AC Hotel by Marriott Manchester City Centre
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Summary of reviewsAC Hotel by Marriott Manchester City Centre is highly praised for its excellent and convenient location, placing guests within walking distance of Manchester's main attractions, shopping districts and transport hubs. Situated away from bustling main roads, the hotel offers a quiet stay coupled with easy access to vibrant nightlife, dining options and key venues such as the AO Arena.
The modern and clean design of the hotel, combined with its spacious, stylish rooms, contributes significantly to positive guest experiences. Rooms are commended for their comfort, advanced technology and amenities like air conditioning and tea-making facilities. Although some guests noted issues with dim lighting, temperature control and occasional cleanliness lapses, these do not overshadow the overall praise for the comfortable beds and well-maintained rooms.
Staff at the hotel receive overwhelming applause for their friendliness, helpfulness and professionalism. Numerous guests singled out specific employees for their exceptional service, making check-ins, check-outs and general interactions pleasant and efficient. This strong service ethos adds to the hotel's appeal, ensuring a warm and welcoming atmosphere.
The dining experience is generally positive with guests enjoying the tapas bar and restaurant’s food quality and ambiance. However, the limited menu selection and occasional shortages of popular dishes are noted areas for improvement. Breakfast receives mixed reviews with many guests enjoying the variety and quality of food, while others found it lacking compared to other 4-star Marriott hotels.
The hotel's cleanliness standards are highly regarded with many reviews highlighting the spotless and well-maintained state of both rooms and common areas. Housekeeping is praised for its diligence, maintaining a polished and fresh environment.
Although the gym is small, it is seen as adequate for a satisfactory workout. The family-friendly rooms provide ample space and comfort, making the hotel a popular choice for families traveling with children.
Wi-Fi and TV services, however, drew significant criticism for their unreliability and poor signal quality. Despite this, the hotel offers great value for money, modern amenities and a high level of service, making it a preferred choice for travelers visiting Manchester.
Categories
The modern and clean design of the hotel, combined with its spacious, stylish rooms, contributes significantly to positive guest experiences. Rooms are commended for their comfort, advanced technology and amenities like air conditioning and tea-making facilities. Although some guests noted issues with dim lighting, temperature control and occasional cleanliness lapses, these do not overshadow the overall praise for the comfortable beds and well-maintained rooms.
Staff at the hotel receive overwhelming applause for their friendliness, helpfulness and professionalism. Numerous guests singled out specific employees for their exceptional service, making check-ins, check-outs and general interactions pleasant and efficient. This strong service ethos adds to the hotel's appeal, ensuring a warm and welcoming atmosphere.
The dining experience is generally positive with guests enjoying the tapas bar and restaurant’s food quality and ambiance. However, the limited menu selection and occasional shortages of popular dishes are noted areas for improvement. Breakfast receives mixed reviews with many guests enjoying the variety and quality of food, while others found it lacking compared to other 4-star Marriott hotels.
The hotel's cleanliness standards are highly regarded with many reviews highlighting the spotless and well-maintained state of both rooms and common areas. Housekeeping is praised for its diligence, maintaining a polished and fresh environment.
Although the gym is small, it is seen as adequate for a satisfactory workout. The family-friendly rooms provide ample space and comfort, making the hotel a popular choice for families traveling with children.
Wi-Fi and TV services, however, drew significant criticism for their unreliability and poor signal quality. Despite this, the hotel offers great value for money, modern amenities and a high level of service, making it a preferred choice for travelers visiting Manchester.
Hotel Taking Steps Towards Sustainability
As part of Marriott International, AC Hotel likely implements Marriott's sustainability initiatives, which focus on reducing environmental impact through energy and water conservation, waste management, and responsible sourcing practices.
Business Hotel
AC Hotel by Marriott Manchester City Centre offers business-friendly amenities and services. It features function spaces for meetings and events. The hotel provides a comfortable environment for business travelers.
4-Star Hotel
This hotel offers stylish and contemporary accommodations in a central location. It features modern amenities, comfortable rooms, and excellent service, making it ideal for discerning travelers.
Family Friendly Hotel
Accessible Hotel
Hotel with Gym
Guest Reviews
AC Hotel by Marriott Manchester City Centre has garnered praise for its excellent location, making it a favorable choice for visitors to Manchester. Guests frequently mentioned its proximity to the city's main attractions, shops and dining options. The hotel is lauded for being within walking distance to the city center, Northern Quarter and major transport hubs including Piccadilly and Victoria train stations. Its central location makes it easy to explore Manchester's vibrant nightlife, food spots and shopping districts such as the Arndale Centre.
Despite being centrally located, many reviews highlighted that the hotel is situated away from the bustling main roads, ensuring a quiet stay. Visitors also appreciated its convenience for accessing events at the AO Arena and other key venues. Moreover, the surrounding area offers a blend of serene spots and an array of bars, cafes and restaurants, enhancing the overall convenience.
In addition to its prime location, the hotel is noted for being modern and clean with friendly staff and comfortable rooms contributing to a positive guest experience. Overall, the AC Hotel by Marriott Manchester City Centre is recognized as an ideal base for anyone looking to explore the heart of Manchester.
The breakfast experience at AC Hotel by Marriott Manchester City Centre has received mixed reviews from guests. Many praised the breakfast as excellent, lovely and delicious, highlighting the good variety and plentiful options available. Several guests mentioned enjoying fresh waffles, omelettes cooked to order by the chef and a good selection of hot and cold food. The breakfast area was often noted as nice and comfortable with friendly and helpful staff contributing to an enjoyable dining atmosphere.
However, some guests felt that the breakfast could be improved, citing issues like lukewarm or cold hot items and a limited variety of choices, especially in comparison to other 4-star Marriott hotels. A few reviews pointed out that the breakfast menu remained the same every day and some raised concerns about the labeling and handling of allergens and dietary restrictions. Despite the occasional chaos at the buffet, the complimentary and inclusive nature of the breakfast was appreciated by some guests.
Overall, while there are areas for improvement, many guests found the breakfast to be a positive part of their stay, noting the convenient service and reasonable value for money.
The dining experience at AC Hotel by Marriott Manchester City Centre's restaurant and bar receives mixed reviews with a notable emphasis on its positives. Guests frequently praise the tapas bar and restaurant situated by the main entrance, describing the food as gorgeous and the atmosphere comfortable. Exceptional food and drink options, including delicious cocktails, contribute to a satisfying dining experience and the bar itself is highlighted as a great place to unwind, particularly with its late-night food service.
However, the restaurant's Spanish tapas menu, despite its quality, is critiqued for its limited selection, occasionally running out of popular dishes and some diners find the need to expand the food variety. Service quality also stands out positively with commendations for the attentive staff and excellent management. Nonetheless, there are isolated complaints about specific dishes like the Korean fried chicken burger being below standard. Room service is notably absent, which might be an inconvenience for some guests.
Overall, dining at the hotel is seen as a pleasant experience with room for minor improvements in menu diversity and service consistency.
The rooms at AC Hotel by Marriott Manchester City Centre have garnered much attention for their modern and spacious designs. Many guests have praised the rooms for being clean, comfortable and well-equipped. The air conditioning and amenities such as small fridges and tea-making facilities are often highlighted, making for a pleasant stay.
The decor is described as stylish and contemporary, adding a chic vibe to the overall ambiance. Several reviews mention the beautiful interiors and elegant layout with some guests particularly enjoying the spaciousness of the rooms. High-quality showers, comfortable beds and advanced in-room technology have also been appreciated.
Some rooms have been upgraded, which enhanced the guest experience further. Rooms are generally described as cozy and inviting with a few reviewers delighted by special decorations for occasions like anniversaries. The staff's friendliness and efficiency in handling issues like room relocations also stand out.
However, there are mixed reviews about certain aspects. A recurring complaint is the dim lighting, making the rooms feel darker than some guests preferred. There were also instances of rooms being too cold or warm due to heating or air conditioning problems. While most rooms were immaculate upon arrival, a few guests reported issues like dust, blocked sinks or leftover rubbish. Views and room sizes varied with some mentioning construction site views and small bathroom spaces.
Overall, the hotel rooms are praised for cleanliness, modernity and comfort, offering a reliable option for travelers seeking a stylish stay in Manchester. There are some minor drawbacks, but these do not overshadow the generally positive experience.
Guest reviews for the beds at AC Hotel by Marriott Manchester City Centre present a mixed picture. Many guests found the beds to be comfortable with phrases like comfy, very comfy and super comfortable appearing frequently. Some guests even described the beds as huge, plush and magnificent with one guest claiming it was the most comfortable bed they had ever slept in at a hotel. Multiple reviews also praise the cleanliness of the beds and the overall comfort provided by the bed and pillow combination. The positive comments emphasize a welcoming sleep experience that contributes to a restful stay.
However, there are numerous complaints about the beds as well. Several guests found the beds to be uncomfortable, too firm or rock hard. Issues like beds being squeaky, noisy or unstable, as well as complaints about beds moving on wheels and being made up of two single mattresses pushed together, were also noted. Some negative feedback highlighted beds that were untidy or had an odd smell, while a few reviews mentioned thin duvets and flat pillows.
In summary, while the beds at AC Hotel by Marriott Manchester City Centre received plenty of praise for their comfort and size, there were also significant critiques regarding firmness, noise and overall quality, suggesting a somewhat inconsistent experience among guests.
The AC Hotel by Marriott Manchester City Centre has received significant praise from guests for its high standards of cleanliness. Numerous reviews highlight that the hotel and rooms were clean, spotless and well-maintained. Descriptions such as "spotlessly clean," "immaculate," and "exceptionally clean" were frequently mentioned, emphasizing the thorough attention to hygiene and neatness throughout the property.
Guests appreciated the modern and fresh design of both the common areas and rooms, noting that the hotel maintained a luxurious and contemporary atmosphere. The bathrooms, in particular, were often described as sparkling and very clean. Furthermore, housekeeping services were consistently highlighted for their diligence with many guests noting that rooms were cleaned daily and maintained to high standards.
The friendly and approachable staff were also commended for their efforts in ensuring cleanliness with many guests mentioning the effective and consistent cleaning services provided during their stay. However, there were some negative comments related to dust and cleanliness issues in specific instances, such as dusty rooms or unclean bathroom facilities. Occasionally, construction work near the property affected the visual cleanliness of windows and some common areas.
Despite a few isolated incidents of cleanliness concerns, the overwhelming sentiment from guests was positive, praising the hotel's modern feel, comfortable, clean rooms and superb upkeep, making it a well-regarded choice for travelers prioritizing cleanliness during their stay in Manchester.
The reviews of the staff at the AC Hotel by Marriott Manchester City Centre are overwhelmingly positive. Guests frequently praised the friendliness, helpfulness and professionalism of the staff. Many highlighted specific employees, such as Amit, Jodie, Rachel, Jean, Luisa, Puneet and Param, for going above and beyond to provide exceptional service. From the front desk to the bar staff, numerous guests found the service to be welcoming and attentive, often noting interactions that made their stay more enjoyable.
Reception staff were often mentioned for their politeness and efficiency, making check-ins and check-outs smooth processes. A few guests had some negative experiences, describing some staff as unwelcoming or rude and pointing out issues with communication and responsiveness. However, the overwhelming majority of the feedback lauds the warmth, friendliness and accommodating nature of the hotel's personnel.
Overall, the staff's demeanor and professionalism significantly contribute to a positive guest experience, making the AC Hotel by Marriott Manchester City Centre a commendable choice for travelers who value excellent customer service.
The AC Hotel by Marriott Manchester City Centre has received varied feedback regarding its Wi-Fi and TV services. While there were instances of decent and quick Wi-Fi connections, many guests found the internet service lacking. Several reviews mentioned weak or non-existent Wi-Fi signals with difficulties maintaining a stable connection. Some guests reported issues with the TV not working or having poor signal quality, often tied to Wi-Fi connectivity problems. The free Wi-Fi offered was often described as unreliable with a better, more stable connection available for an additional charge. Despite occasional positive remarks about the internet and TV, the general consensus was that improvements in the hotel's Wi-Fi and TV services are necessary for a more satisfying guest experience.
The gym at the AC Hotel by Marriott Manchester City Centre generally garners positive remarks for being well-appointed and well-equipped. Despite its small size, guests find that it has all the essential equipment needed for a satisfactory workout. Some feel the equipment could be updated, but overall, it serves its purpose effectively. The gym availability adds convenience for those looking to maintain their fitness routines. However, a few guests mentioned that the gym's proximity to some rooms could result in noise disturbances and there's a minor disappointment concerning the immediate area's ongoing development.
AC Hotel by Marriott Manchester City Centre is frequently recommended for families thanks to its spacious and clean family rooms. While the rooms offer ample space, some reviews noted that the family's configuration could be optimized further. The hotel provides comfortable sleeping arrangements for children, including a fourth sleeping area and a sofa bed for children, although the sofabeds could use more cushions and were deemed only average in comfort by some guests.
Families found this hotel to be a great place for family holidays and trips, describing interactions with the staff as exceptional and noting that they felt very safe during their stay. Some feedback mentioned a childlike toilet in the wet room, but overall guests emphasized that their children enjoyed their stay with one mentioning their child's fascination with the city view from the window.
Overall, the AC Hotel by Marriott Manchester City Centre is praised for its suitability for family stays, providing a positive environment that makes it a recommended choice for families traveling with kids.
AC Hotel by Marriott Manchester City Centre showcases a blend of modernity and comfort that many guests appreciate. The hotel is frequently described as clean and contemporary, featuring stylish decor and spacious rooms that contribute to a comfortable stay. The beds are noted for their comfort, ensuring a good night's sleep. The hotel also offers great value for money and has a convenient, central location with all major sites within walking distance.
Staff interactions are generally positive with many reviews commending the always-available, friendly and supportive personnel on site. Guests particularly enjoyed the hotel's happy hour, highlighting its generosity and the added enjoyment it brought to their stay.
However, there are significant drawbacks mentioned in the reviews. Multiple guests expressed disappointment regarding the breakfast, which was viewed as subpar compared to typical four-star offerings. The quality of room service and facilities like the shower and cleanliness were also criticized with some guests feeling that the hotel falls short of four-star standards, more closely resembling a three-star establishment. There were also reports of problematic check-in experiences and unresponsive management.
In essence, while the AC Hotel by Marriott Manchester City Centre has several strengths including modern amenities, comfort and a prime location, it struggles to consistently meet the expectations set for a four-star hotel, particularly in areas such as breakfast variety and certain service aspects.
AC Hotel by Marriott Manchester City Centre presents itself as a modern and stylish option for business travelers. The hotel boasts clean rooms with ample storage space and good amenities and facilities, making it suitable for both business and leisure stays. Its location is particularly convenient, being close to the train station and the city center, which is ideal for clients and meetings.
The staff have been noted for their helpfulness, which adds to the overall positive business experience. The hotel's clean and spacious rooms provide a comfortable environment for rest and work and it offers a range of business-oriented facilities, including conference rooms and business meeting-friendly spaces.
However, guests have noted some drawbacks such as issues with room temperature control, the air conditioning/heating system and water pressure in the showers. There is no room service or personal toiletries kits available and some have expressed disappointment with the restaurant's food quality and the reliability of the Wi-Fi and TV.
Despite these minor inconveniences, the hotel’s modern decor and functional design create a welcoming atmosphere upon arrival. It's a solid choice for business travelers looking for convenience and comfort in Manchester.
The AC Hotel by Marriott Manchester City Centre receives positive feedback regarding its accessibility for guests with disabilities. The hotel's location is highly praised with many noting it is conveniently within walking distance to the city centre, downtown and shopping malls, making it easy to find local attractions and amenities. The rooms are described as well-equipped and roomy, ensuring comfort for all guests. Accessibility features and facilities for disabled guests are mentioned as excellent, contributing to a positive stay experience. The staff receive commendations for their helpfulness, welcoming demeanor and readiness to assist, including financial and other support when necessary. Although there were a few mentions of issues such as key cards stopping working and a lack of restroom water, the overall sentiment remains favorable. Guests appreciate the accessible rooms, clean environment and the friendly, supportive service provided by the hotel staff.
The AC Hotel by Marriott Manchester City Centre effortlessly combines luxury with modern aesthetics, making it an exceptional choice for discerning travelers. The hotel exudes a luxe ambiance with its sleek, clean and sophisticated decor, ensuring guests feel pampered during their stay. Its beautiful, modern interiors showcase a thoughtful design that is both elegant and pleasing to the eye.
Every corner of the hotel, from the facilities to the rooms, maintains a standard of cleanliness and modernity, creating an inviting atmosphere. Guests particularly appreciate the stylish and modern decor throughout the premises, noting that the hotel looks very luxurious. The service is also highly praised, enhancing the overall experience.
Whether one is admiring the brand new and beautifully designed interiors or enjoying the excellent location, the AC Hotel by Marriott Manchester City Centre promises an exceptionally luxurious and clean stay.
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Location
Despite being centrally located, many reviews highlighted that the hotel is situated away from the bustling main roads, ensuring a quiet stay. Visitors also appreciated its convenience for accessing events at the AO Arena and other key venues. Moreover, the surrounding area offers a blend of serene spots and an array of bars, cafes and restaurants, enhancing the overall convenience.
In addition to its prime location, the hotel is noted for being modern and clean with friendly staff and comfortable rooms contributing to a positive guest experience. Overall, the AC Hotel by Marriott Manchester City Centre is recognized as an ideal base for anyone looking to explore the heart of Manchester.
Breakfast
However, some guests felt that the breakfast could be improved, citing issues like lukewarm or cold hot items and a limited variety of choices, especially in comparison to other 4-star Marriott hotels. A few reviews pointed out that the breakfast menu remained the same every day and some raised concerns about the labeling and handling of allergens and dietary restrictions. Despite the occasional chaos at the buffet, the complimentary and inclusive nature of the breakfast was appreciated by some guests.
Overall, while there are areas for improvement, many guests found the breakfast to be a positive part of their stay, noting the convenient service and reasonable value for money.
Dinner
However, the restaurant's Spanish tapas menu, despite its quality, is critiqued for its limited selection, occasionally running out of popular dishes and some diners find the need to expand the food variety. Service quality also stands out positively with commendations for the attentive staff and excellent management. Nonetheless, there are isolated complaints about specific dishes like the Korean fried chicken burger being below standard. Room service is notably absent, which might be an inconvenience for some guests.
Overall, dining at the hotel is seen as a pleasant experience with room for minor improvements in menu diversity and service consistency.
Rooms
The decor is described as stylish and contemporary, adding a chic vibe to the overall ambiance. Several reviews mention the beautiful interiors and elegant layout with some guests particularly enjoying the spaciousness of the rooms. High-quality showers, comfortable beds and advanced in-room technology have also been appreciated.
Some rooms have been upgraded, which enhanced the guest experience further. Rooms are generally described as cozy and inviting with a few reviewers delighted by special decorations for occasions like anniversaries. The staff's friendliness and efficiency in handling issues like room relocations also stand out.
However, there are mixed reviews about certain aspects. A recurring complaint is the dim lighting, making the rooms feel darker than some guests preferred. There were also instances of rooms being too cold or warm due to heating or air conditioning problems. While most rooms were immaculate upon arrival, a few guests reported issues like dust, blocked sinks or leftover rubbish. Views and room sizes varied with some mentioning construction site views and small bathroom spaces.
Overall, the hotel rooms are praised for cleanliness, modernity and comfort, offering a reliable option for travelers seeking a stylish stay in Manchester. There are some minor drawbacks, but these do not overshadow the generally positive experience.
Beds
However, there are numerous complaints about the beds as well. Several guests found the beds to be uncomfortable, too firm or rock hard. Issues like beds being squeaky, noisy or unstable, as well as complaints about beds moving on wheels and being made up of two single mattresses pushed together, were also noted. Some negative feedback highlighted beds that were untidy or had an odd smell, while a few reviews mentioned thin duvets and flat pillows.
In summary, while the beds at AC Hotel by Marriott Manchester City Centre received plenty of praise for their comfort and size, there were also significant critiques regarding firmness, noise and overall quality, suggesting a somewhat inconsistent experience among guests.
Cleanliness
Guests appreciated the modern and fresh design of both the common areas and rooms, noting that the hotel maintained a luxurious and contemporary atmosphere. The bathrooms, in particular, were often described as sparkling and very clean. Furthermore, housekeeping services were consistently highlighted for their diligence with many guests noting that rooms were cleaned daily and maintained to high standards.
The friendly and approachable staff were also commended for their efforts in ensuring cleanliness with many guests mentioning the effective and consistent cleaning services provided during their stay. However, there were some negative comments related to dust and cleanliness issues in specific instances, such as dusty rooms or unclean bathroom facilities. Occasionally, construction work near the property affected the visual cleanliness of windows and some common areas.
Despite a few isolated incidents of cleanliness concerns, the overwhelming sentiment from guests was positive, praising the hotel's modern feel, comfortable, clean rooms and superb upkeep, making it a well-regarded choice for travelers prioritizing cleanliness during their stay in Manchester.
Staff
Reception staff were often mentioned for their politeness and efficiency, making check-ins and check-outs smooth processes. A few guests had some negative experiences, describing some staff as unwelcoming or rude and pointing out issues with communication and responsiveness. However, the overwhelming majority of the feedback lauds the warmth, friendliness and accommodating nature of the hotel's personnel.
Overall, the staff's demeanor and professionalism significantly contribute to a positive guest experience, making the AC Hotel by Marriott Manchester City Centre a commendable choice for travelers who value excellent customer service.
Wi-Fi
Gym
Family
Families found this hotel to be a great place for family holidays and trips, describing interactions with the staff as exceptional and noting that they felt very safe during their stay. Some feedback mentioned a childlike toilet in the wet room, but overall guests emphasized that their children enjoyed their stay with one mentioning their child's fascination with the city view from the window.
Overall, the AC Hotel by Marriott Manchester City Centre is praised for its suitability for family stays, providing a positive environment that makes it a recommended choice for families traveling with kids.
4 Star
Staff interactions are generally positive with many reviews commending the always-available, friendly and supportive personnel on site. Guests particularly enjoyed the hotel's happy hour, highlighting its generosity and the added enjoyment it brought to their stay.
However, there are significant drawbacks mentioned in the reviews. Multiple guests expressed disappointment regarding the breakfast, which was viewed as subpar compared to typical four-star offerings. The quality of room service and facilities like the shower and cleanliness were also criticized with some guests feeling that the hotel falls short of four-star standards, more closely resembling a three-star establishment. There were also reports of problematic check-in experiences and unresponsive management.
In essence, while the AC Hotel by Marriott Manchester City Centre has several strengths including modern amenities, comfort and a prime location, it struggles to consistently meet the expectations set for a four-star hotel, particularly in areas such as breakfast variety and certain service aspects.
Business
The staff have been noted for their helpfulness, which adds to the overall positive business experience. The hotel's clean and spacious rooms provide a comfortable environment for rest and work and it offers a range of business-oriented facilities, including conference rooms and business meeting-friendly spaces.
However, guests have noted some drawbacks such as issues with room temperature control, the air conditioning/heating system and water pressure in the showers. There is no room service or personal toiletries kits available and some have expressed disappointment with the restaurant's food quality and the reliability of the Wi-Fi and TV.
Despite these minor inconveniences, the hotel’s modern decor and functional design create a welcoming atmosphere upon arrival. It's a solid choice for business travelers looking for convenience and comfort in Manchester.
Accessible
Luxury
Every corner of the hotel, from the facilities to the rooms, maintains a standard of cleanliness and modernity, creating an inviting atmosphere. Guests particularly appreciate the stylish and modern decor throughout the premises, noting that the hotel looks very luxurious. The service is also highly praised, enhancing the overall experience.
Whether one is admiring the brand new and beautifully designed interiors or enjoying the excellent location, the AC Hotel by Marriott Manchester City Centre promises an exceptionally luxurious and clean stay.
No, AC Hotel by Marriott Manchester City Centre doesn't have any pool.
No, a spa isn't available at AC Hotel by Marriott Manchester City Centre.
No, AC Hotel by Marriott Manchester City Centre doesn't allow dogs.
No, parking facilities aren't available at AC Hotel by Marriott Manchester City Centre.
Yes, AC Hotel by Marriott Manchester City Centre has a gym.
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