay.
Ski
Nestled in the picturesque Mammoth Lakes, the SureStay Plus Hotel by Best Western offers a prime location for ski enthusiasts. The hotel's proximity to the ski area provides easy access for guests eager to hit the slopes, ensuring they can start their day with breakfast before embarking on their snowy adventures. Additionally, the location is highly convenient for catching the shuttle bus to the mountain, with an easy walk to bus stops and excellent nearby parking for hassle-free transportation of gear and bags.
The hotel offers good value for those seeking a budget-friendly ski trip, with a claim to convenience not just for accessing the mountain, but also in its proximity to the room and breakfast facilities. Situated near restaurants and a shopping center, guests can enjoy the local amenities with ease, making it an ideal spot for a ski getaway.
The magnificent Mammoth area, renowned for its beauty and closeness to Yosemite Park, enhances the appeal of this perfect spot for skiing. Whether planning an outdoor adventure or looking to enjoy the serene surroundings, the hotel's location contributes significantly to the overall experience, ensuring a memorable trip for skiers of all levels.
No, SureStay Plus Hotel by Best Western Mammoth Lakes doesn't have any pool.
Yes, a spa is available at SureStay Plus Hotel by Best Western Mammoth Lakes.
Yes, SureStay Plus Hotel by Best Western Mammoth Lakes welcomes dogs.
Yes, parking facilities are available at SureStay Plus Hotel by Best Western Mammoth Lakes.
No, SureStay Plus Hotel by Best Western Mammoth Lakes doesn't have a gym.